The flexibility, scale, services, and pay-as-you-go pricing options provided by modern cloud platforms—Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform, and tools like Pivotal among them—have completely changed how you architect applications and deploy infrastructure. In order to effectively manage the dynamic natures of these cloud-based applications and infrastructure, the way you monitor—and the tools you use to do so—need to change, as well. In this webinar, you’ll learn the essential requirements for properly monitoring modern cloud-based apps and infrastructure—including the specific ways New Relic’s Digital Intelligence Platform helps you ensure success in your cloud initiatives. https://youtu.be/ApvtPNU_XzE

1. Requirements of Monitoring
Cloud Apps & Infrastructure
Clay Smith
Developer Advocate
csmith@newrelic.com
Alberto Gomez
Director, Product Management
agomez@newrelic.com

2. 3
Notes
Confidential ©2008-15 New Relic, Inc. All rights reserved.
Today’s webinar is being
recorded. A link to the recording
will be emailed to all registrants
shortly after.
Please be sure to ask any
questions via the “questions
panel”
There will be a brief survey after
the webinar for any additional
questions or feedback.

3. Agenda
❏ How monitoring changes in the cloud
❏ Understanding your cloud application architecture
❏ Getting visibility into managed cloud services with native
integrations
❏ Cloud monitoring explained by data type
❏ Platform requirements for cloud monitoring
❏ Q&A

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Diversity of frameworks, tools, languages
and platforms is increasing with cloud adoption.
5
1 deploy/quarter 2 deploy/week
Many
deploys/day

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Volume of operational data being generated
is growing exponentially.
Web App: Then Web App: Now
1 application
3 large servers
1 database
1 data center
1 deploy/quarter
30 containers
4 services
10 small instances
2 managed services
2 databases
2 cloud regions
Many deploys/day

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Understand the architecture
Get visibility into the relationships
of a complex cloud environment

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Service Map helps teams understand application
architecture.
BrowserMobile
Application
New Relic Service Map
Connections created
based on external
network calls.

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Health Map: Multiple sources of data
increases visibility into health
See the health of every
application and
dependent hosts (color
coding dependent on
alerts status)
Scroll over a host to see
status details
Filters let you narrow
search to specific
applications or hosts
Server OS
Application
New Relic Health Map

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… including visibility into cloud
infrastructure
Server OS
Application
EC2 Region Filtering in Health Map
Filters support
cloud-specific views of
hosts

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Native Cloud Integrations
Using a cloud-managed service
shouldn’t reduce visibility

11. Amazon EC2 Instance
BrowserMobile
Server (Virtual)
Hardware
Server OS
Application &
Application
Microservices
New Relic AWS Integrations
New Relic
Application
Monitoring
New Relic
Infrastructure
Monitoring
Amazon
CloudWatch
AWS
CONSOLE
Integrations
New Relic
Monitors
CloudWatch
monitors
DASHBOARDS
AWS / CloudWatch
Integrations
• Visibility into virtualization
• CPU / Disk / Networking
• +20 AWS Services
• More soon!

12. Popular today: EC2, S3, ELB, RDS, EBS, CloudFront, DynamoDB,
Elasticache, Lambda metrics from Cloudwatch
AWS Integrations
13©2008–17 New Relic, Inc. All rights reserved.
Billing/Cost
Control
Kinesis
Firehose
Elasticsearch Route53 ECS/ECR
New Integrations:
Server (Virtual)
Hardware

13. Create custom cloud dashboards
using New Relic Insights
14©2008–17 New Relic, Inc. All rights reserved.
Server (Virtual)
Hardware
All AWS Integration event and metric data is available in New Relic Insights
Dashboards
customizable using a
SQL-like query
language
Updates in real time

14. AWS Integrations: Events
15©2008–17 New Relic, Inc. All rights reserved.
Server (Virtual)
Hardware
Cloud events across services and regions are also captured
Understand AWS
Infrastructure changes
in real-time

15. Define detailed alert conditions from
cloud integrations and other sources
16©2008–17 New Relic, Inc. All rights reserved.
Server (Virtual)
Hardware
Alerts can be consolidated across on-prem and multiple regions
Alert on metrics and
events
Preview thresholds

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Metrics, Traces, and Events
Cloud monitoring explained by
data type

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Metrics: Webinar Poll
BrowserMobile
Server (Virtual)
Hardware
Server OS
Application
● What are your sources for
metrics?
● Where are there gaps?
?
?
?
?

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From any source, monitoring data can be organized into
three main categories of events
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Metrics
Traces
Measurement
of an event
Relationships
between events
Examples
Throughput, error rate,
request rate, request
duration
Application
components involved
during a request with
an error
New Relic Provides
Logs
Human-readable
events
System startup output,
process output *via Partner Integrations

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• Compute
– CPU Utilization, Load, Memory
• Network
– Transmit/Receive bps
– Transmit/Receive errors
• Storage
– Read/Writes per second
– Disk utilization
“Traditional” Host Metrics
CPU and Load in New Relic Infrastructure
Server OS

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• Response time
• Error rate
• Throughput (rpm)
• Apex Score
– Ratio of satisfied users (industry
standard)
Application Key Metrics
Overview Page in New Relic APM
Application

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• Transaction is a particular path through your code.
• Grouped transactions help you know where to focus effort
Application Transactions
Application
Viewing the stack of an application trace in New Relic APM

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• Sequence of events that took
place in a transaction
Application Traces
Application
Viewing the stack of an application trace in New Relic APM

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New Relic creates metrics and traces using code
instrumentation for full-stack troubleshooting.
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“Page load time increased 40%”
“The /listings endpoint is 3s slower
after a deploy.”
“EC2 CPU utilization is stable.”
“The database is running out of
memory.”
Instrumentation
needed?
Browser
App
AWS EC2
AWS RDS
Example insight from metrics and traces

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Instrumentation can be extended with APIs to integrate
business and app-specific metadata.
=+
Apps +
servers
Code instrumentation
with custom attributes
Operational data with
additional dimensions

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Build on a platform
Choose a solution that scales to
your biggest day

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Amazon EC2 Instance
BrowserMobile
Server (Virtual)
Hardware
Server OS
Application &
Application
Microservices
DASHBOARDS
New Relic
Application
Monitoring
New Relic
Infrastructure
Monitoring
Cloud Monitoring: Platform Requirements
Built for the cloud
• Flexible pricing
• Ability to scale to your
biggest day
• Designed and constantly
updated for the future of
cloud

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Learn more about cloud monitoring for your dynamic
environment. More resources and webinars
https://newrelic.com/solutions/topic/cloud-monitoring

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100% visibility for every step of your cloud journey
New Relic: Cloud monitoring with confidence
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“I would still be flying blind without New Relic.”
– Eric Peterson
Marketing Systems Engineer, Tableau
Cloud Migration with
Measurable Results
Modernize with
Confidence
Troubleshoot End-to-End
at Cloud Scale

29. Questions?
https://newrelic.com/solutions/topic/cloud-monitoring

30. Thank You
Clay Smith
Developer Advocate
csmith@newrelic.com
Alberto Gomez
Director, Product Management
agomez@newrelic.com