1. 1
rhiannoncox@ymail.com
0427 107 065
13 Park Ave, Apollo Bay, VIC
Summary of Expertise
 A communitydevelopmentprofessional withexpertiseincommunityconsultation
througha varietyof media, withhighlydevelopedgroupfacilitationskillsandproven
experience in policy, programandprocessdevelopmentandevaluation;particularly
skilledatbuildingeffective andproductive workingrelationshipswithinternal staff
and external stakeholders.
Civic Memberships
ApolloBay P-12 College School Council committee member 2015-Now
 Lead participantinthe developmentof the social mediapolicy
 Introductionof COMPASScommunicationpolicyasa resultof myMasters
IntegratedResearchProject basedonresearchintothe evolvingcommunications
strategyof EmergencyManagementVictoria
BNNC Executive Managementcommittee member 2013-2015
 Designedthe implementationtimelineof the VictorianCouncilof Social Services
(VCOSS) governance report recommendations
 Active participantinthe memberengagementprocessforthe developmentof the
currentstrategicplan
 Subcommittee memberforthe developmentof the 12 month work planand key
performance indicators(KPI’s)forthe committee’sNetworkeremployee
Chair of ApolloBay Pool Committee 2009-2012
 Developedthe successful applicationfor fundingtotrainandemploylocal lifeguards
 Advocatedforandoversawa substantial increase insummeroperatinghours
Career Highlights
 WorkedwithPricewaterhouseCooperstodevelop the BetterCare Victoriabusiness
case submissiontothe value of $241,220 one of 15 applicationssuccessfully
awardedfrom192 organisations
 Successful applicationforcapital refurbishmentto the value of $213,000
 Presentedatvariouslocationsincludingthe Associationof NeighbourhoodHouses
and LearningCentres state conference onsocial mediaandcommunityengagement
Education
Master of PublicPolicy RMIT University 2016
Graduate Diplomaof CommunitySectorManagement RMITUniversity 2014
Diplomaof CommunityDevelopment RMITUniversity 2013
Personcentredfacilitationworkshop Centre forDisabilityStudies 2013
Theatre Production UniversityofBallarat 2001-2004
Current Position
Grants and SubmissionsOfficer 2015-Now
SharedbetweenOtwayHealth,ApolloBay,VICandLorne Community Hospital,Lorne,VIC
PositionDescription
Reportingtothe CEO’s of two healthorganisations, thisnewlycreatedrole hasrequiredthe
developmentof processes anddocumentation toseekandmanage fundingforprograms
withinOtwayHealth andLorne CommunityHospital
Key professional achievements
 Over$600,000 in successful fundingachievedover9months for infrastructure,
communityprogramsandhealthresources,meetingmyyearlyKPI forthisnew role

2. 2
rhiannoncox@ymail.com
0427 107 065
13 Park Ave, Apollo Bay, VIC
everyquartersofar witha 50% successrate forgrant applications.Thisrepresents
7% of overall revenue forthe organisation.
 Undertakingresearchon a range of topicsand maintainingan upto date knowledge
of newandemergingbestpractice research
 Creationof strategicfundingplaninpartnershipwiththe Executiveof eachhealth
service todirectresource allocation
 The developmentand implementationof comprehensive documentation,processes
and policiestoengage andsupporttwoorganisationsastheyseekfundingfor
healthprogramsand initiatives
 Preparingmonthly Executive andBoardreports includingdataanalysisandstrategic
recommendations
 Preparingpolicyresponsepapersasrequestedbythe CEOfor submissionandfor
internal andexternal distributionincludingstate andfederal budgetresponses
 Evaluationandacquittal of programsassociatedwithsuccessful fundingsubmissions
 Managing the at timescompetitive needsbetweentwosimilarhealthservices
seekingthe same funding
Professional History
NeighbourhoodHouse Coordinator 2011-2015
OtwayHealth,ApolloBay,VIC
PositionDescription
To work locallytowards communitydevelopmentstrategiesandincrease community
engagement
Key professional achievements
 Chairand facilitatorof a multi-agency partnershipprojectbetween the Barwon
Networkof NeighbourhoodHouses, Departmentof HumanServices andthe
Departmentof Education’sAdultandCommunityFurtherEducation,delivering
meetingsand informationsharing efficiently,maintainingclearcommunications
betweenthe projectreference group andthe projectofficeranddevelopingspecific
KPI’sandreportingtimelinesinaccordance withfundingguidelines
 Implementationof GoodPractice Guide addressinggovernance,management,
communitydevelopmentandoperationsforNeighbourhoodHousesresultinginan
overhaul inthe managementandcoordinationof casual tutorsandrelationships
withRegisteredTrainingOrganisations.Review mechanismswere introduced
includingcommunityfeedbackandself-evaluationandcontracts,policiesand
procedureswere reviewedandupdated
 Developmentof aclearstrategiccommunityandorganisational educationplanto
addresspre-accreditedandaccreditedtraining,corporate trainingandvocational
education, increasingthe numberof coursesby900%
 Leda 12-monthSocial Mediafor CommunityEngagement projectinvolvingarange
of community,corporate andfundingbodystakeholders,examiningwaysto
increase communityconsultationandengagement. Thisprojectresulted inthe
creationof innovative pathwaysusingsocial media, withasubsequent 81% increase
inprogram enrolments perprogramanda raft of new policiesandprocedures
organisationwide.

3. 3
rhiannoncox@ymail.com
0427 107 065
13 Park Ave, Apollo Bay, VIC
Conference,Eventsand BanquetsCoordinator 2011
CumberlandConference Centre, Lorne, VIC
 Managementof rosteringandsupervisionof conferencestaff tomeet eventneeds
 Introducedstreamlinedreportingmechanisms toincrease transparencyand
communicationbetweendepartments
Swim School Owner & Manager 2009-2011
ApolloBaySwimSchool,ApolloBay, VIC
Accounts Payable & Receivable (Maternity leavefixed term) 2008-2009
ApolloBayHotel,ApolloBay,VIC
Tourism industry- various positions 2004-2008
 ReservationandTouringCoordinator
 Tour and InformationAttendant
 GuestLiaisonOfficer-GroupsCoordinator
Events ProjectOfficer 2003-2004
Cityof Whittlesea, Whittlesea,VIC
 Assistedinthe developmentanddeliveryof the WhittleseaCommunityFestival
includingsuccessfullysourcing,contractingand supervisingthe roving
entertainmentandthe volunteerfestival staff
 Assistingwiththe developmentanddistributionof marketingmaterialsandseeking
councillorapproval throughinternalcommunicationprocesses
 Followingall councilprotocolsand managementdirectives
Stage and Event Managementteam- various productions 1999-2006
 Melbourne CommonwealthGames2006, Melbourne,VIC
 Oliver!IMGProductions,Melbourne,VIC
 Melbourne Fringe Festival
 BallaratBegoniaFestival
 Melbourne Comedy Festival
 NewWave Festival
 WhittleseaCommunityFestival
References
Debra Cerasa | 03 5237 8500
CEO | Otway Health
Carissa Brock | 03 5237 8500
Directorof Corporate Services |Otway Health
Tiffany Holt | 03 5237 6483
Principal |ApolloBay P-12 College