Elaine Austin has over 30 years of experience working in education and social services. She has held roles as an occupational therapist assistant, juvenile probation officer, substitute teacher, and customer service representative. Her skills include Microsoft Office, typing 45-50 wpm, excellent communication skills, and experience conducting needs assessments and supervising at-risk youth. She holds a bachelor's degree in business education from Texas College.

1. Elaine Austin
7310 N. Hwy 1 Unit 204 Port St. John, FL 32927/ stringer84@live.com/ Cell: 954-829-3366
Objective:To bringto yourorganizationenthusiasm, dedication,responsibility,andgoodworkethic,
combinedwithadesire toutilize myskillsobtainedthroughpreviousworkexperience.
Professional Experience
Brevard Public School System, Occupational TherapistAssistant 03/2015-05/2016
 Providedsupporttochildrenwithmathematics,reading,andwritinginclassor small groups.
 Assistedchildrenwithspecial needsorthose whospeaksverylittleEnglish.
 Createdlearningactivitiesthatwouldhelpstudentstoadaptto appropriate materials.
 Typedforstaff,orderedsupplies,copiedmaterials,makingstaff workschedulesasneeded.
DEPARTMENT OF JUVENILEJUSTICE, JuvenileProbationOfficer 04/2012-03/2015
 Supervisedyouthswhohad eitherbeenputonparole orprobationforcommittinga crime.
 PerformedanIntake Processforyouthbroughtto the JACby law enforcementofficers.
 Completedneedsassessmentsof youththroughinterviewswithyouthandfamily,and
administeringadetailedquestionnaire.
 AttendedTruancyCourtsessionsasscheduledandprovide the Courtwithprogressreportsfor
youthcourt orderedtoJAC.
 Traveledtooff-site locationsforthe purpose of conductingneedassessmentsof youth.
 Handledotheradministrative dutiesasassigned.
LEESBURG MIDDLE SCHOOL/HIGH SCHOOL, Substitute Teacher 09/2008-01/2009
 Indicatedtostudentsatthe beginningof classthe basicexpectationsforbehaviorinthe
classroomaccordance to the school rules
 Carriedoutlessonplansleftbythe classroom teacher
 Createda classroomenvironmentthatisconclusive tolearningandappropriate tothe maturity
and interestsof the students
 Maintainedaneat andorderlyclassroom.
 Acknowledgedschool proceduresandregulations
WEST AT HOME TELEMARKETING, CustomerService Representative 09/2008-03/2012
 Promotedonline servicingtoconsumers.
 Assistedclientswithcreditcardsoverthe phone andorderingitems.
 Insuredcustomersatisfactionwithverylittle issues
DEPARTMENT OF JUVENILEJUSTICE, JuvenileProbationOfficer 10/1989-11/2007

2.  Supervisedyouthswhohad eitherbeenputonparole orprobationforcommittingacrime.
 PerformedanIntake Processforyouthbroughtto the JACby law enforcementofficers.
 Completedneedsassessmentsof youththroughinterviewswithyouthandfamily,and
administeringadetailedquestionnaire.
 AttendedTruancyCourtsessionsasscheduledandprovide the Courtwithprogressreportsfor
youthcourt orderedto JAC.
 Traveledtooff-site locationsforthe purpose of conductingneedassessmentsof youth.
 Handledotheradministrative dutiesasassigned.
Skills
Computer:MS Word,Excel,Outlook,Type 45-50 per minute,Officeequipment,DataEntry,Excellent
CommunicationSkills
Education
TEXASCOLLEGE, TYLER, TEXAS
BS: BUSINESSEDUCATION, MINOR: BUSINESS ADMINISTRATION,1982