SlideShare a Scribd company logo
Rick Liu
7923 17th
Avenue, Burnaby BC V3N 1M4
Phone:
E-mail: yrliu.ca@gmail.com Profile: http://ca.linkedin.com/in/yrliu
Education
Simon Fraser University (SFU), Burnaby, BC
B.A.Sc. Engineering Science - Electronics Engineer Option
Achievement
McKesson Certificate of Achievement 06/2011
CompTIA Network+ Certificate 11/2010
Sun Certified Java Programmer (SCJP) 08/2005
Affiliations
APEGBC 09/2007 ~ 09/2011
Work Experience
Broadcom, Richmond, BC 08/2011 ~Present
Configuration Build Release Engineer
 Moving toward to CD process and executed Git / Gerrit server migration and integration
 Implemented CI build/test automation using Git / Gerrit, Jenkins, and OBS (OpenSUSE build service)
 Deployed and maintained infrastructure of 12+ physical servers with 40+ virtualization instances
(Ubuntu / OpenSUSE / Windows OS) using VMware ESXi5 across geological locations
 Developed and executed emergency recovery plan for 7/24 SCM production services
 git / gitolite / gerrit / jira / gitweb / cgit / cloc open-source software customization / administration
 Evaluated and customized open-source software using LAMP / perl / shell / ruby / python
 Provided user instruction documents using Atlassian Confluence
 Coordinated and assisted 120+ users across functional teams and across different time zone (India,
China, US, UK, Canada) on build support (Oracle Virtualbox appliance, build failure debug, RPM
packaging, branch/merge strategy) to achieve software release deadline.
 Standardized build / release process to maintain traceable artifacts and improve workflow efficiency
 Contributed open-source software by providing bug report and bug fix patches
McKesson, Richmond, BC 11/2010 ~08/2011
Configuration Management Engineer
Worked with project managers, developers and QC to effectively deliver quality products on time
 Managed multiple build cycles of various projects and resolved build issues
 Responsible for administrative management of MS Visual Sourcesafe (VSS) version control repository
 Updated various package installer/patch using InstallShield, Visual Basic (VB), and Perl scripts
 Explored new MS Team Foundation Server (TFS) 2010
 Researched migration options to TFS for version control repository (VSS), defect tracking system
(ClearQuest), and build system (Visual Build)
 Developed McKesson specific VSS converter program to migrate history to TFS using C# language
 Created SCM artifacts and reports to comply ISO and medical device regulation
 Experienced SharePoint server setup and MS-SQL server for TFS administration
 Participated in Agile methodology software development life cycle (SDLC)
R. Liu, 2
Mobidia Inc., Richmond, BC 04/2009 ~ 10/2010
Software Developer (Client Build/Test System)
 Designed and created multiplatform installation package on Windows, Mac, and Android using
InstallShield (IS), InstallAnywhere (IA), open-source Windows Installer XML (WiX), Mac
Packagemaker, and Android APK
 Applied Java AWT and SWING package to create customized GUI dialogs for IA installers
 Developed Windows Installer DLL library and executable in C++ based upon functional requirements
 Setup and maintained complex lab network (Router, Firewall, Switch, HSDPA) for manual testing
 Setup and maintained 25 multiplatform servers (XP/Vista/Win7, MacOSX, Fedora, Ubuntu, CentOS,
Red Hat Enterprise Linux) for building and testing automation using Buildbot, Makefile and Ant
 Designed and implemented automation test cases in Python language
 Identified, traced and resolved software bugs using Bugzilla defect tracking system
 Maintained source control repository and updated to SVN from CVS
 Accessed Android source repository using git
 Constructed Android station and automation build/test environment
 Analyzed server logs and Wireshark TCP traffic packets to troubleshoot problems
 Provide documentation and training sessions of automation build/test environment
HSBC Bank Canada, Vancouver, BC 09/2007 ~ 05/2008
Software Build Engineer
 Updated and executed daily build scripts for various configuration SIT, SAT, UAT, or Production
 Prepared and maintained technical documentation for project team and client deliverables
 Conducted server test on J2EE software application using white/black box technique on IBM
WebSphere environment and IBM DB2 database server
 Identified, documented, and tracked software defects found during testing
 Worked closely with senior developers to ensure defects are correctly identified and fixed
 Maintained and documented code using source control system: MKS-Integrity
 Collected user requirements and created software prototype based upon it
IProom Communications Co., Taipei, Taiwan 08/2005 ~ 09/2006
System Engineer
 Participated full software development lifecycle of front-end online conference system using LAMP
framework (Linux, Apache, MySQL and PHP)
 Hosted user-training sessions of online conference system and trained more than 50 enterprises,
organizations, and government agencies
 Provided remote / local technical support and maintenance on Red Hat Enterprise 4, Fedora 4/5,
Windows Server 2000/2003 IIS for WWW, FTP, Firewall/Router, SMTP, and MySQL database
 Diagnosed and monitored network traffic and performance
 Addressed customer questions concerning network architecture and system security
 Served as tech liaison between Sales and R&D sectors to resolve clients’ problems
 Interacted with customers
 Conducted manual hardware and software testing with test report
Hobbies and Interests
 Outdoor activities: ice-skating, snowboarding, swimming, basketball, and badminton
 Indoor activities: movies, music, books, cooking

More Related Content

What's hot

DaveSailors-resume-v9.6.8.save
DaveSailors-resume-v9.6.8.saveDaveSailors-resume-v9.6.8.save
DaveSailors-resume-v9.6.8.save
Dave Sailors
 
resume
resumeresume
jimnresumesse
jimnresumessejimnresumesse
jimnresumesse
Jim Nye
 
Amit Anand - devops
Amit Anand - devopsAmit Anand - devops
Amit Anand - devops
Amit Anand
 
IBM WebSphere Application Server Update - Technical University (March 2015)
IBM WebSphere Application Server Update - Technical University (March 2015)IBM WebSphere Application Server Update - Technical University (March 2015)
IBM WebSphere Application Server Update - Technical University (March 2015)
Ian Robinson
 
resume01
resume01resume01
resume01
joseph ferrao
 
Resume - Timothy Williamson
Resume - Timothy WilliamsonResume - Timothy Williamson
Resume - Timothy Williamson
Timothy Williamson
 
COBOL deployment to .Net or JVM - Developer Day
COBOL deployment to .Net or JVM - Developer DayCOBOL deployment to .Net or JVM - Developer Day
COBOL deployment to .Net or JVM - Developer Day
Micro Focus
 
Mgr resume072115
Mgr resume072115Mgr resume072115
Mgr resume072115
Michael Rose
 
mohan_was
mohan_wasmohan_was
Whats new in was liberty security and cloud readiness
Whats new in was liberty   security and cloud readinessWhats new in was liberty   security and cloud readiness
Whats new in was liberty security and cloud readiness
sflynn073
 
Cooper, Mark Resume.Final.8.2.16
Cooper, Mark Resume.Final.8.2.16Cooper, Mark Resume.Final.8.2.16
Cooper, Mark Resume.Final.8.2.16
Mark Cooper
 
Basil resume
Basil resumeBasil resume
Basil resume
Basil Varghese
 
John Haggins Res2015
John Haggins Res2015John Haggins Res2015
John Haggins Res2015
John Haggins
 
Building Video Apps on Salesforce Platform
Building Video Apps on Salesforce PlatformBuilding Video Apps on Salesforce Platform
Building Video Apps on Salesforce Platform
Francesco Iervolino
 
Vadiraj Raikar_Cloud Automation_DevOps
Vadiraj Raikar_Cloud Automation_DevOpsVadiraj Raikar_Cloud Automation_DevOps
Vadiraj Raikar_Cloud Automation_DevOps
Vadiraj Raikar
 
WDA_Resume
WDA_ResumeWDA_Resume
WDA_Resume
David Ashley
 
Data Modeling Lineage | Embarcadero Technoloiges
Data Modeling Lineage | Embarcadero TechnoloigesData Modeling Lineage | Embarcadero Technoloiges
Data Modeling Lineage | Embarcadero Technoloiges
Michael Findling
 
Praveen Kumar_CV
Praveen Kumar_CVPraveen Kumar_CV
Praveen Kumar_CV
Praveen Inturi
 
Ram Kumar - Sr. Certified Mule ESB Integration Developer
Ram Kumar - Sr. Certified Mule ESB Integration DeveloperRam Kumar - Sr. Certified Mule ESB Integration Developer
Ram Kumar - Sr. Certified Mule ESB Integration Developer
Ram Kumar
 

What's hot (20)

DaveSailors-resume-v9.6.8.save
DaveSailors-resume-v9.6.8.saveDaveSailors-resume-v9.6.8.save
DaveSailors-resume-v9.6.8.save
 
resume
resumeresume
resume
 
jimnresumesse
jimnresumessejimnresumesse
jimnresumesse
 
Amit Anand - devops
Amit Anand - devopsAmit Anand - devops
Amit Anand - devops
 
IBM WebSphere Application Server Update - Technical University (March 2015)
IBM WebSphere Application Server Update - Technical University (March 2015)IBM WebSphere Application Server Update - Technical University (March 2015)
IBM WebSphere Application Server Update - Technical University (March 2015)
 
resume01
resume01resume01
resume01
 
Resume - Timothy Williamson
Resume - Timothy WilliamsonResume - Timothy Williamson
Resume - Timothy Williamson
 
COBOL deployment to .Net or JVM - Developer Day
COBOL deployment to .Net or JVM - Developer DayCOBOL deployment to .Net or JVM - Developer Day
COBOL deployment to .Net or JVM - Developer Day
 
Mgr resume072115
Mgr resume072115Mgr resume072115
Mgr resume072115
 
mohan_was
mohan_wasmohan_was
mohan_was
 
Whats new in was liberty security and cloud readiness
Whats new in was liberty   security and cloud readinessWhats new in was liberty   security and cloud readiness
Whats new in was liberty security and cloud readiness
 
Cooper, Mark Resume.Final.8.2.16
Cooper, Mark Resume.Final.8.2.16Cooper, Mark Resume.Final.8.2.16
Cooper, Mark Resume.Final.8.2.16
 
Basil resume
Basil resumeBasil resume
Basil resume
 
John Haggins Res2015
John Haggins Res2015John Haggins Res2015
John Haggins Res2015
 
Building Video Apps on Salesforce Platform
Building Video Apps on Salesforce PlatformBuilding Video Apps on Salesforce Platform
Building Video Apps on Salesforce Platform
 
Vadiraj Raikar_Cloud Automation_DevOps
Vadiraj Raikar_Cloud Automation_DevOpsVadiraj Raikar_Cloud Automation_DevOps
Vadiraj Raikar_Cloud Automation_DevOps
 
WDA_Resume
WDA_ResumeWDA_Resume
WDA_Resume
 
Data Modeling Lineage | Embarcadero Technoloiges
Data Modeling Lineage | Embarcadero TechnoloigesData Modeling Lineage | Embarcadero Technoloiges
Data Modeling Lineage | Embarcadero Technoloiges
 
Praveen Kumar_CV
Praveen Kumar_CVPraveen Kumar_CV
Praveen Kumar_CV
 
Ram Kumar - Sr. Certified Mule ESB Integration Developer
Ram Kumar - Sr. Certified Mule ESB Integration DeveloperRam Kumar - Sr. Certified Mule ESB Integration Developer
Ram Kumar - Sr. Certified Mule ESB Integration Developer
 

Viewers also liked

Mahbub_Resume
Mahbub_ResumeMahbub_Resume
Mahbub_Resume
Mahbub-E- Khoda
 
CV of Venetia Munasar
CV of Venetia MunasarCV of Venetia Munasar
CV of Venetia Munasar
Venetia Munasar
 
ShruthiNayak
ShruthiNayakShruthiNayak
ShruthiNayak
Shruthi Nayak
 
Jack Oler 1
Jack Oler 1Jack Oler 1
Jack Oler 1
jack oler
 
16150_Vyučny_list
16150_Vyučny_list16150_Vyučny_list
16150_Vyučny_listTomas Smutny
 
navia cv
navia cvnavia cv
navia cv
Navia Jonkers
 
lupes resume 2015
lupes resume 2015lupes resume 2015
lupes resume 2015
Lupe Lares
 
S Wilbur Resume - July 2016
S Wilbur Resume - July 2016S Wilbur Resume - July 2016
S Wilbur Resume - July 2016
Sandra Wilbur
 
prhresumew
prhresumewprhresumew
prhresumew
Steven Schwartz
 
The CV
The CVThe CV
Abhishek resume
Abhishek resumeAbhishek resume
Abhishek resume
ABHISHEK SHARMA
 
Kevin A Williams
Kevin A WilliamsKevin A Williams
Kevin A Williams
Kevin Williams
 
Accountingdictionary
AccountingdictionaryAccountingdictionary
Accountingdictionary
Gorani & Associates
 
Yue wang resume2016
Yue wang resume2016Yue wang resume2016
Yue wang resume2016
Yue Wang
 
Thomas Clay1
Thomas Clay1Thomas Clay1
Thomas Clay1
Thomas Clay
 
William Foucher Resume & Brochure 2009.07
William Foucher Resume & Brochure 2009.07William Foucher Resume & Brochure 2009.07
William Foucher Resume & Brochure 2009.07
William Foucher
 
Resume 2016
Resume 2016Resume 2016
Resume 2016
Michael Urena
 
0bec19371b8769039cf058c9a8e64b15
0bec19371b8769039cf058c9a8e64b150bec19371b8769039cf058c9a8e64b15
0bec19371b8769039cf058c9a8e64b15
Huang Qi Shen
 

Viewers also liked (18)

Mahbub_Resume
Mahbub_ResumeMahbub_Resume
Mahbub_Resume
 
CV of Venetia Munasar
CV of Venetia MunasarCV of Venetia Munasar
CV of Venetia Munasar
 
ShruthiNayak
ShruthiNayakShruthiNayak
ShruthiNayak
 
Jack Oler 1
Jack Oler 1Jack Oler 1
Jack Oler 1
 
16150_Vyučny_list
16150_Vyučny_list16150_Vyučny_list
16150_Vyučny_list
 
navia cv
navia cvnavia cv
navia cv
 
lupes resume 2015
lupes resume 2015lupes resume 2015
lupes resume 2015
 
S Wilbur Resume - July 2016
S Wilbur Resume - July 2016S Wilbur Resume - July 2016
S Wilbur Resume - July 2016
 
prhresumew
prhresumewprhresumew
prhresumew
 
The CV
The CVThe CV
The CV
 
Abhishek resume
Abhishek resumeAbhishek resume
Abhishek resume
 
Kevin A Williams
Kevin A WilliamsKevin A Williams
Kevin A Williams
 
Accountingdictionary
AccountingdictionaryAccountingdictionary
Accountingdictionary
 
Yue wang resume2016
Yue wang resume2016Yue wang resume2016
Yue wang resume2016
 
Thomas Clay1
Thomas Clay1Thomas Clay1
Thomas Clay1
 
William Foucher Resume & Brochure 2009.07
William Foucher Resume & Brochure 2009.07William Foucher Resume & Brochure 2009.07
William Foucher Resume & Brochure 2009.07
 
Resume 2016
Resume 2016Resume 2016
Resume 2016
 
0bec19371b8769039cf058c9a8e64b15
0bec19371b8769039cf058c9a8e64b150bec19371b8769039cf058c9a8e64b15
0bec19371b8769039cf058c9a8e64b15
 

Similar to Resume-2015-SW

Maria Tverdostup Resume 2017
Maria Tverdostup Resume 2017Maria Tverdostup Resume 2017
Maria Tverdostup Resume 2017
Maria Tverdostup
 
Ayanava cv latest
Ayanava cv latestAyanava cv latest
Ayanava cv latest
Ayanava Mitra
 
Ayanava cv latest
Ayanava cv latestAyanava cv latest
Ayanava cv latest
Ayanava Mitra
 
Elizabeth_Neales_2016
Elizabeth_Neales_2016Elizabeth_Neales_2016
Elizabeth_Neales_2016
Elizabeth Neales
 
Jason Abbatiello - Software Engineer
Jason Abbatiello - Software EngineerJason Abbatiello - Software Engineer
Jason Abbatiello - Software Engineer
Jason Abbatiello
 
Shahriar_Nouri_Biz
Shahriar_Nouri_BizShahriar_Nouri_Biz
Shahriar_Nouri_Biz
Shahriar Nouri
 
Resume
ResumeResume
Resume
Brian Tabone
 
Khrurram_Khan_Resume BMO IBM MCSE CCNA M.Eng -
Khrurram_Khan_Resume BMO IBM MCSE CCNA M.Eng -Khrurram_Khan_Resume BMO IBM MCSE CCNA M.Eng -
Khrurram_Khan_Resume BMO IBM MCSE CCNA M.Eng -
Khurram Khan
 
SpencerKellerResume
SpencerKellerResumeSpencerKellerResume
SpencerKellerResume
Spencer Keller
 
Resume 20151204
Resume 20151204Resume 20151204
Resume 20151204
alan miles
 
Ravindra resume2015
Ravindra resume2015Ravindra resume2015
Ravindra resume2015
Pravesh Yadav
 
Bintan
BintanBintan
Bhagat Nikhil Arvind Resume
Bhagat Nikhil Arvind ResumeBhagat Nikhil Arvind Resume
Bhagat Nikhil Arvind Resume
Nikhil Bhagat, ITIL 2013
 
Resume-Fred
Resume-FredResume-Fred
Resume-Fred
Fred Bofahredin
 
Resume Steve Koblik
Resume Steve KoblikResume Steve Koblik
Resume Steve Koblik
Steve Koblik
 
Fazal Khan
Fazal KhanFazal Khan
Fazal Khan
Fazal Khan
 
Ruibo_resume2016
Ruibo_resume2016Ruibo_resume2016
Ruibo_resume2016
Ruibo Cai
 
sunilkumar_updated_resume
sunilkumar_updated_resumesunilkumar_updated_resume
sunilkumar_updated_resume
Sunil Kumar
 
ChuckRobledoBulletPoints
ChuckRobledoBulletPointsChuckRobledoBulletPoints
ChuckRobledoBulletPoints
Charles Robledo
 
Sandip Bose Resume
Sandip Bose ResumeSandip Bose Resume
Sandip Bose Resume
Sandip Bose
 

Similar to Resume-2015-SW (20)

Maria Tverdostup Resume 2017
Maria Tverdostup Resume 2017Maria Tverdostup Resume 2017
Maria Tverdostup Resume 2017
 
Ayanava cv latest
Ayanava cv latestAyanava cv latest
Ayanava cv latest
 
Ayanava cv latest
Ayanava cv latestAyanava cv latest
Ayanava cv latest
 
Elizabeth_Neales_2016
Elizabeth_Neales_2016Elizabeth_Neales_2016
Elizabeth_Neales_2016
 
Jason Abbatiello - Software Engineer
Jason Abbatiello - Software EngineerJason Abbatiello - Software Engineer
Jason Abbatiello - Software Engineer
 
Shahriar_Nouri_Biz
Shahriar_Nouri_BizShahriar_Nouri_Biz
Shahriar_Nouri_Biz
 
Resume
ResumeResume
Resume
 
Khrurram_Khan_Resume BMO IBM MCSE CCNA M.Eng -
Khrurram_Khan_Resume BMO IBM MCSE CCNA M.Eng -Khrurram_Khan_Resume BMO IBM MCSE CCNA M.Eng -
Khrurram_Khan_Resume BMO IBM MCSE CCNA M.Eng -
 
SpencerKellerResume
SpencerKellerResumeSpencerKellerResume
SpencerKellerResume
 
Resume 20151204
Resume 20151204Resume 20151204
Resume 20151204
 
Ravindra resume2015
Ravindra resume2015Ravindra resume2015
Ravindra resume2015
 
Bintan
BintanBintan
Bintan
 
Bhagat Nikhil Arvind Resume
Bhagat Nikhil Arvind ResumeBhagat Nikhil Arvind Resume
Bhagat Nikhil Arvind Resume
 
Resume-Fred
Resume-FredResume-Fred
Resume-Fred
 
Resume Steve Koblik
Resume Steve KoblikResume Steve Koblik
Resume Steve Koblik
 
Fazal Khan
Fazal KhanFazal Khan
Fazal Khan
 
Ruibo_resume2016
Ruibo_resume2016Ruibo_resume2016
Ruibo_resume2016
 
sunilkumar_updated_resume
sunilkumar_updated_resumesunilkumar_updated_resume
sunilkumar_updated_resume
 
ChuckRobledoBulletPoints
ChuckRobledoBulletPointsChuckRobledoBulletPoints
ChuckRobledoBulletPoints
 
Sandip Bose Resume
Sandip Bose ResumeSandip Bose Resume
Sandip Bose Resume
 

Resume-2015-SW

  • 1. Rick Liu 7923 17th Avenue, Burnaby BC V3N 1M4 Phone: E-mail: yrliu.ca@gmail.com Profile: http://ca.linkedin.com/in/yrliu Education Simon Fraser University (SFU), Burnaby, BC B.A.Sc. Engineering Science - Electronics Engineer Option Achievement McKesson Certificate of Achievement 06/2011 CompTIA Network+ Certificate 11/2010 Sun Certified Java Programmer (SCJP) 08/2005 Affiliations APEGBC 09/2007 ~ 09/2011 Work Experience Broadcom, Richmond, BC 08/2011 ~Present Configuration Build Release Engineer  Moving toward to CD process and executed Git / Gerrit server migration and integration  Implemented CI build/test automation using Git / Gerrit, Jenkins, and OBS (OpenSUSE build service)  Deployed and maintained infrastructure of 12+ physical servers with 40+ virtualization instances (Ubuntu / OpenSUSE / Windows OS) using VMware ESXi5 across geological locations  Developed and executed emergency recovery plan for 7/24 SCM production services  git / gitolite / gerrit / jira / gitweb / cgit / cloc open-source software customization / administration  Evaluated and customized open-source software using LAMP / perl / shell / ruby / python  Provided user instruction documents using Atlassian Confluence  Coordinated and assisted 120+ users across functional teams and across different time zone (India, China, US, UK, Canada) on build support (Oracle Virtualbox appliance, build failure debug, RPM packaging, branch/merge strategy) to achieve software release deadline.  Standardized build / release process to maintain traceable artifacts and improve workflow efficiency  Contributed open-source software by providing bug report and bug fix patches McKesson, Richmond, BC 11/2010 ~08/2011 Configuration Management Engineer Worked with project managers, developers and QC to effectively deliver quality products on time  Managed multiple build cycles of various projects and resolved build issues  Responsible for administrative management of MS Visual Sourcesafe (VSS) version control repository  Updated various package installer/patch using InstallShield, Visual Basic (VB), and Perl scripts  Explored new MS Team Foundation Server (TFS) 2010  Researched migration options to TFS for version control repository (VSS), defect tracking system (ClearQuest), and build system (Visual Build)  Developed McKesson specific VSS converter program to migrate history to TFS using C# language  Created SCM artifacts and reports to comply ISO and medical device regulation  Experienced SharePoint server setup and MS-SQL server for TFS administration  Participated in Agile methodology software development life cycle (SDLC)
  • 2. R. Liu, 2 Mobidia Inc., Richmond, BC 04/2009 ~ 10/2010 Software Developer (Client Build/Test System)  Designed and created multiplatform installation package on Windows, Mac, and Android using InstallShield (IS), InstallAnywhere (IA), open-source Windows Installer XML (WiX), Mac Packagemaker, and Android APK  Applied Java AWT and SWING package to create customized GUI dialogs for IA installers  Developed Windows Installer DLL library and executable in C++ based upon functional requirements  Setup and maintained complex lab network (Router, Firewall, Switch, HSDPA) for manual testing  Setup and maintained 25 multiplatform servers (XP/Vista/Win7, MacOSX, Fedora, Ubuntu, CentOS, Red Hat Enterprise Linux) for building and testing automation using Buildbot, Makefile and Ant  Designed and implemented automation test cases in Python language  Identified, traced and resolved software bugs using Bugzilla defect tracking system  Maintained source control repository and updated to SVN from CVS  Accessed Android source repository using git  Constructed Android station and automation build/test environment  Analyzed server logs and Wireshark TCP traffic packets to troubleshoot problems  Provide documentation and training sessions of automation build/test environment HSBC Bank Canada, Vancouver, BC 09/2007 ~ 05/2008 Software Build Engineer  Updated and executed daily build scripts for various configuration SIT, SAT, UAT, or Production  Prepared and maintained technical documentation for project team and client deliverables  Conducted server test on J2EE software application using white/black box technique on IBM WebSphere environment and IBM DB2 database server  Identified, documented, and tracked software defects found during testing  Worked closely with senior developers to ensure defects are correctly identified and fixed  Maintained and documented code using source control system: MKS-Integrity  Collected user requirements and created software prototype based upon it IProom Communications Co., Taipei, Taiwan 08/2005 ~ 09/2006 System Engineer  Participated full software development lifecycle of front-end online conference system using LAMP framework (Linux, Apache, MySQL and PHP)  Hosted user-training sessions of online conference system and trained more than 50 enterprises, organizations, and government agencies  Provided remote / local technical support and maintenance on Red Hat Enterprise 4, Fedora 4/5, Windows Server 2000/2003 IIS for WWW, FTP, Firewall/Router, SMTP, and MySQL database  Diagnosed and monitored network traffic and performance  Addressed customer questions concerning network architecture and system security  Served as tech liaison between Sales and R&D sectors to resolve clients’ problems  Interacted with customers  Conducted manual hardware and software testing with test report Hobbies and Interests  Outdoor activities: ice-skating, snowboarding, swimming, basketball, and badminton  Indoor activities: movies, music, books, cooking