Whether you're in stealth mode or generating revenue, there will be a time when research is an essential part of your decision making process. Learn techniques such as recruiting, observing, in-depth interviewing and usability testing which will help you build better products.
I gave this talk at Lean Startup Machine Palo Alto. Lean Startup Machine is a metrics-driven startup competition where teams learn to identify the key risks in their business model through hands-on mentorship and our framework of tools.
Artificial intelligence (AI) is everywhere, promising self-driving cars, medical breakthroughs, and new ways of working. But how do you separate hype from reality? How can your company apply AI to solve real business problems?
Here’s what AI learnings your business should keep in mind for 2017.
Study: The Future of VR, AR and Self-Driving CarsLinkedIn
We asked LinkedIn members worldwide about their levels of interest in the latest wave of technology: whether they’re using wearables, and whether they intend to buy self-driving cars and VR headsets as they become available. We asked them too about their attitudes to technology and to the growing role of Artificial Intelligence (AI) in the devices that they use. The answers were fascinating – and in many cases, surprising.
This SlideShare explores the full results of this study, including detailed market-by-market breakdowns of intention levels for each technology – and how attitudes change with age, location and seniority level. If you’re marketing a tech brand – or planning to use VR and wearables to reach a professional audience – then these are insights you won’t want to miss.
I gave this talk at Lean Startup Machine Palo Alto. Lean Startup Machine is a metrics-driven startup competition where teams learn to identify the key risks in their business model through hands-on mentorship and our framework of tools.
Artificial intelligence (AI) is everywhere, promising self-driving cars, medical breakthroughs, and new ways of working. But how do you separate hype from reality? How can your company apply AI to solve real business problems?
Here’s what AI learnings your business should keep in mind for 2017.
Study: The Future of VR, AR and Self-Driving CarsLinkedIn
We asked LinkedIn members worldwide about their levels of interest in the latest wave of technology: whether they’re using wearables, and whether they intend to buy self-driving cars and VR headsets as they become available. We asked them too about their attitudes to technology and to the growing role of Artificial Intelligence (AI) in the devices that they use. The answers were fascinating – and in many cases, surprising.
This SlideShare explores the full results of this study, including detailed market-by-market breakdowns of intention levels for each technology – and how attitudes change with age, location and seniority level. If you’re marketing a tech brand – or planning to use VR and wearables to reach a professional audience – then these are insights you won’t want to miss.
Whether you're conducting research for a well established product or service or a startup that hasn't fully penetrated the market yet, you're going to have to talk to past, current and potential customers, so you might as well use that time effectively. You'll learn how to write questions that will keep you on-task and how to get the really interesting data out of someone whether they are a rambler or a quiet one.
Since the fall of 2012, Oregon State University Extension has been delivering bi-monthly webinars focused on encouraging and educating Extension personnel on the use and application of mobile devices..meaning tablets and smart phones of all sizes, shapes and colors. This has become the flagship activity in our Extension Mobile Device Users Group initiative (EMDUG.) In this session, Click & Clack (Victor and Jeff) give some of the tips and tricks on how to create a well-received, light-hearted but informative webinar series that doesn’t put your audience to sleep! We discuss platforms, equipment, planning, and share our Top Ten List on Ways To Improve Your Webinars.
Observation: The Key to a Great User ExperienceTechWell
Observation is an important research technique when we are designing solutions to delight users. Some kinds of information that may make the difference between an acceptable solution and a delightful one can only be obtained by observing users in their native environment. Observing users is much more than simply sitting and watching them work. We observe with a purpose in mind and use all our senses—not just sight—when doing an observation. Geri Winters describes several different observation techniques including observing the environment, silent observation of someone performing a task, cognitive walkthrough with a user, and observing while doing. After explaining when and why you might use each technique, she leads you through a series of exercises designed to practice the techniques. Geri uses stories from real projects to illustrate the importance of observation in the user’s native environment and provides references to resources for further study.
Fourth day of lectures from Aalto University School of Economics' ITP summer programme's Strategy and Experience. https://itp.hse.fi/
Contents: Scenarios,
Nội dung bài nói của anh Công
- Who will use your product?
- What can it do
- How does it make money
- Development cycle
- Ask
- Bendmarking
- Develop it
- Test it
- Feedback
- Scalability
The second day of lectures from Aalto University School of Economics’ ITP summer programme’s Strategy and Experience. https://itp.hse.fi/
Contents: Empathic design, personas, design research and methods.
Innovator's DNA - What makes top leaders innovation gurus? Unlock your innova...vedsta87
The Innovator's DNA - based on research conducted in the groundbreaking book by innovation gurus Jeff Dyer, Hal Gregerson and Clayton Christensen - unlocks the mystery behind the great leaders of innovative companies. What makes them tick? Surprisingly, we find that top innovative leaders share similar behavioral traits. They are questioners, experimenters, networkers - these behaviors drive their ability to be innovative.
Innovators are not "born with it" - research shows that only general intelligence is genetic, but creativity can be learned.
So then the question is: what about you? How can you train yourself to become an innovative leader, and flex your innovative muscles?
We provide the answers with the Innovator's DNA workshop and assessment program. Visit our website or the innovators dna site, or buy the book today. Our program trains leaders, teams, executives and senior managers to understand what drives innovation within them - and how to bring it out more regularly.
Preso for BarCampNashville 11: The Zen of UX. Learn the methodology, then take what you need and leave the rest. UX is a state of being: kindness, courtesy and magic are what you need. Plus boxes and arrows.
What does it take to get your findings read, heard and acted upon while they are still relevant? How do you get the people who need to act on your research interested in your findings? How do you make your findings and reports more usable?
Whether you're conducting research for a well established product/service or a startup that hasn't fully penetrated the market yet, you're going to have to talk to past, current and potential customers, and the most efficient way to do that is to conduct remote one-on-one usability tests.
More Related Content
Similar to Research Skills for Developers: How to Talk to Your Users
Whether you're conducting research for a well established product or service or a startup that hasn't fully penetrated the market yet, you're going to have to talk to past, current and potential customers, so you might as well use that time effectively. You'll learn how to write questions that will keep you on-task and how to get the really interesting data out of someone whether they are a rambler or a quiet one.
Since the fall of 2012, Oregon State University Extension has been delivering bi-monthly webinars focused on encouraging and educating Extension personnel on the use and application of mobile devices..meaning tablets and smart phones of all sizes, shapes and colors. This has become the flagship activity in our Extension Mobile Device Users Group initiative (EMDUG.) In this session, Click & Clack (Victor and Jeff) give some of the tips and tricks on how to create a well-received, light-hearted but informative webinar series that doesn’t put your audience to sleep! We discuss platforms, equipment, planning, and share our Top Ten List on Ways To Improve Your Webinars.
Observation: The Key to a Great User ExperienceTechWell
Observation is an important research technique when we are designing solutions to delight users. Some kinds of information that may make the difference between an acceptable solution and a delightful one can only be obtained by observing users in their native environment. Observing users is much more than simply sitting and watching them work. We observe with a purpose in mind and use all our senses—not just sight—when doing an observation. Geri Winters describes several different observation techniques including observing the environment, silent observation of someone performing a task, cognitive walkthrough with a user, and observing while doing. After explaining when and why you might use each technique, she leads you through a series of exercises designed to practice the techniques. Geri uses stories from real projects to illustrate the importance of observation in the user’s native environment and provides references to resources for further study.
Fourth day of lectures from Aalto University School of Economics' ITP summer programme's Strategy and Experience. https://itp.hse.fi/
Contents: Scenarios,
Nội dung bài nói của anh Công
- Who will use your product?
- What can it do
- How does it make money
- Development cycle
- Ask
- Bendmarking
- Develop it
- Test it
- Feedback
- Scalability
The second day of lectures from Aalto University School of Economics’ ITP summer programme’s Strategy and Experience. https://itp.hse.fi/
Contents: Empathic design, personas, design research and methods.
Innovator's DNA - What makes top leaders innovation gurus? Unlock your innova...vedsta87
The Innovator's DNA - based on research conducted in the groundbreaking book by innovation gurus Jeff Dyer, Hal Gregerson and Clayton Christensen - unlocks the mystery behind the great leaders of innovative companies. What makes them tick? Surprisingly, we find that top innovative leaders share similar behavioral traits. They are questioners, experimenters, networkers - these behaviors drive their ability to be innovative.
Innovators are not "born with it" - research shows that only general intelligence is genetic, but creativity can be learned.
So then the question is: what about you? How can you train yourself to become an innovative leader, and flex your innovative muscles?
We provide the answers with the Innovator's DNA workshop and assessment program. Visit our website or the innovators dna site, or buy the book today. Our program trains leaders, teams, executives and senior managers to understand what drives innovation within them - and how to bring it out more regularly.
Preso for BarCampNashville 11: The Zen of UX. Learn the methodology, then take what you need and leave the rest. UX is a state of being: kindness, courtesy and magic are what you need. Plus boxes and arrows.
Similar to Research Skills for Developers: How to Talk to Your Users (20)
What does it take to get your findings read, heard and acted upon while they are still relevant? How do you get the people who need to act on your research interested in your findings? How do you make your findings and reports more usable?
Whether you're conducting research for a well established product/service or a startup that hasn't fully penetrated the market yet, you're going to have to talk to past, current and potential customers, and the most efficient way to do that is to conduct remote one-on-one usability tests.
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Bob Boule
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Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
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- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
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Research Skills for Developers: How to Talk to Your Users
1. Research Skills for Developers
How to Talk to Your Users
Diane Loviglio
User Experience Researcher
@dianeloviglio
UX Eye for the Developer Guy - June 29th 2011
2. Research Techniques
Get the Right People Recruiting
Observe their Current
Observation
Behaviors
In-depth
Understand Why
Interviews
Let Them Talk You Through
Think-alouds
Your Product*
@dianeloviglio June 2011
3. Get the Right People
Don’t just talk to anyone.
Don’t just talk to everyone.
Recruit the people with behaviors you are interested in.
(worry less about occupation, age, gender unless it’s relevant)
e.g. Homeowners, not couple in their 30’s with their first child
e.g. Roommates who split bills, not college kids
Exercise
You’re developing a competitor to Open Table.
Which different types of users would you want to talk with?
@dianeloviglio June 2011
4. Observe Their Current Behaviors
In their natural environment
With their own devices
With their own problems and their own data
e.g. before Mint, people used spreadsheets to manage finances
get those artifacts - have them walk you through the structure
e.g. use their laptop, their browser, see their bookmarks,
their keyboard shortcuts etc
Exercise
You’re developing a competitor to Open Table.
Where and when would you observe your potential users’
behavior?
@dianeloviglio June 2011
5. Understand Why
Start questions with...Who, What, Where, When, Why and How
Would you? Do you think? Are you? This is based on hypotheticals!
e.g. How did you figure out how to get here?
Did you use Google Maps?
e.g. What would you change about your shopping experience?
Would you like bigger aisles?
Exercise
You’re developing a competitor to Open Table.
What questions would you ask to understand why your potential
user is behaving the way they are?
@dianeloviglio June 2011
6. Let Them Talk You Through
Your Product*
*This is not you giving them a demo
Sit them in front of your prototype/beta.
Give them a task and then let them drive.
Have them think out loud the whole time and record the session.
Take notes during the session.
If they ask for help, say
“First I want to see how you would do it. Imagine I’m not here.”
Exercise
You’re developing a competitor to Open Table.
What tasks would you give them?
@dianeloviglio June 2011
7. Research Skills for Developers
How to Talk to Your Users
Diane Loviglio
User Experience Researcher
@dianeloviglio
UX Eye for the Developer Guy - June 29th 2011