The conference found that no location outside the US is currently economically viable for producing oil through hydraulic fracturing due to high costs. However, some locations like Argentina and the UK could be viable for producing natural gas through fracturing given higher international gas prices. Argentina and the UK will serve as precedent-setting cases. In general, locations have not designed regulatory or fiscal regimes to incentivize unconventional development, presenting unintended barriers. Customized regimes and overcoming other geologic and economic barriers, like low oil prices, will be needed for fracturing to become a global game-changer.
Strategic Management_Halliburton and BP relationship_Maio 2015Pedro N
1. The document analyzes the strategic relationship between BP and Halliburton in developing upstream oil and gas activity in North America. It uses several strategic management tools to examine the companies, industries, opportunities, threats, and tensions they face.
2. BP and Halliburton belong to different but related industries, with BP in exploration and production and Halliburton in oilfield services. The document discusses market conditions, including declining oil prices and increased North American production and consumption.
3. Strategic tensions between the companies include profitability vs responsibility, competition vs cooperation, and exploitation vs exploration. The 2010 Deepwater Horizon spill highlighted BP's responsibility to stakeholders over shareholders alone.
The US Coal Crash – Evidence for Structural Change (PDF) finds that, in the last few years, US coal markets have been pounded by a combination of cheaper renewables, energy efficiency measures, increasing construction costs and a rash of legal challenges, as well as the rise of shale gas.
A report issued in September 2014 from ExxonMobil in response to activist shareholders. The report is titled "Unconventional Resources Development - Managing the Risks" and it tackles the thorny question of whether or not shale drilling is worth the risk. The report, we would argue, makes a compelling and strong case that indeed shale drilling is well worth any risks associated with it due to the overwhelming benefits that come from clean-burning natural gas.
Industry analysis g.o.l.d. (global oil leakage detectossuser337fce
The document discusses a new product called G.O.L.D. (Global Oil Leakage Detector) that aims to prevent oil spills by monitoring waters for leaks. It analyzes the product's strengths and opportunities, as well as threats from competitors. A key competitor is Pristine Sea, which uses clays to solidify oil spills. The document recommends marketing strategies for G.O.L.D. to establish itself and expand its online presence against competitors in the oil spill detection market.
The document summarizes the Deepwater Horizon oil spill that occurred when the Macondo well blew out on BP's leased Deepwater Horizon oil rig. It killed 11 people and spilled millions of barrels of oil into the Gulf of Mexico over 87 days. The spill was caused by several factors including well design issues, failed safety systems, organizational and risk management failures at BP, outdated government oversight and regulations, and other contributing external factors. The document analyzes BP and industry strategic risk factors and decision theories that may have led to the accident through an overemphasis on growth and profits without adequate risk mitigation. It concludes with lessons learned about the need for industry and regulatory changes to improve safety practices for offshore drilling.
BP is one of the largest oil and gas companies in the world. However, it has a history of accidents due to failures to prioritize safety over profits. This includes an explosion at a Texas refinery that killed 15 workers and the Deepwater Horizon spill that released millions of barrels of oil into the Gulf of Mexico. According to utilitarian ethics, BP's decisions that emphasized costs cuts over safety were unethical as they resulted in significant harm. For BP to avoid future disasters, it needs to incorporate environmental and social sustainability into its practices rather than just focusing on economic profits.
- Climate change presents risks and opportunities to investors through physical, technological, regulatory and social changes. Physical risks include more frequent extreme weather events. Technological risks include disruption from renewable energy and electric vehicles. Regulatory risks include tighter emissions standards. Social risks include changing consumer preferences.
- Meeting emissions reduction targets will require large investments in green infrastructure but current infrastructure spending is insufficient. Removing fossil fuel subsidies could save governments money while incentivizing green technologies.
- All investors should consider how to manage climate-related risks, exploit opportunities, and potentially have a positive impact through climate-aware investing strategies.
The conference found that no location outside the US is currently economically viable for producing oil through hydraulic fracturing due to high costs. However, some locations like Argentina and the UK could be viable for producing natural gas through fracturing given higher international gas prices. Argentina and the UK will serve as precedent-setting cases. In general, locations have not designed regulatory or fiscal regimes to incentivize unconventional development, presenting unintended barriers. Customized regimes and overcoming other geologic and economic barriers, like low oil prices, will be needed for fracturing to become a global game-changer.
Strategic Management_Halliburton and BP relationship_Maio 2015Pedro N
1. The document analyzes the strategic relationship between BP and Halliburton in developing upstream oil and gas activity in North America. It uses several strategic management tools to examine the companies, industries, opportunities, threats, and tensions they face.
2. BP and Halliburton belong to different but related industries, with BP in exploration and production and Halliburton in oilfield services. The document discusses market conditions, including declining oil prices and increased North American production and consumption.
3. Strategic tensions between the companies include profitability vs responsibility, competition vs cooperation, and exploitation vs exploration. The 2010 Deepwater Horizon spill highlighted BP's responsibility to stakeholders over shareholders alone.
The US Coal Crash – Evidence for Structural Change (PDF) finds that, in the last few years, US coal markets have been pounded by a combination of cheaper renewables, energy efficiency measures, increasing construction costs and a rash of legal challenges, as well as the rise of shale gas.
A report issued in September 2014 from ExxonMobil in response to activist shareholders. The report is titled "Unconventional Resources Development - Managing the Risks" and it tackles the thorny question of whether or not shale drilling is worth the risk. The report, we would argue, makes a compelling and strong case that indeed shale drilling is well worth any risks associated with it due to the overwhelming benefits that come from clean-burning natural gas.
Industry analysis g.o.l.d. (global oil leakage detectossuser337fce
The document discusses a new product called G.O.L.D. (Global Oil Leakage Detector) that aims to prevent oil spills by monitoring waters for leaks. It analyzes the product's strengths and opportunities, as well as threats from competitors. A key competitor is Pristine Sea, which uses clays to solidify oil spills. The document recommends marketing strategies for G.O.L.D. to establish itself and expand its online presence against competitors in the oil spill detection market.
The document summarizes the Deepwater Horizon oil spill that occurred when the Macondo well blew out on BP's leased Deepwater Horizon oil rig. It killed 11 people and spilled millions of barrels of oil into the Gulf of Mexico over 87 days. The spill was caused by several factors including well design issues, failed safety systems, organizational and risk management failures at BP, outdated government oversight and regulations, and other contributing external factors. The document analyzes BP and industry strategic risk factors and decision theories that may have led to the accident through an overemphasis on growth and profits without adequate risk mitigation. It concludes with lessons learned about the need for industry and regulatory changes to improve safety practices for offshore drilling.
BP is one of the largest oil and gas companies in the world. However, it has a history of accidents due to failures to prioritize safety over profits. This includes an explosion at a Texas refinery that killed 15 workers and the Deepwater Horizon spill that released millions of barrels of oil into the Gulf of Mexico. According to utilitarian ethics, BP's decisions that emphasized costs cuts over safety were unethical as they resulted in significant harm. For BP to avoid future disasters, it needs to incorporate environmental and social sustainability into its practices rather than just focusing on economic profits.
- Climate change presents risks and opportunities to investors through physical, technological, regulatory and social changes. Physical risks include more frequent extreme weather events. Technological risks include disruption from renewable energy and electric vehicles. Regulatory risks include tighter emissions standards. Social risks include changing consumer preferences.
- Meeting emissions reduction targets will require large investments in green infrastructure but current infrastructure spending is insufficient. Removing fossil fuel subsidies could save governments money while incentivizing green technologies.
- All investors should consider how to manage climate-related risks, exploit opportunities, and potentially have a positive impact through climate-aware investing strategies.
- 80% of FTSE 100 companies identify substantive climate change risks, with utilities identifying the highest proportion of high significance risks. Many companies perceive international physical risks more than UK risks due to operating globally.
- Opportunities related to climate adaptation are seen as current, suggesting expectations of a green economy are influencing business decisions now. However, most physical climate risks are expected to impact over a longer time period.
- Less than half of responding FTSE 100 companies incorporate climate adaptation into their business strategies, focusing mainly on assets, logistics and finance. Engagement with policymakers occurs but is less than engagement around climate mitigation.
- The document is a report analyzing responses from 89 FTSE 100 companies regarding risks and opportunities from climate change and their adaptation strategies.
- Key findings include that 80% of responding companies see substantive risks from climate change, with utilities identifying the highest risks. Companies focus more on international rather than UK risks. Adaptation strategies vary significantly by sector.
- Opportunities related to climate adaptation are seen as current, suggesting companies expect benefits from green business decisions now. However, risks are often seen as having longer term impacts.
Eni S.p.A. is an Italian energy company operating in 85 countries with 79,000 employees. Under CEO Paolo Scaroni from 2005-2012, capital expenditures more than doubled, funding major projects like the Kashagan oilfield in Kazakhstan. Eni focused on expanding upstream exploration and production through acquisitions in areas like Africa, Russia, and South America. Key to Eni's success are its brand image as a major European gas supplier, upstream growth finding large oil and gas reserves, and strategic relationships providing technical capabilities.
The document summarizes that America's new energy boom from shale oil and gas production will trigger broader economic recovery and higher growth rates. It argues that energy production will be a major job creator both directly and indirectly through multiplier effects. Cheaper domestic energy will revive manufacturing and attract companies to reshore production back to the US. However, the energy industry risks fumbling this opportunity if environmental performance and community impacts are not improved to manage issues from widespread production activities.
The CASE JournalStakeholders and corporate environmental dec.docxmamanda2
The CASE Journal
Stakeholders and corporate environmental decision making: The BP Whiting Refinery controversy
Bryan T. Stinchfield
Article information:
To cite this document:
Bryan T. Stinchfield , (2009),"Stakeholders and corporate environmental decision making: The BP Whiting Refinery controversy",
The CASE Journal, Vol. 6 Iss 1 pp. 5 - 18
Permanent link to this document:
http://dx.doi.org/10.1108/TCJ-06-2009-B002
Downloaded on: 09 October 2016, At: 06:55 (PT)
References: this document contains references to 0 other documents.
To copy this document: [email protected]
The fulltext of this document has been downloaded 7 times since 2009*
Users who downloaded this article also downloaded:
(2004),"Global corporate governance: debates and challenges", Corporate Governance: The international journal of business in
society, Vol. 4 Iss 2 pp. 5-17 http://dx.doi.org/10.1108/14720700410534930
(2000),"Leadership influence in a high power distance and collectivist culture", Leadership & Organization Development
Journal, Vol. 21 Iss 8 pp. 414-426 http://dx.doi.org/10.1108/01437730010379258
Access to this document was granted through an Emerald subscription provided by emerald-srm:451335 []
For Authors
If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service
information about how to choose which publication to write for and submission guidelines are available for all. Please visit
www.emeraldinsight.com/authors for more information.
About Emerald www.emeraldinsight.com
Emerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of
more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online
products and additional customer resources and services.
Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics
(COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation.
*Related content and download information correct at time of download.
D
ow
nl
oa
de
d
by
M
on
as
h
U
ni
ve
rs
it
y
A
t
06
:5
5
09
O
ct
ob
er
2
01
6
(P
T
)
http://dx.doi.org/10.1108/TCJ-06-2009-B002
Bryan T. Stinchfield
Franklin & Marshall College_______________________________________
INTRODUCTION
During the late summer of 2007, Bob Malone, British Petroleum (BP) America Chairman
and President, was faced with one of the most important decisions of his career – to
expand the Whiting Refinery in northwest Indiana on the banks of Lake Michigan, or to
yield to pressure from the public and not expand operations. Regional and global
consumer demand for gasoline was rising, which helped push prices toward record highs,
and the refinery had an opportunity to expand capacity to help meet that demand.
However, thousands of citizens, a host of environmental groups, and eve.
Timea Grego ECON 662 Grad Research Paper FinalTimea Grego
This document is a graduate research paper that examines China's foreign direct investment policy and whether it has contributed to China becoming a pollution haven. The paper begins by introducing the topic and outlines its aims to explore the impact of China's FDI policy on the global environment. It then discusses the pollution haven hypothesis and provides examples of studies that have analyzed the relationship between FDI, environmental degradation and China. However, the paper notes that most studies have focused on lax environmental regulations rather than cheap energy resources. The rest of the paper will analyze China's economic reforms and links to trade and FDI, examine whether China is a pollution haven by looking at affected industries and the role of FDI, and consider policy recommendations.
PROJECT FAILURE - CASE STUDY BYInternational Journal of Computer Applications...Dineshi Gelanigama
This document summarizes three case studies of project failures: British Petroleum oil spill in the Gulf of Mexico, the merger of Chrysler and Fiat automobile companies, and the Millennium Dome construction project in the UK. For the BP case, it describes the 2010 Deepwater Horizon oil rig explosion that caused a massive oil spill and the challenges BP faced in stopping the oil flow. For Chrysler and Fiat, it discusses the 2009 merger of the two automobile companies and the organizational changes faced by the new CEO. For the Millennium Dome project, it notes it was controversial due to cost overruns and other issues. The document then provides recommendations for avoiding project failures.
Please Do Not Copy and Paste anything from this report, this is ju.docxrandymartin91030
Please Do Not Copy and Paste anything from this report, this is just history of the case
BP: Example of an Unethical Trifecta
Posted on September 17, 2013 by mensah_henry
From the dawn of time, human beings have relied on the environment to provide with the all the things we need to survive and be successful. It has also helped us develop civilizations and founded industries where there was none. Our exploitation of our environment is part of what makes us successful. The more we have been able to conquer and manipulate our environment, the more we have developed culturally, socially, and economically (Kareiva and Marvier, 2012). The three tenets of culture, society, and economy has been our biggest source of influence in dealing with the environment. Ever since the discovery of oil by the ancient civilizations of Babylonia and Greece, great importance has been placed on our ability to utilize it and the products we get from it (Totten, 2007). Today, the oil industry has grown from nothing to become one of the world’s biggest and most important. British Petroleum (BP) is one of the largest oil companies in the world and a major stakeholder in the United States oil industry.
Although BP has been operating in the United States for a long time, its history and operations have not always been worthy of praise. The company has been in the middle of several issues and held accountable for several incidents that have resulted in the loss of life, property, and massive environmental damage. The United States government has always placed a premium on the environment and its safety and Americans in general are conscious about the environment and what needs to be done to protect it.
The purpose of this paper is to discuss the BP Pipeline case (Case 6.25 on pp. 411-422) and to address the following topics:
• Discuss in detail the ethical, negligence, and environmental issues you see in this case.
• BP had rented the rig from Transocean for $500,000 per day. Transocean had been recognized by the U.S. government for its safety record. Can companies distance themselves from liability and responsibility through the use of contractors?
• Discuss how BP got into the position in which it found itself in late 2006 and what might have prevented the spill, the financial fallout, and the loss of reputation. Be sure to factor in the financial implications of any decision made during the period from 2001 to 2006.
• What was the impact of the emphasis in cost cutting on BP’s culture? What was the influence on the company’s performance?
• Evaluate the social responsibility positions of BP in light of the refinery explosion and the pipeline issue. What can companies learn from the BP experience?
British Petroleum has a large operation in the United States and it has made investments to ensure that it develops these operations to maximize its production and increase profits. One such investment was the acquisition of the vast oil field at Prudhoe Bay, .
Running head EXTERNAL AND INTERNAL ENVIRONMENTAL ANALYSIS1.docxcowinhelen
Running head: EXTERNAL AND INTERNAL ENVIRONMENTAL ANALYSIS
1
EXTERNAL AND INTERNAL ENVIRONMENTAL ANALYSIS
2
Perform an external and internal environmental analysis for your Learning Team’s company.
Write a summary of about 2,000 words that does the following:
· Identifies and analyzes the most important external environmental factor in the remote, industry, and operating environments
· Identifies and analyzes the most important internal strengths and weaknesses of your organization: Include an assessment of the organization’s resources.
Format your paper consistent with APA guidelines
External and Internal Environmental Analysis
Your Name:
School Name:
Date
External and Internal Environmental Analysis
U.S. Energy Corporation (USEC) provides service in the production and development of natural gas and oil in the United States. Founded in 1966 in Wyoming and focusing on “the development of natural resource assets — acquiring properties on favorable terms, adding value through the application of its expertise in the natural resources sector, and seeking joint venture partners to assist in the development of its projects”. USEC is an independent exploration and production company that has large and diverse prospects through North Dakota and Montana as well as Texas and the Gulf of Mexico. Team B will be identifying and analyzing the external environmental factor in the remote, industry, and operating environments in addition to the internal strengths and weaknesses of USEC.Included will be an assessment of the company’s resources.
Remote factors
USEC economic remote factors can have a huge effect on the company. The market is one of the largest factors because this can affect the prices of natural gas and oil. The demand for natural gas and oil as well as geothermal, and molybdenum are also another factor.USECkeeps constant trends and motoring on these factors because it can affect the production. The company so far has maintained the financial part of the business without outsourcing for capital. Other economic factors are the contracts in developing and mining and the commodity derivative contracts. The commodity derivative contract, also called “economic hedges” objective is to reduce the effect of price changes on a portion of future oil production; achieve more predictable cash flows in an environment of volatile oil and gas prices, and to manage exposure to commodity price risk. The use of these derivative instruments limits the downside risk of adverse price movements. The commodity derivative prices can effect the changes in the market
Demand, pipeline capacity constraints, weather, and the economic activities, and other factors.
Social Factors
The USEC has built a strong culture that has made it possible for the company “to create opportunities which we can then convert into positive return for shareholders”. The company does not deal directly with the consumer but the company does have stockholders and intermediates bond ...
The document discusses a proposal for a strategy for U.S. natural gas exports. It summarizes the proposal in the following points:
1) The U.S. is now a major natural gas producer due to new technologies, lowering domestic prices and creating an opportunity to export gas internationally where prices are higher.
2) The proposal argues federal regulators should consider applications for natural gas exports based on their macroeconomic, distributional, oil security, climate change, foreign policy, and local environmental impacts.
3) Based on this framework, the proposal finds overall benefits of exports outweigh costs, so it recommends approving pending applications subject to adequate environmental regulations.
The document discusses offshore drilling in the Atlantic and the debate around its environmental and economic impacts. It notes that while oil and gas drilling has fueled economic growth for over 100 years, environmentalists are concerned about the risks of drilling off the Atlantic coast. The battle between economic interests supporting drilling and environmental groups opposing it involves many stakeholders, including the Obama administration, oil companies, and environmental agencies. There are arguments on both sides, and the issue requires considering all perspectives to make an informed decision about appropriate restrictions and regulations.
Analysis of global nuclear industry with emphasis on dte energyRadhika Chittoor
This document provides an analysis of the global nuclear energy industry with a focus on DTE Energy. It discusses the political, economic, social, technological, environmental, and legal factors influencing the industry. DTE Energy operates two nuclear power plants and is seeking approval to build a new plant. Global nuclear power provides 15.7% of electricity but setbacks like Fukushima have increased safety regulations and costs. Emerging countries like China and India are increasingly investing in nuclear energy.
This report provides a valuation of a 25% minority interest in Walton Drilling LLC as of June 17, 2013. It analyzes the company using the income, market, and asset-based approaches. Key points include:
- Walton Drilling is an oil and gas drilling company based in California that has developed innovative drilling technology.
- The report examines the company's financial statements from 2008-2012 and industry factors like expected oil and gas prices. It also identifies risks related to commodity price volatility.
- Comparable public companies are analyzed to apply market multiples for the market approach. The income approach uses a discounted cash flow model, and the asset-based approach considers net asset value.
-
This document summarizes Carbon Tracker's analysis of fossil fuel production and capital expenditures under a 2 degree Celsius warming scenario compared to business as usual. It finds that limiting warming to 2 degrees could leave $2 trillion of fossil fuel projects stranded and avoid over 150 gigatons of carbon dioxide emissions. Specifically, new coal projects represent little financial risk but half the carbon risk, while new oil projects represent two-thirds of the financial risk but a fifth of the carbon risk. The analysis concludes that no new coal mines would be needed to meet demand under a 2 degree scenario.
Flowserve Corporation provides pumps and valves for industries including oil & gas (39% of revenue), chemicals (17%), power generation (15%), water (6%), and others (23%). Recent deals include agreements with major oil companies and projects in China, Brazil, and the Middle East. While demand for oil is expected to increase, production may not keep pace. Alternative energies and infrastructure upgrades also provide opportunities. Water demand is rising as supply dwindles, driving billions in investment for desalination and transportation projects.
Climate change poses risks to company balance sheets through potential stranded assets as regulations limit fossil fuel use. Stranded assets occur when asset values suffer unanticipated write-downs due to environmental issues like climate change impacts. Climate change is increasing weather extremes, costing the US over $1 billion each for 10 disasters in 2015 alone. Assets like oil and coal reserves risk becoming stranded as limits on fossil fuel usage grow to meet climate targets. Proper accounting of climate-related risks is needed to avoid misleading investors and ensure capital is directed to more sustainable industries.
A series of seven reports (and an overview) produced by teams of faculty and students at the University of Michigan, part of a two-year project called the Hydraulic Fracturing in Michigan Integrated Assessment. This series of seven reports establishes the current situation and provides an excellent backgrounder for hydraulic fracturing and the process of shale drilling. Michigan has significant quanities of shale gas, particularly in the Utica-Collingwood layer. The reports say that with the low price of natural gas, it will not be economical to mine Michigan's shale gas for some years to come.
The document discusses India's growing energy needs and the role of the private sector in developing India's oil and gas sector. It notes that India's energy import bill is projected to reach $400 billion by 2030-2035 and that private sector investment and successes such as major discoveries by Reliance, Cairn, and BG have increased oil and gas production and reduced imports. It highlights Cairn India's achievements including pioneering technologies, low costs, and efficiently executing projects like bringing the Rajasthan field online in just five years.
This document summarizes a report about the climate impacts of emissions financed by the banking sector. It discusses how banks' financed emissions far exceed their operational impacts, exposing them to reputational and financial risks. It outlines new guidelines from the Greenhouse Gas Protocol that provide tools to measure financed emissions. The report recommends that banks commit to disclose and reduce their financed emissions in line with the goal of limiting global warming to less than 2°C.
The Equity Research - North America operation of Deutsche Bank attended the Platts 9th Annual Appalachian Oil & Gas Conference in Pittsburgh earlier this week. This is the writeup/takeaways from the event.
SPT 208 Final Project Guidelines and Rubric Overview .docxsusanschei
SPT 208 Final Project Guidelines and Rubric
Overview
Marketing and advertising are often used interchangeably, yet throughout this course you have learned that marketing is a much larger concept that requires a
strong understanding of consumer behavior, products and services, and often the greater economic environment. Marketing is applicable to every industry and
discipline in one way or another, but within the sport industry we have the chance to see the application of marketing concepts as if under a spotlight due to the
industry’s global reach and importance to society.
Your final project is the creation of an Opportunity and Consumer Analysis. You will select a sport team, individual, facility, or organization as the focus of your
consumer and opportunity analysis. When selecting your area of focus, think about your interests and career aspirations. As you progress through the course,
you will have the opportunity to practice the skills required for this project in several milestone activities. Your final deliverable will include a strengths,
weaknesses, opportunities, and threats (SWOT) analysis of your selected focus; a consumer analysis; an analysis of successful marketing and media strategies;
and a brief 1-, 3-, and 5-year plan that allows you to explain your intended use of a proven marketing strategy and various media opportunities. Please note that
your Opportunity and Consumer Analysis will be an eligible artifact to include in your program portfolio, as it will highlight your ability to recognize consumer
characteristics and opportunities for brand improvement.
The project is divided into two milestones, which will be submitted at various points throughout the course to scaffold learning and ensure quality final
submissions. These milestones will be submitted in Modules Three and Five. The final Opportunity and Consumer Analysis will be submitted in Module Seven.
This assessment addresses the following course outcomes:
• Analyze consumer behaviors for the influence of political, cultural, and social events on consumer motivation at the local, national, or international
levels within the sport industry
• Illustrate the application of key marketing strategies in successful sport-specific marketing campaigns
• Identify proven marketing strategies that can be successfully applied to specific sport marketing scenarios to attract consumers
• Compare media opportunities for successfully communicating and marketing towards specific consumers within the sport industry
Prompt
Develop a comprehensive Opportunity and Consumer Analysis. Select a sport team, individual, facility, or organization and provide a thorough analysis of the
existing marketing strategies and consumers, and determine an opportunity for greater consumer reach. Outline a brief 1-, 3-, and 5-year plan for the marketing
opportunity.
Specifically, the following critical elements must be addressed:
I. Marketing Foc.
- 80% of FTSE 100 companies identify substantive climate change risks, with utilities identifying the highest proportion of high significance risks. Many companies perceive international physical risks more than UK risks due to operating globally.
- Opportunities related to climate adaptation are seen as current, suggesting expectations of a green economy are influencing business decisions now. However, most physical climate risks are expected to impact over a longer time period.
- Less than half of responding FTSE 100 companies incorporate climate adaptation into their business strategies, focusing mainly on assets, logistics and finance. Engagement with policymakers occurs but is less than engagement around climate mitigation.
- The document is a report analyzing responses from 89 FTSE 100 companies regarding risks and opportunities from climate change and their adaptation strategies.
- Key findings include that 80% of responding companies see substantive risks from climate change, with utilities identifying the highest risks. Companies focus more on international rather than UK risks. Adaptation strategies vary significantly by sector.
- Opportunities related to climate adaptation are seen as current, suggesting companies expect benefits from green business decisions now. However, risks are often seen as having longer term impacts.
Eni S.p.A. is an Italian energy company operating in 85 countries with 79,000 employees. Under CEO Paolo Scaroni from 2005-2012, capital expenditures more than doubled, funding major projects like the Kashagan oilfield in Kazakhstan. Eni focused on expanding upstream exploration and production through acquisitions in areas like Africa, Russia, and South America. Key to Eni's success are its brand image as a major European gas supplier, upstream growth finding large oil and gas reserves, and strategic relationships providing technical capabilities.
The document summarizes that America's new energy boom from shale oil and gas production will trigger broader economic recovery and higher growth rates. It argues that energy production will be a major job creator both directly and indirectly through multiplier effects. Cheaper domestic energy will revive manufacturing and attract companies to reshore production back to the US. However, the energy industry risks fumbling this opportunity if environmental performance and community impacts are not improved to manage issues from widespread production activities.
The CASE JournalStakeholders and corporate environmental dec.docxmamanda2
The CASE Journal
Stakeholders and corporate environmental decision making: The BP Whiting Refinery controversy
Bryan T. Stinchfield
Article information:
To cite this document:
Bryan T. Stinchfield , (2009),"Stakeholders and corporate environmental decision making: The BP Whiting Refinery controversy",
The CASE Journal, Vol. 6 Iss 1 pp. 5 - 18
Permanent link to this document:
http://dx.doi.org/10.1108/TCJ-06-2009-B002
Downloaded on: 09 October 2016, At: 06:55 (PT)
References: this document contains references to 0 other documents.
To copy this document: [email protected]
The fulltext of this document has been downloaded 7 times since 2009*
Users who downloaded this article also downloaded:
(2004),"Global corporate governance: debates and challenges", Corporate Governance: The international journal of business in
society, Vol. 4 Iss 2 pp. 5-17 http://dx.doi.org/10.1108/14720700410534930
(2000),"Leadership influence in a high power distance and collectivist culture", Leadership & Organization Development
Journal, Vol. 21 Iss 8 pp. 414-426 http://dx.doi.org/10.1108/01437730010379258
Access to this document was granted through an Emerald subscription provided by emerald-srm:451335 []
For Authors
If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service
information about how to choose which publication to write for and submission guidelines are available for all. Please visit
www.emeraldinsight.com/authors for more information.
About Emerald www.emeraldinsight.com
Emerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of
more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online
products and additional customer resources and services.
Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics
(COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation.
*Related content and download information correct at time of download.
D
ow
nl
oa
de
d
by
M
on
as
h
U
ni
ve
rs
it
y
A
t
06
:5
5
09
O
ct
ob
er
2
01
6
(P
T
)
http://dx.doi.org/10.1108/TCJ-06-2009-B002
Bryan T. Stinchfield
Franklin & Marshall College_______________________________________
INTRODUCTION
During the late summer of 2007, Bob Malone, British Petroleum (BP) America Chairman
and President, was faced with one of the most important decisions of his career – to
expand the Whiting Refinery in northwest Indiana on the banks of Lake Michigan, or to
yield to pressure from the public and not expand operations. Regional and global
consumer demand for gasoline was rising, which helped push prices toward record highs,
and the refinery had an opportunity to expand capacity to help meet that demand.
However, thousands of citizens, a host of environmental groups, and eve.
Timea Grego ECON 662 Grad Research Paper FinalTimea Grego
This document is a graduate research paper that examines China's foreign direct investment policy and whether it has contributed to China becoming a pollution haven. The paper begins by introducing the topic and outlines its aims to explore the impact of China's FDI policy on the global environment. It then discusses the pollution haven hypothesis and provides examples of studies that have analyzed the relationship between FDI, environmental degradation and China. However, the paper notes that most studies have focused on lax environmental regulations rather than cheap energy resources. The rest of the paper will analyze China's economic reforms and links to trade and FDI, examine whether China is a pollution haven by looking at affected industries and the role of FDI, and consider policy recommendations.
PROJECT FAILURE - CASE STUDY BYInternational Journal of Computer Applications...Dineshi Gelanigama
This document summarizes three case studies of project failures: British Petroleum oil spill in the Gulf of Mexico, the merger of Chrysler and Fiat automobile companies, and the Millennium Dome construction project in the UK. For the BP case, it describes the 2010 Deepwater Horizon oil rig explosion that caused a massive oil spill and the challenges BP faced in stopping the oil flow. For Chrysler and Fiat, it discusses the 2009 merger of the two automobile companies and the organizational changes faced by the new CEO. For the Millennium Dome project, it notes it was controversial due to cost overruns and other issues. The document then provides recommendations for avoiding project failures.
Please Do Not Copy and Paste anything from this report, this is ju.docxrandymartin91030
Please Do Not Copy and Paste anything from this report, this is just history of the case
BP: Example of an Unethical Trifecta
Posted on September 17, 2013 by mensah_henry
From the dawn of time, human beings have relied on the environment to provide with the all the things we need to survive and be successful. It has also helped us develop civilizations and founded industries where there was none. Our exploitation of our environment is part of what makes us successful. The more we have been able to conquer and manipulate our environment, the more we have developed culturally, socially, and economically (Kareiva and Marvier, 2012). The three tenets of culture, society, and economy has been our biggest source of influence in dealing with the environment. Ever since the discovery of oil by the ancient civilizations of Babylonia and Greece, great importance has been placed on our ability to utilize it and the products we get from it (Totten, 2007). Today, the oil industry has grown from nothing to become one of the world’s biggest and most important. British Petroleum (BP) is one of the largest oil companies in the world and a major stakeholder in the United States oil industry.
Although BP has been operating in the United States for a long time, its history and operations have not always been worthy of praise. The company has been in the middle of several issues and held accountable for several incidents that have resulted in the loss of life, property, and massive environmental damage. The United States government has always placed a premium on the environment and its safety and Americans in general are conscious about the environment and what needs to be done to protect it.
The purpose of this paper is to discuss the BP Pipeline case (Case 6.25 on pp. 411-422) and to address the following topics:
• Discuss in detail the ethical, negligence, and environmental issues you see in this case.
• BP had rented the rig from Transocean for $500,000 per day. Transocean had been recognized by the U.S. government for its safety record. Can companies distance themselves from liability and responsibility through the use of contractors?
• Discuss how BP got into the position in which it found itself in late 2006 and what might have prevented the spill, the financial fallout, and the loss of reputation. Be sure to factor in the financial implications of any decision made during the period from 2001 to 2006.
• What was the impact of the emphasis in cost cutting on BP’s culture? What was the influence on the company’s performance?
• Evaluate the social responsibility positions of BP in light of the refinery explosion and the pipeline issue. What can companies learn from the BP experience?
British Petroleum has a large operation in the United States and it has made investments to ensure that it develops these operations to maximize its production and increase profits. One such investment was the acquisition of the vast oil field at Prudhoe Bay, .
Running head EXTERNAL AND INTERNAL ENVIRONMENTAL ANALYSIS1.docxcowinhelen
Running head: EXTERNAL AND INTERNAL ENVIRONMENTAL ANALYSIS
1
EXTERNAL AND INTERNAL ENVIRONMENTAL ANALYSIS
2
Perform an external and internal environmental analysis for your Learning Team’s company.
Write a summary of about 2,000 words that does the following:
· Identifies and analyzes the most important external environmental factor in the remote, industry, and operating environments
· Identifies and analyzes the most important internal strengths and weaknesses of your organization: Include an assessment of the organization’s resources.
Format your paper consistent with APA guidelines
External and Internal Environmental Analysis
Your Name:
School Name:
Date
External and Internal Environmental Analysis
U.S. Energy Corporation (USEC) provides service in the production and development of natural gas and oil in the United States. Founded in 1966 in Wyoming and focusing on “the development of natural resource assets — acquiring properties on favorable terms, adding value through the application of its expertise in the natural resources sector, and seeking joint venture partners to assist in the development of its projects”. USEC is an independent exploration and production company that has large and diverse prospects through North Dakota and Montana as well as Texas and the Gulf of Mexico. Team B will be identifying and analyzing the external environmental factor in the remote, industry, and operating environments in addition to the internal strengths and weaknesses of USEC.Included will be an assessment of the company’s resources.
Remote factors
USEC economic remote factors can have a huge effect on the company. The market is one of the largest factors because this can affect the prices of natural gas and oil. The demand for natural gas and oil as well as geothermal, and molybdenum are also another factor.USECkeeps constant trends and motoring on these factors because it can affect the production. The company so far has maintained the financial part of the business without outsourcing for capital. Other economic factors are the contracts in developing and mining and the commodity derivative contracts. The commodity derivative contract, also called “economic hedges” objective is to reduce the effect of price changes on a portion of future oil production; achieve more predictable cash flows in an environment of volatile oil and gas prices, and to manage exposure to commodity price risk. The use of these derivative instruments limits the downside risk of adverse price movements. The commodity derivative prices can effect the changes in the market
Demand, pipeline capacity constraints, weather, and the economic activities, and other factors.
Social Factors
The USEC has built a strong culture that has made it possible for the company “to create opportunities which we can then convert into positive return for shareholders”. The company does not deal directly with the consumer but the company does have stockholders and intermediates bond ...
The document discusses a proposal for a strategy for U.S. natural gas exports. It summarizes the proposal in the following points:
1) The U.S. is now a major natural gas producer due to new technologies, lowering domestic prices and creating an opportunity to export gas internationally where prices are higher.
2) The proposal argues federal regulators should consider applications for natural gas exports based on their macroeconomic, distributional, oil security, climate change, foreign policy, and local environmental impacts.
3) Based on this framework, the proposal finds overall benefits of exports outweigh costs, so it recommends approving pending applications subject to adequate environmental regulations.
The document discusses offshore drilling in the Atlantic and the debate around its environmental and economic impacts. It notes that while oil and gas drilling has fueled economic growth for over 100 years, environmentalists are concerned about the risks of drilling off the Atlantic coast. The battle between economic interests supporting drilling and environmental groups opposing it involves many stakeholders, including the Obama administration, oil companies, and environmental agencies. There are arguments on both sides, and the issue requires considering all perspectives to make an informed decision about appropriate restrictions and regulations.
Analysis of global nuclear industry with emphasis on dte energyRadhika Chittoor
This document provides an analysis of the global nuclear energy industry with a focus on DTE Energy. It discusses the political, economic, social, technological, environmental, and legal factors influencing the industry. DTE Energy operates two nuclear power plants and is seeking approval to build a new plant. Global nuclear power provides 15.7% of electricity but setbacks like Fukushima have increased safety regulations and costs. Emerging countries like China and India are increasingly investing in nuclear energy.
This report provides a valuation of a 25% minority interest in Walton Drilling LLC as of June 17, 2013. It analyzes the company using the income, market, and asset-based approaches. Key points include:
- Walton Drilling is an oil and gas drilling company based in California that has developed innovative drilling technology.
- The report examines the company's financial statements from 2008-2012 and industry factors like expected oil and gas prices. It also identifies risks related to commodity price volatility.
- Comparable public companies are analyzed to apply market multiples for the market approach. The income approach uses a discounted cash flow model, and the asset-based approach considers net asset value.
-
This document summarizes Carbon Tracker's analysis of fossil fuel production and capital expenditures under a 2 degree Celsius warming scenario compared to business as usual. It finds that limiting warming to 2 degrees could leave $2 trillion of fossil fuel projects stranded and avoid over 150 gigatons of carbon dioxide emissions. Specifically, new coal projects represent little financial risk but half the carbon risk, while new oil projects represent two-thirds of the financial risk but a fifth of the carbon risk. The analysis concludes that no new coal mines would be needed to meet demand under a 2 degree scenario.
Flowserve Corporation provides pumps and valves for industries including oil & gas (39% of revenue), chemicals (17%), power generation (15%), water (6%), and others (23%). Recent deals include agreements with major oil companies and projects in China, Brazil, and the Middle East. While demand for oil is expected to increase, production may not keep pace. Alternative energies and infrastructure upgrades also provide opportunities. Water demand is rising as supply dwindles, driving billions in investment for desalination and transportation projects.
Climate change poses risks to company balance sheets through potential stranded assets as regulations limit fossil fuel use. Stranded assets occur when asset values suffer unanticipated write-downs due to environmental issues like climate change impacts. Climate change is increasing weather extremes, costing the US over $1 billion each for 10 disasters in 2015 alone. Assets like oil and coal reserves risk becoming stranded as limits on fossil fuel usage grow to meet climate targets. Proper accounting of climate-related risks is needed to avoid misleading investors and ensure capital is directed to more sustainable industries.
A series of seven reports (and an overview) produced by teams of faculty and students at the University of Michigan, part of a two-year project called the Hydraulic Fracturing in Michigan Integrated Assessment. This series of seven reports establishes the current situation and provides an excellent backgrounder for hydraulic fracturing and the process of shale drilling. Michigan has significant quanities of shale gas, particularly in the Utica-Collingwood layer. The reports say that with the low price of natural gas, it will not be economical to mine Michigan's shale gas for some years to come.
The document discusses India's growing energy needs and the role of the private sector in developing India's oil and gas sector. It notes that India's energy import bill is projected to reach $400 billion by 2030-2035 and that private sector investment and successes such as major discoveries by Reliance, Cairn, and BG have increased oil and gas production and reduced imports. It highlights Cairn India's achievements including pioneering technologies, low costs, and efficiently executing projects like bringing the Rajasthan field online in just five years.
This document summarizes a report about the climate impacts of emissions financed by the banking sector. It discusses how banks' financed emissions far exceed their operational impacts, exposing them to reputational and financial risks. It outlines new guidelines from the Greenhouse Gas Protocol that provide tools to measure financed emissions. The report recommends that banks commit to disclose and reduce their financed emissions in line with the goal of limiting global warming to less than 2°C.
The Equity Research - North America operation of Deutsche Bank attended the Platts 9th Annual Appalachian Oil & Gas Conference in Pittsburgh earlier this week. This is the writeup/takeaways from the event.
SPT 208 Final Project Guidelines and Rubric Overview .docxsusanschei
SPT 208 Final Project Guidelines and Rubric
Overview
Marketing and advertising are often used interchangeably, yet throughout this course you have learned that marketing is a much larger concept that requires a
strong understanding of consumer behavior, products and services, and often the greater economic environment. Marketing is applicable to every industry and
discipline in one way or another, but within the sport industry we have the chance to see the application of marketing concepts as if under a spotlight due to the
industry’s global reach and importance to society.
Your final project is the creation of an Opportunity and Consumer Analysis. You will select a sport team, individual, facility, or organization as the focus of your
consumer and opportunity analysis. When selecting your area of focus, think about your interests and career aspirations. As you progress through the course,
you will have the opportunity to practice the skills required for this project in several milestone activities. Your final deliverable will include a strengths,
weaknesses, opportunities, and threats (SWOT) analysis of your selected focus; a consumer analysis; an analysis of successful marketing and media strategies;
and a brief 1-, 3-, and 5-year plan that allows you to explain your intended use of a proven marketing strategy and various media opportunities. Please note that
your Opportunity and Consumer Analysis will be an eligible artifact to include in your program portfolio, as it will highlight your ability to recognize consumer
characteristics and opportunities for brand improvement.
The project is divided into two milestones, which will be submitted at various points throughout the course to scaffold learning and ensure quality final
submissions. These milestones will be submitted in Modules Three and Five. The final Opportunity and Consumer Analysis will be submitted in Module Seven.
This assessment addresses the following course outcomes:
• Analyze consumer behaviors for the influence of political, cultural, and social events on consumer motivation at the local, national, or international
levels within the sport industry
• Illustrate the application of key marketing strategies in successful sport-specific marketing campaigns
• Identify proven marketing strategies that can be successfully applied to specific sport marketing scenarios to attract consumers
• Compare media opportunities for successfully communicating and marketing towards specific consumers within the sport industry
Prompt
Develop a comprehensive Opportunity and Consumer Analysis. Select a sport team, individual, facility, or organization and provide a thorough analysis of the
existing marketing strategies and consumers, and determine an opportunity for greater consumer reach. Outline a brief 1-, 3-, and 5-year plan for the marketing
opportunity.
Specifically, the following critical elements must be addressed:
I. Marketing Foc.
Ssalinas_ThreeMountainsRegionalHospitalCodeofEthics73119.docx
Running head: CODE OF ETHICS 1
CODE OF ETHICS 4
Three Mountains Regional Hospital Code of Ethics
Sharlene Salinas
Professor Bradshaw
HSA4210
July 31, 2019
Three Mountains Regional Hospital Code of Ethics
Progressive developments in science and technology in the 20th century contributed to advances in healthcare and medicine that have helped many lives. Healthcare professionals are confronted with ethical dilemmas and moral questions as the context in which healthcare is provided keeps on changing. Healthcare specialists are required to be dedicated to excellence within their professional practice of promoting community, organizational, family, and individual health. Healthcare code of ethics provides a platform for shared professional values (Wocial & Tarzian, 2015). It is the responsibility of healthcare specialists to reach the best possible standards of conduct and to encourage these ethical practices to those with whom they work together. Healthcare professionals are facing challenges as the context in which healthcare is provided keeps on changing.
The Three Mountains Regional Hospital code of ethics will clarify the roles and responsibilities within the healthcare profession. The code of ethics will also guide the healthcare professionals on addressing common ethical questions. With 15,000 admissions annually, the Three Mountains Regional Hospital requires a code of ethics that will guide the healthcare professionals in the hospital in dealing with such a capacity. Healthcare professionals from the hospital will be defined by their purpose but not their job description (Turner & Epstein, 2015). The proposed code of ethics will inform individual decision-making when faced with ethical situations within a given relationship or role at the Three Mountains Regional Hospital.
Ethics are an essential part of healthcare, and they should provide value in practical situations. The proposed code of ethics will provide a structure and shape to the Three Mountains Regional Hospital’s environment and summarize the healthcare organization’s ethical position. The code of ethics will describe the ethical attitude shared by healthcare workers at Three Mountains Regional Hospital, and it will be valuable and influential on the success of the healthcare organization. The mission of the code of ethics is to guide the hospital is leading the way to a healthier community through the provision of quality care.
Code of Ethics
· Uphold the policies of the Three Mountains Regional Hospital (Merry & Walton, 2017).
· Protect the intellectual, physical, and electronic property of the hospital (Hoppe & Lenk, 2016).
· Promote a healthy, secure, and safe working environment (Merry & Walton, 2017).
· Act responsibly and honestly by avoiding perceived or actual conflicts of interest (Merry & Walton, 2017).
· Protect and respect the privacy and confidentiality of all individuals and informat.
Spring 2020Professor Tim SmithE mail [email protected]Teach.docxsusanschei
Spring 2020
Professor: Tim Smith E mail: [email protected]
Teaching Assistant: Ray Kim E mail [email protected]
Office hours: PLF South 113 TBA
EVOLUTION OF ROCK
MCY 127
Course Description:
This general education course is a study of the birth and evolution of the music form of Rock and Roll. It is a study of both the historical and musical elements of rock with a focus on the performers and the songs in the genre. Some of the objectives for this course include:
Increasing awareness of the wide range of musical styles that “add up” to form rock
Provide insight on the cultural evolution of rock and how it applies to society
Study how technological advances have influenced both the performers and composers in rock
Prerequsites:
None
Required text:
None
Required listening: Spotify playlist MCY127TS
Course Requirements and Grading:
Test 1 20%
Midterm exam 25%
Test 3 20%
Final exam 25%
Essay on live musical performance 10%
Essay assignment will consist of attending a live musical performance at the Frost School of Music (or approved off campus performance). At the conclusion of the performance, you will obtain signatures of two or more participants. You will compose an essay that will summarize the performance (ensemble, repertoire, etc.). You will compare and/or contrast the performance with details we have studied in class. The essay should be two to three pages long, computer printed, double spaced, and stapled. It will be due on Thursday, November 19.
Conduct and rules:
Rock and roll is a joyous art form. I intend for the class to be a fun and learning environment. I hope to engage you as adults, not as adolescents. However, inappropriate language or behavior to one another will not be tolerated, and will result in the student facing disciplinary action and potential removal from the class. You are adults. I am not your baby-sitter. If you fail to attend class regularly, you will find it much more difficult to excel in the course. SHOW UP AND PAY ATTENTION! It will make your life easier in the long run. Plagiarism on your essay will not be acceptable, and will result in the loss of 10% of your final grade. Cheating is rampant. While I will make every effort to curb the options students might have to copy one another on tests, I can’t stop it completely. I will have assistance from the Honor Council on test days, and cheating will result in a zero on that test. None of you can afford this. I truly believe that if you will engage the material, come to the lectures, and actively listen to the required listening material, you will not find a need to cheat.
If you are feeling overwhelmed by any of the material, please make an appointment to meet with me during office hours.
Lectures and listening:
Each class will consist of a lecture and a period of listening to music appropriate to that lecture. The music played in class will be made available to you through Blackboard in addition. You will be responsible for the material presented.
Spring 2020 – Business Continuity & Disaster R.docxsusanschei
Spring 2020 – Business Continuity & Disaster Recovery Planning (ISOL-632-50)
Incident Management
S no
Disaster Type
Plans & Precautions
Initial Action
Stabilization Strategy
1
Thunderstorm
2
Floods
3
Tornadoes
4
Severe weather such as blizzard
5
Hurricanes
6
Explosion such as bomb threats
.
Sports Business Landscape Graphic OrganizerContent.docxsusanschei
This document outlines key aspects of careers in the sports business industry including content providers, distribution channels, goods and service providers, common job titles, typical training and education requirements, standard job roles and responsibilities, average salary outlooks, current job availability in various locations, and overall job outlooks along with potential pros and cons of different positions.
Spring 2020Carlow University Department of Psychology & Co.docxsusanschei
Spring 2020
Carlow University
Department of Psychology & Counseling
Professional Counseling Program
LGBT Lives Cultures & Theories
PRC-742-G1, PY-235-DA, WS-237-DA
3 Credits; No Prerequisites
Course Syllabus- Spring 2020
Wednesday’s 6:00pm-8:30pm
Instructor: Michelle Colarusso, Ph.D., LPC, NCC Office: TBD
Cell phone: 724-396-9769 E-mail: [email protected]
Office hours: By appointment only Location: Antonian Hall 403
Carlow's Mission Statement
The mission of Carlow University, a Catholic liberal arts university, is to involve persons, primarily women, in a process of self-directed, lifelong learning which will free them to think clearly and creatively, to discover and to challenge or affirm cultural and aesthetic values, to respond reverently and sensitively to God and others, and to render competent and compassionate service in personal and professional life.
Course Description
This course will address issues related to counseling gay, lesbian, bisexual and transgender clients. These include issues of sexual identity development, coming out, homophobia and heterosexism, family and relationship issues, multicultural issues, youth, aging, spirituality, HIV/AIDS, and substance abuse as well as ethical and professional issues in working with gay, lesbian, bisexual and transgender clients through affirmative counseling/therapy.
Learning Outcomes and Assessment
What students will learn
How students will learn it
How students will demonstrate learning
Impact dominant culture has on LGBT individuals
Readings, Experiential Activities, Class Discussions
Class Participation, Reflection Journals, Exam
Multifaceted issues facing specific LGBT populations
Readings, Experiential Activities, Class Discussions
Class Participation, Reflection Journals, Exam
Familiarize themselves with theories of identity development
Readings, Experiential Activities, Class Discussions
Class Participation, Reflection Journals, Exam
Affirmative counseling/therapy and their knowledge and skill in providing it.
Readings, Experiential Activities, Class Discussions
Class Participation, Reflection Journals, Exam
Variety of counseling issues that have particular relevance to LGBT clients.
Readings, Experiential Activities, Class Discussions
Class Participation, Reflection Journals, Exam
Access to local and national resources available to assist in work with LGBT clients.
Readings, Experiential Activities, Class Discussions
Class Participation, Reflection Journals, Exam
Course Requirements and Resources
Methods of Involvement & Examination
Methods of Instruction
Classes will consist of didactic and experiential elements, including lectures, large and small group discussions, modeling, structured role-plays and simulations, live or video demonstrations, and student presentations in class and on CelticOnline/Schoolology. Primary methods include lecture/discussion, readings, and a variety of experiential exercises. Students will immurse themselves into the LGBTQ Cul.
SPOTLIGHT ON STRATEGY FOR TURBULENT TIMESSpotlight ARTWORK.docxsusanschei
SPOTLIGHT ON STRATEGY FOR TURBULENT TIMES
Spotlight ARTWORK Tara DonovanUntitled, 2008, polyester film
HBR.ORG
What Is
the Theory
f ̂ Fiof
y
Firm?
Focus less on competitive advantage and more on growth
that creates value, by Todd Zenger
f asked to define strategy, most execu-
tives would probably come up with
something like this: Strategy involves
discovering and targeting attractive
markets and then crafting positions that
deliver sustained competitive advan-
tage in them. Companies achieve these
positions by configuring and arranging
resources and activities to provide either
unique value to customers or common
value at a uniquely low cost. This view of strategy as
position remains central in business school curricula
around the globe: Valuable positions, protected from
imitation and appropriation, provide sustained profit
streams.
Unfortunately, investors don't reward senior
managers for simply occupying and defending po-
sitions. Equity markets are full of companies with
powerful positions and sluggish stock prices. The
retail giant Walmart is a case in point. Few people
would dispute that it remains a remarkable firm. Its
early focus on building a regionally dense network
of stores in small towns delivered a strong positional
advantage. Complementary choices regarding ad-
vertising, pricing, and information technology all
continue to support its low-cost and flexibly mer-
chandised stores.
Despite this strong position and a successful stra-
tegic rollout, Walmart's equity price has seen little
growth for most of the past 12 or 13 years. That's be-
cause the ongoing rollout was anticipated long ago,
and investors seek evidence of newly discovered
value—value of compounding magnitude. Merely
sustaining prior financial returns, even if they are
outstanding, does not significantly increase share
price; tomorrow's positive surprises must be worth
more than yesterday's.
Not surprisingly, I consistently advise MBA stu-
dents that if they're confronted with a choice be-
tween leading a poorly run company and leading a
well-run one, they should choose the former. Imag-
ine assuming the reins of GE from Jack Welch in Sep-
tember 2001 with shareholders' having enjoyed a 40-
fold increase in value over the prior two decades. The
expectations baked into the share price of a company
like that are daunting, to say the least.
To make matters worse, attempts to grow often
undermine a company's current market position.
As Michael Porter, the leading proponent of strat-
egy as positioning, has argued, "Efforts to grow blur
June 2013 Harvard Business Review 73
SPOTLIGHT ON STRATEGY FOR TURBULENT TIMES
uniqueness, create compromises, reduce fit, and
ultimately undermine competitive advantage. In
fact, the growth imperative is hazardous to strategy."
Quite simply, the logic of this perspective not only
provides little guidance about how to sustain value
creation but also discourages growth that might in
einy way move a compeiny away from i.
Sport Ticket sales staff trainingChapter 4Sales .docxsusanschei
Sport Ticket sales staff training
Chapter 4
Sales Staff
Developed not born
Skill set of a seller
Different to skill set of a manager
Sales process
Develop lifelong relationship with purchaser
Best source of increasing business
Upselling
Referrals
Sales Department
Recruit
Train
Develop
Motivate
Retain
Recommendations
Balance in house and outsourced
Communication between sales manager and sales staff
Success celebrations
Gather feedback from sales staff
Recruiting/Hiring
Personality, creativity (intangibles)
Fit with organization
Dress for success (opportunity taken seriously)
Positive attitude
Welcoming personality
Poised/confident (not over confident)
Initiative (carry conversation)
Energy, enthusiasm, commitment
Sales positions
10-20 inside sales staff
Supervisor to staff ratio 1:8
Annual training
New employee training (1 week to 1 month)
Ideal structure
8-16 Part-time
2 ½ months than ready to replace nonperforming FT
6-8 full time season ticket dedicated
3-6 full time group sales dedicated
Self-training
One book per month, mentor, seminars, practice
Sales Culture
Desired outcomes
Effectiveness
Productivity
Stability
Long term growth
Created by the sales manager (leadership)
Orlando Magic three A’s
Action
Visible displays
Find needs, wants, desires of employees
Reward accomplishments
Attitude
Believe in sales staff
Atmosphere
Visible signs of success
gong
Retaining/Motivating
Database management
Lead distribution
Reporting
Evaluation
Satisfy need of employees first
Better able to meet customer needs
Achieve organizational goals
Four types of sales employees
Competitor
Rivalries, win contests
It’s All About me
Recognized as best
Achiever Team Builder
Recognition of achievements, group success
Empathetic Seller
Cultivate relationships, not volume producers
Sales Career
Exploration
Establishment
Maintenance
Disengagement
Employee rate feeling appreciated and informed as top want
Sport Consumer Incentivization
Chapter 3
Incentives
Depend on consumption motives
Items of perceived value that add to offer
Overcome indifference or resistance
Later stage of buying/communication process
Price based incentives
Discounting core product damaging
Contingency based
Consumer action (provide info, prior purchase, etc) prior to price reduction
Attract infrequent customers
8% increase in attendance (top 10, 2004)
“cherry pickers” – only attend with promotion
MLB
14% increase, 2% watering down effect, more is better, weekdays (vs. high attendance – max total entertainment value)
Incentives continued
Rule changes, star players (consumption incentive)
Place based incentives
26 fundamental motives for sport consumption
Primary motives
Achievement
Ordinary runners (sense of accomplishment)
Perfect attendance
Vicarious achievement (enhance self esteem through success of athlete)
Sponsors – increased sales volume, exposure
Craft
Developing or observing physical skill
Winning record – highest predictor of attendance/s.
SPOTLIGHT ARTWORK Do Ho Suh, Floor, 1997–2000, PVC figures, gl.docxsusanschei
SPOTLIGHT ARTWORK Do Ho Suh, Floor, 1997–2000, PVC figures, glass plates, phenolic sheets, polyurethane resin; modules 100 x 100 x 8 cm
Installation view at Lehmann Maupin Gallery, New York
Why We Love
to Hate HR
...and What HR
Can Do About It
by Peter Cappelli
SPOTLIGHT ON RETHINKING HUMAN RESOURCES
Peter Cappelli is a
professor of management
at the Wharton School and
the author of several books,
including Will College
Pay Off? A Guide to the
Most Important Financial
Decision You’ll Ever Make
(PublicAffairs, 2015).
HBR.ORG
July–August 2015 Harvard Business Review 55
These feelings aren’t new. They’ve erupted now
and in the past because we don’t like being told how
to behave—and no other group in organizational life,
not even finance, bosses us around as systematically
as HR does. We get defensive when we’re instructed
to change how we interact with people, especially
those who report to us, because that goes right to the
core of who we are. What’s more, HR makes us per-
form tasks we dislike, such as documenting problems
with employees. And it prevents us from doing what
we want, such as hiring someone we “just know” is
a good fit. Its directives affect every person in the
organization, right up to the top, every single day.
The complaints also have a cyclical quality—
they’re driven largely by the business context. Usu-
ally when companies are struggling with labor issues,
HR is seen as a valued leadership partner. When
things are going more smoothly all around, manag-
ers tend to think, “What’s HR doing for us, anyway?”
This doesn’t mean that HR is above reproach.
Quite the contrary: It has plenty of room to improve,
and this is a moment of enormous opportunity. Little
has been done in the past few decades to examine the
value of widely used practices that are central to how
companies operate. By separating the effective from
the worthless, HR leaders can secure huge payoffs for
their organizations. But it’s important to understand
HR’s tumultuous history with business leaders and
the economy before turning our attention to what the
function should be doing now and in the future.
The “Personnel” Pendulum
How top executives feel about HR pretty reliably re-
flects what’s going on in the U.S. economy. When the
economy is down and the labor market is slack, they
see HR as a nuisance. But sentiments change when
labor tightens up and HR practices become essential
to companies’ immediate success.
Think back to the Great Depression. People would
put up with nearly anything to stay employed. Line
managers complained that personnel departments
were getting in the way of better performance, which
they thought could be achieved with the “drive” sys-
tem: threatening workers and sometimes even hit-
ting them if they failed to measure up.
Similarly, business leaders didn’t put a lot of
stock in HR during the 2001 and 2008 recessions, be-
cause employees—keenly aware of how replaceable
th.
Sponsorship Works 2018 8PROJECT DETAILSSponsorship tit.docxsusanschei
Sponsorship Works 2018 8
PROJECT DETAILS
Sponsorship title:
Audi Cup
Duration of sponsorship:
2009-present
Case study entered by:
Audi AG
Sponsor’s industry sector:
Automotive
Rights-holder:
Audi AG (Ownership Platform)
Agency:
brands and emotions GmbH
– Lead Agency, Audi Cup
Other organisations involved in the
planning, activation or evaluation:
FC Bayern Munich;
Several service providers (including event
agency, TV commercialisation,
TV production, etc.).
Campaign summary
Launched in 2009, the year of Audi’s 100th anniversary,
the Audi Cup is a pre-seasonal worldwide football
tournament. Leading teams including FC Barcelona,
Real Madrid and Manchester United meet in Munich
for the biennial Audi Cup during the summer break in
football.
The event is an owned and mainly refinanced
platform by Audi with a strong international media
presence, achieving around 2.5 billion consumer
contacts across television and online media at each
tournament in around 200 countries. With cutting-edge
technologies as an integral part of its staging and
coverage, the event provides a global opportunity to
highlight Audi’s “Vorsprung durch Technik” values.
Planning
Business needs
The Audi Cup provides an ideal platform to present
a strong, resonating connection between top-level
international football and the brand’s “Vorsprung
durch Technik” positioning. Audi has been involved in
international football for over 14 years and the launch
of the Audi Cup in 2009 established a new benchmark
in proprietary sports marketing, creating a whole new
way for Audi to implement its own rights in a highly
controlled and targeted manner.
Taking a “high-tech” approach to the world of
football broadcasting and marketing, the Audi Cup
meets the clear business need for Audi to demonstrate
Audi and the Audi Cup
A u d i a n d t h e A u d i C u p
Sponsorship Works 2018 9
A u d i a n d t h e A u d i C u p
and underpin its core brand proposition as a highly
innovative, technologically advanced automotive
company.
The development and implementation of tools
including the first ever implementation of digital overlay
of led boards in live broadcasting and the first ever live
holographic press conference in sport, a dedicated
chatbot and Alexa Skill and the Audi Player Index, not
only underline Audi’s status as a “high-tech” brand but
genuinely enhance enjoyment of the tournament for
fans, building a truly relevant connection.
Sponsorship selection
Audi’s long association with football, with its focus on
high-profile, global clubs, saw the brand develop from
a classic sponsor to an owner and organiser of various
leading platforms in its own right – the Audi Cup, Audi
Summer Tour and Audi Football Summit. With these
properties and its year-round association with the
game, Audi set itself the goal of elevating its successful
sponsorships into full ownership; Audi shifted from a
host or a marque associated with the.
SPM 4723 Annotated Bibliography You second major proje.docxsusanschei
SPM 4723
Annotated Bibliography
You second major project for the course will be an annotated bibliography. Instead of writing a
paper, an annotated bibliography requires you to research a particular legal topic or question, of
your choosing, in sports and find academic and law review articles that address that topic. You
will develop a question about a legal topic in sports and find seven law review articles to
summarize. Each article summary should be 300-350 words in length and should both explain
the contents of the article and its relevance to your question or topic. The summaries should be
written in your own words. You are required to select law review articles using LexisNexis. The
format for the annotated bibliography is explained below.
Please put your topic as the title for your paper. Next, each annotation should begin with the
APA citation for the article in bold print (do not include web links), followed by a summary of
the article (300-350 words) explaining how it addresses your question. The complete annotated
bibliography should be double-spaced, 12pt Times New Roman font with one-inch margins. You
will be submitting it through Turnitin via Canvas, do not include your name, course number,
date or UFID on your annotated bibliography (similar to the case briefs). You should start each
annotation on a separate page, and please remember to begin each annotation with the APA
citation for the article as instructed above. This assignment is due on Wednesday, April 22nd.
1.Which of the following is not a key component of the conceptual framework of accounting?
Select one:
a. internal users
b. the objective of financial reporting
c. cost constraint on useful financial reporting
d. elements of the financial statements
2.The balance sheet and income statement for Joe's Fish Hut are presented below:
Joe's Fish Hut
Balance Sheet
As at December 31
2016
2015
ASSETS
Current Assets
Cash
$180,623
$60,300
Accounts receivable
$18,900
$14,200
Inventory
$23,600
$25,300
Total Current Assets
$223,123
$99,800
Property, plant & equipment
$129,000
$184,000
Less: Accumulated depreciation
$-26,900
$-21,600
TOTAL ASSETS
$325,223
$262,200
LIABILITIES AND EQUITY
Liabilities
Current Liabilities
Accounts payable
$28,000
$41,800
Current portion of bank loan
$9,500
$9,500
Total Current Liabilities
$37,500
$51,300
Non-current portion of bank loan
$71,000
$42,000
TOTAL LIABILITIES
$108,500
$93,300
Shareholders' Equity
Common shares
$80,000
$54,400
Retained earnings
$136,723
$114,500
TOTAL SHAREHOLDERS' EQUITY
$216,723
$168,900
TOTAL LIABILITIES AND EQUITY
$325,223
$262,200
Joe's Fish Hut
Income Statement
For the Year Ended December 31, 2016
Sales
$137,000
COGS
$83,200
Gross Profit
$53,800
Operating Expenses
Insurance Expense
$1,600
Rent Expense
$5,380
Salaries Expense
$5,150
Telephone Expense
$840
Interest Expense
$1,340
Depreciation Expense
$5,300
Total Operating Expenses
$19,610
Operating Profit Before .
Speech Environment and Recording Requirements• You must have a.docxsusanschei
Speech Environment and Recording Requirements
• You must have an audience of at least 5 adults 18 years or older for all speeches. The audience must be live and in person, that is, physically present. Virtual attendance is not permitted. Your video recording must show the 5 individuals sitting as ENGAGED audience members. The audience should be visible before, during, and after the speech and you should be facing your audience. The camera should be placed behind your audience.
• You are required to record and post all 3 speeches in order to earn a passing grade in this course.
• The video must be of a high enough quality that the instructor is able to see your full facial expressions and gestures. Your instructor will need to be able to hear your voice very clearly. You risk a failing grade if your instructor is not able to discern facial expressions or subtle changes of vocal intonation on the recording.
• Be sure to record your presentation from head to toe. Your instructor needs to be able to see your posture and other elements.
• Be certain to record your video in landscape (wide), not portrait (tall).
• You may not stop the recording and re-record a section of your speech. What you
submit must be a complete presentation from start to finish with NO EDITING. You could record your speech a few times and then pick the best presentation to send. Just make sure you only submit one copy of your best speech.
• You will upload your speech following the YouTube directions and proper privacy guidelines. Speech capture directions and instructions are in Module 1 of the Blackboard online classroom.
• Be certain to provide a video link to your speech that is available for your instructor and college administrators to view without requiring passwords or special permissions. Submitting a link that does not immediately provide this access results in a failing grade for your speech and could result in a failing grade for the course. You cannot use Google Hangouts or other mediated communication in place of a live audience. Your live audience must be physically present at the location you deliver your speech.
• Any attempt to circumvent live speech audience requirements perceived by your instructor as deceptive, dishonest or otherwise disingenuous results in a zero for your speech with no opportunity to make it up and may result in a failing grade in the course and referral to the appropriate FSCJ administrative official for academic dishonesty.
• The video link (URL) you provide for your speech must remain posted, active and viewable until 14 calendar days following the official scheduled end of the semester, according to the official FSCJ academic calendar. Removing your speech from the URL or link you provide automatically reverts any score you have to a zero and will result in a failing grade for the course.
• Attempts to work around presenting in front of a live audience are considered academic dishonesty.
• Posting your speech on a screen or readin.
Sped4 Interview 2.10.17 Audio.m4aJodee [000008] And we are .docxsusanschei
Sped4 Interview 2.10.17 Audio.m4a
Jodee: [00:00:08] And we are looking at the collaborative process between secondary special ed teachers and transitioning and transition specialists when transitioning students with autism spectrum disorder or other disabilities from secondary to higher. OK so the first question is is describe the condition process as you understand it from the guidelines of the secondary transition plan.
Sped4: [00:00:52] OK. So first thing is a series of assessments that are appropriate for assessing it can include you know obviously interviewing the teacher not not the teacher the student and then sometimes parents are involved in that process. Then there's other batteries of tests. Things like the couter doing AZCIS things other interests inventories and things of that nature to get that. Looking at transcripts students grades grade reports in those things and taking those all that data and that assessment information and looking at that.That's my understanding and interpretation and kind of what I do.
Jodee: [00:01:46] So you know it's the responsibility of the secondary teacher special ed teacher as the case manager to interview the students. And you know one of the big pieces that we look at is the age appropriate goals. You know if you've got a student who is who is autistic academically They're very bright. They can do the work but they have absolutely zero social skills. And they want you maybe studied to be. They want to go into broadcast journalism or something along those lines. So it's like having you determined you know is it like a collaborative effort. You determine and work with the other person you know because sometimes you have to be that person and say yes might not be the best fit for you. How does that kind of playing into things.
Sped4: [00:02:51] I don't know like I don't mind doing that or being the one.
Sped4: [00:02:58] I haven't run into that exact situation but I have other situations where students wanted to go straight to university from high school and just had these visions of grandeur. But their GPA would not allow for that or they had other deficiencies and things of that nature. And so it's just it's sometimes it's like literally printing out the requirement and showing them just saying you know these aren't going to work. It's not a possibility. However it doesn't mean that you can't go on to higher education. And just providing them alternative routes like one if there is enough time if there for example is there a sophomore or a junior. You know we look at like Well is there enough time to get rid of these deficiencies. Can you take some of these courses. Can you do that to get your GPA up to get rid of the deficiencies et cetera. Is that feasible. Is that feasible with money or mom is mom and dad going to pay for that you know. And is there enough time or looking. OK well if that's not an option then community college is not necessarily a bad thing to do it right. When did yo.
Sped Focus Group.m4aJodee [000001] This is a focus group wi.docxsusanschei
Sped Focus Group.m4a
Jodee: [00:00:01] This is a focus group with the secondary special education teachers. So anybody feel free to chime in and we just talked about the secondary transition plan and theoretical principles of Situation and support. So the first question is How does political correctness influence transition process. So think about some of the terminology that's changed. For example we don't refer to kids with cognitive impairment as being mentally retarded. So how does that PC influence the transition process. And anybody can feel free to speak up if they would like.
TS5: [00:00:49] Well I guess I'll start because I'm probably the least politically correct person around. I think you make an example of the fact of you know you know with. What you can and cannot say Well not everybody is up to date on the current lingo and everybody apparently might may be in denial about where their child is at cognitively when using certain terms they may expect more from their or their child than they're actually capable because we're not using terms of people understand or that people use. Obviously I'm not talking about in a hurtful way but you know I mean I have a student now that he's I guess they went out of their way to label him. You know he has a label of autism. But I keep telling these people on my autism is not his problem his cognitive is his problem as long as that IEP keeps talking about autism then that seems to be the direction of where they want to go with the services. And and I keep saying that autism is not the problem. So that's just my 2 cents on.
Jodee: [00:02:12] How has that worked so far just to kind of pair off your response on that TS5 how has it like you're able to see that it's not the Autism that's a problem. How do you stear that to the correct path and have deal with this and what the kid is capable of doing regarding transition.
Sped5: [00:02:34] Well I was fortunate in this area where I think it was an issue of the mom was in denial that it wasn't all the other teachers were like no. This is what this is what he needs. You know because of the IEP I'm trying to get him. You know support all the time and it's just a matter of when they look at the IEP and says why is it that it will be this and this and I'm like I didn't write the IEPP I didn't put down autism. I'll just tell you what I see now what I have and that's what it is. And so it wasn't until at an an IEP meeting that the other teachers who see them every day too are like no this is where he's at. He needs the support he needs this because of x y z. So you know that's just for example.
Jodee: [00:03:25] Okay TS7 I'm going to kind of put you on the spot on for a minute when we talked a couple of days ago about that one student what were some of the things that you might have encountered in working with the parents on regarding transitioning him. And you know just to give a bit with a bit of background history it was a young man diagnosed with.
Specialized Terms 20.0 Definitions and examples of specialized.docxsusanschei
Specialized Terms
20.0
Definitions and examples of specialized terms for adaptive behavior assessments including content and statistical terms are proficient.
Limitations of Standardized Assessments
20.0
Substantial explanation of at least two limitations of standardized assessments is provided.
Consultative Role of Special Education Teacher
20.0
The description of consultative role of the special education teacher in helping parents/ guardians understand the process of assessments and terminology is expertly addressed.
Aesthetic Quality
5.0
Design is pleasing. Skillful handling of color, text and visuals creates a distinctive and effective presentation. Overall, effective and functional audio, text, or visuals are evident.
Mechanics of Writing (includes spelling, punctuation, grammar, and language use)
5.0
Submission is virtually free of mechanical errors.
Organization
5.0
The content is well-organized and logical. There is a sequential progression of ideas that relate to each other. The content is presented as a cohesive unit and provides the audience with a clear sense of the main idea.
Documentation of Sources (citations, footnotes, references, bibliography, etc., as appropriate to assignment and style)
5.0
Sources are documented completely and correctly, as appropriate to assignment and style, and format is free of error.
Total Percentage
100
.
Special notes Media and the media are plural and take plural verb.docxsusanschei
Special notes: Media and the media are plural and take plural verbs. The use of personal pronouns "we" and "you" are unacceptable in academic writing except when otherwise indicated. The use of the first person "I" is not called for in this assignment.
Write a 700- to 1,050-word paper in which you answer the following questions:
· What were the major developments in the evolution of mass media during the last 120 years or so? Discuss at least five forms of major mass media in order of development. Choose from movies, recorded music, radio, television, video games, internet streaming, and social media. Newspapers may be included but only those developments in the last 120 years or so. We are not requesting the history of mass media, mass media developments before 1900, and identification of communications devices that are person to person and not mass media such as the telegraph and telephone.
· What innovations did each provide to consumers (what was new about them)? How did each medium change the lives and behavior of people after its introduction?
· What is meant by the term media convergence, and how has it affected everyday life?
· Conclude with a reflection on why media literacy is important for responsible media consumption today.
Format your essay according to appropriate course-level APA guidelines. Spelling and grammar check your work.
Note: your first paper will be annotated with regard to formatting, spelling, grammar, and usage, for which you will not be penalized, but you are responsible for applying these notes to subsequent assignments.
.
SPECIAL ISSUE ON POLITICAL VIOLENCEResearch on Social Move.docxsusanschei
SPECIAL ISSUE ON POLITICAL VIOLENCE
Research on Social Movements and Political Violence
Donatella della Porta
Published online: 15 July 2008
# Springer Science + Business Media, LLC 2008
Abstract Attention to extreme forms of political violence in the social sciences has been
episodic, and studies of different forms of political violence have followed different
approaches, with “breakdown” theories mostly used for the analysis of right-wing radicalism,
social movement theories sometimes adapted to research on left-wing radical groups, and
area study specialists focusing on ethnic and religious forms. Some of the studies on extreme
forms of political violence that have emerged within the social movement tradition have
nevertheless been able to trace processes of conflict escalation through the detailed exam-
ination of historical cases. This article assesses some of the knowledge acquired in previous
research approaching issues of political violence from the social movement perspective, as
well as the challenges coming from new waves of debate on terrorist and counterterrorist
action and discourses. In doing this, the article reviews contributions coming from research
looking at violence as escalation of action repertoires within protest cycles; political
opportunity and the state in escalation processes; resource mobilization and violent
organizations; narratives of violence; and militant constructions of external reality.
Keywords Political violence . Social movements
Attention to extreme forms of political violence in the social sciences has been episodic, with
some peaks in periods of high visibility of terrorist attacks, but little accumulation of results.
There are several reasons for this. First, some of the research has been considered to be more
oriented towards developing antiterrorist policies than to a social science understanding of the
phenomenon. In fact, “many who have written about terrorism have been directly or indirectly
involved in the business of counterterrorism, and their vision has been narrowed and distorted
by the search for effective responses to terrorism…. [S]ocial movement scholars, with very few
exceptions, have said little about terrorism” (Goodwin 2004, p. 259). Second, studies of
different forms of political violence have followed different approaches, with “breakdown”
theories mostly used for the analysis of right-wing radicalism, social movement theories
sometimes adapted to research on left-wing radical groups, and area study specialists focusing
on ethnic and religious forms. Third, and most fundamentally, there has been a tendency to reify
Qual Sociol (2008) 31:221–230
DOI 10.1007/s11133-008-9109-x
D. della Porta (*)
Department of Political and Social Sciences, European University Institute,
Badia Fiesolana, Via dei Roccettini 9, 50016 San Domenico di Fiesole Firenze, Italy
e-mail: [email protected]
definitions of terrorism on the basis of political actors’ decisions to use violence (Tilly 200.
SPECIAL ISSUE CRITICAL REALISM IN IS RESEARCHCRITICAL RE.docxsusanschei
This document provides an introduction to critical realism as a philosophy and framework for information systems research. It discusses the key concepts of critical realism such as the ontological view that an objective reality exists independently of our knowledge, and the stratified view of reality consisting of the real, actual, and empirical domains. Critical realism supports methodological pluralism using a variety of quantitative and qualitative methods to study different types of objects. The document also discusses how critical realism has been applied in social science research, focusing on the work of Margaret Archer and Tony Lawson in developing critical realist approaches within their fields.
How to Setup Warehouse & Location in Odoo 17 InventoryCeline George
In this slide, we'll explore how to set up warehouses and locations in Odoo 17 Inventory. This will help us manage our stock effectively, track inventory levels, and streamline warehouse operations.
A workshop hosted by the South African Journal of Science aimed at postgraduate students and early career researchers with little or no experience in writing and publishing journal articles.
Walmart Business+ and Spark Good for Nonprofits.pdfTechSoup
"Learn about all the ways Walmart supports nonprofit organizations.
You will hear from Liz Willett, the Head of Nonprofits, and hear about what Walmart is doing to help nonprofits, including Walmart Business and Spark Good. Walmart Business+ is a new offer for nonprofits that offers discounts and also streamlines nonprofits order and expense tracking, saving time and money.
The webinar may also give some examples on how nonprofits can best leverage Walmart Business+.
The event will cover the following::
Walmart Business + (https://business.walmart.com/plus) is a new shopping experience for nonprofits, schools, and local business customers that connects an exclusive online shopping experience to stores. Benefits include free delivery and shipping, a 'Spend Analytics” feature, special discounts, deals and tax-exempt shopping.
Special TechSoup offer for a free 180 days membership, and up to $150 in discounts on eligible orders.
Spark Good (walmart.com/sparkgood) is a charitable platform that enables nonprofits to receive donations directly from customers and associates.
Answers about how you can do more with Walmart!"
Main Java[All of the Base Concepts}.docxadhitya5119
This is part 1 of my Java Learning Journey. This Contains Custom methods, classes, constructors, packages, multithreading , try- catch block, finally block and more.
Strategies for Effective Upskilling is a presentation by Chinwendu Peace in a Your Skill Boost Masterclass organisation by the Excellence Foundation for South Sudan on 08th and 09th June 2024 from 1 PM to 3 PM on each day.
A review of the growth of the Israel Genealogy Research Association Database Collection for the last 12 months. Our collection is now passed the 3 million mark and still growing. See which archives have contributed the most. See the different types of records we have, and which years have had records added. You can also see what we have for the future.
বাংলাদেশের অর্থনৈতিক সমীক্ষা ২০২৪ [Bangladesh Economic Review 2024 Bangla.pdf] কম্পিউটার , ট্যাব ও স্মার্ট ফোন ভার্সন সহ সম্পূর্ণ বাংলা ই-বুক বা pdf বই " সুচিপত্র ...বুকমার্ক মেনু 🔖 ও হাইপার লিংক মেনু 📝👆 যুক্ত ..
আমাদের সবার জন্য খুব খুব গুরুত্বপূর্ণ একটি বই ..বিসিএস, ব্যাংক, ইউনিভার্সিটি ভর্তি ও যে কোন প্রতিযোগিতা মূলক পরীক্ষার জন্য এর খুব ইম্পরট্যান্ট একটি বিষয় ...তাছাড়া বাংলাদেশের সাম্প্রতিক যে কোন ডাটা বা তথ্য এই বইতে পাবেন ...
তাই একজন নাগরিক হিসাবে এই তথ্য গুলো আপনার জানা প্রয়োজন ...।
বিসিএস ও ব্যাংক এর লিখিত পরীক্ষা ...+এছাড়া মাধ্যমিক ও উচ্চমাধ্যমিকের স্টুডেন্টদের জন্য অনেক কাজে আসবে ...
How to Build a Module in Odoo 17 Using the Scaffold MethodCeline George
Odoo provides an option for creating a module by using a single line command. By using this command the user can make a whole structure of a module. It is very easy for a beginner to make a module. There is no need to make each file manually. This slide will show how to create a module using the scaffold method.
How to Manage Your Lost Opportunities in Odoo 17 CRMCeline George
Odoo 17 CRM allows us to track why we lose sales opportunities with "Lost Reasons." This helps analyze our sales process and identify areas for improvement. Here's how to configure lost reasons in Odoo 17 CRM
6. re
d
it
The explosion that led to the subsequent
sinking of the oil and gas drilling platform on
April 20, 2010, sent ripples not only across the
Gulf of Mexico but also had a huge infl uence on
BP and its two subcontractors, Transocean and
Halliburton. The Deepwater Horizon spill was
the largest accidental offshore spill in history,
at 206 million gallons. In comparison, the 1989
Exxon Valdez tanker wreck spilled 11.3 million
gallons of oil. However, this was not BP’s only
large well-publicized disaster. In 2006 there was an
environmental spill in Alaska, and in
2005 there was the largest refi nery explosion in Texas City,
Texas, which killed 15 people.
These events, especially the Deepwater Horizon disaster, have
put BP in the crosshairs not
only of regulators and government offi cials but also
environmentalists. Furthermore, these
events have enabled doubts about its legitimacy with critical
stakeholders on Wall Street,
and also infl uenced other
industry participants
(especially in the south-
eastern and southwestern
states associated with
offshore drilling in the
Gulf of Mexico) and its
customers. One immedi-
ate outcome of the disas-
ter was the replacement
7. of Tony Hayward, CEO at
the time of the disaster,
with Robert Dudley, on
July 10, 2010. Addition-
ally, BP announced a $32
billion charge realized on
its 2010 balance sheet
relative to past and cur-
rent expenses associated
with the disaster.
The strategic actions (see Figure 1.1) that BP will take relative
to this disaster and to
position for future success will be infl uenced by continuing
pressures from its external
environment. One of the main challenges for the fi rm’s
strategic leader (Robert Dudley) is
to understand what the external environment’s effects are on the
fi rm and to predict how
its future strategic actions might lead to success.
In the future, BP and all the other oil and gas fi rms focused on
extracting such fuels
should expect regulatory change in the political/legal segment
of the general environment
(the general environment and all of its segments are discussed
in this chapter). In August
2010, President Obama appointed a federal commission to
investigate the Deepwater Ho-
rizon oil spill. Their report, issued in January 2011, concluded
that government oversight of
the industry needed to be fundamentally reformed and that oil
company practices needed
to improve dramatically. One co-chairman of that commission,
William Reilly, former head of
the Environmental Protection Agency, suggested that even with
8. all techniques learned after
the Exxon Valdez disaster, and increased technology, the oil
capture was rather pathetic;
“they collected 5 or 6% of what was spilled.” Because of this
oversight commission, along
with congressional hearings on the report, it is virtually assured
that more regulatory and
safety inspections of offshore drilling platforms and operations
will be undertaken, both
from a company standpoint and the government agency
responsible for such inspections,
the Bureau of Ocean Energy Management, Regulation and
Enforcement (BOEMRE). Cer-
tainly one of the effects is that regulation of drilling permits has
become more intense, and
in fact, very few have been approved since the Deepwater
Horizon disaster.
The economic segment of the general environment will continue
to produce demand
for energy, especially with the rise of emerging markets such as
China and India, thus
exploration for hydrocarbon products will continue. Although
demand for energy will
BRITISH PETROLEUM
(BP) AND ITS
ENVIRONMENT: HOW
THE DEEPWATER
HORIZON OFFSHORE
DRILLING PLATFORM
DISASTER IS SHAPING
ITS STRATEGY
12. ts
As described in the Opening Case and suggested by research,
the external environment
affects a firm’s strategic actions.1 For example, British
Petroleum (BP) seeks to expand its
oil reserves after the Deepwater Horizon oil and gas drilling
platform disaster in the Gulf
of Mexico by forming joint ventures in Russia with Rosneft
Corporation, and in India
with Reliance Industries.2 In addition, it is clear that BP’s
strategic actions are affected
by conditions in other segments of its general environment,
such as the political/legal,
social/cultural, and physical environment segments. As we
explain in this chapter, a
firm’s external environment creates both opportunities (e.g., the
opportunity for BP to
enter other global markets) and threats (e.g., the possibility that
additional regulations in
its markets will reduce opportunities to extract oil and gas).
Collectively, opportunities
and threats affect a firm’s strategic actions.3
persist, the pressure to use alternative sources of energy will be
driven by the sociocul-
tural segment of the environment because of the carbon
emissions produced by such
hydrocarbons. However, the demand for energy and the
slowdown in the economy seems
to have swamped the possible passage of any CO
2
emission legislation, which is needed for
13. our long-term future and health.
Technology increases have also affected many companies in this
industry. Gas drilling
and fracturing have dramatically increased gas reserves and
may provide a substitute for
other CO
2
emission-producing products such as coal. Coal is said to
produce about 25 per-
cent of the CO
2
emissions in the United States.
The dramatic earthquake in Sendai, Japan at 9.0 on the Richter
scale, and the subsequent
tsunami has also created questions relative to a critical
substitute energy source, nuclear power.
Infl uence from the physical environment produced the
problems seen in Japan. This infl uence
created a disaster despite the fact that the Japanese have been
very careful in regard to con-
structing “safe” plants. The physical environment has an infl
uence in the Gulf of Mexico, where
drillers have suggested that natural pressure in the Gulf has
realized more accidents compared
to offshore reserves in the North Sea and Brazil, where deep
water reserve pressures are lower.
BP has tried to rectify problems in the Gulf of Mexico by
forming additional joint
ventures in the global arena. A recent venture with Rosneft
Corporation, which is
similar to an existing Russian venture with other partners, has
14. recently been proposed.
If the deal goes through, BP would help Rosneft explore
opportunities in the arctic
region. “Rosneft insisted on a share swap, giving the Kremlin-
controlled company a 5
percent stake in BP in exchange for 9.4 percent of Rosneft.”
Similarly, BP has formed
a $7.2 billion investment with an Indian partner, Reliance
Industries, giving it a 30
percent stake in oil and gas fi elds off the east coast and
possibly as large as those
found in the North Sea. These deals signal the importance of the
global segment of the
external environment with which BP and other integrated oil fi
rms have to deal with
when contending with scarce reserves. The Russian reserves are
10 years away from
producing. Not only do large integrated energy fi rms such as
BP have to source energy
globally, they also need to transport, refi ne, and distribute it
through global partner-
ships, both internal and external, to the company.
As the BP example shows, assessing the infl uence of various
segments of the external
environment is critical in assuring future success for any fi rm.
This is especially true for
energy fi rms, which are part of a global integrated process of
extracting energy, refi n-
ing various products, and distributing them around the world.
The rise of China and India
coupled with the rise of Brazil as an energy power and Russia’s
historic energy reserves
portends to their signifi cant infl uence in world markets.
Understanding how these complex
processes work and how to deal with these segments of the
19. p
e
titio
n
, an
d
C
o
m
p
e
tito
r A
n
alysis
Regardless of the industry in which they compete, the external
environment influ-
ences firms as they seek strategic competitiveness and above-
average returns. This chap-
ter focuses on how firms analyze their external environment.
The understanding of
conditions in its external environment that the firm gains by
analyzing that environment
is matched with knowledge about its internal organization
(discussed in the next chapter)
as the foundation for forming the firm’s vision, developing its
mission, and identifying
20. and implementing strategic actions (see Figure 1.1).
As noted in Chapter 1, the environmental conditions in the
current global economy
differ from historical conditions. For example, technological
changes and the continuing
growth of information gathering and processing capabilities
increase the need for firms
to develop effective competitive actions on a timely basis.4 (In
slightly different words,
firms have little time to correct errors when implementing their
competitive actions.)
The rapid sociological changes occurring in many countries
affect labor practices and the
nature of products demanded by increasingly diverse consumers.
Governmental policies
and laws also affect where and how firms choose to compete.5
In addition, changes to
nations’ financial regulatory systems that were enacted in 2010
and beyond are expected
to increase the complexity of organizations’ financial
transactions.6
Viewed in their totality, the conditions that affect firms today
indicate that for most
organizations, their external environment is filled with
uncertainty. To successfully deal
with this uncertainty and to achieve strategic competitiveness
and thrive, firms must be
aware of and fully understand the different segments of the
external environment.7
Firms understand the external environment by acquiring
information about competi-
tors, customers, and other stakeholders to build their own base
of knowledge and capa-
21. bilities.8 On the basis of the new information, firms take
actions, such as building new
capabilities and core competencies, in hopes of buffering
themselves from any negative
environmental effects and to pursue opportunities as the basis
for better serving their stake-
holders’ needs.9 A firm’s strategic actions are influenced by the
conditions in the three parts
(the general, industry, and competitor) of its external
environment (see Figure 2.1).
Figure 2.1 The External Environment
General
Environment
Economic
Technological
Sociocultural
Physical
Political/Legal
Demographic
Industry
Environment
Threat of New Entrants
Power of Suppliers
Power of Buyers
Product Substitutes
25. t
In
p
u
ts
The General, Industry, and
Competitor Environments
The general environment is composed of dimensions in the
broader society that influ-
ence an industry and the firms within it.10 We group these
dimensions into seven envi-
ronmental segments: demographic, economic, political/legal,
sociocultural, technological,
global, and physical. Examples of elements analyzed in each of
these segments are shown
in Table 2.1.
Firms cannot directly control the general environment’s
segments. The recent bank-
ruptcy filings by General Motors and Chrysler Corporation
highlight this fact. These
firms could not directly control various parts of their external
environment, including
the economic and political/legal segments; however, these
segments are influencing the
actions the firms are taking, including Chrysler’s alliance with
Fiat.11 Because firms can-
not directly control the segments of their external environment,
successful ones learn
how to gather the information needed to understand all
segments and their implications
for selecting and implementing the firm’s strategies.
26. The industry environment is the set of factors that directly
influences a firm and its
competitive actions and responses:12 the threat of new entrants,
the power of suppliers,
the power of buyers, the threat of product substitutes, and the
intensity of rivalry among
competitors. In total, the interactions among these five factors
determine an industry’s
profit potential; in turn, the industry’s profit potential
influences the choices each firm
makes about its strategic actions. The challenge for a firm is to
locate a position within
an industry where it can favorably influence the five factors or
where it can successfully
defend against their influence. The greater a firm’s capacity to
favorably influence its
industry environment, the greater the likelihood that the firm
will earn above-average
returns.
I
uuu
ppp
nnn
sststt
TThhee GGeenneerraall,, IInndduussttrryy,, aanndd
Demographic segment • Population size
• Age structure
• Geographic distribution
• Ethnic mix
27. • Income distribution
Economic segment • Infl ation rates
• Interest rates
• Trade defi cits or surpluses
• Budget defi cits or surpluses
• Personal savings rate
• Business savings rates
• Gross domestic product
Political/Legal segment • Antitrust laws
• Taxation laws
• Deregulation philosophies
• Labor training laws
• Educational philosophies and policies
Sociocultural segment • Women in the workforce
• Workforce
• Diversity
• Attitudes about the quality of work life
• Shifts in work and career preferences
• Shifts in preferences regarding product and
service characteristics
Technological segment • Product innovations
• Applications of knowledge
• Focus of private and government-supported
R&D expenditures
• New communication technologies
28. Global segment • Important political events
• Critical global markets
• Newly industrialized countries
• Different cultural and institutional attributes
Physical environment
segment
• Energy consumption
• Practices used to develop energy sources
• Renewable energy efforts
• Minimizing a fi rm’s environmental footprint
• Availability of water as a resource
• Producing environmentally friendly products
• Reacting to natural or man-made disasters
Table 2.1 The General Environment: Segments and Elements
The general
environment is
composed of
dimensions in the
broader society that
infl uence an industry
and the fi rms within it.
The industry
environment is the set
of factors that directly
infl uences a fi rm and
its competitive actions
and competitive
responses: the threat
of new entrants, the
33. m
p
e
tito
r A
n
alysis
How companies gather and interpret information about their
competitors is called
competitor analysis. Understanding the firm’s competitor
environment complements
the insights provided by studying the general and industry
environments.13 This means,
for example, that BP wants to learn as much as it can about its
major competitors—such
as Exxon-Mobil and Royal Dutch Shell plc—while also learning
about its general and
industry environments.
Analysis of the general environment is focused on
environmental trends while an
analysis of the industry environment is focused on the factors
and conditions influenc-
ing an industry’s profitability potential and an analysis of
competitors is focused on
predicting competitors’ actions, responses, and intentions. In
combination, the results of
these three analyses influence the firm’s vision, mission, and
strategic actions. Although
we discuss each analysis separately, performance improves
when the firm integrates the
34. insights provided by analyses of the general environment, the
industry environment, and
the competitor environment.
External Environmental Analysis
Most firms face external environments that are highly turbulent,
complex, and global—
conditions that make interpreting those environments
difficult.14 To cope with often
ambiguous and incomplete environmental data and to increase
understanding of the
general environment, firms engage in external environmental
analysis. This analysis has
four parts: scanning, monitoring, forecasting, and assessing (see
Table 2.2). Analyzing
the external environment is a difficult, yet significant,
activity.15
Identifying opportunities and threats is an important objective
of studying the
general environment. An opportunity is a condition in the
general environment
that, if exploited effectively, helps a company achieve strategic
competitiveness. For
example, recent market research results suggested to Procter &
Gamble (P&G) after
its acquisition of Gillette, a shaving products company, that an
increasing number
of men across the globe are interested in fragrances and skin
care products. To take
advantage of this opportunity, P&G is reorienting toward beauty
products to better
serve both men and women. The change constitutes an
organization change focused
on combining product categories rather than its typical
organization around a specific
35. branded product.16
A threat is a condition in the general environment that may
hinder a company’s
efforts to achieve strategic competitiveness.17 Microsoft is
currently experiencing a severe
external threat as smartphones are expected to surpass personal
computer (PC) sales in
the near future. Although Microsoft has a smartphone operating
system, Apple, Google,
and Research in Motion (BlackBerry phones) have operating
platforms that are much
more popular than those using Microsoft’s platform. Although
PC growth will continue
to expand, it is not growing at the rate that smartphones are, and
possible substitution
may happen between PCs, smartphones, and additional devices,
such as Apple’s iPad and
Scanning • Identifying early signals of environmental changes
and trends
Monitoring • Detecting meaning through ongoing observations
of environmental
changes and trends
Forecasting • Developing projections of anticipated outcomes
based on monitored
changes and trends
Assessing • Determining the timing and importance of
environmental changes and
trends for fi rms’ strategies and their management
Table 2.2 Components of the External Environmental Analysis
39. at
e
g
ic
M
an
ag
e
m
e
n
t
In
p
u
ts similar devices. The main software platform is needed to
assure other software producers
will develop applications for the platform. Apple has large
numbers of applications being
developed, and Google’s Android system software applications
are rapidly increasing
as well. As such, Microsoft is in a severe catch-up position
relative to its competition. It
recently formed a joint venture with Nokia Corporation to
establish a firmer platform for
its existing software using Nokia’s large potential smartphone
base. However, this threat
remains until this opportunity is realized.18
40. Firms use several sources to analyze the general environment,
including a wide variety
of printed materials (such as trade publications, newspapers,
business publications, and
the results of academic research and public polls), trade shows
and suppliers, customers,
and employees of public-sector organizations. People in
boundary-spanning positions
can obtain a great deal of this type of information.
Salespersons, purchasing managers,
public relations directors, and customer service representatives,
each of whom interacts
with external constituents, are examples of boundary-spanning
positions.
Scanning
Scanning entails the study of all segments in the general
environment. Through scanning,
firms identify early signals of potential changes in the general
environment and detect
changes that are already under way.19 Scanning often reveals
ambiguous, incomplete,
or unconnected data and information. Thus, environmental
scanning is challenging
but critically important for firms, especially those competing in
highly volatile environ-
ments.20 In addition, scanning activities must be aligned with
the organizational context;
a scanning system designed for a volatile environment is
inappropriate for a firm in a
stable environment.21
Many firms use special software to help them identify events
that are taking place
in the environment and that are announced in public sources.
41. For example, news
event detection uses information-based systems to categorize
text and reduce the
trade-off between an important missed event and false alarm
rates.22 The Internet
provides significant opportunities for scanning. Amazon.com,
for example, records
significant information about individuals visiting its Web site,
particularly if a pur-
chase is made. Amazon then welcomes these customers by name
when they visit the
Web site again. The firm sends messages to customers about
specials and new prod-
ucts similar to those they purchased in previous visits. A
number of other companies
such as Netflix also collect demographic data about their
customers in an attempt to
identify their unique preferences (demographics is one of the
segments in the general
environment).
Philip Morris International continuously scans segments of its
external environ-
ment to detect current conditions and to anticipate changes that
might take place in
different segments. For example, PMI always studies various
nations’ tax policies on
cigarettes (these policies are part of the political/legal
segment). The reason for this
is that raising cigarette taxes might reduce sales while lowering
these taxes might
increase sales.
Monitoring
When monitoring, analysts observe environmental changes to
see if an important trend
46. p
e
titio
n
, an
d
C
o
m
p
e
tito
r A
n
alysis
Effective monitoring requires the firm to identify important
stakeholders and under-
stand its reputation among these stakeholders as the foundation
for serving their unique
needs.25 (Stakeholders’ unique needs are described in Chapter
1.) Scanning and monitoring
are particularly important when a firm competes in an industry
with high technological
uncertainty.26 Scanning and monitoring can provide the firm
with information; they also
serve as a means of importing knowledge about markets and
about how to successfully
commercialize new technologies the firm has developed.27
47. Forecasting
Scanning and monitoring are concerned with events and trends
in the general environ-
ment at a point in time. When forecasting, analysts develop
feasible projections of what
might happen, and how quickly, as a result of the changes and
trends detected through
scanning and monitoring.28 For example, analysts might
forecast the time that will be
required for a new technology to reach the marketplace, the
length of time before differ-
ent corporate training procedures are required to deal with
anticipated changes in the
composition of the workforce, or how much time will elapse
before changes in govern-
mental taxation policies affect consumers’ purchasing patterns.
Forecasting events and outcomes accurately is challenging.
Forecasting demand for
new technological products is difficult because technology
trends are continually driving
product life cycles shorter. This is particularly difficult for a
firm like Intel, whose prod-
ucts go into many customers’ technological products, which are
consistently updated.
Increasing the difficulty, each new wafer fabrication or silicone
chip technology produc-
tion plant that Intel invests in becomes significantly more
expensive for each generation
of chip products. Having tools that allow better forecasting of
electronic product demand
is increasingly important.29
During an economic downturn, forecasting becomes more
difficult and more impor-
48. tant. For example, Procter & Gamble (P&G), Unilever, and
Colgate-Palmolive, which
primarily sell branded products, have been pushed by retailers
to lower their prices,
while at the same time these retailers are selling lower-priced,
private-label goods. Thus,
these consumer product companies are forecasting the effects of
the two trends noted as
they seek to project demand. Fortunately, these consumer
product companies are seeing
demand increase for branded products as the economy
improves.30
Assessing
The objective of assessing is to determine the timing and
significance of the effects of envi-
ronmental changes and trends that have been identified.31
Through scanning, monitoring,
and forecasting, analysts are able to understand the general
environment. Going a step fur-
ther, the intent of assessment is to specify the implications of
that understanding. Without
assessment, the firm is left with data that may be interesting but
of unknown competitive
relevance. Even if formal assessment is inadequate, the
appropriate interpretation of that
information is important.
How accurate senior executives are concerning their
competitive environments may
be less important for strategy and corresponding organizational
changes than correctly
interpreting environmental trends. Thus, although gathering and
organizing information
is important, appropriately interpreting that intelligence to
determine if an identified trend
52. an
ag
e
m
e
n
t
In
p
u
ts the firm. Effective scanning, monitoring, forecast-
ing, and assessing are vital to the firm’s efforts to
recognize and evaluate opportunities and threats.
The Demographic Segment
The demographic segment is concerned with a
population’s size, age structure, geographic dis-
tribution, ethnic mix, and income distribution.33
Demographic segments are commonly analyzed
on a global basis because of their potential effects
across countries’ borders and because many firms
compete in global markets.
Population Size
The world’s population doubled (from 3 billion to
6 billion) between 1959 and 1999. Current projec-
tions suggest that population growth will continue
in the twenty-first century, but at a slower pace.
The U.S. Census Bureau projects that the world’s population
53. will be 9 billion by 2040.34
By 2050, India is expected to be the most populous nation in the
world (with over 1.8
billion people). China, the United States, Indonesia, and
Pakistan are predicted to be
the next four most populous nations in 2050. Firms seeking to
find growing markets in
which to sell their goods and services want to recognize the
market potential that may
exist for them in these five nations.
While observing the population of different nations and regions
of the world, firms
also want to study changes occurring within different
populations to assess their strategic
implications. For example, in 2011, 23 percent of Japan’s
citizens were 65 or older, while
the United States and China will not reach this level until
2036.35 Aging populations
are a significant problem for countries because of the need for
workers and the burden
of funding retirement programs. In Japan and other countries,
employees are urged to
work longer to overcome these problems. Interestingly, the
United States has a higher
birthrate and significant immigration, placing it in a better
position than Japan and other
European nations.
Age Structure
As noted earlier, in Japan and other countries, the world’s
population is rapidly aging.
In North America and Europe, millions of baby boomers are
approaching retirement.
However, even in developing countries with large numbers of
people under the age of
54. 35, birth rates have been declining sharply. In China, for
example, by 2040 there will be
more than 400 million people over the age of 60. The more than
90 million baby boom-
ers in North America may postpone retirement given the recent
financial crisis. In fact,
data now suggest that baby boomers (those born between 1946
and 1965) are struggling
to meet their retirement goals and are uncertain if they will
actually be able to retire as
originally expected. This is partly because of declines in the
value of their homes as well
as declines in their other retirement investments—a number of
baby boomers “are being
forced to postpone retirement, find cheaper housing, and cut
living expenses” due to
a decline in their retirement assets between 2007 and 2009.36
The possibility of future
declines is creating uncertainty for baby boomers about how to
invest and when they
might be able to retire.37 On the other hand, delayed
retirements by baby boomers with
value-creating skills may facilitate firms’ efforts to successfully
implement their strate-
gies. Moreover, delayed retirements may allow companies to
think of creative ways for
skilled, long-time employees to impart their accumulated
knowledge to younger employ-
ees as they work a bit longer than originally anticipated.
Caption to come, caption to come, caption to come,
Caption to come, caption to come, caption to come
The demographic
segment is
concerned with a
59. m
p
e
tito
r A
n
alysis
Geographic Distribution
For decades, the U.S. population has been shifting from the
north and east to the west
and south. Firms should consider the effects of this shift in
demographics as well.38 For
example, Florida is the U.S. state with the largest percentage of
its population (17.6 per-
cent) 65 years or older. Thus, companies providing goods and
services that are targeted
to senior citizens might pay close attention to this group’s
geographic preference for
states in the south (such as Florida) and the southwest (such as
Texas). Similarly, the
trend of relocating from metropolitan to nonmetropolitan areas
continues in the United
States. These trends are changing local and state governments’
tax bases. In turn, business
firms’ decisions regarding location are influenced by the degree
of support that different
taxing agencies offer as well as the rates at which these
agencies tax businesses.
Geographic distribution patterns are not identical throughout the
world. For exam-
ple, in China, 60 percent of the population lives in rural areas;
60. however, the growth is in
urban communities such as Shanghai (with a current population
in excess of 18 million)
and Beijing (over 15 million). These data suggest that firms
seeking to sell their products
in China should recognize the growth in metropolitan areas
rather than in rural areas.
Larger cities are expected to generate more growth in GDP per
person than smaller cities
and also attract more human capital—people with talent to
produce economic growth.39
Ethnic Mix
The ethnic mix of countries’ populations continues to change.
For example, Hispanics
are now the largest ethnic minority (16 percent) in the United
States, representing more
than 50 million of the total U.S. population of 308 million.40 In
fact, the U.S. Hispanic
market is the third largest “Latin American” economy behind
Brazil and Mexico. Spanish
is now the dominant language in parts of U.S. states such as
Texas, California, Florida,
and New Mexico. Given these facts, some firms might want to
assess the degree to which
their goods or services could be adapted to serve the unique
needs of Hispanic consum-
ers. This is particularly appropriate for companies competing in
consumer sectors such
as grocery stores, movie studios, financial services, and
clothing stores.
Changes in the ethnic mix also affect a workforce’s
composition. In the United States,
for example, the population and labor force will continue to
diversify, as immigration
61. accounts for a sizable part of growth. Projections are that the
combined Latino and Asian
population shares will increase to more than 20 percent of the
total U.S. population by
2014. Interestingly, much of this immigrant workforce is
bypassing high-cost coastal
cities and settling in smaller rural towns. Many of these workers
are in low-wage, labor-
intensive industries such as construction, food service, lodging,
and landscaping. For this
reason, if border security is tightened, these industries will
likely face labor shortages.
In addition, well-trained medical and technical personnel have
difficulties migrating to
the United States even when their skills are in demand. U.S.
migration policies have not
maintained the same fluidity as global trade agreements; U.S.
trade policies have been
liberalized while U.S. immigration policies have been
tightened.41
Income Distribution
Understanding how income is distributed within and across
populations informs firms
of different groups’ purchasing power and discretionary income.
Studies of income
distributions suggest that although living standards have
improved over time, varia-
tions exist within and between nations.42 Of interest to firms
are the average incomes of
households and individuals. For instance, the increase in dual-
career couples has had a
notable effect on average incomes. Although real income has
been declining in general
in some nations, the household income of dual-career couples
has increased, especially
65. e
n
t
In
p
u
ts pursuing international assignments but changing them to
avoid some of the additional
costs of funding expatriates abroad.43
The growth of the economy in China has drawn many firms, not
only for the low-cost
production, but also because of the large potential demand for
products, given its large
population base. However, the amount of China’s gross
domestic product that makes
up consumption is the lowest of any major economy at less than
one-third. In com-
parison, India’s domestic consumption of consumer goods
accounts for two-thirds of its
economy, or twice China’s level. As such, many western
multinationals are considering
entering India as a consumption market as its middle class
grows extensively. Although
India as a nation has poor infrastructure, its consumers are in a
far better position to
spend. Furthermore, the urban-rural income difference has been
declining in India more
rapidly than in China. Because of situations like this, paying
attention to the differences
between markets based on income distribution can be very
important.44 Of course, the
recent global financial crisis may affect the size of the world’s
66. “middle class.”
The Economic Segment
The economic environment refers to the nature and direction of
the economy in which
a firm competes or may compete.45 In general, firms seek to
compete in relatively stable
economies with strong growth potential. Because nations are
interconnected as a result
of the global economy, firms must scan, monitor, forecast, and
assess the health of their
host nation and the health of the economies outside their host
nation.
As firms compete during the second decade of the twenty-first
century, the world’s
economic environment is quite uncertain. Some businesspeople
are even beginning to
question the ability of economists to provide valid and reliable
predictions about trends
to anticipate in the world’s economic environment.46 The lack
of confidence in predic-
tions from those specializing in providing such predictions
complicates firms’ efforts to
understand the conditions they might face during future
competitive battles.
In terms of specific economic environments, companies
competing in Japan or desir-
ing to do so might carefully evaluate the economic impact of the
earthquake, subsequent
tsunami, and radiation leaks at the nuclear power generation
plants in Sendai.47 Although
the crisis in Japan is country specific, its ripple effects have
been felt around the globe. For
example, many industries that source inputs from Japan, such as
67. electronic gear and auto
parts, have had to close plants for short periods due to lack of
critical inputs.
Because of its acknowledged economic growth, a number of
companies are evaluat-
ing the possibility of entering Russia to compete or, for those
already competing in that
nation, to expand the scope of their operations. However, “there
is no denying that doing
business in Russia is not for the faint at heart.” 48 This unique,
challenging, and sometimes
difficult-to-understand business environment presents
significant risks in doing business
in Russia. This challenging environment can also be an
advantage because it serves as an
entry barrier to limit the number of companies willing to enter
and learn how to operate
effectively to reap the returns. Another country with growth
opportunities is Vietnam, as
firms across the globe take note of how their government
reforms and economic decen-
tralization are creating opportunities for investment for
sourcing, as well as their develop-
ing consumer market.49
The Political/Legal Segment
The political/legal segment is the arena in which organizations
and interest groups
compete for attention, resources, and a voice in overseeing the
body of laws and regu-
lations guiding interactions among nations as well as between
firms and various local
governmental agencies.50 Essentially, this segment represents
how organizations try to
influence governments and how they try to understand the
68. influences (current and pro-
jected) of those governments on their strategic actions.
When regulations are formed in response to new laws that are
legislated (e.g.,
the Sarbanes-Oxley Act dealing with corporate governance—
see Chapter 10 for more
The economic
environment refers
to the nature and
direction of the
economy in which a
fi rm competes or may
compete.
The political/legal
segment is the arena
in which organizations
and interest groups
compete for attention,
resources, and a voice
in overseeing the body
of laws and regulations
guiding interactions
among nations as
well as between
fi rms and various
local governmental
agencies.
CHE-HITT-11-0505-002.indd 44CHE-HITT-11-0505-002.indd
44 01/08/11 8:39 PM01/08/11 8:39 PM
Not For Sale
73. information), they often influence a firm’s strategic actions. For
example, less-restrictive
regulations on firms’ actions are a product of the recent global
trend toward privatization
of government-owned or government-regulated firms. Much
privatization in recent years
has been driven by government budget concerns and the need to
raise funds by selling
government owned firms to reduce deficits.51 Some believe that
the transformation from
state-owned to private firms occurring in multiple nations has
substantial implications for
the competitive landscapes in a number of countries and across
multiple industries.52
Firms must carefully analyze a new political administration’s
business-related poli-
cies and philosophies. Antitrust laws, taxation laws, industries
chosen for deregulation,
labor training laws, and the degree of commitment to
educational institutions are areas
in which an administration’s policies can affect the operations
and profitability of indus-
tries and individual firms across the globe. For example,
President Obama’s administra-
tion has sought to pursue policies with the intention of reducing
the amount of work
U.S. companies outsource to firms. This policy could affect
information technology out-
sourcing firms based in countries such as India. When President
Obama visited India in
2010, he bypassed visiting Bangalore, which is an outsourcing
and technology center and
economic hotspot in India.53 The introduction of legislation in
the U.S. Congress during
the early tenure of the Obama administration suggested at least
74. some support for these
stated intentions. However, the legislation has not been enacted
and has less likelihood
of passing since the 2010 midterm elections.54
To deal with issues such as those we are describing, firms
develop a political strategy
to influence governmental policies that might affect them. Some
argue that develop-
ing an effective political strategy is essential to the restructured
General Motors’ efforts
to achieve strategic competitiveness since it received
government funding during the
economic downturn. In addition, the effects of global
governmental policies (e.g., those
related to firms in India that are engaging in IT outsourcing
work) on a firm’s competi-
tive position increase the need for firms to form an effective
political strategy.55
Firms competing in the global economy encounter an interesting
array of political/
legal questions and issues. For example, the European
sovereign-debt crisis has destabi-
lized the European Union. Starting with Greece and moving on
to Ireland, Portugal, and
Spain, economies weakened by large public debt burdens have
caused fiscal policies to be
much more restrictive, and still government debt is at sky-high
levels which increases bond
rates.56 The debt crisis has put many banks at risk and
discourages investment because con-
sumer consumption is likely to be limited. Another crisis in the
Middle East and through-
out the Arab world is the political revolutions in country after
country demanding political
75. reform. Starting with Tunisia and proceeding to Egypt, Libya,
Bahrain, Syria, and other
states in the region, there is significant turmoil, which has cre-
ated significantly increased world oil prices.57 These are
political
events which create uncertainty in the world’s business affairs
and make decision making more difficult.
The Sociocultural Segment
The sociocultural segment is concerned with a society’s atti-
tudes and cultural values. Because attitudes and values form the
cornerstone of a society, they often drive demographic,
economic,
political/legal, and technological conditions and changes.
Societies’ attitudes and cultural values appear to be undergoing
possible changes at the start of the second decade of the twenty-
first
century. In the United States, attitudes and values about health
care
are an area in which sociocultural changes might occur.
Specifically,
while the United States has the highest overall health care
expen-
diture as well as the highest expenditure per capita of any
country
in the world, millions of the nation’s citizens lack health
insurance.
Although health care reform legislation was passed in the early
part
The sociocultural
segment is concerned
with a society’s
attitudes and cultural
values.
79. p
u
ts of the Obama administration, it continues to be a bone of
contention—especially since the
2010 midterm elections—with attempts made to repeal it and
many states filing lawsuits.58
Continuing changes to the nature of health care policies can
have a significant effect on busi-
ness firms,59 so they must carefully examine trends regarding
health care in order to anticipate
the effects on their operations.
As the U.S. labor force has increased, it has become more
diverse, as significantly
more women and minorities from a variety of cultures enter the
workplace. In 1993, the
total U.S. workforce was slightly less than 130 million; in 2005,
it was slightly greater than
148 million. It is predicted to grow to more than 192 million by
2050. In the same year,
2050, the U.S. workforce is forecast to be composed of 48
percent female workers, 11
percent Asian American workers, 14 percent African American
workers and 24 percent
Hispanic workers.60 The growing gender, ethnic, and cultural
diversity in the workforce
creates challenges and opportunities, including combining the
best of both men’s and
women’s traditional leadership styles. Although diversity in the
workforce has the poten-
tial to improve performance, research indicates that
management of diversity initiatives
is required in order to reap these organizational benefits.
Human resource practitioners
80. are trained to successfully manage diversity issues to enhance
positive outcomes.61
Another manifestation of changing attitudes toward work is the
continuing growth
of contingency workers (part-time, temporary, and contract
employees) throughout the
global economy. This trend is significant in several parts of the
world, including Canada,
Japan, Latin America, Western Europe, and the United States.
In the United States, the
fastest growing group of contingency workers is those with 15
to 20 years of work experi-
ence. The layoffs resulting from the recent global crisis and the
loss of retirement income
of numerous “baby boomers”—many of whom feel they must
work longer to recover
losses to their retirement portfolios—are a key reason for this.
Companies interested
in hiring on a temporary basis may benefit by gaining access to
the long-term work
experiences of these newly available workers. Also, temporary
workers are the first to be
employed as the economy revives after a downturn.62
Although the lifestyle and workforce changes referenced
previously reflect the values
of the U.S. population, each country and culture has unique
values and trends. National
cultural values affect behavior in organizations and thus also
influence organizational
outcomes such as differences in CEO compensation.63
Likewise, the national culture
influences to a large extent the internationalization strategy that
firms pursue relative to
one’s home country.64 Knowledge sharing is important for
81. dispersing new knowledge in
organizations and increasing the speed in implementing
innovations. Personal relation-
ships are especially important in China as guanxi (personal
connections) has become a
way of doing business within the country and for individuals to
advance their careers in
what is becoming a more open market society. Understanding
the importance of guanxi
is critical for foreign firms doing business in China.65
The Technological Segment
Pervasive and diversified in scope, technological changes affect
many parts of societ-
ies. These effects occur primarily through new products,
processes, and materials. The
technological segment includes the institutions and activities
involved in creating new
knowledge and translating that knowledge into new outputs,
products, processes, and
materials. Given the rapid pace of technological change and risk
of disruption, it is vital
for firms to thoroughly study the technological segment.66 The
importance of these efforts
is suggested by the finding that early adopters of new
technology often achieve higher
market shares and earn higher returns. Thus, both large and
small firms should continu-
ously scan the external environment to identify potential
substitutes for technologies that
are in current use, as well as to identify newly emerging
technologies from which their
firm could derive competitive advantage.67
As a significant technological development, the Internet has
become a remarkable
86. titio
n
, an
d
C
o
m
p
e
tito
r A
n
alysis
percentage of the world’s population. Companies continue to
study the Internet’s capa-
bilities to anticipate how it may allow them to create more value
for customers in the
future and to anticipate future trends.
In spite of the Internet’s far-reaching effects, wireless
communication technology is
becoming the next significant technological opportunity for
companies to apply when
pursuing strategic competitiveness. Handheld devices and other
wireless communi-
cations equipment are used to access a variety of network-based
services. The use of
handheld computers with wireless network connectivity, Web-
enabled mobile phone
87. handsets, and other emerging platforms (e.g., consumer
Internet-access devices such as
the iPhone and iPad) has increased substantially and should
soon become the dominant
form of communication and commerce.68
For example, eBay’s iPhone application has become “by far the
largest m[mobile]-
commerce application in the world,” going from $600 million in
volume in 2009 to between
$1.5 billion and $2 billion in 2010.69 Amazon’s Kindle is not
only a reader but also provides
access to the Internet. With each new version of mobile devices
such as the iPhone, iPad,
and Kindle, amazing additional functionalities and software
applications are added.
The Global Segment
The global segment includes relevant new global markets,
existing markets that are
changing, important international political events, and critical
cultural and institutional
characteristics of global markets.70 There is little doubt that
markets are becoming more
global and that consumers as well as companies throughout the
world accept this fact.
Consider the automobile industry. The global auto industry is
one in which an increasing
number of people believe that because “we live in a global
community,” consumers in
multiple nations are willing to buy cars and trucks “from
whatever area of the world.”71
When studying the global segment, firms (including automobile
manufacturers)
should recognize that globalization of business markets may
88. create opportunities to enter
new markets as well as threats that new competitors from other
economies may also enter
their market. This is both an opportunity and a threat for the
world’s automobile manu-
facturers—worldwide production capacity is now a potential
threat to all global companies
where entering another market to sell a company’s products
appears to be an opportunity.
In China, for example, even though car sales surged 37 percent
in 2010, it is expected that
by 2015 they will reach production overcapacity and have a glut
of extra cars. Because of
the global economic slowdown, in order to increase sales many
car companies want to
enter foreign markets. This has led to overcapacity worldwide.
To add to the problem in
China, labor unions have organized strikes to demand higher
wages. For example at Toyota
Motor Corporation and Honda Motor Corporation, as young
workers coming from rural
areas into urban areas are settling down to permanent work,
they expect higher wages.
This signals that China is no longer a “bargain-basement market
for placid workers.” This
is especially problematic for foreign automakers because by
2017 J. D. Power projects
Chinese brands will count for 45 percent of the country’s
passenger-vehicle market.72
The markets from which firms generate sales and income are
one indication of the degree
to which they are participating in the global economy. For
example, H. J. Heinz Company, a
large global food producer, is acquiring a stake in Coniexpress
S. A. Industrias Alimenticias,
89. a leading Brazilian manufacturer of tomato-based products,
ketchup, condiments, and veg-
etables. The full fiscal year 2011, which ends April 27, is
expected to have a sales growth of
2 to 3 percent, while sales in emerging economies such as its
Asia-Pacific area grew 16.8
percent and the rest of the world outside its main North-
American group grew 14.5 percent.
Thus, much of Heinz’s sales growth and its profit margins are
coming from emerging mar-
kets.73 Likewise, much of SABMiller’s growth in beer is
coming from emerging economies.
For example, at the 2010 World Cup, its purchase of Castle
Lager allowed it to sell an extra
30 million bottles. Similar acquisitions of India’s Narang and
Columbia’s Bavaria brands are
part of its $17 billion string of acquisitions since 1999, leading
to its increased sales growth
in emerging markets.74 Citigroup’s CEO, Vikram S. Pandit, has
steered his large financial
The global
segment includes
relevant new global
markets, existing
markets that are
changing, important
international
political events,
and critical cultural
and institutional
characteristics of global
markets.
CHE-HITT-11-0505-002.indd 47CHE-HITT-11-0505-002.indd
47 01/08/11 8:39 PM01/08/11 8:39 PM
93. loan. However, Pandit sees much opportunity in developing
markets, and as such, half of
Citigroup’s profit comes from developing countries. For
instance, in Latin America and Asia
the bank increased its assets by $470 billion in 2010, an
increase of 16 percent, by adding
customers in countries such as Brazil, Mexico, and India.75
Thus, for these companies and
so many others, understanding the conditions of today’s global
segment and being able to
predict future conditions are critical to their success.
The global segment presents firms with both opportunities and
threats or risks. Because
of the threats and risks, some firms choose to take a more
cautious approach to competing
in international markets. These firms participate in what some
refer to as globalfocusing.
Globalfocusing often is used by firms with moderate levels of
international operations who
increase their internationalization by focusing on global niche
markets.76 In this way, they
build on and use their special competencies and resources while
limiting their risks within
the niche market. Another way in which firms limit their risks
in international markets is
to focus their operations and sales in one region of the world.77
In this way, they can build
stronger relationships in and knowledge of their markets. As
they build these strengths,
rivals find it more difficult to enter their markets and compete
successfully.
In all instances, firms competing in global markets should
recognize their sociocultural
and institutional attributes. Furthermore, Korean ideology
94. emphasizes communitarianism,
a characteristic of many Asian countries. Korea’s approach
differs from those of Japan and
China, however, in that it focuses on inhwa, or harmony. Inhwa
is based on a respect of
hierarchical relationships and obedience to authority.
Alternatively, the approach in China
stresses guanxi—personal relationships or good connections—
while in Japan, the focus is on
wa, or group harmony and social cohesion. 78 The institutional
context of China suggests a
major emphasis on centralized planning by the government. The
Chinese government pro-
vides incentives to firms to develop alliances with foreign firms
having sophisticated tech-
nology in hopes of building knowledge and introducing new
technologies to the Chinese
markets over time.79 As such, it is important to analyze the
strategic intent of foreign firms
when pursuing alliances and joint ventures abroad, especially
where the local partners are
receiving technology which may in the long run reduce the
foreign firms’ advantages.80
The Physical Environment Segment
The physical environment segment refers to potential and actual
changes in the physical
environment and business practices that are intended to
positively respond to and deal
with those changes.81 Concerned with trends oriented to
sustaining the world’s physical
environment, firms recognize that ecological, social, and
economic systems interactively
influence what happens in this particular segment.82
There are many parts or attributes of the physical environment
95. that firms should con-
sider as they try to identify trends in this segment.83 Some
argue that global warming is a
trend firms and nations should carefully examine in efforts to
predict any potential effects
on the global society as well as on their business operations.
Investors are seeking to take
advantage of this trend, calling it “green alpha,” by looking to
profit by increasing environ-
mental sustainability.84 Energy consumption is another part of
the physical environment
that concerns both organizations and nations. In Canada, for
example, a representative of
the Energy Council of Canada said: “The electricity sector right
now is 75 percent clean, and
the idea is that over a well-defined period of time we’ll be a 90
percent clean electricity sec-
tor.”85 Most of this clean power generation comes from
hydroelectric produced electricity.
Because of increasing concern about sustaining the quality of
the physical environ-
ment, a number of companies are developing environmentally
friendly policies. Indra
K. Nooyi, CEO of PepsiCo, is pursuing a strategy called
“capital performance with pur-
pose.” This strategy links green efforts in all businesses to the
bottom line. Through this
approach, PepsiCo hopes to create technologies that can be
replicated across its mul-
tiple facilities, thereby creating large savings. For example,
Frito-Lay, a PepsiCo business
unit, operates the world’s seventh-largest private delivery fleet.
In large urban areas it is
The physical
100. d
C
o
m
p
e
tito
r A
n
alysis
The number of companies throughout the
world that recognize that they compete within
the confines of the physical environment and
that they are expected to reduce the nega-
tive effect of their operations on the physical
environment while competing continues to increase. Also,
consumers concerned about the
physical environment value this trend.
Producing and selling additional “green” (i.e., environmentally
friendly) products is one
company response to this trend. Siemens AG, a large diversified
engineering firm similar to
General Electric in the United States, was traumatized by a
global bribery scandal that led
to a new outside CEO, Peter Loscher, being appointed. His
leadership led to a significant
restructuring effort. While Loscher divested telecommunication
and information technology
101. businesses, he increased the focus on selling sustainability
oriented products to both con-
sumers and industrial customers, including everything from
light bulbs to high-speed trains
to factory controls.
Siemens generates $38 billion in sales from wind power, solar
energy, and energy-
conserving electricity grids. It claims to be the lead offshore
wind turbine producer, and
about one quarter of its 400,000 employees are what Siemens
calls “green-collar workers”
that are focused sustainability products. This approach has
allowed Siemens’ stock to surge
47 percent in 2009, almost twice the gain that GE’s stock
achieved in the same period.
Interestingly, GE has also made a significant emphasis on the
green consciousness of its
sales orientation.
In addition to products, companies across the globe are
committing to or increasing
their commitment to environmental sustainability. McDonald’s,
for example, has pursued
green restaurant design, sustainable packaging, and waste
management, and seeks to
improve energy efficiency to reduce its environmental footprint.
More importantly, it has
required its supply chain to strive to meet sustainability goals.
For example, Cargill, Inc.,
a large basic food producer, has been recognized by
McDonald’s as a “Global Best of
Green” supplier.
McDonald’s is one of Cargill’s largest customers, and
Cargill partners with them “in every area from menu devel-
102. opment, to restaurant operations and risk management
solutions.” McDonald’s supports an annual sustainability
conference in which it challenges its suppliers to meet
“best practices” to improve environmental sustainability.
For instance, Cargill invested millions to install anaero-
bic reactors at all of its largest beef and pork processing
plants. Through this process, Cargill reclaims methane
from wastewater lagoons and converts it to fuel the plants’
boilers. This process has reduced 30 percent of the natural
gas demand at 11 meat plants. Cargill estimates that this
process has reduced greenhouse gas emissions by more
than 1.3 million metric tons over the last four years: “It
reduces pollution, increases our renewable energy and
cuts costs.”
Procter & Gamble (P&G) recently announced increased
targets for its 2012 sustainability goals. Among the goals
are those to (1) “develop and market at least $50 billion
in cumulative sales of sustainable innovation products,
(2) deliver a 20 percent reduction (per unit of production)
FIRMS’ EFFORTS TO TAKE
CARE OF THE PHYSICAL
ENVIRONMENT IN WHICH
THEY COMPETE
S
U
S
T
A
IN
A
107. e
g
ic
M
an
ag
e
m
e
n
t
In
p
u
ts in carbon dioxide emissions, energy consumption, water
usage and disposed waste from
P&G plants, and (3) enable 300 million children to Live, Learn
and Thrive by delivering
three billion liters of clean water through P&G’s Children’s
Safe Drinking Water program.”
Dutch consumer product giant Unilever also has an ongoing
commitment to sustainabil-
ity. The firm’s sustainability actions include reducing water
usage in its plants, working
with its suppliers to encourage sustainability practices on their
parts, and improving the
eco-efficiency of their manufacturing facilities. Again, an
important aspect of these sustain-
ability programs by large companies is that it extends to their
108. supply chain. For example,
Walmart’s sustainability has an immense impact on both major
and minor supply chain
partners.
Although many forces are pushing firms to become greener, not
all the “green” claims of
products on store shelves are valid. According to a recent study
reported in the Wall Street
Journal, 95 percent of consumer products examined committed
at least one offense of
“green washing,” a term used to describe unproven
environmental claims. Both TerraChoice
and Underwriters Laboratories offer green-certification
programs, which could benefit many
manufacturers who seek to have third-party verification of their
green or environmentally
friendly claims.
Although there are many firms whose claims are not verified,
the examples noted
above signify a growing commitment by firms around the globe
in response to emerg-
ing trends in the physical environment segment. In addition to
positively responding
to the observed trends in this segment of the general
environment, there is some evi-
dence that firms engaging in these types of behaviors
outperform those failing to do
so, as the Siemens example illustrates. This emerging evidence
suggests that these
behaviors benefit companies, their stakeholders, and the
physical environment in which
they operate.
Sources: 2011, Betting on green, Economist, March 12, 22;
109. 2011, Thinking outside (and inside) the box, Refrigerated and
Frozen Foods, March, 40–41; G. Colvin, 2011, Green forum,
Fortune, April 11, 90–102; R. Pendrous, 2011, The green
giant of sustainable thinking, Profitable Production, March, 37;
D. Stanford, 2011, Sustainability meets the profit motive,
Bloomberg Businessweek, April 4, 25–26; R. Weiss & B.
Kammel, 2011, How Siemens got its Mojo back, Bloomberg
Businessweek, http://www.businessweek.com, January 27; G.
Bounds, 2010, Health and Wellness: Misleading claims on
“green” labeling, Wall Street Journal, October 26, D4.
A
IN
A
B
IL
IT
Y
• S
U
S
T
A
IN
A
B
IL
IT
110. Y
• S
U
S
T
A
IN
A
B
IL
IT
Y
putting in an all-electric fleet of delivery trucks that it estimates
will save 500,000 gal-
lons of diesel fuel a year, curbing greenhouse emissions by 75
percent over combustion
engines. This conversion also expects to save $700,000 in
maintenance costs.86
We discuss other firms’ efforts to “reduce their environmental
footprint” and to be good
stewards of the physical environment as a result of doing so in
the following Strategic Focus.
As we note, the number of “green” products companies are
producing continues to increase.
As our discussion of the general environment shows, identifying
anticipated changes
and trends among external elements is a key objective of
analyzing the firm’s general envi-
115. ats, In
d
u
stry C
o
m
p
e
titio
n
, an
d
C
o
m
p
e
tito
r A
n
alysis
Compared with the general environment, the industry
environment has a more direct
effect on the firm’s strategic competitiveness and ability to earn
116. above-average returns.89
An industry’s profit potential is a function of five forces of
competition: the threats posed
by new entrants, the power of suppliers, the power of buyers,
product substitutes, and the
intensity of rivalry among competitors (see Figure 2.2).
The five forces model of competition expands the arena for
competitive analysis.
Historically, when studying the competitive environment, firms
concentrated on com-
panies with which they competed directly. However, firms must
search more broadly to
recognize current and potential competitors by identifying
potential customers as well as
the firms serving them. For example, the communications
industry is now broadly defined
as encompassing media companies, telecoms, entertainment
companies, and companies
producing devices such as smartphones.90 In such an
environment, firms must study many
other industries to identify firms with capabilities (especially
technology-based capabili-
ties) that might be the foundation for producing a good or a
service that can compete
against what they are producing. Using this perspective finds
firms focusing on customers
and their needs rather than on specific industry boundaries to
define markets.
When studying the industry environment, firms must also
recognize that suppliers
can become a firm’s competitors (by integrating forward) as can
buyers (by integrating
backward). For example, several firms have integrated forward
in the pharmaceutical
117. industry by acquiring distributors or wholesalers. In addition,
firms choosing to enter
a new market and those producing products that are adequate
substitutes for existing
products can become a company’s competitors. Next, we
examine the five forces the firm
analyzes to understand the profitability potential within the
industry (or a segment of an
industry) in which it competes or may choose to compete.
Threat of New Entrants
Identifying new entrants is important because they can threaten
the market share of exist-
ing competitors.91 One reason new entrants pose such a threat
is that they bring additional
production capacity. Unless the demand for a good or service is
increasing, additional
capacity holds consumers’ costs down, resulting in less revenue
and lower returns for
Threat of
new entrants
Bargaining power
of suppliers
Bargaining power
of buyers
Threat of
substitute products
Rivalry among
competing firms
Figure 2.2 The Five Forces of Competition Model
121. ts competing firms. Often, new entrants have a keen interest in
gaining a large market share.
As a result, new competitors may force existing firms to be
more efficient and to learn
how to compete on new dimensions (e.g., using an Internet-
based distribution channel).
The likelihood that firms will enter an industry is a function of
two factors: barriers to
entry and the retaliation expected from current industry
participants. Entry barriers make
it difficult for new firms to enter an industry and often place
them at a competitive dis-
advantage even when they are able to enter. As such, high entry
barriers tend to increase
the returns for existing firms in the industry and may allow
some firms to dominate the
industry.92 Thus, firms competing successfully in an industry
want to maintain high entry
barriers in order to discourage potential competitors from
deciding to enter the industry.
Barriers to Entry
Firms competing in an industry (and especially those earning
above-average returns) try
to develop entry barriers to thwart potential competitors. For
example, the server market
is hypercompetitive and dominated by IBM, Hewlett-Packard,
and Dell. Historically, the
scale economies these firms have developed by operating
efficiently and effectively have
created significant entry barriers, causing potential competitors
to think very carefully
about entering the server market to compete against them.
Oracle, primarily a software-
122. oriented company, acquired Sun Microsystems, which is
primarily a server hardware
company, to overcome the barriers to entry that exist in this
industry. Oracle intends to
preload Oracle software into its new server line. “Hardware
makers such as Dell and HP
are getting into software, and software companies like Oracle
are getting into hardware;”
these “companies want to create the integrated hardware and
software systems that can
satisfy a corporate customer’s every IT need.”93 The degree of
success Oracle will achieve
as a result of its decision to enter the server market via an
acquisition remains uncertain.
Several kinds of potentially significant entry barriers may
discourage competitors
from entering a market.
Economies of Scale Economies of scale are derived from
incremental efficiency
improvements through experience as a firm grows larger.
Therefore, the cost of pro-
ducing each unit declines as the quantity of a product produced
during a given period
increases. This is the case for IBM, Hewlett-Packard, and Dell
in the server market, as
previously described.
Economies of scale can be developed in most business
functions, such as marketing,
manufacturing, research and development, and purchasing.94
Increasing economies of
scale enhances a firm’s flexibility. For example, a firm may
choose to reduce its price
and capture a greater share of the market. Alternatively, it may
123. keep its price constant to
increase profits. In so doing, it likely will increase its free cash
flow, which is very helpful
during financially challenging times.
New entrants face a dilemma when confronting current
competitors’ scale economies.
Small-scale entry places them at a cost disadvantage. Given the
size of Sun Microsystems
relative to the three major competitors in the server market,
Oracle has found it difficult
to compete against its scale advantaged competitors.95
Additionally, large-scale entry
through such an acquisition, in which the new entrant
manufactures large volumes of a
product to gain economies of scale, risks strong competitive
retaliation.
Some competitive conditions reduce the ability of economies of
scale to create an
entry barrier. Many companies now customize their products for
large numbers of small
customer groups. Customized products are not manufactured in
the volumes necessary
to achieve economies of scale. Customization is made possible
by flexible manufacturing
systems (this point is discussed further in Chapter 4). In fact,
the new manufacturing
technology facilitated by advanced information systems has
allowed the development of
mass customization in an increasing number of industries.
Although it is not appropriate
for all products and implementing it can be challenging, mass
customization has become
increasingly common in manufacturing products.96 Online
ordering has enhanced the
128. r A
n
alysis
ability of customers to obtain customized products. Companies
manufacturing custom-
ized products learn how to respond quickly to customers’ needs
in lieu of developing
scale economies.
Product Differentiation Over time, customers may come to
believe that a firm’s
product is unique. This belief can result from the firm’s service
to the customer, effec-
tive advertising campaigns, or being the first to market a good
or service. The Coca-Cola
Company and PepsiCo have established strong brands in the soft
drink market. These
brands compete with each other not only in the United States
but around the world.
Because each has used a great deal of resources building their
brands, customer loyalty
is strong. These companies battle each other for market
leadership, which has changed
back and forth over the years.97 Although Diet Coke is
currently the lead brand in the soft
drink market, PepsiCo is leading the way in regard to
innovation in social media, such as
advertising on Facebook and Twitter as well as other
approaches through the Internet.98
When considering entry into the soft drink market, a company
needs to pause to exam-
ine how one can overcome the brand image and consumer
loyalty to these two giants in
129. this global industry. One needs significant resources to capture
market share, although
many firms are doing so that have the resources to produce
private label products such
as Walmart.
Companies such as Procter & Gamble (P&G) and Colgate-
Palmolive spend a great
deal of money on advertising and product development to
convince potential custom-
ers of their products’ distinctiveness and of the value buying
their brands provides.
Customers valuing a product’s uniqueness tend to become loyal
to both the product and
the company producing it. In turn, customer loyalty is an entry
barrier for firms think-
ing of entering an industry and competing against the likes of
P&G and Colgate. To
compete against firms offering differentiated products to
individuals who have become
loyal customers, new entrants often allocate many resources. To
combat the perception
of uniqueness, new entrants frequently offer products at lower
prices. This decision,
however, may result in lower profits or even losses.
Capital Requirements Competing in a new industry requires a
firm to have
resources to invest. In addition to physical facilities, capital is
needed for inventories,
marketing activities, and other critical business functions. Even
when a new industry is
attractive, the capital required for successful market entry may
not be available to pursue
the market opportunity.99 For example, defense industries are
difficult to enter because
130. of the substantial resource investments required to be
competitive. In addition, because
of the high knowledge requirements of the defense industry, a
firm might acquire an
existing company as a means of entering this industry, but it
must have access to the
capital necessary to do this. Obviously, Oracle had the capital
required to acquire Sun
Microsystems as a foundation for entering the server market.
Switching Costs Switching costs are the one-time costs
customers incur when
they buy from a different supplier. The costs of buying new
ancillary equipment and
of retraining employees, and even the psychic costs of ending a
relationship, may be
incurred in switching to a new supplier. In some cases,
switching costs are low, such as
when the consumer switches to a different brand of soft drink.
Switching costs can vary
as a function of time. For example, in terms of credit hours
toward graduation, the cost
to a student to transfer from one university to another as a
freshman is much lower than
it is when the student is entering the senior year.
Occasionally, a decision made by manufacturers to produce a
new, innovative prod-
uct creates high switching costs for the final consumer.
Customer loyalty programs, such
as airlines’ frequent flyer miles, are intended to increase the
customer’s switching costs.
If switching costs are high, a new entrant must offer either a
substantially lower price or
CHE-HITT-11-0505-002.indd 53CHE-HITT-11-0505-002.indd
134. established the relationships
between parties, the greater the switching costs.
Access to Distribution Channels Over time, industry
participants typically
develop effective means of distributing products. Once a
relationship with its distribu-
tors has been built a firm will nurture it, thus creating switching
costs for the distributors.
Access to distribution channels can be a strong entry barrier for
new entrants, particu-
larly in consumer nondurable goods industries (e.g., in grocery
stores where shelf space
is limited) and in international markets. New entrants have to
persuade distributors to
carry their products, either in addition to or in place of those
currently distributed. Price
breaks and cooperative advertising allowances may be used for
this purpose; however,
those practices reduce the new entrant’s profit potential.
Interestingly, access to distribu-
tion is less of a barrier for products that can be sold on the
Internet.
Cost Disadvantages Independent of Scale Sometimes,
established competitors
have cost advantages that new entrants cannot duplicate.
Proprietary product technology,
favorable access to raw materials, desirable locations, and
government subsidies are exam-
ples. Successful competition requires new entrants to reduce the
strategic relevance of these
factors. Delivering purchases directly to the buyer can counter
the advantage of a desirable
location; new food establishments in an undesirable location
often follow this practice.
135. Government Policy Through licensing and permit requirements,
governments can
also control entry into an industry. Liquor retailing, radio and
TV broadcasting, banking,
and trucking are examples of industries in which government
decisions and actions affect
entry possibilities. Also, governments often restrict entry into
some industries because
of the need to provide quality service or the need to protect
jobs. Alternatively, deregula-
tion of industries, exemplified by the airline and utilities
industries in the United States,
allows more firms to enter.100 However, some of the most
publicized government actions
are those involving antitrust. Often the Antitrust Division of the
Justice Department of
the Federal Trade Commission will disallow a merger because it
creates a firm that is too
dominant in an industry and would thus create unfair
competition.101 Such a negative
ruling would obviously be an entry barrier for the acquiring
firm.
Expected Retaliation
Companies seeking to enter an industry also anticipate the
reactions of firms in the
industry. An expectation of swift and vigorous competitive
responses reduces the likeli-
hood of entry. Vigorous retaliation can be expected when the
existing firm has a major
stake in the industry (e.g., it has fixed assets with few, if any,
alternative uses), when it
has substantial resources, and when industry growth is slow or
constrained. For example,
any firm attempting to enter the airline industry at the current
140. ats, In
d
u
stry C
o
m
p
e
titio
n
, an
d
C
o
m
p
e
tito
r A
n
alysis
recover cost increases by its suppliers through its own pricing
structure, its profitability
is reduced by its suppliers’ actions. A supplier group is
powerful when
141. ■ It is dominated by a few large companies and is more
concentrated than the industry
to which it sells.
■ Satisfactory substitute products are not available to industry
firms.
■ Industry firms are not a significant customer for the supplier
group.
■ Suppliers’ goods are critical to buyers’ marketplace success.
■ The effectiveness of suppliers’ products has created high
switching costs for industry
firms.
■ It poses a credible threat to integrate forward into the buyers’
industry. Credibility is
enhanced when suppliers have substantial resources and provide
a highly differenti-
ated product.
The airline industry is one in which suppliers’ bargaining power
is changing. Though
the number of suppliers is low, the demand for major aircraft is
also relatively low. Boeing
and Airbus aggressively compete for orders of major aircraft,
creating more power for
buyers in the process. When a large airline signals that it might
place a “significant” order
for wide-body airliners which either Airbus or Boeing might
produce, both companies
are likely to battle for the business and include a financing
arrangement, highlighting the
buyer’s power in the potential transaction.
Bargaining Power of Buyers
142. Firms seek to maximize the return on their invested capital.
Alternatively, buyers (custom-
ers of an industry or a firm) want to buy products at the lowest
possible price—the point
at which the industry earns the lowest acceptable rate of return
on its invested capital. To
reduce their costs, buyers bargain for higher quality, greater
levels of service, and lower
prices.102 These outcomes are achieved by encouraging
competitive battles among the
industry’s firms. Customers (buyer groups) are powerful when
■ They purchase a large portion of an industry’s total output.
■ The sales of the product being purchased account for a
significant portion of the
seller’s annual revenues.
■ They could switch to another product at little, if any, cost.
■ The industry’s products are undifferentiated or standardized,
and the buyers pose a
credible threat if they were to integrate backward into the
sellers’ industry.
Consumers armed with greater amounts of information about the
manufacturer’s costs
and the power of the Internet as a shopping and distribution
alternative have increased
bargaining power in many industries. One reason for this shift is
that individual buyers
incur virtually zero switching costs when they decide to
purchase from one manufacturer
rather than another or from one dealer as opposed to any other.
Threat of Substitute Products
Substitute products are goods or services from outside a given
146. tr
at
e
g
ic
M
an
ag
e
m
e
n
t
In
p
u
ts
In the Internet era, as media content has
moved from a paper, tape, and film (or ana-
log) world to a digital world based on Internet
technology, new industry structures are emerg-
ing as firms begin to utilize that technology
and create commercial opportunities. This
process of new technology creation, utilization, and
commercialization ultimately leads to
changes in organizational patterns, and in particular, strategic
147. alliances and mergers and
acquisitions as firms restructure themselves around the
utilization and commercial opportuni-
ties being created.
At the base of this new digital world are firms that offer digital
services. In particular
focusing on television subscribers, there are about 64 million
cable TV households and
32.5 million satellite consumers. However, although starting at
a lower base, telecom TV
homes are growing at an increased rate relative to satellite and
cable providers. In 2011
telecom television providers are at 8.5 million but are projected
to be at 16 million by
2014. Each of these providers is seeking to bundle their services
to provide not only tele-
vision but also broadband and telecommunication services.
Many telecom providers are
also reaching/pursuing mobile phone services, especially as the
penetration rate of land-
lines is decreasing and mobile phones are increasing.
Industry convergence is also being felt by device pro-
ducers such as Apple and other PC makers such as Dell
and HP. Apple has produced a smartphone, the iPhone,
which has sparked all other device makers to try to pro-
duce similar products. Such products now are offered by all
of the mobile phone producers, including Nokia, Samsung,
and Motorola, among others. Not only do the smartphones
provide telephone and texting capabilities but also increas-
ingly numerous multimedia applications, including music
and video as well as GPS services and general Internet
searches. There are new applications almost every day. The
opportunities here globally are even more significant than
148. the purchases of personal computers because the price is
lower.
The battle for a software platform among these smart-
phones is also important. The iPhone platform produced by
Apple is currently in the lead,
but Google has been catching up through its Android platform.
Although Microsoft is
behind, Nokia has recently moved to adopt the Microsoft
platform. Research in Motion’s
(RIM) platform is also competing but is behind the Apple and
Google platforms. The larger
the base of users in these platforms the more draw there is for
independent software pro-
ducers to create new application uses for an increasing variety
of smartphones, which draws
more consumers to the platform and the company’s devices.
The platform is also important in the home, where there is a
battle for control of the
set-top box, which manages the media content available through
televisions and other
home devices such as the personal computer. Again, Apple TV,
Google TV, and firms such
as Netflix and Hulu are competing for this base, as are cable
companies through video on
demand (VOD) services.
Finally, firms that actually produce the media—musicians, news
organizations and news-
papers, television and movie producers, and publishers—want to
make sure that their
content is available through all sources. Now, that means
mobile as well as home devices,
where they can gain access to advertising dollars, which have
been the traditional ways of
149. caption to come
THE MULTI-INDUSTRY
BATTLE FOR MOBILE
AND HOME DIGITAL
COMPUTING AND
ENTERTAINMENT
G
e
n
e
ri
c
p
h
o
to
c
re
d
it
s
S T R A T E G I C F O C U S
E