The document discusses the features and functionality of a taxi booking app. It outlines 10 core features including login/signup, location tracking, cab booking, ride scheduling, payments, feedback, customer support, security, push notifications, and viewing booking history. It then provides more details on the sign up/login process, how location tracking and maps work, how users can book and schedule rides, contact drivers, select payment options, provide feedback, contact support, and access security, notifications and trip history reports. The conclusion encourages entrepreneurs and investors looking to develop a customized taxi app to contact an experienced taxi app development company.

1. TAXI
BOOKING APP
FEATURES

2. Presently,most of our work is done using smartphone. Ordering food,
grocery,medicine, making hotel and travel reservations, dinner
reservations and even booking a cab is now possible using Taxi
Booking app.
INTRODUCTION

3. According to BusinessofApps ,ride hailing services
generated revenue of a whopping $14.2 billion USD in
2019,however it reduced by 90% in 2020 due to Covid
pandemic. In 2020, the number of taxi app users
increased massively to 100 million.In Uk number of Cab
booking App users witness an incredible growth in its
user-base which reached to a whopping 17.8 billion.
RIDE HAILING
SERVICES APP
REVENUE

4. 1)Login/SignUp
2)Location Tracking,GPS ,Maps
3)Cab Booking
5) Ride Scheduling
4)Multiple Payment options
5)Contact
6) Feedback
7)Customer Support
8)Security
9) Push Notifications
10) View booking History/Generate Reports
FEATURES OF TAXI
BOOKING APP

5. Creating Account
Customers and Drivers would be able to Signup and verify
their identity by submitting their identity documents in
order to start using the app.
Login
Customers and Drivers will be able to log back in or out
whenever they want to by entering their credentials.Users
will be able to generate a temporary password in case they
forgot their credentials
SIGN UP/
LOGIN

6. Tracking Location
When the users sign up for the first time, they will be
required to provide location sharing permission whenever
the use the app. As this would avoid users from entering
the pickup details , just destination address would be
required to be entered.
Use of GPS and maps
By allowing to access GPS and location, riders would be
able to track their journey on their phone in real-time. This
would be useful to use shortcuts or avoid traffic during
peak times by suggesting alternative routes to cab drivers.
LOCATION
TRACKING,
GPS AND
MAPS

7. Cab booking
After creating their account, users will be able to request
for cabs.The user will be able to select from different Taxi
sizes based on number of patrons traveling. After they add
their destination address, they would be able to get an
estimated fare, along with driver details and Estimated
Time to Arrive at the pickup spot.Once the user has
reached its destination,user will receive their invoice via
email.
Ride cancellation
Customers will also be able to cancel their rides, if the
Cabbie is taking longer time to arrive or is stuck in traffic
or is unable to pickup location.
CAB
BOOKING

8. Ride Scheduling
Customers will be able to schedule rides for future.
Customers will also be able to book in cabs for their
friends or relatives by entering the pickup and drop off
location. The user will get a notification when there is less
time left for the ride, the user will also be notified once the
driver has been assigned for the trip.
RIDE
SCHEDULING

9. Contact Driver
Once the driver is assigned for the trip, the user will be able
to view the driver profile including the contact details and
contact the driver directly using the app in case of any
changes or other issues.
CONTACT
DRIVER

10. Multiple Payment Options
Users will be able to add their card details or connect with
Third party payment provider like paypal or Google Pay.The
user will be able to choose the payment option while
booking or scheduling their ride. The user could either
choose Cash, Credit or Debit card or Link their bank
account or choose third-party app.
PAYMENT
OPTIONS

11. Customer feedback
The users will be asked to rate their trip and provide the
feedback based on which ride sharing companies can take
any required action. If the customer feedback indicates
bad user experience, then the company can reach out to
customer to dig down deep and act upon the consumer
feedback.
FEEDBACK

12. Contact Support
The customers can will be able to contact support team
using the app for any grievances or fare issues or other
problems. The customer support will be available 24/7 to
help customers round the clock. The customers can also
reach out to support, for any app issues.
CONTACT
SUPPORT

13. Security
The biggest concern for any person while using the app is
the security of its personal data.Customer's data will be
encrypted and stored securely into database and the
customer will be asked to verify itself while requesting a
ride, changing payment methods, adding or deleting
payment options, chaining user details. Moreover, the user
will be asked to update their passwords regularly.
SECURITY

14. App Notifications
The cab company will be able to send push notifications to
its users. Discount codes, special offers,changes in terms
and conditions, app maintenance notifications can be sent
via app notifications.This will help to re target the users
who have not used the app for quite a while.
PUSH
NOTIFICATIONS

15. Custom Reports
The users will be able to view trip history and generate
custom reports. Moreover the users will also be to set their
home and office location if their trips involves travlleing
from home to work and vice versa. This can be useful for
consumers to analyze the travel history.
TRIPS
HISTORY/
CUSTOM
REPORTS

16. The Cab app requirements will vary according to business
needs.Depending on the requirements the app would be developed
which would cater to specific requirements of particular business.
Are you an entrepreneur or investor who is looking to develop
customised Taxi Ordering App? Get In touch with experienced Taxi
Booking App Development Company
CONCLUSION

17. TALK TO US
+17707960077
aglowid
sales@aglowiditsolutions.com