The document provides common expressions for making reservations, asking about facilities and payment, and responses from reservation clerks. It includes phrases for making reservations for rooms, tables, train seats, and trips. Reservation clerks may ask how many rooms are wanted, how payment will be made, and repeat reservation details. The document also provides questions to check understanding of a sample dialog, asking where it took place, who Tommy is, when his party is, how many people, and if he has any special requests.
Belajar bahasa Inggris tentang bagaimana melayani reservasi, membuat email, dan kegiatan hospitality yang berkaitan dengan reservasi online maupun offline
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2. Here are some common expressions dealing
with reservation.
If you want to make a reservation, you can use
the following expressions:
• I’d like to make a reservation.
• I’d like to book a room for tomorrow.
• I’m going to book a double room for
this weekend.
3. We can also use some expressions to ask about
the facilities, payment and other needs. Here
are some of the expressions commonly used.
• Can I reserve a table for two for lunch?
• Can I book a train seat for tomorrow morning?
• Could I make a reservation for my trip to Bali
next week?
4. When you want to make a reservation, you can
do it by phone. The following are some
expressions usually used by a reservation clerk.
•
•
•
•
May I help you?
How many rooms do you want to reserve?
How would you like to pay?
I’m sorry to inform you that all our rooms
have been reserved.
• Let me repeat the
information I have
5. Answer the following questions based on the
dialog!
1. Where does the dialog take place?
2. Who is Tommy?
3. When will he have a party at the Orchid
Restaurant?
4. How many people will come?
5. Does he have any special
requests?
What are they?
