Salesforce x DevOps 101

1. Salesforce Seoul
Developers Group

3. Salesforce x DevOps 101
오비드존, Obidjon Komiljonov

4. Obidjon Komiljonov
Salesforce Technical Architect, obidjon@komiljonov.com
komiljonov.com

6. Agenda
● DevOps 101: Culture than technology
● Salesforce DevOps Ecosystem
● Use case: Salesforce GitOps
● QA Session

7. Andrew Davis
Sr. Director of
Research and Innovation
at Copado
Jeff Gallimore
Chief Technology and
Innovation Officer at
Excella
Ron Westrum
Professor of Sociology and
Interdisciplinary
Technology at Eastern
Michigan University
Sebastien Colladon
Technical Architect at
Salesforce

8. DevOps 101

9. Those who build org build company
CXP
System
Sales
Service
User
User
User
User
User
User
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer
Customer

10. Salesforce makes easy to build
+50%
Faster App Dev
A Forrester Total Economic Impact Study
Commissioned By Salesforce
May 2018
No-Code Builders
Apps, experiences, process,
schema, analytics, AppExchange
Pro-Code Tools
Heroku, Salesforce DX,
frameworks, APIs, SDKs
Enterprise Services
Einstein, integration, data,
Shield, IoT, Flow

11. Easy is Great*
* some conditions apply

12. Easy Fast More Complex

13. Bigger orgs with bigger teams
No-Code Builders
Apps, experiences, process,
schema, analytics, AppExchange
Pro-Code Tools
Heroku, Salesforce DX,
frameworks, APIs, SDKs
Enterprise Services
Einstein, integration, data,
Shield, IoT, Flow

14. Build the capacity to build
Technology constraints?
Skill constraints?
Team constraints?
Process constraints?

15. Make it easy to move changes
Friends don’t let friends run projects without DevOps

16. Just do it!

17. “Culture eats strategy
for breakfast”
- Peter Drucker

18. The DevOps movement

19. 2014 word of the year by
Culture

20. JUST
KEEP
CALM

21. Just keep Calm
Culture
Automation
Lean
Measurement
Sharing
“Culture is the key
aspect of DevOps.”

22. Try to describe our
organization’s culture
15 seconds to think…

24. Try to describe our
organization’s culture
15 seconds to think…

26. “Culture is hard
to describe”

27. “Culture is hard to
measure”

28. “Culture is
hard to
change”

29. “you can’t manage
what you can’t
measure”
- Peter Drucker

30. 어쩔

31. 46xmore frequent deploys
440xfaster lead times
96xfaster MTTR
5xlower change failure rate

32. Culture predicts both it performance and organizational performance

33. Don’t argue with science!!!
Forsgren, N., J. Humble (2016). "The Role of Continuous Delivery in IT and Organizational Performance." In the Proceedings of the Western Decision Sciences Institute (WDSI)
2016, Las Vegas, NV.

34. More successful organizations

35. Happier employees

36. What is culture?

37. Westrum’s
Culture
Typology

38. Blameless PostMortems and a Just Culture
“Having Just Culture means that you are making effort to
balance safety and accountability”

39. “Earlier this week, much of the
internet ground to a halt when the
servers that power them suddenly
vanished. The servers were part
of S3, Amazon’s popular web
hosting service, and when they
went down they took several big
services with them. Quora,
Trello, and IFTTT were among
the sites affected by the
disruption.“

40. Blameless Postmortems

41. Balance accountability and learning

42. Psychological safety
“If I make a mistake on our team, it is not held against me.”

43. The Google researchers found that individuals on
teams with higher psychological safety are less
likely to leave Google, they’re more likely to
harness the power of diverse ideas from their
teammates, they bring in more revenue, and
they’re rated as effective twice as often by
executives.

44. Safety
Learning
Performance
The safer you feel, the more you learn.
The more you learn, the better you
perform.

45. Balance!!!

46. DO! Get commitment from all
the appropriate players.
DON’T! Use an ad hoc or
improvisational approaches.
DO! Use the scientific method.
DON’T! Use experiments to as a
tool for evil.

47. Just don’t!

48. Salesforce DevOps Ecosystem

49. Salesforce DevOps tools
VCS CI/CD Testing Reporting

50. Use case: Salesforce GitOps

51. • Changes to the source are Automatically Tracked
• Entire Package (all metadata) always version controlled
• Dev, Test and CI executed via force:source commands via CLI or VS Code
• Release Schedule for each QA, Production Deployment
• Release Artifacts are every merge to master from staging
• CD and Release Mgmt executed via force:source:deploy commands
Version Control System (repo) [i.e. GitHub]
Develope
r
Sandbox
Develope
r
Sandbox
Developer
Sandbox
Full SBX
(QA Env)
PROD
Code
Develop + Unit Tests
Build
Integration + UA
Test
Staging + UAT
Release
Training + Deploy
force:source:push
force:source:pull
force:source:deploy
| CLI or VS Code
| GitHub Actions CLI

52. GitHub Workflows

53. CI/CD Pipeline
Production
UAT
SIT
integration
stage
master
Validation / Deployment
Validation / Deployment
Validation / Deployment
• Developers add their assets to dev branch and
create
Pull Requests against integration branch
• GitHub Actions starts validation against SIT2 org
• If validation succeed one of architects approves and
merges so GitHub Actions deploy it to target org
• Developers add their assets to dev branch and
create
Pull Requests against stage branch
• GitHub Actions starts validation against Staging org
• If validation succeed one of architects approves and
merges so GitHub Actions deploy it to target org
• Developers add their assets to dev branch and
create
Pull Requests against master branch
• GitHub Actions starts validation against Staging org
• If validation succeed one of architects approves and
merges and manually deploy via GitHub Actions
Only Pull Requests against build branch

54. Development Workflow

56. Install SFDX CLI
Decrypt key
Setup job
Run actions/checkout@v2
Authorize
Install SGD App and Create Delta
Validate and Run Tests on Metadata
Post Run
actions/checkout@v2
Complete job
Install SFDX CLI
Decrypt key
Setup job
Run actions/checkout@v2
Authorize
Install SGD App and Create Delta
Deploy and Run Tests on Metadata
Deploy Destructive Changes
Post Run
actions/checkout@v2
Complete job
Validate Destructive Changes
Prospect GitHub Action Workflow
Validation Deployment

57. DEMO