Tanya Mena is seeking an opportunity as an industrial engineer. She has over 10 years of experience in operational risk management, process improvement projects, research analysis, and product design. Her experience includes projects at Santander Bank, Ryder Memorial Hospital, Ethicon LLC, Haemonetics, and Domino's Pizza focused on reducing costs, improving quality and productivity. She has strong skills in statistical analysis, problem solving, and using tools like Lean Six Sigma, Minitab, and Arena Simulator. Mena holds a B.Sc. in Industrial Engineering from Polytechnic University of PR and is pursuing Lean Six Sigma Black Belt certification.

1. TANYA MENA
Industrial Engineer Graduate
tanya.mena@gmail.com 787-367-9760 1770 S State Road 7 unit 310, North Lauderdale, FL
OBJECTIVE The opportunity to prove my abilities and continue growing as a professional while working towards the common goal of
improving quality of operation, product and service.
EXPERIENCE Employment Project
Project Development and Implementation, Santander Bank, (Mar 2016- Jun 2016) Operational risk process improvement
projects related to Risk and Control Self Assessments, Scenario Analysis, Key Risk Indicators, Risk Appetite Statements, Internal
Loss Data and Mitigation Management in order to ensure a complete risk oversight & regulatory compliance.
Operational Risk Officer, Santander Bank (Apr 2014 – Jun 2016) Experience in operational risk, social engineering, GLBA, risk
assessments, operational losses, asset custody monitoring, Key Risk Indicators, budget projection & monitoring as well as
statistical and metrics dashboard as part of a weekly reporting program. Assisted on multiple projects including Fraud Control,
Mortgage database upgrade(in Excel) and Business Continuity methodology modification and implementation.
Researcher & Analyst, Dr.JAM Professional Services (Aug 2015- Feb 2016) Research, data gathering, analysis and design in
the reduction of process lead time and variation in Adult and Pediatric ER of the Ryder Memorial Hospital, resulting in cost
reduction and increase in revenue and productivity.
Researcher & Analyst, Ethicon LLC (Mar 2015- May 2015) Reduction of waste and productivity improvement in medical
devices packaging area.
Researcher & Analyst, Haemonetics,(Mar 2015- May 2015) Improved material flow in GPT manufacturing area by reducing
waste, determining relationship between activities and designing a new layout that created a more efficient process.
Product Designer, Production & Marketing, Boater Baby prototype (Nov 2014 – May 2015) Complete analysis from the
creation, production, inventory control and distribution of a potential marketable product.
Researcher & Analyst, Santander Bank (Nov 2014 – Feb 2015) Layout and information flow analysis of Customer Complaint
and Investigations. Reduction of process time and operation optimization.
Researcher & Analyst, Domino’s Pizza (Mar 2014- May 2014) Analyzed repetitive, non-repetitive and multi-task operations.
Performed MTM analysis.
Operational Risk Intern, Santander Bank (Feb 2014 – Apr 2014) Implemented statistical analysis for stress test scenarios and
projections. Obtained training and experience in various fields such as risk assessments, account reconciliations, operational
losses analysis & statistical database maintenance.
Researcher & Analyst, Under the Trees Restaurant (Aug 2013- Oct 2013) Research and audit experience. Work Design
analysis and Human Factors System Optimization.
Researcher & Analyst, KIA Motors Puerto Rico (Feb 2013- May 2013) Audit Experience on system optimization. Research
centralizing in statistical analysis of process trend and reduction of variation.
Assistant Manager / Waiter, Under the Trees Restaurant (May 2009 – Apr 2014) Multi-tasking under various scenarios
involving customers and employees. In charge of customer management, inventory analysis & quality inspections.
Sales Representative, GAP Inc. (Jun 2004- Jun 2005) Floor sales, inventory management and display modifications.
CERTIFICATIONS
 Lean Six Sigma Black Belt in Training Certification
 Certified Vendor Manager
LANGUAGES
Written and verbal communication skills
EDUCATION
B.Sc. Industrial Engineering- Polytechnic University of PR
 Magna Cum Laude
 Final Project selected for 2016 IIE Annual Conference
 Project recommendations approved for implementation(06/2016)
SKILLS
 Responsible & organized with great leader abilities.
 Fast learner, creative with great attention to detail.
 Team player with the ability to work independently.
 Excellent in working under pressure.
 Proficient in multi-tasking environments.
 Knowledgeable in problem solving scenarios.
 Excellent written and verbal communication skills.
 Effective presentation preparation.
 Computer Skills on Windows & Mac OS:
o Microsoft Software (Word, Excel, Power Point, Visio,
Project), Minitab Statistical Software, Arena Simulator,
3DSSPP Software, SketchUp, Internet Research, C++
computer programing experience using MS Visual and
Eclipse.
English Spanish