SlideShare a Scribd company logo
1 of 11
Go forward courageously The Story
of Sales by Ippei Kamihara
Go ahead with boldness,the Legand of Topsalesman Haraippei
R e a d a n d s h a r e
Reporter: Yang Jingjing MIKI
Time
Table
o
f
c
o
n
t
e
n
t
s
C
O
N
T
E
N
T
S
Biography
story exposition
sales skills
Thoughts after reading
life inspiration
01
02
03
04
05
Biography
01 Hara Ippei, 1904-1984, was a well-known
figure in the Japanese life insurance industry,
and his life was full of legend. from the
beginning He was recognized by his fellow
villagers as a little pacifist that everyone hated,
and eventually became the god of sales in the
Japanese insurance industry with the highest
performance in the country for 15 consecutive
years. From being penniless at the beginning,
he finally achieved his career with his
extraordinary perseverance.
story exposition
02
PART1 Young and frivolous - Initial adversity
When Yuan Yiping was young, due to his wealthy family and pampered parents, he was regarded
He has a bad temper and is often domineering. His rebellious and stubborn personality makes eve
As a result, he had a bad relationship with the people around him and was disliked by everyone.
23 years old, he left his hometown in frustration and went to Tokyo alone. However, he also encou
Got into trouble for this.
Turning point in life ---- entering Meiji Insurance Company
It was not until the age of 27 that Yuan Yiping entered Meiji Insurance Company with his resume,
but was ridiculed by the examiner, saying that he was not suitable to be a salesperson at all.
This strongly aroused his unwillingness to admit defeat, so he made a promise to achieve a
monthly performance of 10,000 yuan , and then embarked on the road of sales.
At the beginning, Yuan Yiping had no salary, no desk, and was often dispatched by his old
salesman. He was repeatedly frustrated and humiliated while traveling to do business, and his
performance made no progress. In order to save money, he even had to skip taking the train
and skipping lunch. Sleep in the park at night.
However, many difficulties did not make Yuan Yiping back down. He kept pushing himself and
vowed to prove to the world that he was a sales material.
“ We have many PowerPoint templates
that has been specifically designed to
help anyone that is stepping into the
world of PowerPoint for the very first
time. “
“ We have many PowerPoint templates
that has been specifically designed to
help anyone that is stepping into the
world of PowerPoint for the very first
time. “
“ We have many PowerPoint templates
that has been specifically designed to
help anyone that is stepping into the
world of PowerPoint for the very first
time. “
Rebirth - Transformation - Climb - Success
Thanks to Yuan Yiping's various efforts and long-term repeated exploration and a
Work performance also began to rise sharply, far exceeding expectations. This als
He was impressed and nodded in praise.
After achieving a small success, Yuan Yiping did not stop because of this, but mad
Successfully won the Mitsubishi Corporation as a customer, and opened up the th
network of contacts and even promoted business to the Prime Minister of Japan.
As Yuan Yiping accumulated and accumulated over the years, his sales skills becam
In terms of sales performance, he has also maintained the record of being the nat
What sales need to do
03 1. Learn to cultivate yourself and win
the favor of customers
2. Observe and understand the real
preferences and needs of customers.
Details determine success or failure.
3. Practice speaking and smiling
4. Maintain a positive and optimistic
attitude
5. Learn to take the initiative and
open the door to customers
6. Learn to adapt to circumstances
and solve various problems
7. Don’t be afraid of rejection,
analyze and summarize more
8. Accept criticism and suggestions
from others with an open mind
9. Communicate regularly, close
customer relationships, and learn to
manage resources
1. Sales must overcome some negative psychology: carelessness, inferiority, negativity,
prejudice, hypocrisy
2. Improve personal charm: know how to cultivate your mentality, match your clothes,
practice your smile and cultivate your temperament
3. Learn to use different tactics to find customers: collect information, build customer
relationships, and identify customer groups that suit you: A. Whether you have the
intention B. Whether you have the strength C. Whether you have the right to decide D.
Whether you are suitable
4. Know how to understand and contact customers A: Attract customers’ attention B.
Understand customers’ needs C. Keep customers interested
5. Learn to understand competitors and different customers, and adopt different ways
to deal with them
A. Arrogant customers : praise and affirmation learn to listen
B. Rational customers : concise and lively change thinking
C. Sensitive customers: consider carefully Respond positively
Thoughts after reading
04 When I read the entire book, I was not
only impressed by Yuan Yiping's positive
and passionate spirit, but also gained
some inspiration from his success:
Yuan Yiping's success is not accidental, it
stems from his unyielding and indomitable
character.
Behind success requires accumulation
over time, as well as some good habits
and qualities.
1. Requires firm belief and tenacious
perseverance
2. Maintain a good attitude even when
encountering setbacks
3. Constantly correct your own
Yuan Yiping's life inspirational quotes
05
1. The most important thing in everyone's life is to
discover their own shortcomings and find ways to
eradicate them. With the root of my bad roots
eradicated, I gained an unprecedented understanding
of my work and myself.
2. If you believe that your idea is correct, you still have
to worry about its results. I think it is completely
unnecessary. Don't worry, have the courage and do it
later.
3. Many people think that failure is worthless, but I
don’t think so. I think that every failure is a pavement
for the next success.
4. Our goal is to solve problems for our customers. No
matter what the conversation situation is, we should
make our customers feel respected and understood,
rather than being blamed, lectured, or even humiliated.
5. Juniors often ask me: How can I find customers ?
Who are the customers? Where are they? I think
t h a n k s f o r w a t c h i n g
T h a n k s v e r y m u c h

More Related Content

Similar to Sales Legend at japan Most successful insurance salesman life inspiring book.pptx

December 2019 | Ask a Leader Anything
December 2019 | Ask a Leader AnythingDecember 2019 | Ask a Leader Anything
December 2019 | Ask a Leader AnythingBeLeaderly.com
 
Learning Mantras For A Successful Business Leader
Learning Mantras For A Successful Business LeaderLearning Mantras For A Successful Business Leader
Learning Mantras For A Successful Business LeaderAnkita Singh
 
Attitude is Everything.pptx
Attitude is Everything.pptxAttitude is Everything.pptx
Attitude is Everything.pptxRaiyan Hossain
 
Starting it up! 10 rules all aspiring entrepreneurs should follow
Starting it up! 10 rules all aspiring entrepreneurs should followStarting it up! 10 rules all aspiring entrepreneurs should follow
Starting it up! 10 rules all aspiring entrepreneurs should followEloizaSavvidou
 
Inspire Aspire
Inspire AspireInspire Aspire
Inspire Aspirejoaorei7a
 
Gonegosyo franchise expo-mindsets of entreps-nov2010-ardy roberto
Gonegosyo franchise expo-mindsets of entreps-nov2010-ardy robertoGonegosyo franchise expo-mindsets of entreps-nov2010-ardy roberto
Gonegosyo franchise expo-mindsets of entreps-nov2010-ardy robertoArdy Roberto
 
Gonegosyo franchise expo-mindsets of entreps-nov2010-ardy roberto
Gonegosyo franchise expo-mindsets of entreps-nov2010-ardy robertoGonegosyo franchise expo-mindsets of entreps-nov2010-ardy roberto
Gonegosyo franchise expo-mindsets of entreps-nov2010-ardy robertoArdy Roberto
 
Not Just An Average Joe Seminar for Ashley Furniture
Not Just An Average Joe Seminar for Ashley FurnitureNot Just An Average Joe Seminar for Ashley Furniture
Not Just An Average Joe Seminar for Ashley Furniturelegacymindedman
 
6 traits of success and happiness
6 traits of success and happiness6 traits of success and happiness
6 traits of success and happinessWake-Up Foundation
 
Getting Financially Fit
Getting Financially FitGetting Financially Fit
Getting Financially Fitniinue123
 
Inspire aspire - poster
Inspire  aspire - posterInspire  aspire - poster
Inspire aspire - posterandrepaiva7a
 
Mvt spark module objecttion handling
Mvt spark module objecttion handlingMvt spark module objecttion handling
Mvt spark module objecttion handlingBhoy Carpio
 
Inspire aspir ee-poster2010
Inspire aspir ee-poster2010Inspire aspir ee-poster2010
Inspire aspir ee-poster2010hugoseverino7ab
 
A Marketing Success Toolkit Workshop
A Marketing Success Toolkit WorkshopA Marketing Success Toolkit Workshop
A Marketing Success Toolkit WorkshopGreat Marketing Works
 
Corporate PA Summit Key Speaker Presentation
Corporate PA Summit Key Speaker PresentationCorporate PA Summit Key Speaker Presentation
Corporate PA Summit Key Speaker PresentationRebecca Wall
 
How Write Persuasive Essay. Online assignment writing service.
How Write Persuasive Essay. Online assignment writing service.How Write Persuasive Essay. Online assignment writing service.
How Write Persuasive Essay. Online assignment writing service.Cheraghearzu Donaldson
 
The F Word: Failure | June 2018
The F Word: Failure | June 2018The F Word: Failure | June 2018
The F Word: Failure | June 2018BeLeaderly.com
 

Similar to Sales Legend at japan Most successful insurance salesman life inspiring book.pptx (20)

8 Steps To Success
8 Steps To Success8 Steps To Success
8 Steps To Success
 
December 2019 | Ask a Leader Anything
December 2019 | Ask a Leader AnythingDecember 2019 | Ask a Leader Anything
December 2019 | Ask a Leader Anything
 
Learning Mantras For A Successful Business Leader
Learning Mantras For A Successful Business LeaderLearning Mantras For A Successful Business Leader
Learning Mantras For A Successful Business Leader
 
Attitude is Everything.pptx
Attitude is Everything.pptxAttitude is Everything.pptx
Attitude is Everything.pptx
 
Starting it up! 10 rules all aspiring entrepreneurs should follow
Starting it up! 10 rules all aspiring entrepreneurs should followStarting it up! 10 rules all aspiring entrepreneurs should follow
Starting it up! 10 rules all aspiring entrepreneurs should follow
 
Inspire Aspire
Inspire AspireInspire Aspire
Inspire Aspire
 
Gonegosyo franchise expo-mindsets of entreps-nov2010-ardy roberto
Gonegosyo franchise expo-mindsets of entreps-nov2010-ardy robertoGonegosyo franchise expo-mindsets of entreps-nov2010-ardy roberto
Gonegosyo franchise expo-mindsets of entreps-nov2010-ardy roberto
 
Gonegosyo franchise expo-mindsets of entreps-nov2010-ardy roberto
Gonegosyo franchise expo-mindsets of entreps-nov2010-ardy robertoGonegosyo franchise expo-mindsets of entreps-nov2010-ardy roberto
Gonegosyo franchise expo-mindsets of entreps-nov2010-ardy roberto
 
Not Just An Average Joe Seminar for Ashley Furniture
Not Just An Average Joe Seminar for Ashley FurnitureNot Just An Average Joe Seminar for Ashley Furniture
Not Just An Average Joe Seminar for Ashley Furniture
 
6 traits of success and happiness
6 traits of success and happiness6 traits of success and happiness
6 traits of success and happiness
 
Getting Financially Fit
Getting Financially FitGetting Financially Fit
Getting Financially Fit
 
Inspire aspire - poster
Inspire  aspire - posterInspire  aspire - poster
Inspire aspire - poster
 
Ob projects
Ob projectsOb projects
Ob projects
 
Mvt spark module objecttion handling
Mvt spark module objecttion handlingMvt spark module objecttion handling
Mvt spark module objecttion handling
 
Inspire aspir ee-poster2010
Inspire aspir ee-poster2010Inspire aspir ee-poster2010
Inspire aspir ee-poster2010
 
A Marketing Success Toolkit Workshop
A Marketing Success Toolkit WorkshopA Marketing Success Toolkit Workshop
A Marketing Success Toolkit Workshop
 
Corporate PA Summit Key Speaker Presentation
Corporate PA Summit Key Speaker PresentationCorporate PA Summit Key Speaker Presentation
Corporate PA Summit Key Speaker Presentation
 
Imtp
Imtp  Imtp
Imtp
 
How Write Persuasive Essay. Online assignment writing service.
How Write Persuasive Essay. Online assignment writing service.How Write Persuasive Essay. Online assignment writing service.
How Write Persuasive Essay. Online assignment writing service.
 
The F Word: Failure | June 2018
The F Word: Failure | June 2018The F Word: Failure | June 2018
The F Word: Failure | June 2018
 

Recently uploaded

Jual Obat Aborsi Cod Jakarta Timur, Wa : 0851/7699/7099 Apotik Jual Obat Cyto...
Jual Obat Aborsi Cod Jakarta Timur, Wa : 0851/7699/7099 Apotik Jual Obat Cyto...Jual Obat Aborsi Cod Jakarta Timur, Wa : 0851/7699/7099 Apotik Jual Obat Cyto...
Jual Obat Aborsi Cod Jakarta Timur, Wa : 0851/7699/7099 Apotik Jual Obat Cyto...ramboxxx369
 
Toko Obat Aborsi Di Cirebon wa 0851/7541/5434 Obat Cytotec Misoprostol 200mcg...
Toko Obat Aborsi Di Cirebon wa 0851/7541/5434 Obat Cytotec Misoprostol 200mcg...Toko Obat Aborsi Di Cirebon wa 0851/7541/5434 Obat Cytotec Misoprostol 200mcg...
Toko Obat Aborsi Di Cirebon wa 0851/7541/5434 Obat Cytotec Misoprostol 200mcg...Dr.Renata Anjani
 
JUAL OBAT CYTOTEC SOLOK 0851/7699/7099 KLINIK ABORSI ASLI DI SOLOK
JUAL OBAT CYTOTEC SOLOK 0851/7699/7099 KLINIK ABORSI ASLI DI SOLOKJUAL OBAT CYTOTEC SOLOK 0851/7699/7099 KLINIK ABORSI ASLI DI SOLOK
JUAL OBAT CYTOTEC SOLOK 0851/7699/7099 KLINIK ABORSI ASLI DI SOLOKramboxxx369
 
Jual Obat Aborsi Di solo wa 0851/7541/5434 Cytotec Misoprostol 200mcg ASLI
Jual Obat Aborsi Di solo wa 0851/7541/5434 Cytotec Misoprostol 200mcg ASLIJual Obat Aborsi Di solo wa 0851/7541/5434 Cytotec Misoprostol 200mcg ASLI
Jual Obat Aborsi Di solo wa 0851/7541/5434 Cytotec Misoprostol 200mcg ASLIPusat Herbal Resmi BPOM
 
JUAL OBAT CYTOTEC KEDIRI 0851/7699/7099 KLINIK ABORSI ASLI DI KEDIRI
JUAL OBAT CYTOTEC KEDIRI 0851/7699/7099 KLINIK ABORSI ASLI DI KEDIRIJUAL OBAT CYTOTEC KEDIRI 0851/7699/7099 KLINIK ABORSI ASLI DI KEDIRI
JUAL OBAT CYTOTEC KEDIRI 0851/7699/7099 KLINIK ABORSI ASLI DI KEDIRIramboxxx369
 
Top^Clinic ^%[+27785538335__Safe*Abortion Pills For Sale In Edenvale Sale In
Top^Clinic ^%[+27785538335__Safe*Abortion Pills For Sale In Edenvale Sale InTop^Clinic ^%[+27785538335__Safe*Abortion Pills For Sale In Edenvale Sale In
Top^Clinic ^%[+27785538335__Safe*Abortion Pills For Sale In Edenvale Sale Indoctorjoe1984
 
0851/7699/7099 JUAL OBAT ABORSI CYTOTEC DI JAKARTA TIMUR
0851/7699/7099 JUAL OBAT ABORSI CYTOTEC DI JAKARTA TIMUR0851/7699/7099 JUAL OBAT ABORSI CYTOTEC DI JAKARTA TIMUR
0851/7699/7099 JUAL OBAT ABORSI CYTOTEC DI JAKARTA TIMURramboxxx369
 
Beyond Traditional Selling: How You Can Leverage Modern Channels For Growth T...
Beyond Traditional Selling: How You Can Leverage Modern Channels For Growth T...Beyond Traditional Selling: How You Can Leverage Modern Channels For Growth T...
Beyond Traditional Selling: How You Can Leverage Modern Channels For Growth T...FiveRings Marketing
 

Recently uploaded (8)

Jual Obat Aborsi Cod Jakarta Timur, Wa : 0851/7699/7099 Apotik Jual Obat Cyto...
Jual Obat Aborsi Cod Jakarta Timur, Wa : 0851/7699/7099 Apotik Jual Obat Cyto...Jual Obat Aborsi Cod Jakarta Timur, Wa : 0851/7699/7099 Apotik Jual Obat Cyto...
Jual Obat Aborsi Cod Jakarta Timur, Wa : 0851/7699/7099 Apotik Jual Obat Cyto...
 
Toko Obat Aborsi Di Cirebon wa 0851/7541/5434 Obat Cytotec Misoprostol 200mcg...
Toko Obat Aborsi Di Cirebon wa 0851/7541/5434 Obat Cytotec Misoprostol 200mcg...Toko Obat Aborsi Di Cirebon wa 0851/7541/5434 Obat Cytotec Misoprostol 200mcg...
Toko Obat Aborsi Di Cirebon wa 0851/7541/5434 Obat Cytotec Misoprostol 200mcg...
 
JUAL OBAT CYTOTEC SOLOK 0851/7699/7099 KLINIK ABORSI ASLI DI SOLOK
JUAL OBAT CYTOTEC SOLOK 0851/7699/7099 KLINIK ABORSI ASLI DI SOLOKJUAL OBAT CYTOTEC SOLOK 0851/7699/7099 KLINIK ABORSI ASLI DI SOLOK
JUAL OBAT CYTOTEC SOLOK 0851/7699/7099 KLINIK ABORSI ASLI DI SOLOK
 
Jual Obat Aborsi Di solo wa 0851/7541/5434 Cytotec Misoprostol 200mcg ASLI
Jual Obat Aborsi Di solo wa 0851/7541/5434 Cytotec Misoprostol 200mcg ASLIJual Obat Aborsi Di solo wa 0851/7541/5434 Cytotec Misoprostol 200mcg ASLI
Jual Obat Aborsi Di solo wa 0851/7541/5434 Cytotec Misoprostol 200mcg ASLI
 
JUAL OBAT CYTOTEC KEDIRI 0851/7699/7099 KLINIK ABORSI ASLI DI KEDIRI
JUAL OBAT CYTOTEC KEDIRI 0851/7699/7099 KLINIK ABORSI ASLI DI KEDIRIJUAL OBAT CYTOTEC KEDIRI 0851/7699/7099 KLINIK ABORSI ASLI DI KEDIRI
JUAL OBAT CYTOTEC KEDIRI 0851/7699/7099 KLINIK ABORSI ASLI DI KEDIRI
 
Top^Clinic ^%[+27785538335__Safe*Abortion Pills For Sale In Edenvale Sale In
Top^Clinic ^%[+27785538335__Safe*Abortion Pills For Sale In Edenvale Sale InTop^Clinic ^%[+27785538335__Safe*Abortion Pills For Sale In Edenvale Sale In
Top^Clinic ^%[+27785538335__Safe*Abortion Pills For Sale In Edenvale Sale In
 
0851/7699/7099 JUAL OBAT ABORSI CYTOTEC DI JAKARTA TIMUR
0851/7699/7099 JUAL OBAT ABORSI CYTOTEC DI JAKARTA TIMUR0851/7699/7099 JUAL OBAT ABORSI CYTOTEC DI JAKARTA TIMUR
0851/7699/7099 JUAL OBAT ABORSI CYTOTEC DI JAKARTA TIMUR
 
Beyond Traditional Selling: How You Can Leverage Modern Channels For Growth T...
Beyond Traditional Selling: How You Can Leverage Modern Channels For Growth T...Beyond Traditional Selling: How You Can Leverage Modern Channels For Growth T...
Beyond Traditional Selling: How You Can Leverage Modern Channels For Growth T...
 

Sales Legend at japan Most successful insurance salesman life inspiring book.pptx

  • 1. Go forward courageously The Story of Sales by Ippei Kamihara Go ahead with boldness,the Legand of Topsalesman Haraippei R e a d a n d s h a r e Reporter: Yang Jingjing MIKI Time
  • 3. Biography 01 Hara Ippei, 1904-1984, was a well-known figure in the Japanese life insurance industry, and his life was full of legend. from the beginning He was recognized by his fellow villagers as a little pacifist that everyone hated, and eventually became the god of sales in the Japanese insurance industry with the highest performance in the country for 15 consecutive years. From being penniless at the beginning, he finally achieved his career with his extraordinary perseverance.
  • 4. story exposition 02 PART1 Young and frivolous - Initial adversity When Yuan Yiping was young, due to his wealthy family and pampered parents, he was regarded He has a bad temper and is often domineering. His rebellious and stubborn personality makes eve As a result, he had a bad relationship with the people around him and was disliked by everyone. 23 years old, he left his hometown in frustration and went to Tokyo alone. However, he also encou Got into trouble for this.
  • 5. Turning point in life ---- entering Meiji Insurance Company It was not until the age of 27 that Yuan Yiping entered Meiji Insurance Company with his resume, but was ridiculed by the examiner, saying that he was not suitable to be a salesperson at all. This strongly aroused his unwillingness to admit defeat, so he made a promise to achieve a monthly performance of 10,000 yuan , and then embarked on the road of sales. At the beginning, Yuan Yiping had no salary, no desk, and was often dispatched by his old salesman. He was repeatedly frustrated and humiliated while traveling to do business, and his performance made no progress. In order to save money, he even had to skip taking the train and skipping lunch. Sleep in the park at night. However, many difficulties did not make Yuan Yiping back down. He kept pushing himself and vowed to prove to the world that he was a sales material.
  • 6. “ We have many PowerPoint templates that has been specifically designed to help anyone that is stepping into the world of PowerPoint for the very first time. “ “ We have many PowerPoint templates that has been specifically designed to help anyone that is stepping into the world of PowerPoint for the very first time. “ “ We have many PowerPoint templates that has been specifically designed to help anyone that is stepping into the world of PowerPoint for the very first time. “ Rebirth - Transformation - Climb - Success Thanks to Yuan Yiping's various efforts and long-term repeated exploration and a Work performance also began to rise sharply, far exceeding expectations. This als He was impressed and nodded in praise. After achieving a small success, Yuan Yiping did not stop because of this, but mad Successfully won the Mitsubishi Corporation as a customer, and opened up the th network of contacts and even promoted business to the Prime Minister of Japan. As Yuan Yiping accumulated and accumulated over the years, his sales skills becam In terms of sales performance, he has also maintained the record of being the nat
  • 7. What sales need to do 03 1. Learn to cultivate yourself and win the favor of customers 2. Observe and understand the real preferences and needs of customers. Details determine success or failure. 3. Practice speaking and smiling 4. Maintain a positive and optimistic attitude 5. Learn to take the initiative and open the door to customers 6. Learn to adapt to circumstances and solve various problems 7. Don’t be afraid of rejection, analyze and summarize more 8. Accept criticism and suggestions from others with an open mind 9. Communicate regularly, close customer relationships, and learn to manage resources
  • 8. 1. Sales must overcome some negative psychology: carelessness, inferiority, negativity, prejudice, hypocrisy 2. Improve personal charm: know how to cultivate your mentality, match your clothes, practice your smile and cultivate your temperament 3. Learn to use different tactics to find customers: collect information, build customer relationships, and identify customer groups that suit you: A. Whether you have the intention B. Whether you have the strength C. Whether you have the right to decide D. Whether you are suitable 4. Know how to understand and contact customers A: Attract customers’ attention B. Understand customers’ needs C. Keep customers interested 5. Learn to understand competitors and different customers, and adopt different ways to deal with them A. Arrogant customers : praise and affirmation learn to listen B. Rational customers : concise and lively change thinking C. Sensitive customers: consider carefully Respond positively
  • 9. Thoughts after reading 04 When I read the entire book, I was not only impressed by Yuan Yiping's positive and passionate spirit, but also gained some inspiration from his success: Yuan Yiping's success is not accidental, it stems from his unyielding and indomitable character. Behind success requires accumulation over time, as well as some good habits and qualities. 1. Requires firm belief and tenacious perseverance 2. Maintain a good attitude even when encountering setbacks 3. Constantly correct your own
  • 10. Yuan Yiping's life inspirational quotes 05 1. The most important thing in everyone's life is to discover their own shortcomings and find ways to eradicate them. With the root of my bad roots eradicated, I gained an unprecedented understanding of my work and myself. 2. If you believe that your idea is correct, you still have to worry about its results. I think it is completely unnecessary. Don't worry, have the courage and do it later. 3. Many people think that failure is worthless, but I don’t think so. I think that every failure is a pavement for the next success. 4. Our goal is to solve problems for our customers. No matter what the conversation situation is, we should make our customers feel respected and understood, rather than being blamed, lectured, or even humiliated. 5. Juniors often ask me: How can I find customers ? Who are the customers? Where are they? I think
  • 11. t h a n k s f o r w a t c h i n g T h a n k s v e r y m u c h