1. Charlene Siwula
7112 Forty Banks Rd
Harmony, FL 34773
Phone: (262) 331-3597
E-Mail: Siwulac@hotmail.com
Professional Summary
Innovative professional proficient in extracting financial/sales data from various reporting
systems and suggesting key operational changes. Highly analytical, deadline-driven
Director who completes and manages team to deliver activities with accuracy and speed.
Skills
Management of Employees Budget development
Financial reporting Effectively Present to Sr. Management
Negotiate contract US GAAP principles
Fiscal budgeting Ensure Compliance
Customer relations Sales & Marketing Global Auditing
Ensure Accuracy and Deadlines are achieved
Work History
Abbvie, North Chicago, IL May 1993 to May 2015 (Retired)
Progressive upward career, started at trade 4, retired at grade 21 (Director)
Director, Sales Operations - July 2012 to May 2015
Influences and strategically manages linkages across the businesses and understands the
impact of business decisions and solutions Responsible for CIA compliance with policies and
procedures of data used in conjunction with territory management reporting and sales force
incentives Managed Team to identify and implement efficiencies that impacted operational
processing resulting in a reduction of time of 35% with 100% accuracy.
Projecting another 20% reduction in 2014 by implementation of system enhancements.
Efficiencies gained by process improvements, but also by improved collaboration with IT, Call
Planning and Vendor Developed and implemented process documentation and checklists to
improve accuracy from approximately 40% to 100% Negotiates and manage $2.1 million BPO
contract and 5 Exempt Employees.
Indirectly manage BPO and IT staff responsible for Incentive Sales Crediting.
Strategically manage the balance of outsourcing and in house resources to ensure budget is
maximized Lead Business Project Manager for identifying, developing and implementing IT
enhancements to current systems and processes Responsible for accurately processing and
auditing over 120 Sales Crediting monthly data deliverables used for Sales Incentives.
This includes presenting, communicating and training executive leadership through individual
sales representatives Finalize and formulates scope and timelines for all assigned projects,
including cross functional projects. Assesses risk across projects. Oversees risk/mitigation to
ensure program success.

2. Charlene Siwula Continued
Manager - August 2011 to August 2012
Manage sales and marketing compliance audits of domestic divisions, international Affiliates
and third-party suppliers.
Co-developed audit papers for the Sunshine Act submissions by all divisions Manage and
support the development of three senior compliance auditors and provide guidance to
international financial auditors performing limited scope compliance reviews Manage the risk
assessment data gathering and model completion to evaluate our interactions with distributors
and other third-parties.
Manage all state reporting reviews and audits during 2012 Work directly with Sr.
Leadership, Affiliate Sr. Leadership and Corporate Audit Management to ensure effective and
efficient audits.
Manager, July 2008 to August 2011
Acknowledged Exceeding Expectations Performer for 5 years Received a 2011 PPD Presidents
Award for my efforts with strategic partnering with the Ultane Franchise and one in 2010 for my
efforts in implementing Health Care Reform Analyze and respond to legislative activities and
changes as it relates to Medicaid and Medicare programs.
Provide recommendations to management, and direction to direct reports Direct the
implementation of changes to strategic methodologies, processing, submission, follow-up, and
performance of the Medicaid Rebate and Medicare ASP Programs Ensure proper controls are in
place and monitor for accurate results.
Government Reporting Manager - October 2004 to July 2008
Responsible for successfully hiring and developing and managing a team of nine individuals to
audit, approve and report compliance adherence to PPD Operating Guidelines for Program
Funding and Purchasing Guidelines. Developed and implemented procedures on submission of
reconciliations for ad board, consulting programs and pre-Sunshine Act submissions that
contain Healthcare Providers/Customers.
First year results found an 86% improvement in compliance adherence of ad board programs.
Present results and updates quarterly to PPD President and staff.
Initiated and implemented cost savings programs with savings estimated at $4MM in 2007.
These programs included up front analysis, contract negotiations and monitoring of results.
This also included direct supplier management.
Oncology Finance Manager - October 2004 to October 2005
Received Commercial General Manager Award of Excellence in 2005 for significant
contributions provided to Oncology Franchise.
Responsible for planning process for Oncology Franchise including Plans/Updates/LRP's/LBE's.
Member of Commercial Team that strategically planned Product launch.

3. Charlene Siwula Continued
Received Finance Excellence Award in 2004 for financial management of the Oncology
Franchise while completing the first year SOX submission.
Sr. Financial Analyst - August 2003 to October 2004
Divisional Project Lead for PPD Sarbanes-Oxley. Completed PPD Sarbanes-Oxley pilot in 2003
and completed official 2004 submission within deadlines. Coordinated completion of
documentation, internal testing, external walkthroughs and testing, and submission of all PPD
templates for Commercial, Operations and Pricing functions.
Created divisional financial monitoring policies and completed monitoring for Q104 using ACL
software. Prepared report of findings and reviewed with Division Controller. Defined and lead
project to create PPD financial web site.
Various progressive Financial Positions, (1993 - Aug 2003).
Education
1982 Waukegan West High School Waukegan, IL
High School Diploma