The first presentation delivered at the 'Big Data in health and care: using data to gain new insights’ event, hosted by Wessex Academic Health Science Network (AHSN) on 19 April 2015.

1. Big Data
Conference
Hosted by:
Welcome

3. If Big Data is the solution, what’s
the problem?

4.  Good established brand, a mature and growing market and an order
book filled through to 2020…but
 “you’re running at between 10% - 30% vacancy rates in key
production roles, and it’ll be worse by 2020”
 “3 out of your 5 factories will be unsustainable by 2020”
 “you’ve got significant variation in the quality of production and in
some areas you are no longer providing safe product”
 “a third of your local customer facing stores are unviable”
 “you’ve agreed a £4.4bn contract, but your operating model costs far
exceed the contract, so you will make a £520m loss”
 “you don’t know your customers and so you don’t adapt your product
to delight the customer – as a consequence your product failure and
returns rate is cripplingly high”
 “your customer satisfaction is deteriorating because you cant
effectively predict and respond to what your customers want when
they want it.”
 “the leaders of your various production units don’t work
efficiently and effectively together”

5.  significant orientation of care towards empowered self-care for
individuals and proactive prevention and care navigation
 channel shift of access towards self-service for individuals allowing for
improved experience and a radical rationalisation of estate and non-
value adding cost
 design primary and community care models that adapt to the
workforce shortages, ensure all staff operate at the limit of their license
and use more sophisticated approaches to predict and supply
bespoke solutions for individuals
 whilst allowing for local innovation, ensure more consistent adherence
to agreed optimal clinical practice and the development of high cost
infrastructure at scale
 change the delivery model for acute services, moving from a
competitive Trust model to a clinically collaborative model with aligned
outcome-orientated system incentives
So we’ve been reflecting on the solutions:
The application of big data methodologies underpins almost all of this
transformation

6. But finally: We must be very wary of
losing the human
connectivity, the intuitive
skills, experience and
extraordinary
commitment of our
current clinical
workforce. Big data
complements not
replaces this.