The document provides instructions for resetting a password on an account when the reset link has expired or the user is experiencing other issues. It outlines two login types and the steps to reset the password for each. If the reset link continues to expire or other issues persist, the user should raise a support ticket.

1. Reset password link expired
Follow these steps to get updated link
Identify your login
type
Resend the password
reset link
Still received an
expired link? Ensure
that you are checking
the latest email
Issue still persist?
Raise a ticket

2. Identify your login type
Type 1
If you get a pop-up to enter your password
Once you enter your registered
email Id and click on Continue
Type 2
If you do not get a pop-up to enter your password

3. Steps to reset password
for login type 1
(If you get a pop-up to enter your password)

4. Resetting your seller panel password (1/3)
Enter your registered email Id or mobile number and
click on Continue
Follow these steps to reset your password-
Click on ‘Forgot Password’

5. Call on the given number and press 1, you will receive
the password reset link via SMS
Ensure you call using the registered mobile number
Sellers who use their registered mobile number
to login
Sellers who use their registered email
ID to login
Click on ‘click here’ and follow the next steps
Resetting your seller panel password (2/3)

6. Enter you registered email id here and click “Send reset
password link”
Ensure there are no spelling errors
If your account is linked with a mobile number then the
Reset Password link will be sent to the mobile number
else to your email ID from care@paytm.com
Resetting your seller panel password (3/3)
Test@test.com

7. Steps to reset password
for login type 2
(If you do not get a pop-up to enter your
password)

8. Follow these steps to reset your password-
Enter your registered email id
and click on Continue
Click on ‘Forget Password’
Resetting your seller panel password (1/2)

9. Enter your registered email Id and click on Submit
Ensure there are no spelling errors
Reset Password link will be sent to your email ID from
noreply@paytm.com
Resetting your seller panel password (2/2)

10. Issue still persist?
Raise a ticket using the below option