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Six Sigma
T h / l G B lTech Service/Sales Green Belt
TrainingTraining
slide 1
SSafetyafetyyy
PPurposeurpose Key Outputs Variables How Measured When Measured
1 Breakouts Operator Inspection On Occurrance
2 Breaking Strength Lab Test Breakout Sample
3 Broken Filaments Lab Test/Visual Breakout Sample
Uncontrollable ("Noise") Variable: How Measured When Measured Level
1 Fiber Batch Recorded On Occurrence
2 Polymer Batch Recorded On Occurrence
3 Panel Recorded On Occurrence
4 Day Recorded On Occurrence
5 Shift Recorded On Occurrence
Controllable Input Variable How Measured When Measured Std. Setting Alt. Setting
1
pp
AAgendagenda 1
2
3
4
5
Overall Sampling Plan:
For each breakout occurrence, measure and record breaking strength and broken filaments.
Record fiber and polymer batch, panel number, day, shift and time.
CCode of Conductode of Conduct
EExpecationsxpecations
RRolesoles
slide 2
Safety
 Don’t Clutter the Floor with foot hazards or Don’t Clutter the Floor with foot hazards or
briefcases - Keep the aisles clear!
5 l l i ff t f h i 5-leg rule in effect for chairs
 Watch for Flip Chart Legs
 Tight Quarters - Extension Cords as trip
hazards
slide 3
Purpose
 To provide you with the methodology and tools
to:to:
 Gain insight into your customer’s application and related data
 How good is it? How good is it?
 Can we demonstrate product performance?
 Reinforce the necessary characteristics of a successful
product trial
slide 4
Agenda – Week 2
slide 5
Agenda – From Week 1
slide 6
Code of Conduct 
 If you have a question at any time - ask!
 If you have an experience or real data that relates to
the topic - please share.
 Please keep to allotted break times Please keep to allotted break times.
 Please participate in team activities and in the
Minitab exercisesMinitab exercises
 Listen as an ally - How can I use this tool in my
situation?
slide 7
EExpectationsxpectations
Learn Six Sigma toolsLearn Six Sigma tools
Understand the Six Sigma
application to Tech Sales &pp
Service
What are your expectations?
slide 8
Roles
 Instructors
 Breakout Teams & Presenters
 Feedback Generators Feedback Generators
 Daily - on Post-it Notes
 Required materials for each session Required materials for each session
 Green Belt Binders
 Minitab Program
slide 9
Contact Information
 Trainers
 Eric Griesinger
Senior Black Belt-Manufacturing, Curtis Bay
 Bob Riley
Black Belt-Marketing, Columbia
 Bill Rodebaugh Bill Rodebaugh
Director, Six Sigma – Davison, Philadelphia
slide 10

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S2TS2 Week 2 00 SPACER

  • 1. Six Sigma T h / l G B lTech Service/Sales Green Belt TrainingTraining slide 1
  • 2. SSafetyafetyyy PPurposeurpose Key Outputs Variables How Measured When Measured 1 Breakouts Operator Inspection On Occurrance 2 Breaking Strength Lab Test Breakout Sample 3 Broken Filaments Lab Test/Visual Breakout Sample Uncontrollable ("Noise") Variable: How Measured When Measured Level 1 Fiber Batch Recorded On Occurrence 2 Polymer Batch Recorded On Occurrence 3 Panel Recorded On Occurrence 4 Day Recorded On Occurrence 5 Shift Recorded On Occurrence Controllable Input Variable How Measured When Measured Std. Setting Alt. Setting 1 pp AAgendagenda 1 2 3 4 5 Overall Sampling Plan: For each breakout occurrence, measure and record breaking strength and broken filaments. Record fiber and polymer batch, panel number, day, shift and time. CCode of Conductode of Conduct EExpecationsxpecations RRolesoles slide 2
  • 3. Safety  Don’t Clutter the Floor with foot hazards or Don’t Clutter the Floor with foot hazards or briefcases - Keep the aisles clear! 5 l l i ff t f h i 5-leg rule in effect for chairs  Watch for Flip Chart Legs  Tight Quarters - Extension Cords as trip hazards slide 3
  • 4. Purpose  To provide you with the methodology and tools to:to:  Gain insight into your customer’s application and related data  How good is it? How good is it?  Can we demonstrate product performance?  Reinforce the necessary characteristics of a successful product trial slide 4
  • 5. Agenda – Week 2 slide 5
  • 6. Agenda – From Week 1 slide 6
  • 7. Code of Conduct   If you have a question at any time - ask!  If you have an experience or real data that relates to the topic - please share.  Please keep to allotted break times Please keep to allotted break times.  Please participate in team activities and in the Minitab exercisesMinitab exercises  Listen as an ally - How can I use this tool in my situation? slide 7
  • 8. EExpectationsxpectations Learn Six Sigma toolsLearn Six Sigma tools Understand the Six Sigma application to Tech Sales &pp Service What are your expectations? slide 8
  • 9. Roles  Instructors  Breakout Teams & Presenters  Feedback Generators Feedback Generators  Daily - on Post-it Notes  Required materials for each session Required materials for each session  Green Belt Binders  Minitab Program slide 9
  • 10. Contact Information  Trainers  Eric Griesinger Senior Black Belt-Manufacturing, Curtis Bay  Bob Riley Black Belt-Marketing, Columbia  Bill Rodebaugh Bill Rodebaugh Director, Six Sigma – Davison, Philadelphia slide 10