Khiry Jones is seeking a position where he can utilize his engineering background, interpersonal skills, and customer service experience to further company growth. He has a Bachelor's degree in Mechanical Engineering from Florida Agricultural and Mechanical University and has experience as a customer service representative for Alorica and One Touch Direct, where he applied active listening, problem solving, and communication skills. He has also volunteered as a host for Hillsborough County Public Schools and with the Tampa Heights Junior Civic Association.

1. Khiry Jones
Khiry.jones7@gmail.com ♦ 813-409-1411
Current Address:
401 E. Stratford Ave. Tampa, Fl.
33603
Permanent Address:
401 E. Stratford Ave. Tampa, Fl.
33603
OBJECTIVE: Seeking a position within the company where I may use my engineering background,
interpersonal skills, and customer service experience to further company growth.
EDUCATION: Hillsborough Community College, Tampa, Fl. Florida Agricultural and Mechanical University
Associate of Arts Engineering – Dec. 2014 Bachelors ofArts Mechanical Engineering-Jan.2015
GPA 3.6/4.0
RELEVANT COURSES: Intro to Computers & Tech Astronomy
Beginning Algebra Public Speaking
Intermediate Algebra
EXPERIENCE:
Alorica Customer Service Representative July 2011- March 2012
 Provided advice on ways to improve online advertising for business owners
 Actively listen to what a business owner wanted to accomplish with their online advertising and provided
said owner with the necessary steps to apply recommendations
 Use keen problem solving to deduce what the cause of an issue was and provide a permanent solution.
One Touch Direct Customer Service Representative February 2010- January2011
 Applied Active listening and problem solving skills to address customer concerns
 Applied effective communication skills in dealing with customers
 Applied strong computer navigation skills while communicating with customers via telephone
 Applied strong multi-tasking abilities to effectively produce positive and productive results
LEADERSHIP:
Hillsborough County Public Schools Host Volunteer Spring 2011
 Responsible for a group of about 10-15 children.
 Helped the children with homework and utilized communication techniques to help them understand
difficult information.
 Planned and organized daily activities for children in my group.
 Worked with the staff and other volunteers in regular group meetings to organize our efforts and ensure we
were meeting our goals as a team
Tampa Heights Junior Civic Association Volunteer Fall 2013
 Work within an organized team every Saturday to help turn an abandoned church into a youth development
and community outreach center
 Always ready to assist wherever I am needed, I also take the lead periodically to assist new volunteers in
showing them how to perform certain tasks.
ACTIVITIES/AWARDS:
 INROADS Candidate Fall 2013 – Present
 Phi Theta Kappa Honors Society Member Fall 2013-Present
 HOPE Scholars Member Fall 2013 – Present
 HCC Foundation Scholarship Recipient Spring 2013 – Fall 2013
 African American Need Scholarship Recipient Spring 2013 – Fall 2013
TECHNICAL / NON-TECHNICAL SKILLS:
Microsoft Word, Excel, PowerPoint, Outlook.

2. Khiry Jones
Khiry.jones7@gmail.com ♦ 813-409-1411
Current Address:
401 E. Stratford Ave. Tampa, Fl.
33603
Permanent Address:
401 E. Stratford Ave. Tampa, Fl.
33603