1. 3670 West %695 South
Taylorsville, UT, 84129
801.897.2093
Mlunanight1989@gmail.com
MIGUEL LUNA
OBJECTIVE To grow within a company, as well as learn and enhance my management
and customer service skills.
SKILLS & ABILITIES  Data Entry Expert (98 WPM)
 Customer Service Satisfaction
 Well versed in Fosse, Courtyard/Fairfield PMS, Microsoft Office,
ect…
 Basic Knowledge of Marsha, C/C++, SQL, and Java
 Basic reading & writing fluency in Japanese / Fluent in Spanish
EXPERIENCE FRONT DESK AGENT, COURTYARD MARRIOTT
02/2007-Present
 Ensured high quality customer service satisfaction
 Provided assistance for guest inquiries and guest accommodations
 Handled a multi-line phone system and maintained the filing system
 Handled technical support with the internet, phone, and fax lines.
PHYSICS TEACHER ASSISTANT, UNIVERSITY OF UTAH
01/2013- 05/2013
 Created lectures, lesson material and homework
 Taught classes
 Hosted various Q&A supplementary study sessions
EDUCATION UNIVERSITY OF UTAH – SALT LAKE CITY – B.S PHYSICS (EXPECTED GRADUATION 2016)
GPA: 3.113
Relevant Coursework: Computer & Physics, Computer Programming, Drafting 1 & 2,
Statistical Mechanics, Complex Analysis, Ordinary Differential Equations, and Partial
Differential Equations
ACTIVITIES Tutor, Bennion Elementary School – 01/2009 – 05/2009
 Taught students how to read, write, arithmetic and science.
REFERENCES AVAILABLE UPON REQUEST