This document contains summaries of three books on etiquette, presentation skills, and interviewing. The etiquette book provides tips for first impressions including using a full name, standing up, handshakes, dress, and saying thank you. The presentation skills book discusses planning appearances with dress colors and styles tailored for men and women. The interviewing book outlines a proven process for managers and discusses common interview mistakes that can be avoided using the authors' strategic approach.

1. CAPACITY BUILDING LAB
SUBMITTED BY:
SUBMITTED TO:
RAJAT DUTTA MISS
TANVI GUPTA
SHAKTI SINGH
KRISHNA

2. CONTENTS:
• THE COMPLETE IDIOTS GUIDE TO ETIQUETTE BY “MARY
MITCHEL”
• EFFECTIVE PRESENTATION SKILLS BY “STEVE MANDEL”
• STRATEGIC INTERVIEWING BY “RICHARD CAMP,MARY
E.VIELHABER & JACK L. SIMONETTI”

3. THE COMPLETE IDIOT’S GUIDE TO
ETIQUETTE BY “MARY MITCHEL”
• DOWN TO EARTH: Full name, stand, handshake, dress, say
thank you.
• ADOPT QUICK AND EASY WAYS TO MAKE A GOOD FIRST
IMPRESSION: analyze your attire , verbal & non verbal
communication ,attitude.
• IDIOT PROOF TIPS FOR HOSTING A PERFECT PARTY: Figure out
party, defining party, fit the party, start it early , help shy
people.

4. EFFECTIVE PRESENTATION SKILLS BY “STEVE
MANDEL”
• PLANNING YOUR PRESENTATION: personal appearance : dress
colors etc.
• FOR WOMEN: FIT CLOTHES, complexions and hair color, avoid
sparkled jewellery, simple make up & binded hair.
• FOR MEN: Well tailored suits,fit well & less brighten shirts, eyes
color ties , shined and comfortable shoes
• PRESENTATION: accessing your skills , avoider, resistor,
acceptor , seeker.

5. STRATEGIC INTERVIEWING BY “RICHARD
CAMP,MARY E.VIELHABER & JACK
L.SIMONETTI”
• OUTLINES A PROVEN PROCESS FOR MANAGERS
• INTERVIEW MISTAKES : Using the author strategic interviewing
approach
• SELF ASSESSMENT & QUESTION WILL HELP YOU EVALUATE.

6. ANY QUERIESSS ???????????
THANKS &
REGARDS.