1. MA. THERESA CCOONNCCEEPPCCIIOONN OO.. OONNGG
673 Santiago St. IDI Village Severina 18 Parañaque
8243583/ 0917-9377886/ 0922-2235447
mtco14@yahoo.com
OBJECTIVE
· To apply the knowledge I acquired through education, training and work
· To contribute and share with the company my skills and experience and help attain its mission and
objectives
· To develop my personality and improve different aspects of myself through the learning from the
organization
WORK EXPERIENCE
· Philippine Airlines
PNB Financial Center, Diosdado Macapagal Ave, Pasay City
– Officer-in-Charge (October 1, 2014 - Present)
Responsibilities:
o Manage, supervise, review the output of the division’s team members
o Monitor and provide feedback on the performance of the division’s team members
o Handle special projects that may be assigned by the Vice President – Financial Services
Department
o Coordinate with different divisions by facilitating meetings to address concerns raised by internal
and external users
o Prepare presentation and proposal of processes for higher management’s review
o Document procedures for Cargo Accounting Division
– Financial Systems Analyst (August 16, 2008 – September 30, 2014)
Responsibilities:
o Develop and document accounting procedures and guidelines related to Sales, Refunds and
Remittance
o Participate in user testing and evaluation of new procedures prior to implementation
o Conduct tests of transaction and post-implementation reviews of newly implemented processes to
ensure compliance
o Provide work direction to less experienced employees within the department by conducting
trainings/briefings regarding accounting requirements, how to prepare the accounting reports and
how the accounting system works.
o Review the business accounting processes and procedures, and makes recommendations on
how to automate or simplify the process.
o Attend to concerns and queries of Accounting divisions and provide support to external clients
such as travel agents

2. – Accounting Clerk (April 3, 2006 - August 15, 2008)
Responsibilities:
o Processes and validates station refund of Foreign-based Ticket Offices and General Sales
Agencies in the Revenue Accounting Proration and Interline billing Decision (RAPID) System.
o Issue irregularity reports to non-compliant and erring users or external clients
o Receives refund applications from walk-in passengers
o Assist walk-in passengers in their refund concerns
o Attends to phone and email queries & follow-ups regarding International Refund transactions
o Perform month-end accruals and journal entries in Oracle General Ledger
· United Coconut Planters Bank (UCPB) – Bookkeeper
Makati City
August 16, 2005 – March 31, 2006
Responsibilities:
o Maintains the books of the different UCPB branches
o Ensures correct balances of account of the different UCPB branches
o Coordinates with branch managers regarding bank transactions for the day
o Perform month-end accruals
o Attend to telegraphic fund transfer request of branches
· Prudential Bank – Audit Clerk
Makati City
June 29, 2005 – August 15, 2005
Responsibilities:
o Conducts audit of internal controls of different branches
EDUCATIONAL BACKGROUND
College : University of Santo Tomas
Espana, Manila
Bachelor of Science in Accountancy
(Graduated – 2004)
High School : Makati Hope Christian School
Pasong Tamo Ext., Makati City
(Graduated – 1999, Third Honorable Mention)
SKILLS
· Proficient in English and Filipino (both oral and written)
· Knowledgeable in Chinese (Mandarin and Fookien)
· Computer Literate
· Knowledgeable in MS Word, MS Excel and MS Powerpoint
· Typing Speed (40-50 words per minute)
· Knowledgeable in Oracle Financials - Receivable, General Ledger Module

3. · Knowledgeable in Revenue Accounting Proration Interline Billing Decision system and Sabre Interact
System
· Capable of working under time pressures and deadlines
· Capable of conducting an effective business letters
TRAININGS
National Institute of Accounting Technicians
· Certification on Certified Accounting Technician Level 3 – Taxation and Payroll Accounting
June 2013
Civil Service Commission
· Civil Service Eligible – Professional
November 2010
Philippine Airlines
Presentation Skills Workshop
PAL Learning Center, Manila
May 21-22, 2008
Facilitating Skills Workshop
PAL Learning Center, Manila
July 29-30, 2008
Basic Lotus Notes Training
PAL Learning Center, Manila
August 15, 2008
Effective Business Writing Workshop
PAL Learning Center, Manila
September 3-4, 2008
Effective Oral Communication
PAL Learning Center, Manila
September 22-23, 2008
Negotiation Skills
PAL Learning Center, Manila
Advance MS Excel Training
PAL Learning Center, Manila
February 15, 2013
Meeting Management
PNB Financial Center, Pasay City
June 28, 2013
Oracle R12 Receivable and Cash
Management Users Training
PAL Learning Center, Manila
June 20, July 1-5, 2013
Project Management
PAL Learning Center, Manila
May 15 – 17, 2014
May 25-26, 2010
Delegation Workshop
PAL Learning Center, Manila
July 20, 2010
CHARACTER REFERENCES
Ms. Anna Carolina Reyes Manager – Sales Processing Accounting Division
Philippine Airlines
+639065608006

4. Ms. Myriam Gallardo OIC/AVP – Tax and Cash and Receivable Accounts Division
Philippine Airlines
+639178682606