This document describes various engineering inspection and risk management services provided by RSA, including engineering inspection, thermographic risk assessment, and engineering consultancy services. RSA has over 450 highly qualified engineer surveyors who perform over 2 million inspections annually. They also have 60 consultants and 200 engineers who provide guidance and expertise related to machinery, pressure equipment, and workplace health and safety. RSA's services help clients comply with regulations, identify risks, and reduce the potential for accidents and claims.

1. ENGINEERING
INSPECTION
RISK MANAGEMENT SERVICES

2. INSPECTION IN THE HANDS OF EXPERTS
Compliance with the law can get complicated. That is why
your clients will appreciate a service that takes care of the
finer details. From scheduling examinations to providing
up-to-date reports, we understand how to make life easier
without leaving anything to chance. With our support we
will ensure your clients will be compliant with relevant
health and safety legislation. This will minimise claims losses
and protect against reputational damage. Our Engineering
Inspection team provides peace of mind and allows them to
get on with their business, knowing they are in safe hands.

3. RISK MANAGEMENT SERVICES
ENGINEERING INSPECTION
All types of businesses use our Engineering
Inspection Service to help ensure plant,
equipment and installations comply
with current health and safety legislation.
Every year we carry out over two million
inspections and create 500,000 reports.
We inspect and certify lifting equipment,
pressure systems, electrical installations,
power presses, local exhaust ventilation
systems and a variety of other work
equipment regulated by law.
We work to ensure your clients’
examinations are always scheduled
before they are due because this will
RSA's James Merritt - winner of the 'Engineer Surveyor of
the Year' Award by the Society of Operations Engineers.
verify they are compliant with the
regulations. Dedicated Account Managers
and the latest online reporting systems
guarantees a streamlined service delivery.
Our accredited Competency Management
System ensures the right Engineer Surveyor
is chosen for the required inspections.
Many of them are multi-disciplined, so they
can inspect a range of different equipment
in a single visit, maximising efficiency to
reduce both disruption and costs to your
clients’ businesses.
To deliver these services we have a team
of over 450 Engineer Surveyors. All highly
qualified, they carry out inspections across
the UK and work closely with our claims
colleagues. This means your clients will
always have access to a fast and efficient
service that will not only help them
comply with the law and confidently
manage risk, but also keep their
businesses running smoothly.
Now you can add value to your broker
offering through our Engineering Inspection
Services. Together we can provide your
clients with a whole new level of support.
http://www.soe.org.uk/news/bes-news/item/bes-names-its-best/
2,000,000
Our 450 highly trained and qualified
Engineer Surveyors carry out two
million inspections every year,
creating 500,000 reports across
60,000 sites.
30,000
We identify 30,000 potentially
dangerous defects in engineering
plant, machinery and installations
every year that could have caused
serious injury and/or business
disruption had they not been
identified.
REPORT OF EXAMINATION
• UKAS accredited inspections
• Compliance with LOLER, PUWER,
PSSR, COSHH and EAW
DEDICATED ACCOUNT MANAGERS
• Scheduled examinations
• Technical advice
• Single point of contact account
management
ONLINE REPORTING SYSTEMS
• Immediate access to examination
reports
• Updates to inspection schedules
• Instant snapshot of compliance
position
CRISIS RESPONSE TEAM
• Emergency support and guidance
RISK BASED INSPECTION SERVICES
• Support with extending an inspection
regime
• Specific client requirements

4. TARGET MARKET SECTORS
All types of organisations use our
Engineering Inspection Service but
we find most enquiries come from
the following sectors:
• Construction
• Manufacturing
• Food and drink
• Retail
• Logistics
• Power generation and distribution
• Hospitals and care homes
• Hotels
• Public buildings
• Schools, colleges and universities
• Agricultural and horticultural
• Defence
When a giant engineering contractor with multiple locations and an unprecedented
quantity of plant, machinery and installations decided to outsource all statutory
inspections, the sheer scale of the project reverberated throughout the industry.
Unfazed by the size of the task, our Engineering Inspection team worked with the client
to develop bespoke procedures to ensure the contract ran smoothly and efficiently.
We approach all projects, large or small, in the same way.
Careful planning and flexibility was the key to delivering an inspection service on such
a large scale, especially when many of the inspections had to be carried out in busy
working environments. Visits had to be arranged well in advance and our Engineer
Surveyors had to fit in with the client's specific health and safety requirements. We
placed a lead Engineer on site to work in partnership with the client, taking care of
the day-to-day management of the contract. This detailed involvement made sure
our inspection services were delivered as efficiently as possible.
Efficient delivery whatever thelocation

5. FIND OUT MORE
To discuss how our Engineering Inspection service could
benefit your clients, please speak to your usual RSA contact.
Alternatively, please call Greg Boole on: 07770 730 882,
or email: greg.boole@uk.rsagroup.com
EI&C 000586 May 2014 designed and produced by Forest

6. THERMOGRAPHIC
RISK ASSESSMENT
RISK MANAGEMENT SERVICES

7. OUR APPROACH HAS REAL VISION
Fire or business interruption resulting from an electrical
system failure is a real concern for your clients. You can take
away the worry by recommending our thermographic risk
assessment. This service is a great way to see beyond what
is visible to the naked eye and is fast becoming essential for
any business wishing to have a robust risk management
programme in place. It provides reassurance that every
possible step has been taken to minimise potential claims
losses by flagging problems before they develop into
something more serious. Your clients will be pleased to hear
that the benefits of a thermographic risk assessment far
outweigh the relatively low cost of providing this service.

8. RISK MANAGEMENT SERVICES
Our Electrical Engineers are specialists in
the use of thermographic cameras and,
most importantly, are experts in how to
interpret the data and images they produce.
Thermography adds an extra dimension
to the visual inspection of electrical
distribution systems. The thermographic
camera assists in determining whether an
electrical circuit is healthy, deteriorating or
at a dangerous level.
We use the cameras to detect unseen
'hotspots' that might lead to electrical
failures and have the potential to start a
fire. Assessments can be carried out on a
building’s electrical distribution, or just
specific plant or parts of the installation.
After we have completed our inspection,
we send your client a detailed report on
our findings with clear recommendations
about what actions they need to take in
order of priority.
Our team of qualified Thermographers
carry out assessments all over the UK and
across mainland Europe. While judging the
integrity of an electrical wiring system is
the main thermographic service we offer,
we can also use the technology for various
other applications, such as detecting any
unacceptable levels of heat in rotating
machinery. This means your clients will
always have access to a fast and efficient
service for detecting problems with
electrical plant and circuits before they
spark a major incident.
Now you can add value to your broker
offering through our Thermography
Services. Together we can provide your
clients with a whole new level of support.
THERMOGRAPHIC
RISK ASSESSMENT
30-40%
30-40% of all large fire losses are
the result of electrical failures.
Thermographic cameras find
'hotspots' in electrical circuits that
might start a fire if left unrepaired.
THERMOGRAPHIC RISK ASSESSMENTS
• Whole buildings
• Individual items of plant
• Evaluation of repair work or
new installations
FULLY AUDITED REPORTS
• Analysis of all electrical components
surveyed
• Benchmarks for future inspections
• Prioritised action lists
• All thermographic images included
SOLAR PHOTOVOLTAIC/WIND FARMS
• Thermographic cameras can also be
used to analyse solar photovoltaic
cells and electrical components of
wind turbines
RISK BASED INSPECTION SERVICES
• Support with extending an electrical
inspection regime
• Support with specific client
requirements

9. TARGET MARKET SECTORS
All types of organisations use our
Thermography Service but we find
most enquiries come from the
following sectors:
• Industrial premises
• Commercial buildings
• Schools and universities
• Hospitals and care homes
• Residential (thatched roof and
high value properties)
• Leisure centres
• Hotels and restaurants
• Public houses and nightclubs
• Public buildings
• Wind farms
• Horticultural and agricultural operations
• Defence
When the risk is high we have the solution
When the owners of a large retail store asked us to carry out a Thermographic
Risk Assessment, we were only too pleased help. Given the number of shoppers
visiting the site, our client needed additional peace of mind following the visual
inspection of the building's electrical system. Their fears were well founded.
Our survey revealed a serious connection issue inside a control panel that was
supplying electricity to new equipment that was under a year old. We discovered
several components and cables had already melted. Without prompt remedial
action there would have been a serious risk of a fire. This could have had
devastating consequences in a busy department store.

10. FIND OUT MORE
To discuss how our Thermography Services could benefit
your clients, please speak to your usual RSA contact.
Alternatively, please call Greg Boole on: 07770 730 882,
or email: greg.boole@uk.rsagroup.com
EI&C 000587 May 2014 designed and produced by Forest

11. ENGINEERING
CONSULTANCY
SERVICES
RISK MANAGEMENT SERVICES

12. PROVIDING SUPPORT WHEN IT MATTERS
By working together we can help your clients create a safer
working environment and reduce the risk of equipment
breaking down or, even worse, a major incident. With our
range of Engineering Consultancy Services there is always an
expert on hand to provide extra guidance and advice when
your clients need it most. Our services are easy to access
and cover every aspect of plant assessment, verification and
testing. Ensure your clients make the most of our expertise.

13. ENGINEERING CONSULTANCY
SERVICES
Our Engineering Consultancy Services
provide individual solutions for factories,
processing plants, power stations, offices,
public buildings and construction sites. We
look at everything from lifts, escalators,
cranes and window cleaning machinery
through to pressure equipment, boilers, air
conditioning units and ventilation systems.
When your clients commission the design
and manufacture of a new installation or
item of equipment, or they are intending
to repair an existing one, we will check
that the proposals conform to the
relevant standards. We will support your
clients through every stage of the design
and manufacturing process. We carry out
tests, conduct audits and prepare detailed
reports on whether equipment meets
specification prior to being put into use.
Our statutory inspection examinations
will then confirm continued safe
operation. With our support it is possible
to extend the operational life of plant
and machinery.
To deliver these services we have a
team of over 60 Consultants and 200
multi-skilled Engineers as well as our
own custom built testing laboratory that
is equipped to carry out a wide range of
material tests. Our team and resources
can be deployed anywhere in the world,
making it easy for you to help your
clients manage risk and reduce the
number of claims.
Now you can add value to your broker
offering by introducing our Engineering
Consultancy Services. Together we can
provide your clients with a whole new
level of support.
RISK MANAGEMENT SERVICES
60+
60+ consultants and 200 multi-skilled
engineers deliver guidance
on machinery and lifting equipment,
pressure equipment and workplace
health and safety.
UKAS
Our UKAS accredited custom built
testing laboratory is equipped with
mechanical and advanced non-destructive
testing equipment.
MACHINERY CONSULTANCY SERVICES
• Installation and refurbishment
support
• Design approval, safety assessments
and surveys
• Prior to purchase examinations
• Load testing and warehouse racking
surveys
• Training services
HEALTH AND SAFETY CONSULTANCY
• Water hygiene and legionella
assessments
• Indoor air quality testing
• Ventilation monitoring
• Technical training
PRESSURE EQUIPMENT CONSULTANCY
SERVICES
• UK, European, US and international
design approval and site surveillance
of new pressure equipment
• Assessments on in-service systems
and assemblies
• Written Schemes of Examination for
inspection regimes
• Welding approval support
• Training services
MECHANICAL & PRESSURE TESTING,
NON DESTRUCTIVE TESTING AND
WELDING CERTIFICATION
• Dedicated testing laboratory
• Certification of welding procedures
and welders
• On-site testing

14. TARGET MARKET SECTORS
All types of organisations use our
Engineering Consultancy Services but we
find most enquiries come from
the following sectors:
• Manufacturing
• Property
• Construction
• Food and drink
• Schools, colleges and universities
• Pharmaceutical
• Petrochemical
• Hospitals and care homes
• Power generation and distribution
• Defence
• Hazardous fluids and cryogenic
transportation
We go to great lengths to give expert advice
Whether near or far, massive engineering installation or single machine, the standard and professionalism of our Engineering
Consultancy Services is always the same. It doesn't matter where a client is based, we go to great lengths to give expert advice.
We recently provided support for a crane installation in Uganda that had been damaged while out on hire in Kuwait. The condition
of the crane had to be assessed in order to find out who was responsible for the repair.
Although the crane was in a remote location and access was not easy, our team quickly quickly completed a thorough inspection
and filed a full report that included advice and guidance on what to do next. The client was delighted with our prompt service
and we managed to resolve the problem to everyone's satisfaction.

15. FIND OUT MORE
To discuss how our Engineering Consultancy Services could
benefit your clients, please speak to your usual RSA contact.
Alternatively, please call Greg Boole on: 07770 730 882,
or email: greg.boole@uk.rsagroup.com
EI&C 000589 May 2014 designed and produced by Forest