Ileana Sosa is seeking a position as a health educator where she can utilize her experience in customer service, patient relations, and medical assisting. She has over 6 years of experience providing in-home supportive services including medication management, appointment scheduling, meal preparation, and home organization. She also has experience working as a front office receptionist and medical assistant, where her responsibilities included greeting patients, maintaining records, scheduling appointments, and assisting providers. She holds a Bachelor's degree in Public Health from California Baptist University.

1. Ileana Sosa428 N. Arthur Circle Corona, CA 92879
951-858-6869 | ileanasosa82308@gmail.com
Hardworking and detail-oriented professional with experience in customer service and patient
relations. Currently seeking a position which will utilize skills listed and allow for the opportunity
to serves as health educator for both children and families.
WORK EXPERIENCE
In home Supportive Services (IHSS)
IHSS Provider
4/2014 – Current
 Provide observational care for patient with Dementia.
 Manage medication intake and refills.
 Sort medication for daily intake.
 Check and record blood pressure and glucose levels.
 Schedule and drive patient to appointments.
 Prepare meals.
 Maintain room cleanliness and organization.
COMP ACCESS
Front Office Receptionist for Worker’s Comp
2/2012 – 8/2012
 Greeted and checked patients in.
 Maintained and organized both paper and electronic patient records.
 Scheduled follow-up appointments and handled outgoing referrals to
other facilities.
 Organized and confirmed that all paperwork had the proper signatures
and attachments.
 Verified insurance eligibility.
RAINCROSS URGENT CARE
Medical Assistant
7/2010 – 2/2012
 Worked in back office in both urgent care and family practice.
 Roomed patient and documented reason for visit and vitals.
 Handled inventory of all office supplies and narcotic medication in office.
 Assisted in front office duties such as scheduling patients and verifying
insurance eligibility.
EDUCATION
2012 – 2016 California Baptist University
Bachelor’s degree in Public Health; 2016
2009 – 2010 Kaplan College, Riverside, CA
Medical Assistant Program; 2010