Business intelligence (BI) is an important tool for aiding expansion and growth, with the majority of teams using BI to create dashboards and reports that provide general company information and assist in analysis. However, many companies are facing increased workloads and challenges finding qualified BI professionals, with over half of managers stating a lack of quality candidates as their biggest recruitment issue. Microsoft continues to be the dominant vendor for BI tools and dashboards, while reporting and analysis remains the top priority, though predictive analysis and big data are growing areas of focus.