The document discusses risk management in the meetings industry. It outlines different types of risks like people, property, operational risks and classifies them based on probability and consequences. It also describes four strategies to manage risks - tolerate, treat, terminate and transfer risks. Finally, it provides some useful websites for risk management resources.

1. Risk Management in the Meetings Industry Elling Hamso Managing Partner European Event ROI Institute

2. Risk Analysis What is the probablility? What are the consequences? How do we manage it?

3. Risk Classification PEOPLE risks - Illness - Injury PROPERTY risks - Physical property - Financial property - Information - Reputation OPERATIONAL risks - Continuity - Quality

4. P r o b a b i l i t y REMOTE (low) OCCASIONAL (medium) PROBABLE (high) C o n s e q u e n c e MARGINAL (low) CRITICAL (medium) CATASTROPHIC (high) Risk Assessment Matrix B C C A B C A A B

5. Risk Management Strategies Tolerate (retain) Treat (mitigate) Terminate (eliminate) Transfer (by contract or insurance) 4 T’s (Dorfman 1997)

7. Some useful websites http://www.copeworld.com/ http://www.iccaworld.com/cnt/docs/COPEbrochure.pdf http://www.safehotels.com/ http://www.alphagroup.ch http://www.docleaf.com/ http://www.clarityeventinsurance.com/ http://www.coverex.co.uk http://www.hse.gov.uk/pubns/indg163.pdf http://www.rmmagazine.com/ http://archives1.iomosaic.com/whitepapers/risk-ranking.pdf http://www.theirm.org/publications/documents/ Risk_Management_Standard_030820.pdf