The document is a resume for Caio Conrado de Carvalho summarizing his experience in sales and project management roles in the IT and telecommunications industries over the past nine years. It highlights his success growing business and identifying new revenue opportunities at Extreme Networks, developing new processes and strategies that increased revenue. It also outlines his technical experience designing, deploying, and maintaining IP, wireless, and voice networks along with monitoring systems at various companies.

1. CAIOCONRADODECARVALHO
Rua Ronaldo de Carvalho, 400 – Apt. 11 - São Paulo | E-mail: caiofei03@yahoo.com.br
Mobile +55 (11) 99323-8133 / Phone +55 (11) 3586-1593
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SENIOR SALES PROFILE
Nine years of experience in development and implementation of IT projects, managing a
small staff, proactive, able to introduce technology and products to customers with skill
and competence. History of success with penetrating new markets, advancing company
reputation and identifying new revenue opportunities with key strategic collaborates.
Highly capable and experience with representing companies through press/media relations
and delivering relevant presentations that capture company’s key messages, values and
philosophy. Ability to engage at C level, experience with multicultural team to build an
effective business plan to drive incremental revenue. Advanced English knowledge.
EXPERIENCE
- Extreme Networks – (Since 2009)
Trainee from 2009 to 2011. Senior Systems Engineer since July 2011.
Support sales team and partners, generating technical presentations and articulate them with
account team and/or customer. Responsible for product test processes at costumers, Demo´s
and POC´s in the sales process for service providers, Data Centers, huge corporate networks
and government accounts. Experienced in design and development of IP networks and
provide a list of material. A big experience working on government sales process and
government bids, which allowed me to acquire a great knowledge about all products of the
biggest players so I became expert in competitive analysis. Currently I'm responsible for
the North, North East and Central West regions and reporting directly to the Regional
Director.
 Performance Impact: 105%@FY'12 / 135%@FY'13 / 110%@FY'14 /
115%@FY'15
 Business Development & Planning: Initiated precise targeting techniques that
helped company growth from 4M to 16M in three years. Identified critical need for
channel development strategy and conceptualized partner model to expand
company’s market coverage and accelerate sales. Recruited new partners away
from competitors. Responsible for the biggest customer, a financial bank.
- Raicom Telecom – (2008-2009)
Systems Engineer.
Project Management like Wireless, Telephony and IP, networks LAN e WAN.
Ability to understand costumer’s technical issues and able to apply solutions, technology
and products to a business opportunity. Preparation of bill of materials, contact with
suppliers and follow up for the final installation of the project. Management of third parties

2. CAIOCONRADODECARVALHO
Rua Ronaldo de Carvalho, 400 – Apt. 11 - São Paulo | E-mail: caiofei03@yahoo.com.br
Mobile +55 (11) 99323-8133 / Phone +55 (11) 3586-1593
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2 | P a g e
that provide services for RAICOM and the development of schedules.
 Performance Impact: 105%@FY'12 / 135%@FY'13 / 110%@FY'14 /
115%@FY'15
 Business Development & Planning: Developed with my team a new
implementation process to support a new demand from our biggest customer
Embratel, increasing our recorrent revenue in 50%.
- Ericsson Serviços de Telecomunicações – (2007-2008)
Telecommunications Intern.
Analysis of customer’s requirements for the activities of Network Integration &
Deployment, risk analysis of activities, Confection of data for configuration of power
stations, generate and update checklist of faults.
Generate Time-Line and Event report of activities, integration of new nodes and
enlargement of existing nodes, analysis of call routing, updating the control Features of the
network monitoring alarms in GSM / UMTS, and loading tests in a simulated and design
of NCS.
Analysis Documentation Project, Central Phone configuration, monitoring and Process
Development and Integration of Telephone Exchanges.
- Tmais S/A – (2006-2008)
Telecommunications Analyst.
Participation in design and deployment of NGN network - Voice over IP (SIP, H.323 and
Megaco), including the following network elements: Softswitch with functions of call
control, SS7 signaling and CDR collector, Media Gateways VoIP; Platform additiona l
services (prepaid); Network Management Platform
Maintenance and development of software Nagios and OpManager for monitoring
corporate customers and network NGN.
Participation in the technical approval of access equipment Voice over IP from multiple
vendors. Technical Support Engineering and Information Technology in developing user
manuals of Tmais VoIP services.
 Business Development & Planning: I have created a new system able to monitor
customers utilization and behavior, increasing our business analysis and helping
the company to act proactively in to accounts.

3. CAIOCONRADODECARVALHO
Rua Ronaldo de Carvalho, 400 – Apt. 11 - São Paulo | E-mail: caiofei03@yahoo.com.br
Mobile +55 (11) 99323-8133 / Phone +55 (11) 3586-1593
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3 | P a g e
EDUCATION:
 Bachelor in Electrical Engineering, Industrial Engineering University, São
Paulo/BR
ACCOLADES & AWARDS
 Extreme Networks President’s Club – FY 2013 (Los Angeles) / FY 2015
(Barcelona)
 Extreme Networks Summit Club – FY 2012 / FY 2014