1. RIJIL RAVI
E-Mail: rijilthekkoot@gmail.com
Contact: +91 9539557372(M), +91 480 2787325 (L)
Looking for assignments in the field of Management with a growth oriented organization ofrepute
Objective
As a professional, I would like to utilize my earlier experience and knowledge in the management field by
contributing to the progress and advancement of the firm, I would be putting my best use of my knowledge
and experience while taking important decisions related to the company and for the people associated with it.
Present status:
Branch In Charge at Chemmanur Credits and Investments LTD
Work experience
Worked as Admin/Customer Support Executiveat BlueBodyCreative Solutions,Andheri,
MumbaiFrom Oct.2014 to sep 2015
Worked as Executive –Admin/Customer Service with BS Associates(Distributer of
Parle,Marico,Britannia,Heinz) from Aug 2013 to Sep. 2014
Worked as Executive – Admin/HR with Sidhartha Four Star Business Class Hotel, Sep 2011 to March
2013
Key Deliverables
Managing general office administration.
Interact with customers by phone, e-mail or online chat concerning various care issues.
Capturing and applying customer feedback.
Assisting in sales
Solicit cross-selling and up-selling opportunities within the customer care experience.
To create sales business strategies and develop existing customer sales.
Maintenance of Attendance and Leave records.
Handling entire staff database, both soft copy and Hardcopy.
Full and Final settlement.
On boarding and Exit Formalities of Employees.
Handle day to day employee queries.
Academia
MBA (Marketing & Human Resource) from Mahatma Gandhi University(2011)
B.Sc. Microbiology from Mahatma Gandhi University (2009).
H.S.E. from Kerala state board (2005).
S.S.L.C. from Kerala state board (2003).
2. Personality traits
- Innovative thinker and excellent leadership qualities.
- Excellent in influencing the people.
- Efficient in communicating well in written and verbal both.
- Able to motivate and negotiate the people.
IT Skills & other Academics
1.Certificate in MS Office
Team work: Enjoy working with both Team Environments and Independently.
Communication Skills: Can communicate effectively with friends, colleagues and guests from all age groups,
cultures and backgrounds. Have participated in debates, Group discussions and Management presentations at
different levels
Had successfully completed a one month Human Resource Management Training from Pixel College.
Had experienced for 6 months as Customer Care Executive,at Altius Mumbai.
Personal Dossier
Communication Address: Al karama, Dubai.
PermenantAddress :Thekkoot(H), Kallettumkara.P.O, Aloor, Thrissur, Kerala, India
680683
Date of Birth : 11th May 1988
Nationality : Indian
Passport Details:
Passport No : J 4743648
Place of Issue : Cochin
Date of Issue : 14/5/11 - 13/5/21
Languages Known.
L a n g u a g e S p e a k R e a d W r i t e
E n g l i s h Y e s Y e s Y e s
H i n d i Y e s Y e s Y e s
M a l a y a l a m Y e s Y e s Y e s
T a m i l Y e s Y e s N o
Declaration
I, Rijil Ravi hereby declare that the information furnished above is true to the best of my knowledge and belief.
RIJIL RAVI