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CURRICULUM VITAE
Correspondence Address- ABDUL SADIK KHAN
House No 45 A, Sanjay Nagar B E-mail: - sadikkhan.info@gmail.com
Jhotwara , Jaipur Contact No: 09371004474
Objective: A Challenging position in professional organization where I can enhance my skills and strengths
in conjunction with the company’s goals and objectives. At this point of my career, I am looking
for opportunities in a growth-oriented organization where my skills are prone to be an asset to the
company.
SNAPSHOT
 Overall work experience of approx 9+ years in Telecom.
 Working with Reliance Communication from Dec14 as Manager – Data( 4G/2G- Mobility &Dongle) &
VAS Marketing.
 Worked with Sistema Shyam Teleservices Limited (MTS) jaipur for 3.6 years as Deputy Manager- VAS
Markting
 Worked with Videocon Telecommunications Ltd.Corporate Office,Gurgaon as Senior Executive (Revenue
Assurance) –VAS for 11Month.
 Worked with Aircel Ltd. New Delhi as Business Analyst –for 10Month
 Worked with Vodafone, jaipur for 1.5 years as Executive VAS Marketing –Off Roll
 Worked with Idea, jaipur for 1.1 years as Executive VAS Marketing –Off Roll
 Worked with Bhargava Web Technology, New Delhi for 6 Month as Junior Web Developer
 Worked with Compucom Software Ltd, jaipur for 1.5 years as Computer Faculty cum Office Assistant
 MBA with specialisation in Marketing & MSC in Computer Science.
Job & Experience’s
Organization :- Reliance Communication, Maharashtra.
Working Since :- Dec14 to till date.
Designation : - Presently working with Reliance as Manager-Data (Small Screen & Large Screen) & VAS
and additional Responsibility for Voice Postpaid & FWP from last 5 month .
Job Responsibilities:-
Revenues
 Responsible for achieving Data revenue buckets in the Data stream ( Mobility as well
HSD) & VAS.
 Formulation and execution of strategic Business plans for Data business to enhance Product Life Cycle
(PLC) and Customer Life Cycle (CLC)
 Data ARPU & usage/sub enhancement through CLM activities with close watch on RPMB
 Work on Zone/ Hub / BTS level analysis to drive penetration & increase revenue.
 Drive BWD on the new acquisition base ( GSM/CDMA Mobile & HSD Prepaid &
Postpaid).
 by baby care program.
 Development & implementation of strategies for increasing revenue by driving higher penetration/
increased ARPU, higher Data usages & by opening new channels of product.
 Responsible for launching Smart device, Product & Design promotional campaigns & ensure adequate
communication to increase awareness
 Acquisition of GPRS packs through support to the sales team, monitoring at Zonal level to Retailer level,
contests, OTFs on special products, appropriate communication in the market & segmented promotion
activities to the GPRS Enabled Handset Non user Base.
 Using SAS tool for U&R activities like giving segmented offerings.
 Also worked on increasing the penetration & revenue of other VAS products like CRBT & P2A, &
understanding of IVR products.
 Interface with Content Vendors/Partner for new services, content that can help drive
revenues
Acquisitions
• Maintain product mix &quality of acquisitions by monitoring at zonal level to channel partner level
• Responsible for new acquisitions (2G/4G) of Dongle & Postpaid by way of fresh customers or winbacks
from the existing base.
• Closely monitor product profitability &health of the customers.
• Segmentation of subscriber base &U&R Activities to drive usage& revenue through BTL
promotions&telecalling -plan upgrade, pack up selling & cross selling.
• Best Fit plan proposal to customers for customer delight & churn reduction.
• Develop schemes &contests for sales team & channel to create excitement.
• Support sales team by providing data for lead generation.
• Also responsible for acquisitions from Bundle promotions launched, as relevant.
• Ensure Data promotion through IVR. SMS’s, Telecalling( DFR) , IBD etc to ensure proper Product
awareness & initiating contest & new services on both, prepaid & postpaid systems etc to increase
contribution to circle revenue.
• Launch new products to boost acquisitions;&customise products for bulk deals.
Segmentation & Data mining
• Responsible for new launches and post launch analyses.
• Needs to ensure fewer “Marginal” Users are added and identify trends / practices that will ensure
additions happen in the “Better” buckets.
• Introduce Strong analysis of Data Churn Management for reduce churn the customers.
• Performance Monitoring of VAS products : daily usage and gross adds/churn for VAS services
Communication
• Customer & Trade communication on Products & Offers
• Product communication brief, and program implementation
• Interacting and coordinating with different department for ensuring smooth launch of product and
promotions
• Formulation & deployment of effective communication mix strategies to ensure market share, brand image
& saliency.
Achievements:
• Pivotal in 4G Launch in MHG Circle for all Marketing Activities.
• Consistent Rev Achievement in Q1 with 106% achievement.
• Incremental Increase of 35 % of Mobility Data ARPU From INR 26.7 in JAN15 to INR 35.2 Jan16..
• Incremental Increase of 2 % of Postpaid Data Dongle ARPU From INR 477 in JAN15 to INR 482 Jan16..
• Successful increase of 12% in high value Data recharge of 127, 149, 248 in GSM Mobile & 3001 in HSD.
• Reduce Prepaid HSD Churn from 6% to 4.5%.
• Introduction of Missed call campaign & Banner for HSD( Post & Pre) with incremental increase of 5% in
Overall Activations during Mar15 end
• Process Streamlined for promotions, DFR Calling, Product Expiry etc..
Winner of Reliance Elite Awards :
 West Region Elite Awards- Q3’15 for Achieving Growth of 4% in Data Rev exit Q3 over Q2
 West Region Elite Awards- Q2’15 for Exceptional Performance & 3% Growth inData Rev
 West Region Elite Awards –Q4’16 for Achieving Growth of 8% in CRBT Rev & Got Nationally No
3
 Elite Awards for Data Revenue achieved (102%) in Oct/Nov/Dec15.
 Elite Awards for Consistency performance & New Product Launching in July/Aug15
Organization :- Sistema Shyam Teleservices Limited (MTS) jaipur.
Working Since :- July-11 to Dec14.
Designation : - Sr. Specialist (DM) in VAS & NPD Dept.
Brief Description: - Sr. Specialist –VAS & NPD Group.
Job Responsibilities:-
Revenues
• Responsible for the AON revenue buckets in the CRBT/SMS/Voice-VAS/Data stream.
• Also responsible for driving New acquisitions of VAS.
• Development & implementation of strategies for increasing revenue by driving higher penetration/
increased ARPU, higher VAS usages & by opening new channels of product.
• To define, develop and implement programs to enhance usage and loyalty resulting in higher stickiness
and revenues.
Acquisitions
• for acquisitions from Bundle promotions launched, as relevant.
• Ensure correct acquisition practices are rolled out in the market & new acquisitions by way of fresh
customers or winbacks from the existing base
• Packaging of content for increased downloads. It includes event based content planning, creating new
zones, offering new schemes etc.
• Ensure VAS promotion through Voice OBDs, IVR. SMS’s, Telecalling , IBD , CMS Shop, Mshotcut etc to
ensure proper VAS awareness & initiating contest & new services on both, prepaid & postpaid systems etc
to increase contribution to circle revenue.
Segmentation & Data mining
• Responsible for new launches and post launch analyses.
• Introduce Strong analysis of VAS Churn Management for reduce churn the customers.
• Product wise Promotion planning for all VAS services- CRBT/Data/Voice/SMS/WAP
• Performance Monitoring of VAS products : daily usage and gross adds/churn for VAS services
Communication
• Customer & Trade communication on Products & Offers
• Internal communication - Customer service, IT, IN, Legal, Marcomm.
• Product communication brief, and program implementation
• Vendor management - promotion of products/content/new product development
• Interacting and coordinating with different department for ensuring smooth launch of product and
promotions
• Responsible for budgetary control (Track, Monitor and execute within the budgets as planned) & MIS.
• Formulation & deployment of effective communication mix strategies to ensure market share, brand image
& saliency.
Understanding the customer behavior
• Market research to understand subscriber behavior better
• Work with IT / Tech teams for improving existing processes to enhance consumer experience on various
services
• Minimize the TAT for VAS complaint resolution
Achievements:
• Leading overall growth in the first year with 101% achievement.
• Increase ARPU 8.4 in Apr12 to 9.79 June13.
• Increase ARPU 9.79 in June13 to 9.93 Oct14.
• Increase Mobile Internet pack penetration from 3% in Apr12 to 11% May13.
• Increase Mobile Internet pack penetration from 11% in May13 to 13% Oct14..
• National leadership in 5 major services( Music services,CRBT,Internet Pack,SMS pack and Data & WAP
Services) highest penetration nationally in MTS PAN India.
• Process Streamlined for promotions, invoicing, Provisions and Vendor Management
• Reduce OBD Costing Revenue from 2.78 lacs in Mar12 to 80 K in Oct 14 Avg( -71% )
• Winner of MTS Pan India Awards :
o MTS Top VAS Achiever & performer Awards “I'm Possible contest” Revenue achieved(130%) in Apr13
o MTS Top Performer in VAS “MTS Music Mania CRBT Contest Revenue achieved(116%)in Oct12.
o MTS Top Performer in VAS“MTS Mansoon Dhamaka contest” Revenue achieved (110%) in Aug12.
o MTS Performer in VAS “MTS Valentine contest” Revenue achieved(78%)in Feb12
o MTS Top Performer in Vas “MTS Cricket Contest” Revenue achieved(150%) in Apr13
o MTS Top Performer in Vas “Diwali Dhamaka contest”
o MTS Top Performer in Vas “Win A Car Contest.”
• Winner of Circle Awards:
o MTS Champ Award in Nov-13 for Consistent VAS Revenue performance as well achieving 102% of
VAS Revenue Target.
o MTS Golden Award inQ1-12 in Rajasthan circle for 100% target achievement continue for Six months
o MTS Golden Award in Q3-2011, Reduce the VAS Waiver Amount from 1.01 Rs Mn in Aug’11 to 0 .
34 Rs Mn in Sep’11 (-66%) Leakage Drop
Organization :- Videocon Telecommunications Ltd.Corporate Office,Gurgaon.
The Videocon group emerges as a USD 2.5 Billion global conglomerate continuing to set
trend in every sphere of its activities from a conformance room size assembly line in 1979.
Datacom, as the telecom operator arm of Videocon, has received Pan India UAS licenses
and plans to roll out pan India GSM services. The company has already received spectrum
in many circles of the country.
Working Since :- August-10 to June -11.
Designation : - Senior Executive (Revenue Assurance) in VAS
Brief Description: - As Sr. Executive (RA) –VAS & MIS.
Job Responsibilities:-
• VAS products and short code configuration and validation.
• Content Partner data validation for payout.
• Daily reconciliation for Data Services, Voice services and other VAS services.
• Prepare daily MIS and Dashboards for VAS Revenue Tracking and analysis.
• Daily & Weekly reconciliation and required analysis on regular interval for Pre-Post checks,
Service wise/ Vendor wise / Rate wise tracking of VAS codes
 Accountabilities:
• New VAS Product Configuration and Validation
• HLR vs. IN Reconciliation
• Vendor Cleanup Reco
• Daily revenue Tracking through Dashboards
• Prepare MIS for Management reporting purpose.
• Daily SDP Rater report analysis
• Check daily Short code and other VAS service Charging
• All VAS products testing and validation, Business Requirement validation according to RA
perspective, capture the issue & Resolve them
Organization :- Aircel Ltd. New Delhi
Working Since :- Oct-09 to July-10.
Designation : - Business Analyst- Sales
Brief Description: - I was in Aircel Ltd. as Business Analyst for Sales operations in the Delhi Circle
Job Responsibilities:-
• Market Size, Current Scenario & trends, Providing data for circle operation review & required
analysis on regular interval
• Handling the end to end operations of Easy Recharge-PRETUPS( Online software of sales) for
Circle.
• DMS( Distribution Management System) Roll Out, Complete Understanding, co-ordination of
DMS, Managing DMS operations For Delhi & Haryana Circle
• Various Projects Updation like Activation Report, Activation Decay ,Recharge Decay, DREC
V/s NON DREC Analysis, Sales Incentive ,FRC & SRC, Dialer Tune & Pocket Internet Report,
Weekly Review Analysis, Sales MIS, Operation Report, Sales and Distribution Report of
Prepaid and Postpaid
• Co-ordination with inter departments for any support meant to Sales Team.
like CSD, Networks, Finance & Marketing etc
• Co-ordination with the sales team on regular basis for any sort of Sales Support
• Keeping a track of all the activities of the competitors.
• Analyzing the activation, recharging, MOU, CEF Collection pattern & other reports related to
Sales.
• Participating in the business planning activities.
• Monitoring of the productivity of the Sales Team & the various Channels.
• Co-ordination with Corporate team on regular basis for Circle’s Activities.
Achievements:
• Successfully driven Dialer tune paper card of value Rs.7, 31, 240 through sales channel.
• Successfully Launched DMS in Delhi Circle and Haryana circle
• Brought Aircel Delhi circle to number 1 position across India in DISTRIBUTION
MANAGEMENT SYSTEM (DMS)
• Successfully driven high value recharge of 499, 999, 1411 and 2010.
Organization :- Vodafone Essar Limited. JAIPUR
Working Since :- June-08 to Sep-09.
Designation : - Executive (VAS) -Offroll
Brief Description :- I was in Value Added Service team as a VAS Executive. I am looking VAS activities of the
Rajasthan circle.
Job Responsibilities : - The job responsibilities are:
• Responsible for enhancing all vas services and build up usage of existing subscribers through
special plan and activities.
• To ensure revenue target as mutually decided with the Management.
• To segment customers and offer them specific plans to increase long distance usage like 1 pe
3 Free SMS in P2P usage.
• Generating trail in non-users through special offering like first 1 min free in Voice usage in
VAS.
• To achieve targeted VAS revenue and penetration & to increase penetration of amongst
subscribers. Innovate continuously to bring fresh ideas and variations into current
application.
• Supervising and managing OBD and all activities in VAS Services.
• Analysis of data of various applications.
• Responsible for making End-to-End MIS. (This MIS contains all VAS related data)
• Responsible for Testing of STK Menu and services.
• Maintaining all data & MIS’s related Processes.
• Responsible for Message Promotion Related to VAS.
• Implementing Prepaid and Postpaid data to monitor the various activities of VAS.
• Responsible for handle and maintain record of All VAS invoice.
• Providing all prepaid and postpaid data to various vendor and Outbound Call Center for
VAS Calling.
• Maintain Prepaid and Postpaid data Related to GPRS.
Achievements:
• 7% increment revenue of all Voice Services in July-09
• 18% increment revenue of all Voice Chat Services in June-09
• 22% increment revenue of all Voice Services in June-09
• 4% increment revenue of SMS in May-09
Organization :- Idea Cellular Ltd. JAIPUR
Working Since :- May –07 to till May-08.
Designation : - Executive (VAS)
Job Responsibilities : - The job responsibilities are:
• Responsible for All Vas Activities.
• Responsible for making End-to-End MIS. (This MIS contains all VAS related data)
• Responsible for Testing of Idea STK Menu and services.
• Responsible for Message Promotion Related to VAS.
• Responsible for handling and Resolve All VAS Complaints.
• Corresponding to all VAS Vendors and Clearance All Invoices.
• Implementing Prepaid and Postpaid data to monitor the various activities of VAS.
• Responsible for handle and maintain record of All VAS invoice.
• Maintaining all data & MIS’s related Processes.
Organization :- Bhargava Web Technology, New Delhi.
Working Since :- From Nov-2006 to March-2007
Designation: : - Junior Web Developer
Job Responsibilities : - The job responsibilities are:
• Responsible for Designing and develop Web software & coordinating with IT for required
rectification of error cases.
• Coordination with the Web Animation and Designing Layout.
• Analyzing the Web complaints and action taken against them by root cause analysis.
Organization :- Compucom Software Ltd, Jaipur (Raj).A public limited company listed in Indian Stock
Exchanges (BSE) and Indian center for Software development and research of Compucom
Inc, USA and its associate Teckmark Global Solution, New Jersey USA. The organization
is a Rajasthan’s leading I.T. solution provider with a fast growth, having achieved ISO
9002.
Working Since :- February 1st
, 2005 to June, 2006
Designation: -Computer Faculty cum Office Assistant.
Job Responsibilities:-
• Responsible for Software Designing and teaching for corporate Offices and students.
• Handling the problems regarding web site design documentation and Image Editing for the
web design.
• Responsible for all type documentation and office works
Academic Qualifications
• Graduate with Arts Stream from University of Kota, Kota in 2003-04.
• Senior Secondary with 64% marks (Science-Biology) From Rajasthan Board, Ajmer in 1998-99.
• Secondary with 70% marks From Rajasthan Board, Ajmer in 1996-97.
Professional Qualifications
• MBA from JNU in 2013-14.
• M.Sc (CS) with 78% marks From MDUniversity, Rohtak.in 2006
• PGDCA with Ist
Division from MCRPV, Bhopal in 2004-05
• ADCA with “A” Grade From Compucom Software Ltd., Jaipur in 2004-05
• DCA & Multilingual DTP with “A+” Grade From ACEI, Jaipur, which is affiliated Ministry Of HRD,
Govt. OF India, New Delhi.
Technical skills & Operational work:
 Product configurations and product launch, TRAI filing of products, website updates
 Benchmarking with competition products and capturing market intelligence.
 Revenue projections, planning & review presentations, tracking KPIs and in turn plan out Enhancement
Activities.
 Capture Voice of customer to analyze reasons for low usage and churn.
 Interface with Vendors, Corporate Team & internal functions such as Sales, Commercial, Finance,
Provisioning, CSD and Legal for product management.
Strong Points
• My Strong points include working in stress conditions, ability to handle pressure and deliver the best and
I have been strong in quality analysis.
Competence
• Adaptive, Hard worker, Optimistic, Creative mind.
• Good Team member, Strong Team Spirit and always ready to take challenges.
Personal details
Name : Abdul Sadik khan
Father’s Name : Abdul Kayyum Khan
DOB : April 05, 1981
Correspondence Address : House No 45- A,Sanjay Nagar B, Jhotwara,Jaipur
Permanent Address : Adarsh Nagar A, Sawai Madhopur (Raj) India-302001
Phone No. : 09371004474
E-mail : sadikkhan.info@gmail.com
Marital Status : Married
Language Known : Hindi, English and Urdu
Declaration
All the information given above is correct with my best knowledge till date.
Note: Reference on request
Place :
Date : Signature
Abdul Sadik Khan

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CV for Abdul Sadik Khan highlighting 9+ years experience in telecom marketing

  • 1. CURRICULUM VITAE Correspondence Address- ABDUL SADIK KHAN House No 45 A, Sanjay Nagar B E-mail: - sadikkhan.info@gmail.com Jhotwara , Jaipur Contact No: 09371004474 Objective: A Challenging position in professional organization where I can enhance my skills and strengths in conjunction with the company’s goals and objectives. At this point of my career, I am looking for opportunities in a growth-oriented organization where my skills are prone to be an asset to the company. SNAPSHOT  Overall work experience of approx 9+ years in Telecom.  Working with Reliance Communication from Dec14 as Manager – Data( 4G/2G- Mobility &Dongle) & VAS Marketing.  Worked with Sistema Shyam Teleservices Limited (MTS) jaipur for 3.6 years as Deputy Manager- VAS Markting  Worked with Videocon Telecommunications Ltd.Corporate Office,Gurgaon as Senior Executive (Revenue Assurance) –VAS for 11Month.  Worked with Aircel Ltd. New Delhi as Business Analyst –for 10Month  Worked with Vodafone, jaipur for 1.5 years as Executive VAS Marketing –Off Roll  Worked with Idea, jaipur for 1.1 years as Executive VAS Marketing –Off Roll  Worked with Bhargava Web Technology, New Delhi for 6 Month as Junior Web Developer  Worked with Compucom Software Ltd, jaipur for 1.5 years as Computer Faculty cum Office Assistant  MBA with specialisation in Marketing & MSC in Computer Science. Job & Experience’s Organization :- Reliance Communication, Maharashtra. Working Since :- Dec14 to till date. Designation : - Presently working with Reliance as Manager-Data (Small Screen & Large Screen) & VAS and additional Responsibility for Voice Postpaid & FWP from last 5 month . Job Responsibilities:- Revenues  Responsible for achieving Data revenue buckets in the Data stream ( Mobility as well HSD) & VAS.  Formulation and execution of strategic Business plans for Data business to enhance Product Life Cycle (PLC) and Customer Life Cycle (CLC)  Data ARPU & usage/sub enhancement through CLM activities with close watch on RPMB  Work on Zone/ Hub / BTS level analysis to drive penetration & increase revenue.  Drive BWD on the new acquisition base ( GSM/CDMA Mobile & HSD Prepaid & Postpaid).  by baby care program.  Development & implementation of strategies for increasing revenue by driving higher penetration/ increased ARPU, higher Data usages & by opening new channels of product.  Responsible for launching Smart device, Product & Design promotional campaigns & ensure adequate communication to increase awareness  Acquisition of GPRS packs through support to the sales team, monitoring at Zonal level to Retailer level, contests, OTFs on special products, appropriate communication in the market & segmented promotion activities to the GPRS Enabled Handset Non user Base.  Using SAS tool for U&R activities like giving segmented offerings.
  • 2.  Also worked on increasing the penetration & revenue of other VAS products like CRBT & P2A, & understanding of IVR products.  Interface with Content Vendors/Partner for new services, content that can help drive revenues Acquisitions • Maintain product mix &quality of acquisitions by monitoring at zonal level to channel partner level • Responsible for new acquisitions (2G/4G) of Dongle & Postpaid by way of fresh customers or winbacks from the existing base. • Closely monitor product profitability &health of the customers. • Segmentation of subscriber base &U&R Activities to drive usage& revenue through BTL promotions&telecalling -plan upgrade, pack up selling & cross selling. • Best Fit plan proposal to customers for customer delight & churn reduction. • Develop schemes &contests for sales team & channel to create excitement. • Support sales team by providing data for lead generation. • Also responsible for acquisitions from Bundle promotions launched, as relevant. • Ensure Data promotion through IVR. SMS’s, Telecalling( DFR) , IBD etc to ensure proper Product awareness & initiating contest & new services on both, prepaid & postpaid systems etc to increase contribution to circle revenue. • Launch new products to boost acquisitions;&customise products for bulk deals. Segmentation & Data mining • Responsible for new launches and post launch analyses. • Needs to ensure fewer “Marginal” Users are added and identify trends / practices that will ensure additions happen in the “Better” buckets. • Introduce Strong analysis of Data Churn Management for reduce churn the customers. • Performance Monitoring of VAS products : daily usage and gross adds/churn for VAS services Communication • Customer & Trade communication on Products & Offers • Product communication brief, and program implementation • Interacting and coordinating with different department for ensuring smooth launch of product and promotions • Formulation & deployment of effective communication mix strategies to ensure market share, brand image & saliency. Achievements: • Pivotal in 4G Launch in MHG Circle for all Marketing Activities. • Consistent Rev Achievement in Q1 with 106% achievement. • Incremental Increase of 35 % of Mobility Data ARPU From INR 26.7 in JAN15 to INR 35.2 Jan16.. • Incremental Increase of 2 % of Postpaid Data Dongle ARPU From INR 477 in JAN15 to INR 482 Jan16.. • Successful increase of 12% in high value Data recharge of 127, 149, 248 in GSM Mobile & 3001 in HSD. • Reduce Prepaid HSD Churn from 6% to 4.5%. • Introduction of Missed call campaign & Banner for HSD( Post & Pre) with incremental increase of 5% in Overall Activations during Mar15 end • Process Streamlined for promotions, DFR Calling, Product Expiry etc.. Winner of Reliance Elite Awards :  West Region Elite Awards- Q3’15 for Achieving Growth of 4% in Data Rev exit Q3 over Q2  West Region Elite Awards- Q2’15 for Exceptional Performance & 3% Growth inData Rev  West Region Elite Awards –Q4’16 for Achieving Growth of 8% in CRBT Rev & Got Nationally No 3  Elite Awards for Data Revenue achieved (102%) in Oct/Nov/Dec15.  Elite Awards for Consistency performance & New Product Launching in July/Aug15 Organization :- Sistema Shyam Teleservices Limited (MTS) jaipur. Working Since :- July-11 to Dec14. Designation : - Sr. Specialist (DM) in VAS & NPD Dept.
  • 3. Brief Description: - Sr. Specialist –VAS & NPD Group. Job Responsibilities:- Revenues • Responsible for the AON revenue buckets in the CRBT/SMS/Voice-VAS/Data stream. • Also responsible for driving New acquisitions of VAS. • Development & implementation of strategies for increasing revenue by driving higher penetration/ increased ARPU, higher VAS usages & by opening new channels of product. • To define, develop and implement programs to enhance usage and loyalty resulting in higher stickiness and revenues. Acquisitions • for acquisitions from Bundle promotions launched, as relevant. • Ensure correct acquisition practices are rolled out in the market & new acquisitions by way of fresh customers or winbacks from the existing base • Packaging of content for increased downloads. It includes event based content planning, creating new zones, offering new schemes etc. • Ensure VAS promotion through Voice OBDs, IVR. SMS’s, Telecalling , IBD , CMS Shop, Mshotcut etc to ensure proper VAS awareness & initiating contest & new services on both, prepaid & postpaid systems etc to increase contribution to circle revenue. Segmentation & Data mining • Responsible for new launches and post launch analyses. • Introduce Strong analysis of VAS Churn Management for reduce churn the customers. • Product wise Promotion planning for all VAS services- CRBT/Data/Voice/SMS/WAP • Performance Monitoring of VAS products : daily usage and gross adds/churn for VAS services Communication • Customer & Trade communication on Products & Offers • Internal communication - Customer service, IT, IN, Legal, Marcomm. • Product communication brief, and program implementation • Vendor management - promotion of products/content/new product development • Interacting and coordinating with different department for ensuring smooth launch of product and promotions • Responsible for budgetary control (Track, Monitor and execute within the budgets as planned) & MIS. • Formulation & deployment of effective communication mix strategies to ensure market share, brand image & saliency. Understanding the customer behavior • Market research to understand subscriber behavior better • Work with IT / Tech teams for improving existing processes to enhance consumer experience on various services • Minimize the TAT for VAS complaint resolution Achievements: • Leading overall growth in the first year with 101% achievement. • Increase ARPU 8.4 in Apr12 to 9.79 June13. • Increase ARPU 9.79 in June13 to 9.93 Oct14. • Increase Mobile Internet pack penetration from 3% in Apr12 to 11% May13. • Increase Mobile Internet pack penetration from 11% in May13 to 13% Oct14.. • National leadership in 5 major services( Music services,CRBT,Internet Pack,SMS pack and Data & WAP Services) highest penetration nationally in MTS PAN India. • Process Streamlined for promotions, invoicing, Provisions and Vendor Management • Reduce OBD Costing Revenue from 2.78 lacs in Mar12 to 80 K in Oct 14 Avg( -71% ) • Winner of MTS Pan India Awards : o MTS Top VAS Achiever & performer Awards “I'm Possible contest” Revenue achieved(130%) in Apr13 o MTS Top Performer in VAS “MTS Music Mania CRBT Contest Revenue achieved(116%)in Oct12. o MTS Top Performer in VAS“MTS Mansoon Dhamaka contest” Revenue achieved (110%) in Aug12. o MTS Performer in VAS “MTS Valentine contest” Revenue achieved(78%)in Feb12
  • 4. o MTS Top Performer in Vas “MTS Cricket Contest” Revenue achieved(150%) in Apr13 o MTS Top Performer in Vas “Diwali Dhamaka contest” o MTS Top Performer in Vas “Win A Car Contest.” • Winner of Circle Awards: o MTS Champ Award in Nov-13 for Consistent VAS Revenue performance as well achieving 102% of VAS Revenue Target. o MTS Golden Award inQ1-12 in Rajasthan circle for 100% target achievement continue for Six months o MTS Golden Award in Q3-2011, Reduce the VAS Waiver Amount from 1.01 Rs Mn in Aug’11 to 0 . 34 Rs Mn in Sep’11 (-66%) Leakage Drop Organization :- Videocon Telecommunications Ltd.Corporate Office,Gurgaon. The Videocon group emerges as a USD 2.5 Billion global conglomerate continuing to set trend in every sphere of its activities from a conformance room size assembly line in 1979. Datacom, as the telecom operator arm of Videocon, has received Pan India UAS licenses and plans to roll out pan India GSM services. The company has already received spectrum in many circles of the country. Working Since :- August-10 to June -11. Designation : - Senior Executive (Revenue Assurance) in VAS Brief Description: - As Sr. Executive (RA) –VAS & MIS. Job Responsibilities:- • VAS products and short code configuration and validation. • Content Partner data validation for payout. • Daily reconciliation for Data Services, Voice services and other VAS services. • Prepare daily MIS and Dashboards for VAS Revenue Tracking and analysis. • Daily & Weekly reconciliation and required analysis on regular interval for Pre-Post checks, Service wise/ Vendor wise / Rate wise tracking of VAS codes  Accountabilities: • New VAS Product Configuration and Validation • HLR vs. IN Reconciliation • Vendor Cleanup Reco • Daily revenue Tracking through Dashboards • Prepare MIS for Management reporting purpose. • Daily SDP Rater report analysis • Check daily Short code and other VAS service Charging • All VAS products testing and validation, Business Requirement validation according to RA perspective, capture the issue & Resolve them Organization :- Aircel Ltd. New Delhi Working Since :- Oct-09 to July-10. Designation : - Business Analyst- Sales Brief Description: - I was in Aircel Ltd. as Business Analyst for Sales operations in the Delhi Circle Job Responsibilities:- • Market Size, Current Scenario & trends, Providing data for circle operation review & required analysis on regular interval • Handling the end to end operations of Easy Recharge-PRETUPS( Online software of sales) for Circle. • DMS( Distribution Management System) Roll Out, Complete Understanding, co-ordination of DMS, Managing DMS operations For Delhi & Haryana Circle
  • 5. • Various Projects Updation like Activation Report, Activation Decay ,Recharge Decay, DREC V/s NON DREC Analysis, Sales Incentive ,FRC & SRC, Dialer Tune & Pocket Internet Report, Weekly Review Analysis, Sales MIS, Operation Report, Sales and Distribution Report of Prepaid and Postpaid • Co-ordination with inter departments for any support meant to Sales Team. like CSD, Networks, Finance & Marketing etc • Co-ordination with the sales team on regular basis for any sort of Sales Support • Keeping a track of all the activities of the competitors. • Analyzing the activation, recharging, MOU, CEF Collection pattern & other reports related to Sales. • Participating in the business planning activities. • Monitoring of the productivity of the Sales Team & the various Channels. • Co-ordination with Corporate team on regular basis for Circle’s Activities. Achievements: • Successfully driven Dialer tune paper card of value Rs.7, 31, 240 through sales channel. • Successfully Launched DMS in Delhi Circle and Haryana circle • Brought Aircel Delhi circle to number 1 position across India in DISTRIBUTION MANAGEMENT SYSTEM (DMS) • Successfully driven high value recharge of 499, 999, 1411 and 2010. Organization :- Vodafone Essar Limited. JAIPUR Working Since :- June-08 to Sep-09. Designation : - Executive (VAS) -Offroll Brief Description :- I was in Value Added Service team as a VAS Executive. I am looking VAS activities of the Rajasthan circle. Job Responsibilities : - The job responsibilities are: • Responsible for enhancing all vas services and build up usage of existing subscribers through special plan and activities. • To ensure revenue target as mutually decided with the Management. • To segment customers and offer them specific plans to increase long distance usage like 1 pe 3 Free SMS in P2P usage. • Generating trail in non-users through special offering like first 1 min free in Voice usage in VAS. • To achieve targeted VAS revenue and penetration & to increase penetration of amongst subscribers. Innovate continuously to bring fresh ideas and variations into current application. • Supervising and managing OBD and all activities in VAS Services. • Analysis of data of various applications. • Responsible for making End-to-End MIS. (This MIS contains all VAS related data) • Responsible for Testing of STK Menu and services. • Maintaining all data & MIS’s related Processes. • Responsible for Message Promotion Related to VAS. • Implementing Prepaid and Postpaid data to monitor the various activities of VAS. • Responsible for handle and maintain record of All VAS invoice. • Providing all prepaid and postpaid data to various vendor and Outbound Call Center for VAS Calling. • Maintain Prepaid and Postpaid data Related to GPRS. Achievements: • 7% increment revenue of all Voice Services in July-09
  • 6. • 18% increment revenue of all Voice Chat Services in June-09 • 22% increment revenue of all Voice Services in June-09 • 4% increment revenue of SMS in May-09 Organization :- Idea Cellular Ltd. JAIPUR Working Since :- May –07 to till May-08. Designation : - Executive (VAS) Job Responsibilities : - The job responsibilities are: • Responsible for All Vas Activities. • Responsible for making End-to-End MIS. (This MIS contains all VAS related data) • Responsible for Testing of Idea STK Menu and services. • Responsible for Message Promotion Related to VAS. • Responsible for handling and Resolve All VAS Complaints. • Corresponding to all VAS Vendors and Clearance All Invoices. • Implementing Prepaid and Postpaid data to monitor the various activities of VAS. • Responsible for handle and maintain record of All VAS invoice. • Maintaining all data & MIS’s related Processes. Organization :- Bhargava Web Technology, New Delhi. Working Since :- From Nov-2006 to March-2007 Designation: : - Junior Web Developer Job Responsibilities : - The job responsibilities are: • Responsible for Designing and develop Web software & coordinating with IT for required rectification of error cases. • Coordination with the Web Animation and Designing Layout. • Analyzing the Web complaints and action taken against them by root cause analysis. Organization :- Compucom Software Ltd, Jaipur (Raj).A public limited company listed in Indian Stock Exchanges (BSE) and Indian center for Software development and research of Compucom Inc, USA and its associate Teckmark Global Solution, New Jersey USA. The organization is a Rajasthan’s leading I.T. solution provider with a fast growth, having achieved ISO 9002. Working Since :- February 1st , 2005 to June, 2006 Designation: -Computer Faculty cum Office Assistant. Job Responsibilities:- • Responsible for Software Designing and teaching for corporate Offices and students. • Handling the problems regarding web site design documentation and Image Editing for the web design. • Responsible for all type documentation and office works Academic Qualifications • Graduate with Arts Stream from University of Kota, Kota in 2003-04. • Senior Secondary with 64% marks (Science-Biology) From Rajasthan Board, Ajmer in 1998-99. • Secondary with 70% marks From Rajasthan Board, Ajmer in 1996-97. Professional Qualifications • MBA from JNU in 2013-14.
  • 7. • M.Sc (CS) with 78% marks From MDUniversity, Rohtak.in 2006 • PGDCA with Ist Division from MCRPV, Bhopal in 2004-05 • ADCA with “A” Grade From Compucom Software Ltd., Jaipur in 2004-05 • DCA & Multilingual DTP with “A+” Grade From ACEI, Jaipur, which is affiliated Ministry Of HRD, Govt. OF India, New Delhi. Technical skills & Operational work:  Product configurations and product launch, TRAI filing of products, website updates  Benchmarking with competition products and capturing market intelligence.  Revenue projections, planning & review presentations, tracking KPIs and in turn plan out Enhancement Activities.  Capture Voice of customer to analyze reasons for low usage and churn.  Interface with Vendors, Corporate Team & internal functions such as Sales, Commercial, Finance, Provisioning, CSD and Legal for product management. Strong Points • My Strong points include working in stress conditions, ability to handle pressure and deliver the best and I have been strong in quality analysis. Competence • Adaptive, Hard worker, Optimistic, Creative mind. • Good Team member, Strong Team Spirit and always ready to take challenges. Personal details Name : Abdul Sadik khan Father’s Name : Abdul Kayyum Khan DOB : April 05, 1981 Correspondence Address : House No 45- A,Sanjay Nagar B, Jhotwara,Jaipur Permanent Address : Adarsh Nagar A, Sawai Madhopur (Raj) India-302001 Phone No. : 09371004474 E-mail : sadikkhan.info@gmail.com Marital Status : Married Language Known : Hindi, English and Urdu Declaration All the information given above is correct with my best knowledge till date. Note: Reference on request Place : Date : Signature Abdul Sadik Khan