With virtual assistants like Siri and Google Now increasing in popularity in consumer circles, there is a subsequent trend in commercial verticals for virtual agents. The infographic maps out the rise of the virtual agent.
A technological evolution has occurred among the modern educational institution, with the rise of the Internet making institutional websites the driving force of student interaction and information delivery. For many Administrators and academic institutions however the operational and financial benefits the web offers have made any “debate” over its merit last no longer than a few minutes, let alone a few decades.
The infographic outlines the success IntelliResponse has had with the University of Miami and we share the top five tips for choosing the right web self-service solution.
A technological evolution has occurred among the modern educational institution, with the rise of the Internet making institutional websites the driving force of student interaction and information delivery. For many Administrators and academic institutions however the operational and financial benefits the web offers have made any “debate” over its merit last no longer than a few minutes, let alone a few decades.
The infographic outlines the success IntelliResponse has had with the University of Miami and we share the top five tips for choosing the right web self-service solution.
Berks county advanced materials 2011 12ruaripadraig
These slides detail the history and rationale for the development of the Berks County Advanced Materials/Diversified Manufacturing Industry Partnership
Customers today are armed with ever-rising levels of power and are prepared to retaliate against poor customer service. Fortunately, observing the preferences and behaviors of today’s always-connected, digital consumers yields very helpful insight.
We’ve assembled 8 key trends that your organization needs to understand to prevent a customer uprising before it begins!
Optus, one of Australia's largest telcos, recently deployed the IntelliResponse Virtual Agent. The case study outlines the success Optus had in allowing the customers to self-serve online.
Located at the forefront of today’s increasingly web-savvy population is the modern student. When students seek information these days, whether
from a company or an educational institution, they begin with the Internet. Today’s students are interacting with, evaluating and comparing schools
often without setting foot on a campus or having a single human conversation.
Webinar: Customer Experience Mega Trends For Financial Services.
Featuring Mike Hennessy, Vice President, IntelliResponse Systems Inc. and Bruce Temkin, Managing Partner of the Temkin Group.
Berks county advanced materials 2011 12ruaripadraig
These slides detail the history and rationale for the development of the Berks County Advanced Materials/Diversified Manufacturing Industry Partnership
Customers today are armed with ever-rising levels of power and are prepared to retaliate against poor customer service. Fortunately, observing the preferences and behaviors of today’s always-connected, digital consumers yields very helpful insight.
We’ve assembled 8 key trends that your organization needs to understand to prevent a customer uprising before it begins!
Optus, one of Australia's largest telcos, recently deployed the IntelliResponse Virtual Agent. The case study outlines the success Optus had in allowing the customers to self-serve online.
Located at the forefront of today’s increasingly web-savvy population is the modern student. When students seek information these days, whether
from a company or an educational institution, they begin with the Internet. Today’s students are interacting with, evaluating and comparing schools
often without setting foot on a campus or having a single human conversation.
Webinar: Customer Experience Mega Trends For Financial Services.
Featuring Mike Hennessy, Vice President, IntelliResponse Systems Inc. and Bruce Temkin, Managing Partner of the Temkin Group.