Nicholas Meola is seeking a position as a Web Content Manager/Editor and has over 15 years of experience working for Toshiba in roles related to web product launches and content management. He has excellent communication, project management, and problem-solving skills. His experience includes gathering information from various teams to coordinate web launches, creating content like product specifications and images, and verifying accuracy of information. He is proficient in various software programs and has a track record of launching hundreds of Toshiba products accurately and reliably.

1. Nicholas Meola
3050 South Bristol Street # 4 D
Santa Ana, CA 92704-6702
Home (714-751-8438)
JOB TARGET: Web Content Manager/Editor
Summary:
Toshiba. Fifteen years computer experience, with an emphasis on Web product launches.
• Toshiba Presale Support 1992-1996: consumer sales support, training, and marketing
• Toshiba Presale Marketing EDS 1996-1999
• Toshiba e-Business Team 1999-2001
• Toshiba Web group 2001-2016.
Capabilities:
• Excellent verbal, written, and people skills
• Thorough in methodology, with an emphasis on follow-through, and communication
• Ability to handle multiple projects and teams under a deadline
• Problem solver: analytical, systematic, efficient, proactive, and detail oriented
• Innovative: can create tools and/or process capable of satisfying a broad user base
• Productive: An overachiever, enhanced by Franklin Covey time management seminars
Knowledge and Understanding:
• Proficient in Microsoft Office Suite, including Excel and Access
• Photoshop, Dreamweaver
• Broadvision® Expert
• Knowledge of i2 systems, as they relate to all facets of BTO product launches
• Proven knowledge of computer technology and its effects on customer use, from both sales and
technical viewpoint
Experience Summary:
Web Content Manager/Editor. Irvine, CA.
April 2001-March2016.
Responsibilities
• All Core Product Web Launches [Notebooks (BTO and BTS), Projectors, etc.].
• Interface with Product Marketing, i2 for BTO products, Customer Marketing, Marcom, Public
Relations, and other members of my immediate web team, with a view to gathering, coordinating, and verifying
all web-launch deliverables.
• Deliverables: Multiple database setups, product tours, project roadmap, notebook image creation,
accessory compatibility, notebook finder, web writing/editing (as needed), and verification/correction of the
following: detailed “green” specs, message maps, BTO i2 structures, pricing and promotions, and review of the
public press release.
• Known for accuracy, reliability among Product Marketing
Accomplishments
• Technical writing.
Created the first Detailed Specifications from customer questions, distributed through the Toshiba Autofax
System. These transitioned to the Toshiba Website for use by the support group, the general public, and, via
various web portals to Toshiba’s retail and B2B partners.
• Sales Support. While assigned to the server group, I created a sales brochure from a service manual. Ran
the demo pool, was assigned an 800 number to answer pre-sale questions. Finally, I created the first paper
configurator used to configure any server in the line. It was complete with current pricing, and product notes.

2. As part of the web team, these same skills were called upon to answer customer questions, both pre-sale and
post-sale. Support questions were referred to Toshiba Support.
• Product Launches. Responsible for launching hundreds of Toshiba products (2004-2016), Proof reading
resource documents, creating thousands of supporting images (Photoshop). Developed a Project Roadmap to
unite three separate groups into one color-coded Excel spreadsheet. Distributed to 30+ individuals in
marketing, support, web group.
• Fifteen years retail sales experience in the consumer electronics
o 1991-1992: L.A. Tronics. Sales Associate, Audio/Video, Business Equipment
o 1990-1991: J.C. Penny. Sales Associate, Men’s Suits.
o 1989-1990: Financial Services, Inc. Programmer
o 1986-1989: Sears. Assistant Manager, Men’s Tailored Clothing.
o 1974-1986: Sears. Sales Associate, Audio/Video Department.
Education:
• THE CHUBB INSTITUTE, Parsippany, New Jersey 1989-1990.
• FAIRLEIGH DICKENSON UNIVERSITY, Teaneck, New Jersey 1976.
o B.A. English/Comparative Literature magna cum laude; GPA. 3.73
o Phi Epsilon Omega and Phi Zeta Kappa honor societies.
o Three years editor of the college literary magazine