1. CURRICULAM VITAE
Name: Sayyed Khizar Hussain
E-mail: khizar.s@rediffmail.com
Mobile No.: +91-9324920012,8291202829
D/3 Panchshil C.H.S. A.G. Link Road L.T. Nagar
Sakinaka Mumbai Maharashtra 400072
GOAL IN LIFE
To be among the most successful and skillful engineers in the field of system Deployment and
administration.
Educational Qualification
MBA (IT)
Bachelor of Art (Economics) from Dr. Bheemrao A College of Science, Commerce and
Arts, Agra University with 50.22%
H.S.C. from Christian inter college, Allahabad Board with 57.00 % (II class)
S.S.C. from SD inter college, Mainpuri, Allahabad Board With 55.50% (IIclass)
Diploma in (IT) M.H. Saboo Siddiq Byculla Mumbai with B+ grade
Software Exposures
Operating
Systems
Ms-Dos, Win98/98/2000/Xp/Vista/Win7,8/Unix/Linux
Languages C, C++, Visual basics 6.0, C#, Core Java, and Advanced Java
Database Tools Oracle 9i (SQL, PL/SQL), MS-Access, MS SQL
Web
Technologies
HTML, JSP, VBScript, Servlets
Office
Productivity Tool
CA IT Service Desk, BMC Remedy
Other Tools
Lotus Notes 6.5/7/8.5.2/8.5.3, 9.0, 9.0.1 Lotus Domino
Administrator client, Iron port.
Server
Applications
Lotus Domino Server Version, 6.5/7/8.5/8.5.2/8.5.3/9.0/9.0.1,
Lotus Traveler Server Version 8.5.2/8.5.3.3/9.0.1, Sametime Server
Version 8.5.3.
Additional Qualification:
Pursuing Red Hat Linux RHCSA and RHCE certification course from Vibrant Technologies Ltd. Mumbai.
2. Work Experience:
Current Organisation: Working with Teckraft Infosulution, since 27th January. 2013 till date
Client Location: Sunpharma Industries LTD, JB Nagar, Andheri East, Mumbai
Position Held: Lotus Domino Server Administrator, Lotus Traveler Administrator, Sametime
Platform: Lotus Notes/Domino 6.5/7.0/7.0.2/ 8.0/8.5.2/8.5.3 & IBM Domino/Notes Client
9.0/9.0.1, Lotus Traveler Server Version 9.0.1, Ironport Version: 9.1.0-032, IBM Installation
Manager.
Rolls and responsibilities:-
Installation/Configuration/Up-gradation/ Maintaining/Troubleshooting of Lotus Domino,
Sametime 8.5.3, Traveler 9.0.1, Iron port Version: 9.1.0-032.
Checking all listed mail servers (log.nsf, admin4.nsf) and their mail.box on proactive method
problem solving.
Checking all listed mail servers and application server console error, major crashes, and
preparing their report(NSD analysis of Server crash and RCA preparation) including Vendor
transaction by raising PMR with IBM for unknowing problems.
Enabling High Availability for Traveler Servers.
Registering and setting up new additional Lotus Domino servers.
Enable & Disable all Lotus Domino Server features.
Creating user ID, Registering OU & Creating a cross-certificate from a Notes certifier.
Enabling SSL on Lotus Domino Servers & Creating Domino Self Signed Certificate.
Upgrading Lotus Notes Client through Lotus Smart Upgrade features.
Creating & Applying Policies on Lotus Notes/Traveler Users.
Giving access for sending SMTP application mails from our Mail Server.
Handling Notes Admin Team & Providing L2 Support of Lotus Notes Client, Traveler.
Managing the User’s Mail Quota on the server.
Co-ordination with Backup team regarding Mails Restoration.
Generating company MIS Reports & Documentation.
Co-ordinating with vendor IBM.
Hardening of OS as per the Application installed on server.
Responsible to Manage & Maintain more than 100 Servers based on Linux.
Configuring Corporate and personal Email account on iPhone, iPad, Androids, windows devices.
Resolve mail routing issues related to Lotus, SMTP.
Correcting mail, calendar synchronization errors on devices.
Monitored the Domino Servers and applied all the necessary patches approved by IBM and
RIM.
Maintained the administration of the directory, clustering, security policies, Domino Web
Access and the other server archives.
Analysed the Domino server hangs and crashes and resolved the issue by identifying the root
of the problem.
Troubleshoot the mail delay and permission issues with the Lotus Notes and the service book
issues.
Lotus Traveler Installation and deployment, Synchronization with the Mobile devices.
Previous Organisation: Reliance BPO Pvt.Ltd., DAKC, Koparkhairne, Navi Mumbai, from
18th Aug. 2006 till 26 Jan 2013
Position Held: Lotus Domino, Lotus Traveler & BlackBerry Administrator
3. Platform: Lotus Notes/Domino 6.5/7.0/7.02/ 8.0/8.5.2 and Blackberry Enterprise Server
Version 4.1.7 and 5.0.3, Sametime Server Version 8.5.2 and Lotus Traveler Server Version
8.5.2.
Rolls and responsibilities
We are supporting All Reliance ADA Group with a CI count of around 50+ domino servers with
a user base of more than 80000
Providing L2 Support of Lotus Notes Client, Traveler and BlackBerry
Handling escalations and sharing RCA’s with customer, if any.
Handling Lotus Notes Client/Lotus Traveler/Thunderbird Client related user Queries and
provide Level 2 telephonic support to users and Local IT
Checking the connectivity/Network problem between Lotus Notes Client/Thunderbird client and
Domino server/Scalix Server.
Domino Domain Monitoring and Maintenance
Managing the User’s Mail Quota on the server
Analysing escalations and sharing root cause analysis reports with user/Local IT.
ID Creation and Termination, ID recertification, ID renaming, Group ID creation, Deletion and
Modification, Mail-in-DB Creation, Lotus Password Reset, User Migration, Database
Compaction, Recovering the Corrupted Notes database, Modifying User Personal Document,
Internet Password reset, Account Unlock, Clearing Password Digest.
BlackBerry Enterprise Account Creation/Deletion, BlackBerry Account Re-activation.
Troubleshooting Enterprise Account Activation
Providing user access to Traveler Server.
Handling mail routing, replication, archive and ACL, Mail Template Design related issue.
Co-ordination with Backup team regarding Mails Restoration.
Making RAP entry for Generic ID Creation and CDAP entry for Scalix Generic ID Creation.
Webmail Administration, Creating and managing Webmail users.
VPN Administration, Creating and managing VPN users.
To analyse and provide solution regarding client & server side issues
Place:- Mumbai
Date:-