This document provides information on Rotork UK's automation projects and maintenance services. It discusses Rotork's expertise in flow control solutions and the various services it offers, including field services, workshop services, factory fit services, loan actuator services, OEM spare parts, shutdown services, preventative maintenance, automation projects, flow control systems, client support programs, and technical and product training. It highlights Rotork's commitment to supporting clients throughout the lifecycle of their plants from initial site surveys to installation, maintenance, and repairs. It also includes information on Rotork's accreditations.

1. Rotork UK
Projects and Services
Redefining Flow Control
Automation Projects and Maintenance Services

2. Contents
Section Page
2
Rotork is the global market leader in valve
automation and flow control. Our products and
services are helping organisations around the
world to improve efficiency, assure safety and
protect the environment.
We strive always for technical excellence, innovation and
the highest quality standards in everything we do. As a
result, our people and products remain at the forefront of
flow control technology.
Uncompromising reliability is a feature of our entire product
range. From our flagship electric, pneumatic, hydraulic and
electro-hydraulic actuators, through to process instruments,
gearboxes and valve accessories.
Rotork is committed to providing first class support to
each client throughout the whole life of their plant, from
initial site surveys to installation, maintenance, audits and
repair. From our network of national and international
offices, our engineers work around the clock to maintain
our position of trust.
Rotork. Redefining flow control.
Introduction 3
Experts in Flow Control Solutions 4
Services:
Field Services 6
Workshop Services 6
Factory Fit 7
Loan Actuator Service 7
Original Equipment Manufacturer 8
(OEM) Spare Parts
Shutdown Services 8
Preventative Maintenance and Health Checks 9
Rotork Automation Projects 10
Flow Control Systems 12
Client Support Programme 14
Technical Support 15
Product Training 15

3. Introduction
3Redefining Flow Control
Rotork understands the value of prompt and
punctual customer site services.
We aim to supply our customers with superior
flow control solutions by providing high quality
innovative products and superior service –
on time, every time.
Rotork actuators are recognised as the best in the world for
reliability and safety in the most demanding applications.
To maintain this hard-earned leadership position, Rotork
Site Services is committed to helping clients to maximise
the continuous, fault-free operation and working life of
all their actuators.
With established operations and service centres
throughout the UK, we are able to offer same-day or
next-day service to all our customers. Our Rotork factory
trained engineers have skills in both multi-purpose and
industry specific applications and carry with them spare
parts and specialist test equipment. Our operations utilise
a documented Quality Management system established in
accordance with ISO9001.
Rotork Site Services aims to be your number one choice for
taking care of fault diagnosis, service repairs, scheduled
maintenance and system integration needs. Whether you
have an actuator requiring on-site servicing, a custom design
service requirement or a new actuator installation, we can
deliver the fastest turnaround with the least plant disruption.
Giving You Peace of Mind, Guaranteed Quality
and Improving Your Site Efficiency
Our services within the UK are listed below and
are explained in detail in this brochure:
Field Service
Repairs and Upgrades
Loan Actuator Service
Health Checks / Preventative Maintenance
Shutdown Services
Installation and Commissioning
Certified Inspection and Safety Checks
Workshop Services
Upgrades
Overhaul
Repairs
Factory Fit
Testing
Retrofit Services
Motorising and automating manual valves /
penstocks / dampers
Fast track drive-nut replacement and
machining capabilities
Replacement of old obsolete actuators with the
engineered solution of a modern actuator (all brands)
Upgrade of existing installed base
System automation
Rotork Automation Projects
Every year Rotork carry out significant control and
automation projects throughout the world
This is a growing requirement from our customers who
are often looking for a complete flow control solution
to automate part or all of their processes
Our capabilities cover all of the project phases:
Quantity Surveying
Detailed Mechanical and Electrical (M&E) Design
Competitive Procurement and Timely Expediting
Technical, Manufacturing and Quality Monitoring
Professional Installation and Commissioning
Mechanical, Electrical, Instrumentation, Control and
Automation (MEICA)
Plant Optimisation
Control Systems Integration
Detailed Project Management ensuring project delivery
on-time, every-time

4. 4
With over 50 years experience in the valve and
actuator industries, Rotork has expertise and
specialist knowledge of every aspect of flow
control. We have actuators in service that were
installed over 40 years ago and require little
or no maintenance, just health checks and
performance analysis to keep them in perfect
working order.
Rotork's engineering teams are experts in the design and
implementation of actuation solutions for all circumstances
and environments. Our knowledge base draws upon
previous installations and environmental situations from
all around the world.
Our track record of undertaken engineering projects in the
UK is second to none. Rotork is trusted by major utility and
industrial companies throughout the UK to design, install
and maintain their actuation stock. We keep their plants
operating at peak efficiency, helping them to be more
profitable and at the same time meet ever tightening industry
watchdog requirements.
We have the knowledge and expertise to design, build and
install any standard or custom installation for you, anywhere
throughout the UK.
Experts in Flow Control Solutions
Achilles Accreditation
Registered
Registered
Ian Bartle
Steering Group Chairperson
Northern Powergrid Ltd
Registration Expiry Date: 02 October 2014
This is not a legal document and cannot be used as such.
Achilles Information Limited
7 Burnbank Business Park, Souterhead Road, Aberdeen, AB12 3LF, United Kingdom
T: +44 (0)1235 820813 E: UVDB@achilles.com www.achilles.com
1 Version no. 002-09/2012
This is to certify that
Rotork UK Ltd
Supplier Number: 060414
are now fully registered as a supplier on UVDB for the following products/services
3.2.2 Control & Instrumentation Systems &
Spares
3.2.3 Control & Instrumentation Automation
Hardware
3.2.5 Instrumentation & Associated Equipment
3.2.99 Other Control & Instrumentation
Equipment
3.3.99 Other Electrical, Control &
Instrumentation Equipment
3.16.5 Penstock Valves
3.16.17 Actuators
3.16.99 Other Valves, Actuators & Spares
4.1.6 Reservoir/Dam/Weir/Lock
4.5.5 Switchgear Services
4.6.20 Control & Instrumentation Consultancy
4.8.1 Control & Instrumentation Services
4.8.4 Electrical Installation Services
4.8.5 Mechanical Installation Services
4.8.7 Valve Services
4.8.24 Mechanical Maintenance and Repair
Services
Certificate of Registration
Achilles Information Limited
30 Park Gate Milton Park Abingdon, Oxon OX14 4SH
T: 01224 820813 F:{01245 821093} E: enquiries@achilles.com www.achilles.com
Version no. 01- 04/2012
This is to certify that
Rotork UK Ltd
Supplier number: 060414
Has achieved the following standards through assessment for Safety, Health,
Environmental & Quality practices and procedures as a registered supplier on
Verify
Category B2
Management System Evaluation Onsite Assessment
Health and Safety
Environment
Quality
- 94.4
- 92.9
- 99.2
Health and Safety
Environment
Quality
- 97.2
- 95.5
- 100
Achilles Information Limited conducted this assessment on behalf of all Verify subscribing companies
Ian Bartle
Steering Group Chairperson
Northern Powergrid Limited
Philip Foster
Director Utilities
Achilles Information Limited
Assessment Expiry Date: 04 March 2014
This is not a legal document and cannot be used as such. To check the validity of this document please visit www.achilles.com
Certificate of Assessment

5. 5Redefining Flow Control
NICEIC Accreditation
Rotork UK Limited
Regina House
Ring Road
Bramley
Leeds
LS13 4ET
United Kingdom
Design, manufacture, supply, site installation and service of;
Industrial valve and damper gearboxes.
Hydraulic, pneumatic, electro-hydraulic and electric valve and
damper actuators and control systems for industrial and
hazardous environments. Mounting kits and accessories for
valves, actuators and associated products.
Maintenance of Industrial equipment for industry and utility
companies.
The company operates under the following trading names;
"Rotork UK", "Rotork Gears" and "Rotork Fluid Systems".
Rotork UK Limited
Brookside Way
Nunn Park
Huthwaite
Sutton -in- Ashfield
NG17 2NL
United Kingdom
The design, manufacture and supply of mounting kits and
accessories for valves, actuators and associated products.
The company operates under the following trading names;
"Rotork", "Valvekits" and "Prokits".
Certificate No: OHS 92261
Location Registered Activities
Originally registered: 10/01/2006 Latest Issue: 18/01/2013 Expiry Date: 01/02/2015
Page: 2 of 2
This certificate was issued electronically and remains the property of BSI and is bound by the conditions of contract.
An electronic certificate can be authenticated online.
Printed copies can be validated at www.bsigroup.com/ClientDirectory
Information and Contact: BSI, Kitemark Court, Davy Avenue, Knowlhill, Milton Keynes MK5 8PP. Tel: + 44 845 080 9000
BSI Assurance UK Limited, registered in England under number 7805321 at 389 Chiswick High Road, London W4 4AL, UK.
A Member of the BSI Group of Companies.
OCCUPATIONAL HEALTH & SAFETY MANAGEMENT SYSTEM
Certificate of Registration
This is to certify that: Rotork UK Limited
Regina House
Ring Road
Bramley
Leeds
LS13 4ET
United Kingdom
Holds Certificate Number: OHS 92261
and operates an Occupational Health and Safety Management System which complies with the requirements of BS
OHSAS 18001:2007 for the following scope:
Design, manufacture, supply, site installation and service of: industrial valve and damper
gearboxes; hydraulic, pneumatic, electro-hydraulic and electric valve and damper actuators
and control systems for industrial and hazardous environments; mounting kits and
accessories for valves, actuators and associated products; maintenance of industrial
equipment for industry and utility companies.
The company operates under the following trading names: "Rotork UK", "Rotork Gears",
"Rotork Fluid Systems", "Rotork", "Valvekits" and "Prokits".
Design, manufacture, supply, site installation and service of: industrial valve and damper
gearboxes; hydraulic, pneumatic, electro-hydraulic and electric valve and damper actuators
and control systems for industrial and hazardous environments; mounting kits and
accessories for valves, actuators and associated products; maintenance of industrial
equipment for industry and utility companies.
The company operates under the following trading names: "Rotork UK", "Rotork Gears",
"Rotork Fluid Systems", "Rotork", "Valvekits" and "Prokits".
For and on behalf of BSI:
Gary Fenton, Global Assurance Director
Originally registered: 10/01/2006 Latest Issue: 18/01/2013 Expiry Date: 01/02/2015
Page: 1 of 2
This certificate was issued electronically and remains the property of BSI and is bound by the conditions of contract.
An electronic certificate can be authenticated online.
Printed copies can be validated at www.bsigroup.com/ClientDirectory
Information and Contact: BSI, Kitemark Court, Davy Avenue, Knowlhill, Milton Keynes MK5 8PP. Tel: + 44 845 080 9000
BSI Assurance UK Limited, registered in England under number 7805321 at 389 Chiswick High Road, London W4 4AL, UK.
A Member of the BSI Group of Companies.
18001 Environmental Accreditation
Design, manufacture, supply, site installation and service of industrialvalve and damper gearboxes.
Design, manufacture, supply, site installation and service of hydraulic,pneumatic, electro-hydraulic and
electric valve and damper actuators andassociated control systems for industrial and potentially hazardous
environments.
Design, supply, installation and maintenance of industrial equipment forindustry and utility companies.
Design, manufacture and supply of mounting kits and accessories for valves, actuators and associated
products.
The company trades under the names of "Rotork UK", "Rotork Gears", "Rotork Fluid Systems", "Rotork
Valvekits" and "Prokits".
Certificate No: FM 02245
Registered Scope:
Originally registered: 01/11/1989 Latest Issue: 26/09/2013 Expiry Date: 01/09/2015
Page: 2 of 3
This certificate was issued electronically and remains the property of BSI and is bound by the conditions of contract.
An electronic certificate can be authenticated online.
Printed copies can be validated at www.bsigroup.com/ClientDirectory
Information and Contact: BSI, Kitemark Court, Davy Avenue, Knowlhill, Milton Keynes MK5 8PP. Tel: + 44 845 080 9000
BSI Assurance UK Limited, registered in England under number 7805321 at 389 Chiswick High Road, London W4 4AL, UK.
A Member of the BSI Group of Companies.
Certificate of Registration
QUALITY MANAGEMENT SYSTEM - ISO 9001:2008
This is to certify that: Rotork UK Limited
Regina House
Ring Road
Bramley
Leeds
LS13 4ET
United Kingdom
Holds Certificate Number: FM 02245
and operates a Quality Management System which complies with the requirements of ISO 9001:2008 for the
following scope:
Please see scope page.
For and on behalf of BSI:
Gary Fenton, Global Assurance Director
Originally registered: 01/11/1989 Latest Issue: 26/09/2013 Expiry Date: 01/09/2015
Page: 1 of 3
This certificate was issued electronically and remains the property of BSI and is bound by the conditions of contract.
An electronic certificate can be authenticated online.
Printed copies can be validated at www.bsigroup.com/ClientDirectory
Information and Contact: BSI, Kitemark Court, Davy Avenue, Knowlhill, Milton Keynes MK5 8PP. Tel: + 44 845 080 9000
BSI Assurance UK Limited, registered in England under number 7805321 at 389 Chiswick High Road, London W4 4AL, UK.
A Member of the BSI Group of Companies.
ISO 9001 Accreditation

6. 6
Workshop Services
The overhaul, repair and upgrade activities
performed in our workshops are an integral part
of the life-of-plant asset management support
offered by Rotork Site Services.
Rotork actuators up to 30 years old are supported and on
completion of work, every overhauled actuator is given a
new 1 year warranty and test certificate confirming that its
performance is identical to the day that it was first built.
We also service and repair all major brands of actuators. Our
service teams have many years of experience in the overhaul
and repair of non-Rotork actuators. Again, we provide a new
1 year warranty upon completion of overhaul or repair work.
There are proven benefits to having a certified
workshop overhaul in comparison to a complete
actuator replacement:
• Less downtime than waiting for a replacement
• No valve modifications or machining of
adaptions/drive-nuts
• Certification and calibrated torque/thrust testing
• New warranty of 12 months from date of commission
on site, if carried out by a Rotork technician
Rotork provides prompt customer field service
response for all types and makes of actuator
including those in hazardous environments
such as nuclear and off-shore installations.
Our support can be planned or in response to
emergency situations.
Rotork Site Services are specialists in actuation services:
• All types and brands of actuators serviced and repaired
• Installation and commissioning services
• Upgrade, troubleshoot and repair/replacement of
damaged or deteriorating assets
• Fully trained and qualified service engineers
• Fully equipped fleet of service vans
• Majority of repairs carried out on-site, not taken away
• Loan actuator service to minimise plant downtime
• Guaranteed emergency response times
Field Services
Prompt Response
On-Site Repairs
24hr Service24hr Service
On-Site Repairs
Prompt Response

7. 7Redefining Flow Control
Our service technicians and workshops carry
a large stock of loan actuators for immediate
response situations. We can install a loan
actuator and take your faulty unit away for
overhaul or repair during same-day or next-day
service call outs.
Our service workshops stock a wide range of loan actuator
types to suit most installation requirements.
• Essential service for critical plant applications
• Minimises plant downtime
• Efficient way to repair your actuators
• No need to isolate your process to facilitate repair
Loan Actuator Service
The careful assembly of penstock valve and
actuator is critical to ensure that an automated
valve performs correctly and reliably. There is
a growing need for actuators to be installed
on valves after they have left the valve
manufacturer’s factory.
With our complete range of electric and fluid-power valve
actuators we can automate all valve types regardless of
the available power supplies. Working with the engineer
responsible for the specification, we will select the correct
actuator type and size based on the basic valve data and the
plant operational criteria.
• Careful assembly of valve and actuator by factory trained
technicians in a controlled workshop environment
• Rotork selects the optimal actuator type and size based
on the valve and installation specifications
• Competitive valve procurement solutions
• We engineer and manufacture all components necessary
to mount the actuator to the valve
• Extended Warranty given when the valve and actuator
are commissioned on-site by Rotork service engineers -
Contact your local service centre to discuss this option
Factory Fit

8. 8
Ensuring the continued operation of all your
actuators, both Rotork and non-Rotork is of
critical importance. To achieve this we only use
original manufacturer parts. We also provide a
12 month warranty on all the work we carry out.
• Our team handle all aspects of the supply of spares
from technical support, quotations, order processing
and shipping
• Rotork tailor make recommended spares packages to suit
new and existing sites of all sizes and for all applications
• We stock a large quantity of OEM spares for all major
brands of non-Rotork actuators at our service centres
• Rotork has developed an extensive on-line part finder
resource to support our customers throughout the life
of their actuators – From initial sales enquiries, through
specifying actuator configurations, sizing guides, wiring
diagrams, service, support, and even parts information
and CAD drawings for individual actuators
Actuators are recognised as major contributors
to efficiency, economy and safety. They facilitate
the quick start-ups demanded by today’s
commercial pressures and play their part in
meeting the emission reductions demanded by
environmental legislation.
• We provide actuator removal, service, repair, test,
re-connection and re-commissioning on a wide range of
electric, pneumatic and hydraulic actuators, including
other manufacturers units
• Clients frequently use Rotork Site Services to remove,
overhaul, reinstall and commission hundreds of
actuators at the same time in our workshops during
shutdown periods
• We can carry out upgrade projects simultaneously to
ensure that customers make the most of their plant
shutdown time
• We excel at meeting tight shutdown schedules
• We guarantee that your actuators are fully operational
in time for your return to service deadlines
Shutdown Services
Original Equipment Manufacturer (OEM) Spare Parts

9. 9Redefining Flow Control
Rotork actuators are designed and built to last
– an attribute that is valued by many Rotork
customers who have products dating back to
the 1960s and 70s still in operation.
Like all industrial plant, our actuators are often exposed to
hostile environments or at times can be stressed or damaged
by unpredictable events.
As a result, for customers who want to maximise their
plant operability, we offer health check and preventative
maintenance services including:
• Prioritised maintenance and upgrade paths for your plant
which are agreed with you to meet your efficiency targets
and operational priorities
• Obsolescence management to manage deteriorating
assets and plan for the future
• Compile asset database to assist plant development
• Preventative maintenance prevents costly downtime
and plant failures
• Tailored agreements to suit your needs
• Together we can be Preventative, not Reactive!
Preventative Maintenance and Health Checks

10. 10
E
D
RESERVOIR
ACTUATOR
CONTRO
LOCAL / REMOTE
YORKSHIRE WATER
52401212.03.2013
RYBURN
ACTUATOR
CONTROL PANEL GA
R
VARLEY
_
Job No.
Client
Date
A
1
3
2
D
E
C
B
http://www.rotork.com
Regina House,
Rotork UK Lim
ited
Project
Checked
Drawn
Title
Bramley,
Leeds
LS13 4ET
Every year Rotork carry out significant control
and automation projects throughout the
world. This is a growing requirement from our
customers who are often looking for a “one stop
shop” to automate part or all of their processes.
Our capabilities cover all of the project phases:
• Quantity surveying
• Detailed design
• Competitive procurement and timely expediting
• Technical, manufacturing and quality monitoring
• Professional installation and commissioning
• Detailed project management ensuring project delivery
on-time every-time
Our Projects Team have years of experience specialising
in the broad scopes of work that typically surround
actuation projects, including but not limited to:
• Civil works
• Pipe works and flow control systems
• Actuated valve and penstock installations
• Power distribution, control networks, cabling
• Control system design and installation,
field communications, telemetry
• Mechanical access, structures, gantries, screens
and walkways
We have a vast wealth of global experience in:
• Flow control projects
• Flood prevention projects
• Plant upgrade
• Plant maintenance
• Safety critical systems design and installation projects
• Obsolescence management
• Automation and retrofit projects
• Custom design installations
• Mechanical, Electrical, Instrumentation, Control and
Automation (MEICA) specialists
• Flow control systems, pressure sustaining systems,
PID control loops
• Plant optimisation
Rotork Automation Projects

11. RO
3
Checked
Date
Scale
NT11Redefining Flow Control
LOCAL / REMOTE
RD
GN
GN
OPENED
CLOSED
RD
OPEN
CLOSE
STOP
BK
BK
STOP
ISOLATOR
OL PANEL
CLOSE
OPEN
RD
CLOSED
OPEN
GN
GN
RD
FAILED
AM
AM
FAILED
A
524012C03
NTS
0
0
1"
10
20
30mm
4
6
8
7
5
Do Not
Scale
Projection
Ref for 1:1
Scale
Issue No
Sheet No
Drawing Number
Scale
Rev
1 of 1
Description
Date
Checked
A
ORIGINAL ISSUE
12.03.13
_
IQelecCvr

12. 12
1L1
1L2
1L3
2L32L22L1
3L1
3L2
3L3
2
L1
N
RNBLU
DB8
(O.S.E.C AREA)
6L1
6L2
6L3
5L35L25L1
5L1
5L2
5L3
6L36L26L1
RECTIFIER
UNIT 1
UNIT 2
RECTIFIER
TRACE HEATING
WALL HEATER 1
SPARE
SPARE
SPARE
SM
H
FED FROM
MCC2
COMP 1F
UPS BYPASS
UPS 100
UPS IN
UPS OUT
MAINSIN
PE
N
L1
L2
L3
L3
L2
L1
N
PE
LOAD
PE
N
L1
L2
L3
L3
L2
L1
N
PE
G/Y
BLU
GRYBLKBRN
BRN
BLK
GRY
BLU
G/Y
PE
N
L1
L2
L3
L3
L2
L1
N
PE
8
6
72
3
1
BRN
BLK
GRY
BLU
G/Y
G/Y
BLU
GRYBLKBRN
5C 4mm SWA PVC
BLU
G/Y
BRN
BLK
GRY
5C 4mm SWA PVCAVP100
BLU
G/Y
BRN
BLK
GRY
?
4
Titl
D
ited
B
C
E
D
A
Rotork design, manufacture and supply
complete control systems to suit all your flow
control requirements.
In addition to our own Pakscan system and other network
control protocols we have extensive expertise in the design
manufacture and installation of custom control systems for
the specialist fields of pressure, temperature, level, and flow
control schemes throughout the process control world.
From complex complete control room touchscreen HMI to
a simple wall mounted control panel, Rotork have years of
experience in interpreting your precise requirements and
optimising your plant and control systems.
Our flow control solutions include:
• Single-actuation control panels
• Multi-actuation control panels
• Auto/manual stations
• Mimic panels
• Instrumentation panels
• PID control
• Complete plant control desks
• HMI soft desk control
• Pakscan master station for network control
• All major network control systems
Our system designers will provide you with a detailed plant
specific proposal, customised to suit your plant requirements.
Complete design, installation and integration into your plant
control systems are all undertaken by Rotork.
With over 50 years’ experience in actuation and automation
of flow control systems in all industries, our system design
engineers and installation teams are second to none.
• Flow control projects
• Flood prevention projects
• Plant optimisation
• PID loop optimisation
• Control system integration
• Uninterrupted Power Supplies (UPS)
• Failsafe control systems SIL 3
• Control and monitoring
• Power and control systems
• Data logging
• Safety critical systems design and installation projects
Flow Control Systems
r(t)
+
+
+
+
-y(t)
u(t) Kre(t)
Kd
e(t)
Plant/
Process
P
I
D
∑
∑ Kr∫e( )d
de(t)
dt

13. 13Redefining Flow Control
3
4L34L24L1
L3
PEBLK
GRY
G/Y
GRYBLKBRN
MELL BELLS UNIT
HEATER PANEL A
TRACE HEATING
110V DB TRANSFORMER
HEATER PANEL B
WALL HEATER 2
110V TRANSFORMER
SPARE
SPARE
PE
N
G/Y
BLU
1L1
1L2
1L3
2L32L22L1
3L1
3L2
3L3
4L34L24L1
5L1
5L2
5L3
6L36L26L1
BLKBRN
GRY
BRN
BLK
GRY
BRN
BLK
GRY
L3
L2
L1
N
PE
BRN
BLK
GRY
BLU
G/Y
DISTRIBUTION
BOARD
DB100
SPARE
AVP101
5C 4mm SWA PVC
FROM PLC
LOCAL
ISOLATOR
3
2
1
1
2
3
CONTR
4C 2.5mm SWA PVCAVP102
4C 2.
4
31
5
25
25
5
31
4
4C 2.5mm SWA PVCAVP105
AVP104
4C 2.5mm SWA PVC
CONTROL VALVE
ACTUATOR
1
2
3
CONTROLS
3
2
1
1
2
3
LOCAL
ISOLATOR
FROM PLC
IQTM500
GRY
BRN
BLK
GRY
BRN
BLK
GRY
BRN
BLK
GRY
BRN
BLK
GRY
BRN
BLK
BLKBRN
GRY
BLKBRN
GRY
BLKBRN
GRY
FROM PLC
LOCAL
ISOLATOR
3
2
1
1
2
3
IN
4C 2.5mm SWA PVCAVP106
AVP107
4C 2.5mm SWA PVC
807
808
809
810
811
812
805804803802
PE
N
L
UPS
CONTROL PANEL
ACTUATOR
SHUTDOWN G/Y
BRN
BLU
AVP108
3C 2.5mm SWA PVC
1
2
4
3
AVC100
5C 1.5mm YY PVC
1
2
2
1
1
2
1-B.5
1-E.7
2
1
1
2
1-C.7
1-B.7
2
1
1-B.5
1-B.5
TO INLET ACTUATOR
TO CONTROL ACTUATOR
TO INTER-STAGE ACTUATOR
FROM UPS CONTROL PANEL
FROM UPS CONTROL PANEL
FROM UPS CONTROL PANEL
5C 1.5mm SWA PVC
AVC101
AVC102
5C 1.5mm SWA PVC
5C 1.5mm SWA PVC
AVC103
_
12.09.13
ORIGINAL ISSUE
A
12.09.2013
Chec
Date
Description
Rev
le
Drawn
Checked
3
5
6
4
Date
Client
Job No.
_
G THOMAS3 X IQT C/W UPS BCD
MPLE WTW
524591
POLKA UTILITIES

14. 14
Rotork UK offer a premium level of product
reliability and availability through the flexible
Client Support Programme.
Designed to facilitate the highest production demands while
providing a tiered approach to maintenance, the Client
Support Programme is committed to reducing maintenance
downtime and costs.
Through consultation, the Client Support Programme is
tuned to deliver the optimum level of maintenance through
predictive maintenance algorithms.
Features of the Client Support Programme are:
• Fixed term prices for Rotork products and services
• Customisable cover based on equipment criticality
to production
• Equipment performance related targets for reliability
and availability
• Priority support with customisable response times
• Fully parts and labour inclusive, no additional costs or
discounted labour and parts
• Fix or replace options
• Periodic equipment performance and status reports
• Built-in regular health checks on all equipment
Benefits of the Client Support Programme include but
are not limited to:
• Year-on-year reduced maintenance costs
• Easy budget management
• Maximised production – reduced downtime
• Year-on-year improved reliability and availability
• Optimised resource usage, accelerate in-house projects
• Reduced lifecycle costs
The Client Support Programme covers service and on-site
repairs of all brands of actuators for the Power, Water,
Utilities and Oil & Gas Sectors throughout the UK.
For further information, or to arrange a consultation please
contact one of our dedicated sales team or service managers.
Client Support Programme

15. 15Redefining Flow Control
With Rotork actuators being used in increasingly
diverse applications, support is fundamental
to ensure the correct selection of suitable
equipment. Rotork has a team of Sales Support
and Applications engineers who provide
technical and application support for Rotork
products of any age.
Most of the technical queries can be answered satisfactorily
by our experienced Sales team, however for the more
detailed questions the Sales Support team can be called upon
for extra help.
At Rotork we have many "e-learning systems" to help
facilitate a quick and complete response. The systems include
a document management system, manufacturing systems
and most importantly a query logging system.
Rotork products are designed and manufactured
to the highest possible standards of engineering
- a principle that drives all areas of our business.
So when it comes to product training, you can
benefit from the best.
All our training is tailored to your requirements. The pre-
training questionnaire will determine what sort of training
you require and the type of equipment you have on site, even
down to specific serial numbers and wiring diagrams. Using
this information, a training programme can then be created to
fulfil your specific needs.
As part of a typical course, complete actuators will be
stripped down and rebuilt. Building on their own skills,
students will soon be conversant with all aspects of Rotork
actuator maintenance and repair.
• Comprehensive training facilities at our Leeds and Bath
locations to meet your training requirements
• Tailored to end user’s plant and the experience of attendees
• Certification and documentation provided
• Suitable for maintenance personnel, foremen and supervisors
• On-site training service also available
Product Training
Technical Support

16. Rotork plc
Brassmill Lane, Bath, UK
tel +44 (0)1225 733200
fax +44 (0)1225 333467
email mail@rotork.com
Scan with your smart phone
for more information on
this product range
Redefining Flow Control
PUB056-002-00
Issue 01/14
As part of a process of on-going product development, Rotork reserves the right to amend and change
specifications without prior notice. Published data may be subject to change. For the very latest version
release, visit our website at www.rotork.com
The name Rotork is a registered trademark. Rotork recognises all registered trademarks. Published and
produced in the UK by Rotork Controls Limited. POWTG0114
A full listing of our worldwide
sales and service network is
available on our website.
www.rotork.com
Rotork Site Services – Leeds
site services 0113 205 7235
workshop services 0113 205 7243
site installations 0113 205 7233
email ServiceLeeds@rotork.com
Rotork Site Services – Bath
site services 01225 733237
workshop services 01225 733267
site installations 01225 733230
email ServiceBath@rotork.com
Rotork Site Services UK