Sara Nunes´s Portfólio

Teaching Portfolio
Sara Nunes
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Teaching
Portfolio
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Sara Nunes
PhD Candidate
January 2016

Teaching Portfolio
Sara Nunes
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Table of Contents
Page
Personal Statement………………………………………………………………………………. 3
Teaching Philosophy…………………………………………………………………………….. 3
Teaching Methods……………………………………………………………………………… 4
Technology in the Classroom…………………………………………………………………… 5
Planning my Lessons…………………………………………………………………………….. 6
Specific Teaching………………………………………………………………………………… 6
Extra-curricular Involvement…………………………………………………………………….. 7
Classroom Management………………………………………………………………………… 14
Responsibilities Held…………………………………………………………………………….. 15
Working with Colleagues and Parents…………………………………………………………. 16
Creating Synergy between Teaching and Research…………………………………………. 17
Investment in Teaching………………………………………………………………………….. 19

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“Education is the most powerful weapon which you can use to change the world”.
Nelson Mandela
Personal Statement
My love for teaching has always been inside me ever since I was a little girl. I’ve always wanted
to share my knowledge with others while continuing to learn from my students. Therefore I can
say I became a teacher for one very simple reason, this is what I was made for.
I am very fortunate to have the opportunity to share my expertise and knowledge with others. I
realize that teaching is a profession that can be both exhausting, as it requires patience,
understanding, compassion and enthusiasm but also rewarding as I feel benefits outweigh
everything else. I am very grateful and I strongly believe that no words can express the
gratification of successful teaching.
Teaching Philosophy
For me an excellent teacher should be enthusiastic, sensitive to student´s needs by using active
learning, encourage students to think and do by themselves, to lead them to think ‘outside of the
box’ and to be creative and passionate about what he or she does by giving generous feedback,
empowering students, adapting him or herself to the student’s needs, and being capable of
critically analyze him or herself. It is important to exercise his or her teaching skills, strengths,
weaknesses and methods in order to try new strategies whenever it is necessary. For that
reason, my teaching philosophy is based on:
 student-centered lessons;
 focusing on the learner to master the objectives;
 treating all students equally, despite of their background;
 empowering my students to increase their knowledge, self-criticism, skills and motivation;
An excellent teacher
learns from her own
mistakes and
weaknesses.

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 encouraging students to share ideas as I believe that group effort helps the students to develop
life lasting skills which will be useful in their professional lives and life in general;
 having a shared but controlled approach where the students have a voice in the classroom;
 incorporating technology in the classroom;
 providing my students social and educational experiences outside the classroom;
 aiming for a lively, interesting, open and accessible classroom;
 treating my students differently according to their needs in order to give them the same
opportunities to succeed;
 believing that extra-curricular activities are an essential part of school life activities that can
enrich my student´s lives;
 believing that dynamic classes are extremely important in student’s motivation;
 believing in a multidisciplinary approach and cooperation between teachers;
 believing the classroom’s environment is essential for the learning experience;
 believing in classroom debates and brainstorming to find out about student’s expectations and
needs regarding the classes;
 using the newspaper’s front page articles to introduce a new topic to the classroom;
 adapting the curriculum to suit my student´s cultural and religious backgrounds;
 encouraging students to speak out without feeling afraid to be wrong as I believe that
sometimes failing is a better opportunity to learn;
 social, cultural and economic diversities that are accepted and celebrated as equal;
 taking every student as unique with different academic needs and abilities.
Teaching Methods
I think that most of the times it is difficult for teachers to let go of the stereotypical image of
teaching, which is teacher-centered learning. I, however, find it best to have a multi-level
approach in the classroom, as I believe it is possible to combine teaching strategies that include
active debates from both teacher and students. Every student has a valuable contribution and
feedback to bring into the classroom, that´s why I see my students as the most essential
contributors in this equation.

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I always try to get my students involved in their learning
process. I do this by giving them the chance to choose and
brainstorm a subject that is applicable to the group as a
learning opportunity whether it is a doubt or a subject they
wish to be clarified. They also have a responsibility to
choose the activity or the way they prefer to develop or learn
about that particular subject.
Students learn better whenever they are actively engaged in exploring, applying, or debating a
subject. I believe it is important for the students to develop their critical analysis and proactive
skills in order to analyze and interpret the subjects from multiple perspectives.
However, every student is a unique individual responsible for his or her own learning process. My
aim is to engage the students and challenge them to push themselves as far as possible, to work
as a team in order to develop their personal and group skills.
I always assess the student´s prior level of knowledge in order to develop individual techniques
that will capture their attention and keep them interested and involved. I always try to design a
creative method of assessment, providing examples that will help the student’s learning process
and identify which areas need further clarification. For me, it is essential to adapt and to be ready
for, at any time, it might be necessary to change the approach, technique or teaching method in
order to suit the student’s best interest.
Technology in the Classroom
For me it is imperative to use technology in the classroom, as nowadays every aspect of our lives
is somehow technology-related. By using technology in the classroom I try to empower the
students on their daily challenges. I also believe that using technology as a supportive teaching
tool can benefit students, as it is an interactive and interesting interface.
Students play the
central role in their
construction of
learning.

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Planning my Lessons
I tend to spend a lot of time planning my presentations and selecting examples that better
illustrate the concepts and ideas. I strongly believe that lessons should be thoroughly planned, as
the group diversity inside the classroom is one of my main concerns.
I always keep in mind that even the most well planned lesson can
fail, so improvising, revising and adjusting is my motto. After each
class I take my personal time to think about what went well as well
as opportunities to improve readjust or clarify some aspects in the
classroom.
Specific Teaching
My teaching experience takes me all the way back to 2006 in the areas of management, tourism
and hotel management under the following subjects:
 Stocks and merchandising (Management);
 Management and accounting (Management);
 Economy (Management);
 Catering, restaurant and bar (Hotel Management);
 Hygiene and safety at work - Food & Beverage (Hotel Management);
 Housekeeping, laundry service and support services accommodation (Hotel Management);
 Technical operations in tourist companies (Hotel Management and Tourism);
 Communication techniques in tourist facilities (Hotel Management and Tourism);
 Marketing (Hotel Management and Tourism);
 Itineraries and tours (Tourism);
 Galileo informatics program, airlines (Tourism);
 Tourism geography (Tourism);
 Travel agencies (Tourism);
 Tourism and heritage (Tourism);
 Tourist information and entertainment (Tourism)
Lesson planning is
an essential
component of
teaching.
Management
Hotel
ManagementTourism

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Extra-curricular Involvement
(2014) Organization of School Sports National Championships, which took place in Lisbon on 16,
17 and 18 May 2014, as a participant as well as playing the role of a tourist guide along with the
students.
Purpose: Develop student´s
knowledge and skills into the tourist
guide role.
(2013) Organization II Tourism Seminar D. Pedro V High School V, titled "The Importance of
Entrepreneurship in Tourism Context" with the following panels, "Creating Own Business",
"Business Plan", "Contests Entrepreneurs" and "Success Stories". Supervision of student’s
activities regarding guest reception, secretarial, technical services and support.

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Purpose: Develop student´s knowledge
and skills by involving them in
entrepreneurship activities.
(2009) Organization of I Tourism Seminar D. Pedro V High School with the following panels,
"Preparation for Higher Education" and "Employability of the Tourism Sector in Portugal".
Supervision of student’s activities regarding guest reception, secretarial, technical services and
support.
and their skills by bringing to the
school successful testimonies on a
professional level.

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(2009) Stand organization on Qualification Forum 2009 held in ExpoSalão Batalha on the 7, 8
and 9 May, representing the Tourism Professional Course of D. Pedro V High School.
Purpose: Develop student´s knowledge and their skills by practicing customer
service and posture.
(2007-2013) This involved organizing activities and practical classes in order to enhance
student’s learning skills on theoretical and practical aspects, using numerous learning
methodologies and strategies.
Spa Services
and their skills in aesthetics and health
treatments and the interaction within
customer service.

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Coffee Break´s
and their skills in interaction and
customer service.
Learn how to organize an event.
Tour Guide in Lisbon´s Underground
and their skills in the role of tour guide.

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Five o´clock tea
customer service. Learn how to
organize an event.
Interactive games in the classroom
Purpose: To engage the attention of students more effectively and facilitate their
learning.

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Christmas Lunch
customer service.
Let´s cook
and their skills in out-of-office
activities.

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Tourism Trade Fair
about different cultures and different
tourism destinations and to practice
their skills in the interaction and
customer service.
Tour Guide in Lisbon
Purpose: Develop student´s knowledge and their skills in the role of tour guide.

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(2007-2013) Organizing numerous study visits in order to promote the contact with several tourist
companies and observe the practical application of the theoretical content planned for the course.
These study visits also serve to encourage a better relationship between teacher and student and
within peer groups.
Classroom Management
I believe that classroom management success is based on procedures, routines, consistency,
and fairness on the part of the teacher. Students have to be aware that they have rights as well
as responsibilities as a member of the classroom. For that reason, it is very important to create a
safe, welcoming and nurturing classroom.
Every classroom, like every community, has its own distinct culture,
values and rules. By building a classroom community, teachers can
create a common and predictable cultural experience to help students
feel connected to the teacher, each other and the classroom.
In my opinion, a great learning environment supports risk-taking, invites the sharing of ideas and
encourages self-discovery. A lesson can be perfectly planned yet, with poor classroom
management, students lose the opportunity to fully experience and learn the target knowledge or
skills.
Great learning can
only happen in a
well managed,
structured, and
safe environment.

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Responsibilities held
My main´s responsibilities as a teacher are to:
 Plan, prepare and deliver instructional activities that facilitate active learning experiences;
 Develop schemes of work and lesson plans;
 Establish and communicate clear objectives for all learning activities;
 Prepare classroom for class activities;
 Provide a variety of learning materials and resources for use in educational activities;
 Identify and select different instructional resources and methods to meet students' varying
needs;
 Instruct and monitor students in the use of learning materials and equipment;
 Use relevant technology to support instruction;
 Observe and evaluate student's performance and development;
 Assign and grade class work, homework, tests and assignments;
 Provide appropriate feedback on work;
 Encourage and monitor the progress of individual students;
 Maintain accurate and complete records of students' progress and development;
 Update all necessary records accurately and completely as required by law, district policies and
school regulations;
 Prepare required reports on students and activities;
 Manage student behavior in the classroom by establishing and enforcing rules and procedures;
 Maintain discipline in accordance with the rules and disciplinary systems of the school;
 Apply appropriate disciplinary measures where necessary;
 Perform certain pastoral duties including student support, counseling students with academic
problems and providing student encouragement;
 Participate in extracurricular activities such as social activities, sporting activities, clubs and
student organizations;
 Participate in department and school meetings, parent meetings;
 Communicate necessary information regularly to students, colleagues and parents regarding
student progress and student needs;

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 Keep updated with developments in subject area, teaching resources and methods and make
relevant changes to instructional plans and activities.
Beyond the responsibility of being a teacher I have also the responsibility of being a director and
course coordinator (Tourism Professional Course) and my responsibilities are to:
 Be a responsible teacher for training in work context/ internships (identification and contacts
with the companies that will accept the students for the internships, development of protocols,
monitoring internships and assessment of trainees);
 Developing course curriculum, design and implementation.
I also have the experience of being a thesis advisor whereby I have a responsibility to guide
student through the process of successfully completing their thesis that fulfills the expectations of
scholarly work at the appropriate level as well as meets the requirements of the Department and
the School.
My responsibilities in that aspect are:
 Conducting initial meetings with students’ interests in mind;
 Developing topics for possible investigation so that the students can choose their learning, I
believe it is important to give them the freedom to make choices;
 Being responsibility for advising students;
 Being accessible to all students;
 Providing adequate and timely feedback to both the student and the Committee regarding
student progress toward degree completion;
 Establishing key academic milestones and communicate these to the student and appropriately
evaluate the student on meeting these milestones.
 Elaborating judgment criteria for evaluating projects;
 Preparing presentation projects, the membership of panels and other necessary formalities.

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Working with Colleagues and Parents
Collaboration is the key to acquiring new ideas and improving education for all students. I believe
that it is essential for everyone to work as a team by cooperating, negotiating, and team building;
just as students are asked to do in the classroom. The collaboration with the student´s parents
must be maintained too, to increase communication and support.
Creating Synergy between Teaching and Research
During the past five years, I have been actively researching topics such as film tourism, shopping
tourism, cemeterial tourism, consumer choices, customer relationship management, brand equity,
and destination brand as well as customer loyalty. This research has enriched my knowledge as
a teacher. Below, a list of the research which I have conducted:
(2015) Fonseca, Júlia; Nunes, Sara (2015): “Reflective analysis and synthesis of the main studies
on film tourism: strengths and gaps”. ICT´15 – VII International Tourism Congress, The Image
and Sustainability of Tourism Destinations, 25, 26 e 27 November, Polytechnic Institute of Leiria,
School of Tourism and Maritime Technology, Peniche, Portugal.
(2015) Nunes, Sara; Fonseca, Júlia (2015): “Perception of sources of brand equity of TAP
Portugal Airline in perspective of his costumers”. THIJ – Tourism and Hospitality International
Journal, Higher Institute of Educational Sciences (ISCE), Portugal. ISSN: 2183-0800, Vol. 4, Nº 1,
March, 2015, pp. 71-93.
(2015) Fonseca, Júlia; Nunes, Sara (2015): “Importance of shopping tourism in attracting new
markets for Lisbon”. XXV – Conference Hispanolusas, Ourense, University of Business Sciences
and Tourism, 5 and 6 February, Ourense, Spain.
(2014) Fonseca, Júlia; Nunes, Sara (2015): “The effect wich the film productions, made in a
destination, can do on consumer choices”. I International Congress on Brands/ Branding, School
of Technology and Management, 2, 3 and 4 October, Leiria, Portugal.

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(2014) Fonseca, Júlia; Nunes, Sara (2014): “The return of relationships – ROR – the importance
for the companies”. ICIEMC 2014 – International Conference on Innovation and Entrepreneurship
in Marketing and Consumer Behaviour, IPAM – Portuguese Institute of Administration and
Marketing, 2 and 3 May, Aveiro, Portugal.
(2014) Nunes, Sara; Fonseca, Júlia (2014): “The power of a brand beyond their equity value”.
ICIEMC 2014 – International Conference on Innovation and Entrepreneurship in Marketing and
Consumer Behaviour, IPAM – Portuguese Institute of Administration and Marketing, 2 and 3 May,
Aveiro, Portugal.
(2014) Fonseca, Júlia; Nunes, Sara (2014): “How film tourism can positively contribute for a
construction of a tourism destination brand”. XXIV Congress Portuguese-Spanish, Scientific
Management, Contribution of Management to the Sustainability of Organizations and Society,
Polytechnic Institute of Leiria, 6, 7 and 8 February. ISBN: 978-972-8793-66-1.
(2013) Fonseca, Júlia; Nunes, Sara (2013): “The contribution of cemeterial tourism for brand
value of the Lisbon city with the implementation of topics for new tourist routes”. IV International
Tourism Congress, Polytechnic Institute of Leiria, School of Tourism and Maritime Technology,
27 and 29 November, Peniche, Portugal. ISBN: 978-989-97395-4-3.
(2013) Nunes, Sara; Fonseca, Júlia (2013): “Analysis of the potencial development of tourism in
cemeteries as a tourism product: The Portugal case”. TMS Conference Series, ESGHT,
University of Algarve, Portugal, 13 to 16 November, pp. 65-81; ISBN: 978-989-8472-39-7.
(2013) Nunes, Sara; Fonseca, Júlia (2013): “Analysis of the potencial development of tourism in
cemeteries as a tourism product: The Portugal case”, in In Almeida, C; Almeida, C.; Serra, F.,
Santos, J. e Águas, P. (2013) Tourismos: Mobility and Territories, TMS Conference Series,
ESGHT, University of Algarve, Portugal, pp. 65-81. ISBN: 978-989-8472-39-7.

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(2013) Nunes, Sara; Fonseca, Júlia (2013): “Perception of sources of brand value TAP Portugal
by the perspective of its users”. International Conference On Marketing & Consumer Behaviour,
IPAM – Portuguese Institute of Administration and Marketing, 16 and 17 May, Porto, Portugal.
ISBN: 978-989-98442-4-7.
(2013) Fonseca, Júlia; Nunes, Sara (2013): “Analysis of the relationship between customer
loyalty program TAP Victoria and the loyalty of its members”. BrandTrends Journal, REVISCOM
group, Brazil, Vol. 4, Nº 4, pp. 72-85. ISSN 22378529.
(2013) Fonseca, Júlia; Nunes, Sara (2013): “Proposals for amendments to the operation of the
loyalty program of TAP Portugal Airline – TAP Victoria”. XXIV Congress Portuguese-Spanish,
Scientific Management, Málaga, Spain. ISBN 978-84-695-6928-3.
(2012) Nunes, Sara; Fonseca, Júlia (2012): “Description of program TAP Victoria and its
implications in customer loyalty”. TMS – Management Studies International Conference, 21 to 24
November, Algarve, Portugal. ISBN 978-989-8472-26-7.
(2011) Nunes, Sara; Fonseca, Júlia (2011): The Relationship Marketing and Costumer Loyalty
Program via Loyalty – Study applied to TAP Portugal”. V International Tourism Congress,
Polytechnic Institute of Leiria, School of Tourism and Maritime Technology, 23 to 25 November,
Peniche, Portugal. ISBN 978-972-8793-42-5.
Investment in Teaching
I always invest in teacher training as it is very important to stay informed and updated. Moreover I
also hold two degrees in two different areas that compliment my skills as a teacher thus helping
me to become more knowledgeable and effective. Below, my qualifications:

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Date: Underway, delivered, thesis defense in July 2016 (3 years)
School Name: Unex – University of Extremadura, Badajoz, Spain
Title of Qualification Awarded: PhD in Corporate Tourism Management, Marketing and
Sociology
Line of Investigation: Brand Awareness and its influence on consumer answers.
Subject Thesis: Tourism destinations in film and television. Influence on its reputation, brand
image and consumer choice.
Date: Late 2012 (2 years)
School Name: Polytechnic Institute of Leiria, School of Tourism and Maritime Technology,
Peniche, Portugal
Title of Qualification Awarded: Master´s Degree in Marketing and Tourism Promotion
Grade Obtained: 16/20
Subject Thesis: Study the impact of TAP Victoria Program Loyalty, from the perspective of
customers (TAP Portugal Airline)
Peniche, Portugal
Title of Qualification Awarded: Graduation in Hotel Management and Tourism (Bachelor)
School Name: Higher Institute of Educational Sciences (ISCE), Lisbon, Portugal
Title of Qualification Awarded: Graduation in Tourism, Hospitality and Hydrotherapy
(Bachelor)
Subject Thesis: Quality Management in Hospitality

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Peniche, Portugal
Title of Qualification Awarded: Bachelor Degree in Hotel Management (Baccalaureate)
Date: July 2005
School Name: National Institute of Intensive Vocational Education
Training Area: Initial Teacher Training Course for Trainers
Title of Qualification Awarded: Certificate of Professional Competence

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