This document provides a summary of George Joseph's professional experience and qualifications. It outlines his 11 years of experience in networking, including roles as a senior network engineer, systems engineer, and faculty member teaching networking courses. It details his technical skills and certifications in areas such as routing, switching, wireless technologies, and various networking protocols and vendors including Cisco, Juniper, F5, Aruba and Check Point. Contact information and an employment history are also provided.

1. Mail: georgemangil@gmail.com
Phone:+91 96001 09959
 11 yearsof Experience with 6yearsin Networking(LAN/WAN/Security/Wirelesstechnologies).
 Hands onExperience Cisco/JuniperRouters&Switches ,(MPLS,RSVP, LDP, BGP, OSPF protocols,Multicasting,
COS,L2 technologies- Ethernet,VLAN,STP,RSTP,Ether-Channel)
 Performed crucial role inassisting customers,Juniper-Partners,SMBclientstoresolve technical issues.
 Technical Support Assistance forglobal customers(JTAC) –resolvingcomplexissuesinRoutingdomain.
 Well versedinTACtrouble ticketingsystemandJuniperprocesses.
 Playinganchorrole insupportingCore Routing&SwitchingenvironmentandinteractwithvendorstofindRCAs
and bestpossible resolutions.
 Playinganchorrole inhouse supportonvariousdomainslike Routing,Switching,Wireless,Firewalls& BIGIPs.
 HandledSystemadministration: Client/Serverinstallation&support –Microsoft Windowsdomain
 WorkedinMicrosoftVisual Studio&SQL ServerEnvironment (Role:JuniorProgrammer) inBanking&Hospital
Domainsduringthe initial phase of the career.
 Medium/Operationalknowledge inF5,Infoblox,ArubaWireless&CheckpointsolutionsinEnterprise
environment.

Date Organization Role
Oct – 2013 – till date Iron MountainServicesIndiaPvtLtd. SeniorNetworkEngineer
Feb2012 - Sep2013 CSS CORPPVTLTD. SeniorNetworkEngineer
(JTAC) JuniperNetworks
Jan 2010 – Nov2011 MAC ME SOLUTIONSLLC, DUBAI SystemEngineer
Nov2008 – Oct 2009 TALENT ME TECHNOLOGIESLLC, DUBAI SystemEngineer
Feb2007 – Nov2008 LAKHOTIA COMPUTER CENTRE, CALICUT Faculty – IT Networking
Jan 2004 – Jan 2007 DISTRICT TB CENTRE, WAYANAD(WHOPROJECT) Data Manager
Jan 2002 – Jan 2004 PERFECT SOFTWARESOLUTIONSPVT LTD. JuniorProgrammer.
Vendor Certification Date of Certification/Exam Schedule
CiscoCertifiedNetwork Associate (CISCOID:CSCO11742816) March 1, 2009
JNCIA – JUNOS(JUNIPERID: JPR159981) August 31, 2012
CiscoCertified NetworkProfessional (CCNP) CCNP SWITCH 642-813 – completed.
Preparingfor CCIEv5 R&S Written Exam
PROFILE
Career Summary
Certifications
GEORGE JOSEPH M. B

2.  Have potential toperformkeyrolesinNetworkingProjects.
 Easilyadaptin multifacetedenvironmentswith heterogeneousnetworks combinations
 knowledge inipv4networksin Enterprise &Service provider routingdomain
 Puttingefforttobe excellentTeamplayer.
 Can handle critical networkescalations& highprioritytickets
 ExperiencedinroutingdomainwithJuniper(M,T,Mx series) &Cisco Routers& Switches (Enterprise Level)
platforms.
IRON Mountain Services, Bangalore – Senior Network Engineer (Oct – 2013 to till date).
Job Role:
 In house Support for IRON Mountain Global Project & Operations support
 Design, Develop & Implement in Routing & Switching, Wireless for IRON Mountain Global scope
 Involved in recent IMAustralia DC cut over project
 Involved in revamping the routing infrastructure, with hands on exercise in BGP Migration
 Playing as a team member in Checkpoint Firewall Migration from Cisco ASA
 Design & Develop a prototype for Primary ATT EVPN Cloud failover mechanism.
 Performed crucial role in Aruba 6.3 Code Upgrade and enabling new features
 InteractwithOn-Site teamglobally totake care of Incidents on ticketing system. [Assyst Ticketing system)
 Interact with Service Providers to coordinate with them for the fulfillment of the project time to time.
 Playingcrucial role indeploymentF5LoadBalancersas part Lync/Exchange MigrationProject – AUSTRALIA.
 Working as a part of IT Network Infrastructure Global Support & involving Major Incidents Vs Bridges
 Initiate vendor support and resolving complex issues
 F5 Implementation/Operational support BIG IP LTM& APMTechnologies
 Provide supportforArubaControllerbasedWiFi Infrastructure asa part of Global WirelessProject support
effort.
 Responsible for Cisco Blade Chassis/ DC Nexus 7K & 5K support & troubleshooting issues.
 Configure BC, FEX & Nexus devices.
 Maintenance of Infoblox – GRID [IPAM, DNS, DHCP, NTP Services for Public/Private URLs/Hosts.
 Monitoring/Analyzingtrafficswiththe aidof followingtools:Cascade ProfilersRiverbed, Wire-Shark, IPERF
CSS CORP Pvt Ltd. Chennai – (Worked as JTAC Engineer for M, T & Mx series routers)
Senior Network Engineer (Feb 2012 – Sep 2013)
Job Role:
 Proactivelyinvolve in troubleshooting network issues with Juniper Partners, Service Managers, Resident
Eigineers, and NOC Engineers.
 Adoptand follow-upJuniperticketing procedures withinSLAsandensure CSAT.
 Provide extensive JuniperHardware &Software supportforentire M/T/MX seriesof routingplatforms
 Research,replicate andtroubleshoot customerissues,provide appropriate solution/immediate escalation
adheringto SLA.
 Focuson customerrequirementswiththeirproblemsandif required,providingthemstrategicplansof
actionsduringmaintenance windowsforbackups,redundanciesandminimumdowntimes.
 Assistingcustomersintheirmaintenance window withactivitieslike troubleshootandisolate issues,JUNOS
& hardware upgrades,configurationchanges,hardware replacementsetc.
 Performbugsearches, core dumpanalysis&findthe root cause of failure (software orhardware)
 Identifyhardware issuesandconfirmfailure bytroubleshooting&processRMA accordingly.
 Workedwithall majorISPsand companieslike Comcast,AT&T,SINGTEL,Reliance,Orange,Vodafone,
Bharathi,Verizon,Sprint,Google,TWC,TW Telecom, Yahoo,Amazon,Face book,IBM,NASA etc.
 Expertise inanalyzingthe logsbasedonincidentandfindsthe rootcause of failures.
 Providingconfigurationassistance onprotocolslikeOSPF,BGP,MPLS,COS,Multicast,VPNs,Routing
Policies,Firewalls,LAGs,MC-LAGs, Ethernettechnologies.
 Assistingcustomersinproactive case forCutovers,JUNOSUpgrade,Hardware Upgrade,andConnectivity
Migrations.
 InteractwithAdvancedTACon complex cases –engage themincritical issues.
Strengths
Professional Experience

3. MACME SOLUTIONS LLC, Dubai
System Engineer (Jan 2010 – Nov 2011)
Job Role
 On-site customer L2 support, handling technical issues with routing, switching, firewall & servers
 Manage and maintaincustomersupportviaon-site,remoteassistance.
 Educate customerto adhere properbestindustrypracticestosafe & secure networkenvironment.
 Responsible for Telco duties including supervising structured cabling system.
 Respond tothe technical supportemails andphone callsfromcustomersand helpendusersin
troubleshootingandresolvingsystemsandnetworkoriented issues.
 Take care of ininstallation/upgrade,troubleshoot&supportof CiscoSOHO, Branch Routers& Catalyst
Switches.
 Actively participate in implementing Microsoft Win SBS & Exchange Server 2007 project.
 Coordinatedwell with “Marfic” (IT Company located in Bangalore) for higher end installations & support.
 Design & implement VPN Projects (Site to Site, Remote VPN, SSLVPN and WEBVPN).
 Performed maintenance & health check of Cisco Routers, Switches & Security devices.
 Design& developnetworkprototypes & submit for feasibility & approval. Prepare project reports.
TALENT ME TECHNOLOGIES LLC, Dubai
System Engineer (Nov 2008 – Oct 2009)
Responsibilities:
 ConductSite Surveys,Design,Develop&ProposesNetworkSolutions(LAN,WAN,SECURITY& WIRELESS).
 Participatedinclientbusinessmeetingstodemonstratecompliantsolutionsaftersite survey&tech
discussions.
 Conducttrainingprogramsfor technical andnon-technical personnelatclientsite.
 Escalate issues from customer site and procure further support from vendors.
 Implement&maintainOutdoorWireless(Motorola,Proxim, Airlive,CiscoAironetWirelessSeries)&Wired
(CiscoRouters,Switches,Firewall,) solutions.
 Implement&maintain CiscoSecuritysolutions(FIREWALL,IPSEC,andSSLVPN) solutions.
LAKHOTIA COMPUTER CENTRE, CALICUT
Networking Faculty (Feb 2007 – Nov 2008)
Responsibilities:
 Responsible fortakingCiscoGlobal Certification(CCNA) classesasperCiscoofficial curriculum.
 Prepare networkprototypesandscenariosforthe labdemonstrations.
 Preparingstudentsforinternal examaswell as vendorcertificationexam.
 Share the knowledge of Networkequipments:Routers, Switchesandthe connectivity, standards,
LAN/WAN technologies&protocolstostudents.
DISTRICT TB CENTRE, (UNDER WHO PROJECT), WAYANAD, KERALA
Data Manager (Jan 2004 – Jan 2007)
Job Role:
 Database & SystemAdministration
 Monitoring& MaintainSystemsinTreatmentUnits.
 Data consolidation&reportingtohigherauthoritiesandWHOon regularbasis.
 Make correspondence withhigherauthoritiesviaElectronicmailsregardingmilestonesandachievements
of project.

4. PERFECT SOFTWARE SOLUTIONS LTD., CALICUT
Junior Programmer (Jan 2002 – Jan 2004)
Job Role:
 ExperiencedinObjectOrientedProgrammingEnvironment.(Visual BasicwithSQL Server).
 Have done code verification, testingand developed sub-modulesinbankingdomain.
 Performinstallation,maintenance of Software Package (Banking/Inventory/Hospital) atclientsite.
 Conductpost installation trainingprograms atclientsite.
 2004 – 2006, DOEACC“A” Level (AdvancedDiploma) –DOEACCCentre, NIT– Kozhikode.
 1999 – 2001, PG DiplomainComputerApplications - ET&T Corporation, Kozhikode
 1998 – 1999, DiplomainData Preparation&Office Automation –IHRDE,Kozhikode,Kerala.
 1995 – 1997, Bachelorof Economics,UnderCalicutUniversity –Kozhikode,Kerala.
 1993 – 1995 Pre Degree – Arts- Malabar ChristianCollege,CalicutUniversity, Kozhikode,Kerala
 1992 SecondarySchool LeavingCertificate,Boardof Examination,KeralaGovernment.
 Gender : Male
 Nationality : Indian
 Marital Status : Married
 LanguagesKnown : English,Hindi,Malayalam
 PermanentAddress : “Shines”,5/2305A, KalatharNilam,
Asokapuram, Kozhikode673001,
KeralaState,India.
 PassportNo : J 6 4 3 5 7 5 3, ValidUp to: 07-02-2021
 PAN No : BBYPM2537E
 Can be submittedasperrequirement.
I do herebydeclare thatall the detailsfurnishedabove are true tothe bestof my knowledge &belief.
Bangalore,Karnataka. (George JosephMB)
17th
June 2015
Academics
Declaration
References
Personal Profile