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Remote Wisdom 
Innovation for remote Australia 
and its relevance to policy 
Friday, 7 November 2014
Ninti One is a not-for-profit company that builds opportunities for people in remote Australia through research, innovation and community development. 
Ninti One also manages the CRC for 
Remote Economic Participation and 
external consultancy projects. 
2 
Introducing Ninti One
3
Precision Pastoral Management Tools Project
Northern Beef Industry Analysis 
•In the last decade (1998-2008) 
•Costs have escalated 
•Debt levels have doubled 
•Returns on Assets have been only 0.3 - 2% 
5 
•In 2013, no further improvement 
•Poor business performance due to poor herd productivity
6 
Research Questions 
•What new technologies can assist the beef industry? 
•Can we add technologies to the RLMS to benefit producers? 
•Can we build an integrated decision-making tool? 
•How much benefit is there for beef producers in using this tool?
7
8 
Benefits for beef producers 
•Better matching of stocking rates to available pasture 
•Improved liveweight gain and calving rates 
•Improved land condition 
•Increased ability to make strategic decisions 
•Improved profitability
9 
How are we doing it? 
1.Stakeholder consultations 
2.Feasibility/Scoping Study 
3.Prototype development 
4.Business Plan 
5.Focus Groups 
6.Research & Demonstration Sites 
7.Commercialisation
10 
Progress to date 
•Stakeholder discussions 
•Literature review of 62 technology products 
•35 shortlisted & 4 selected 
•Human & Animal ethics approval
11
Progress to date 
•Advisory committee appointed 
•PPMS Prototype developed 
•Business plan undertaken 
•Student project 
12
13 
Progress to date 
•Developed our PPMS prototype
Progress to date 
•Expressions of Interest (n=25) 
•First three sites selected 
14
Current Research Sites 
15
Research Methodology 
•Quantitative and qualitative methodology 
•Validation of technology products 
•Business analysis and economic evaluation 
•On-going feedback and development of PPMS 
16
How are the research sites going? 
•“Tarrina”, Qld, drought & destocking 
•Newcastle Waters Station, NT, well above average wet season 
•Glenflorrie Station, WA, average to above-average summer 
17
18 
For further information, please contact: Sally Leigo Email – sally.leigo@nt.gov.au Phone – 08 8951 8144 
Questions?
Remote Education Systems Project
Remote education: A ‘problem’ in search of solutions 
•Numerous reviews and policy responses but little to show for the effort and investment. 
•Responses so far have focused on: 
•English language, literacy and numeracy 
•Compliance measures 
•Attendance strategies 
•Residential boarding schools 
•More Aboriginal and Torres Strait Islander teachers 
•Teacher retention, recruitment, incentives 
•Programmatic approaches to pedagogy (e.g. DI, AL) 
20
No significant change over 6 years 
21 
- 
10 
20 
30 
40 
50 
60 
70 
80 
90 
100 
2008 
2009 
2010 
2011 
2012 
2013 
Attendance rates, very remote schools 
- 
100.00 
200.00 
300.00 
400.00 
500.00 
2008 
2009 
2010 
2011 
2012 
2013 
Year 5 numeracy results, very remote schools 
- 
50.00 
100.00 
150.00 
200.00 
250.00 
300.00 
350.00 
400.00 
2008 
2009 
2010 
2011 
2012 
2013 
Year 3 reading results, very remote schools 
Very remote schools with… 
Up to 80% Aboriginal and Torres Strait Islander students 
>80% Aboriginal and Torres Strait Islander students
RES project aim 
To find out how remote Aboriginal and Torres Strait Islander communities can get the best benefit from the teaching and learning happening in and out of schools. 
Research questions 
•What is education for and what can/should it achieve? 
•What defines ‘success’ from the remote Aboriginal and Torres Strait Islander standpoint? 
•How does teaching need to change to achieve ‘success’? 
•What would an effective education system in remote Australia look like? 
Important focus 
•Amplifying the voices of remote community stakeholders 
22
RES Project data sources 
•Derived from analysis of publicly available datasets (my school and Census) 
•Community surveys in 10 remote communities 
•Observations from site visits in 3 jurisdictions (WA, SA, NT) 
•Engagement of over 190 remote education stakeholders in formal qualitative research processes (20 Thinking Outside The Tank sessions) 
•Dare to Lead Snapshots in 31 Very Remote schools 
•Reading of the relevant research literature 
•6 Post-graduate research projects in progress (topics include technology, curriculum, health-wellbeing-interplay, year 12 completions, boarding schools) 
23
3 years in, here are some key learnings from RES 
•Success isn’t necessarily what we think it is. 
•Nor is the concept of ‘aspiration’. 
•Local people often see these things differently from non-locals. 
•Context complexity demands more than simplistic responses. 
•Responses need to consider an advantageous education, rather than focusing on ‘disadvantage’. 
•Communities are strong influencers of educational outcomes. 
•Pathways through school to economic participation are unclear. 
•While early years learning matters, learning for teenagers and parents also matters. 
24
25 
An intentional strategy 
•Education Departments, Independent and Catholic systems 
•More than 900 stakeholders engaged 
•Thinking Outside the Tank sessions: more than 190 engaged 
•Community involvement and collaboration 
•Academic writing (see http://crc-rep.com/remote-education- systems/project-outputs) 
•Dissemination (e.g. Garma) 
Think differently 
Talk differently 
Respond differently
What do the findings suggest? 
•Working with communities is essential. 
•Strengthen local school governance. 
•Investment in community development to complement investment in schools. 
•Recognise ‘success’ through alternative measures. 
•Recognise the different ‘qualities’ of teachers needed for remotes. 
•Build contextually relevant ‘red dirt curriculum’ which connects to ‘red dirt economies’. 
•Offer a mix of local delivery and boarding options. 
•Create knowledge exchange partnerships. 
26
Towards impact 
•Connecting with current policy agendas (e.g. attendance, boarding, community engagement, ‘teasing’) 
•Filling evidence base gaps with a view to future trends (e.g. ‘Red Dirt Curriculum’, boarding schools) 
•Engagement with university partners on quality teacher preparation for remote contexts 
27
28 
For further information, please contact: John Guenther Email – john.guenther@nintione.com.au Phone – (08) 8959-6049 
Questions?
Population Mobility & Labour Markets Project
Why worry? 
•In Wadjela world view: Geography and mobility critical to economic outcomes: 
•Economic participation 
•Labour supply & employment outcomes 
•Income 
•Consumption 
•Access to services 
•Education 
•Health 
•etc. 
•Economics of delivering services and providing infrastructure 
•Functions of Statehood 
•Governing/policing 
•Counting and measuring 
•Taxing 
30
Policy can never be passive 
•Government decisions inevitably shape where people are and when: 
•Infrastructure provision 
•Zoning, planning, land release, etc 
•Models of service delivery and housing provision 
•Temporal dimensions – working week, school holidays, public holidays 
•Implications for remote vs. non-remote Australia 
31
Aboriginal and Torres Strait Islander livelihoods in remote Australia 
Health 
Employment 
Family & kin connections 
Education 
Wellbeing 
Culture 
Income 
Country
Socio-economic outcomes 
•Remote vs. non-remote 
•Generally lower outcomes in remote vs. non-remote Australia 
•Issues facing Aboriginal and Torres Strait Islander Australians 
•Life expectancy 20 years lower - Infant mortality rate 2 to 3 times higher 
•Suicide twice as prevalent 
•Rate of incarceration 13 times higher - 23 times higher for juveniles 
•Half as likely to complete high school 
•etc … 
•Only some of this disadvantage can be attributed to remoteness 
33
Underlying assumption of culture as a barrier 
•Empirical evidence actually shows positive associations with cultural engagement and identity: 
•Self-assessed health 
•Completion of Year 12 
•Probability of being employed 
•Less likely to be arrested 
•Lower alcohol abuse 
•Mental health/subjective wellbeing 
•Aboriginal and Torres Strait Islander culture should be seen as part of the solution to disadvantage, not part of the problem. 
34
Aboriginal and Torres Strait Islander Mobility 
•From first engagement, mobility patterns have been seen as ‘problematic’: 
•Initially seen as random and unproductive 
•The many policies to ‘civilise’ and ‘assimilate’ had the deliberate aim of sedentarisation 
•To this day, mobility seen as inconsistent with mainstream models of service delivery and attempts to ‘Close the Gap’. 
35
Limited contemporary evidence 
•“…policy makers who contemplate the effects of temporary mobility on the spatial pattern of demand for services do so in an information vacuum.” (Taylor: 2006) 
•Virtually all ‘representative’ studies based on Census data 
•Known to undercount Aboriginal and Torres Strait Islander peoples (eg. Alice Springs Town camps) 
•Use of culturally inappropriate constructs 
•Case study evidence – limited and dated 
36 
36
The CRC-REP’s ‘Mobility Project’ 
•Methodology: surveys in 25 Remote communities in Central Australia, to provide: 
•A better understanding of the factors driving temporary mobility 
•Empirical estimates of the extent and patterns of temporary mobility 
•Development of a computer-based model with capacity for prediction and scenario planning 
37
Key lessons from the literature 
•The traditional drivers of kinship, culture and country have proven to be extremely resilient 
•“Attachment to place and community prevail, irrespective of a history of changing government policies. There appears no reason to expect that these attachments will change in the foreseeable future.” (Memmott et al. 2006) 
•“Even after 200 years of colonisation … involving radical dispossession of Aboriginal groups and … severe curtailment of their freedom to move around their country, nearly 70% … recognised a homeland or traditional country” (Morhpy 2010) 
38 
38
Engaging Aboriginal and Torres Strait Islander people 
•Like culture, mobility will not be seen as a ‘problem’ 
•Seeing like a State (James C. Scott 1998) 
•Need for culturally appropriate constructs 
39 
39
40
Some preliminary findings: 
400 surveys completed across 25 communities 
41 
0 
2 
4 
6 
8 
10 
12 
Food & 
grocery 
shopping 
Other 
shopping 
Banking Health Centrelink Car 
service/parts 
Average trips per year 
Trips away from the community to access 
services 
41
Trips involving an overnight stay 
- average of 15 per year 
42 
0 5 10 15 20 25 
For work 
Cultural activities 
See a doctor/other health svcs 
Holidays 
Football 
Visit family and friends 
Shopping 
Percent of overnight trips 
Main reason for going 
42
Issues of Vehicle Access Only 42% of respondents had a current driver’s licence 
43 
051015202530354045YesMost of thetimeSometimesNot very oftenOnly in anemergencyNo Percent Can you access a vehicle when you need to?
Issues of Vehicle Access Major labour market implications 
Proportion in employment 
With driver’s licence 
62% 
Without driver’s licence 
22% 
High vehicle access (always/most of the time) 
50% 
Low vehicle access 
27% 
44
Mobility Project Outcomes 
•Improved planning and decision making by: 
•Remote communities 
•Service providers/delivery 
•Policy makers 
•Employers and jobseekers 
•Information reported back to communities for use in own planning and representations 
•Work with end users to improve models of service delivery in remote Australia 
•Forecasting and scenario modelling capacity for policy and planning 
•Map labour stocks and flows for remote employers 
45 
45
46 
Questions? 
For further information, please contact: Mike Dockery Email – mike.dockery@nintione.com.au Phone – (08) 9266-3468
Enduring Community Value from Mining Project
48 
Why is research needed? 
To understand the deeper push-and-pull affects of demographic and economic change in remote communities. To design responsive and responsible public policy. To gain a deeper understanding of the impacts of mining.
49 
Project Research Questions What constitutes enduring community value from mining? What are the enduring benefits and costs during and beyond a mine’s life and for who? What strategies can assist communities manage risk and resilience?
50 
Research locations and methodologies 
•Collaborations with mining companies in the Pilbara (WA) and Northern Territory and northern South Australia. 
•Measuring the impacts of long-distance commuting on communities including: 
•The local economy & economic diaspora 
•The commuting worker 
•The family in the source community 
•Community services 
•Health and education services 
•Gaps in service provision for long-distance commuting workers and their families
•Long-distance commuting could be better managed and understood. There are also benefits. 
•Fundamental corporate reassessment about corporate social responsibility is required. 
•Life cycle planning must be responsive. 
•Government has a vital role. 
51 
Research results have found
Value for mining for Aboriginal people is much harder to achieve and maintain. 
•Push and pull factors 
•Enduring cultural considerations 
•Transience of business 
•Legal frameworks do not always work in Aboriginal communities favour. 
52 
Research results have found
Policy implications 
•Research results are informing government and community policies and strategic plans: 
•A pilot study conducted by the Western Australian Department of Justice to more accurately track domestic violence, drug and alcohol abuse and incidence of crime by employees who identify as long distance commuters in the resources and allied industries. 
•Community strategies to embrace FIFO workers and their families. 
•Changes to the way some large mining companies: 
•conduct their employee induction 
•engage with employee families 
•engage with local communities and enhance services 
•Organise employee rosters 
53
54 
For further information, please contact: Fiona Haslam McKenzie Email – fiona.mckenzie@nintione.com.au 
Questions?
55

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Remote Wisdom Innovation for Australia's Outback Communities

  • 1. Remote Wisdom Innovation for remote Australia and its relevance to policy Friday, 7 November 2014
  • 2. Ninti One is a not-for-profit company that builds opportunities for people in remote Australia through research, innovation and community development. Ninti One also manages the CRC for Remote Economic Participation and external consultancy projects. 2 Introducing Ninti One
  • 3. 3
  • 5. Northern Beef Industry Analysis •In the last decade (1998-2008) •Costs have escalated •Debt levels have doubled •Returns on Assets have been only 0.3 - 2% 5 •In 2013, no further improvement •Poor business performance due to poor herd productivity
  • 6. 6 Research Questions •What new technologies can assist the beef industry? •Can we add technologies to the RLMS to benefit producers? •Can we build an integrated decision-making tool? •How much benefit is there for beef producers in using this tool?
  • 7. 7
  • 8. 8 Benefits for beef producers •Better matching of stocking rates to available pasture •Improved liveweight gain and calving rates •Improved land condition •Increased ability to make strategic decisions •Improved profitability
  • 9. 9 How are we doing it? 1.Stakeholder consultations 2.Feasibility/Scoping Study 3.Prototype development 4.Business Plan 5.Focus Groups 6.Research & Demonstration Sites 7.Commercialisation
  • 10. 10 Progress to date •Stakeholder discussions •Literature review of 62 technology products •35 shortlisted & 4 selected •Human & Animal ethics approval
  • 11. 11
  • 12. Progress to date •Advisory committee appointed •PPMS Prototype developed •Business plan undertaken •Student project 12
  • 13. 13 Progress to date •Developed our PPMS prototype
  • 14. Progress to date •Expressions of Interest (n=25) •First three sites selected 14
  • 16. Research Methodology •Quantitative and qualitative methodology •Validation of technology products •Business analysis and economic evaluation •On-going feedback and development of PPMS 16
  • 17. How are the research sites going? •“Tarrina”, Qld, drought & destocking •Newcastle Waters Station, NT, well above average wet season •Glenflorrie Station, WA, average to above-average summer 17
  • 18. 18 For further information, please contact: Sally Leigo Email – sally.leigo@nt.gov.au Phone – 08 8951 8144 Questions?
  • 20. Remote education: A ‘problem’ in search of solutions •Numerous reviews and policy responses but little to show for the effort and investment. •Responses so far have focused on: •English language, literacy and numeracy •Compliance measures •Attendance strategies •Residential boarding schools •More Aboriginal and Torres Strait Islander teachers •Teacher retention, recruitment, incentives •Programmatic approaches to pedagogy (e.g. DI, AL) 20
  • 21. No significant change over 6 years 21 - 10 20 30 40 50 60 70 80 90 100 2008 2009 2010 2011 2012 2013 Attendance rates, very remote schools - 100.00 200.00 300.00 400.00 500.00 2008 2009 2010 2011 2012 2013 Year 5 numeracy results, very remote schools - 50.00 100.00 150.00 200.00 250.00 300.00 350.00 400.00 2008 2009 2010 2011 2012 2013 Year 3 reading results, very remote schools Very remote schools with… Up to 80% Aboriginal and Torres Strait Islander students >80% Aboriginal and Torres Strait Islander students
  • 22. RES project aim To find out how remote Aboriginal and Torres Strait Islander communities can get the best benefit from the teaching and learning happening in and out of schools. Research questions •What is education for and what can/should it achieve? •What defines ‘success’ from the remote Aboriginal and Torres Strait Islander standpoint? •How does teaching need to change to achieve ‘success’? •What would an effective education system in remote Australia look like? Important focus •Amplifying the voices of remote community stakeholders 22
  • 23. RES Project data sources •Derived from analysis of publicly available datasets (my school and Census) •Community surveys in 10 remote communities •Observations from site visits in 3 jurisdictions (WA, SA, NT) •Engagement of over 190 remote education stakeholders in formal qualitative research processes (20 Thinking Outside The Tank sessions) •Dare to Lead Snapshots in 31 Very Remote schools •Reading of the relevant research literature •6 Post-graduate research projects in progress (topics include technology, curriculum, health-wellbeing-interplay, year 12 completions, boarding schools) 23
  • 24. 3 years in, here are some key learnings from RES •Success isn’t necessarily what we think it is. •Nor is the concept of ‘aspiration’. •Local people often see these things differently from non-locals. •Context complexity demands more than simplistic responses. •Responses need to consider an advantageous education, rather than focusing on ‘disadvantage’. •Communities are strong influencers of educational outcomes. •Pathways through school to economic participation are unclear. •While early years learning matters, learning for teenagers and parents also matters. 24
  • 25. 25 An intentional strategy •Education Departments, Independent and Catholic systems •More than 900 stakeholders engaged •Thinking Outside the Tank sessions: more than 190 engaged •Community involvement and collaboration •Academic writing (see http://crc-rep.com/remote-education- systems/project-outputs) •Dissemination (e.g. Garma) Think differently Talk differently Respond differently
  • 26. What do the findings suggest? •Working with communities is essential. •Strengthen local school governance. •Investment in community development to complement investment in schools. •Recognise ‘success’ through alternative measures. •Recognise the different ‘qualities’ of teachers needed for remotes. •Build contextually relevant ‘red dirt curriculum’ which connects to ‘red dirt economies’. •Offer a mix of local delivery and boarding options. •Create knowledge exchange partnerships. 26
  • 27. Towards impact •Connecting with current policy agendas (e.g. attendance, boarding, community engagement, ‘teasing’) •Filling evidence base gaps with a view to future trends (e.g. ‘Red Dirt Curriculum’, boarding schools) •Engagement with university partners on quality teacher preparation for remote contexts 27
  • 28. 28 For further information, please contact: John Guenther Email – john.guenther@nintione.com.au Phone – (08) 8959-6049 Questions?
  • 29. Population Mobility & Labour Markets Project
  • 30. Why worry? •In Wadjela world view: Geography and mobility critical to economic outcomes: •Economic participation •Labour supply & employment outcomes •Income •Consumption •Access to services •Education •Health •etc. •Economics of delivering services and providing infrastructure •Functions of Statehood •Governing/policing •Counting and measuring •Taxing 30
  • 31. Policy can never be passive •Government decisions inevitably shape where people are and when: •Infrastructure provision •Zoning, planning, land release, etc •Models of service delivery and housing provision •Temporal dimensions – working week, school holidays, public holidays •Implications for remote vs. non-remote Australia 31
  • 32. Aboriginal and Torres Strait Islander livelihoods in remote Australia Health Employment Family & kin connections Education Wellbeing Culture Income Country
  • 33. Socio-economic outcomes •Remote vs. non-remote •Generally lower outcomes in remote vs. non-remote Australia •Issues facing Aboriginal and Torres Strait Islander Australians •Life expectancy 20 years lower - Infant mortality rate 2 to 3 times higher •Suicide twice as prevalent •Rate of incarceration 13 times higher - 23 times higher for juveniles •Half as likely to complete high school •etc … •Only some of this disadvantage can be attributed to remoteness 33
  • 34. Underlying assumption of culture as a barrier •Empirical evidence actually shows positive associations with cultural engagement and identity: •Self-assessed health •Completion of Year 12 •Probability of being employed •Less likely to be arrested •Lower alcohol abuse •Mental health/subjective wellbeing •Aboriginal and Torres Strait Islander culture should be seen as part of the solution to disadvantage, not part of the problem. 34
  • 35. Aboriginal and Torres Strait Islander Mobility •From first engagement, mobility patterns have been seen as ‘problematic’: •Initially seen as random and unproductive •The many policies to ‘civilise’ and ‘assimilate’ had the deliberate aim of sedentarisation •To this day, mobility seen as inconsistent with mainstream models of service delivery and attempts to ‘Close the Gap’. 35
  • 36. Limited contemporary evidence •“…policy makers who contemplate the effects of temporary mobility on the spatial pattern of demand for services do so in an information vacuum.” (Taylor: 2006) •Virtually all ‘representative’ studies based on Census data •Known to undercount Aboriginal and Torres Strait Islander peoples (eg. Alice Springs Town camps) •Use of culturally inappropriate constructs •Case study evidence – limited and dated 36 36
  • 37. The CRC-REP’s ‘Mobility Project’ •Methodology: surveys in 25 Remote communities in Central Australia, to provide: •A better understanding of the factors driving temporary mobility •Empirical estimates of the extent and patterns of temporary mobility •Development of a computer-based model with capacity for prediction and scenario planning 37
  • 38. Key lessons from the literature •The traditional drivers of kinship, culture and country have proven to be extremely resilient •“Attachment to place and community prevail, irrespective of a history of changing government policies. There appears no reason to expect that these attachments will change in the foreseeable future.” (Memmott et al. 2006) •“Even after 200 years of colonisation … involving radical dispossession of Aboriginal groups and … severe curtailment of their freedom to move around their country, nearly 70% … recognised a homeland or traditional country” (Morhpy 2010) 38 38
  • 39. Engaging Aboriginal and Torres Strait Islander people •Like culture, mobility will not be seen as a ‘problem’ •Seeing like a State (James C. Scott 1998) •Need for culturally appropriate constructs 39 39
  • 40. 40
  • 41. Some preliminary findings: 400 surveys completed across 25 communities 41 0 2 4 6 8 10 12 Food & grocery shopping Other shopping Banking Health Centrelink Car service/parts Average trips per year Trips away from the community to access services 41
  • 42. Trips involving an overnight stay - average of 15 per year 42 0 5 10 15 20 25 For work Cultural activities See a doctor/other health svcs Holidays Football Visit family and friends Shopping Percent of overnight trips Main reason for going 42
  • 43. Issues of Vehicle Access Only 42% of respondents had a current driver’s licence 43 051015202530354045YesMost of thetimeSometimesNot very oftenOnly in anemergencyNo Percent Can you access a vehicle when you need to?
  • 44. Issues of Vehicle Access Major labour market implications Proportion in employment With driver’s licence 62% Without driver’s licence 22% High vehicle access (always/most of the time) 50% Low vehicle access 27% 44
  • 45. Mobility Project Outcomes •Improved planning and decision making by: •Remote communities •Service providers/delivery •Policy makers •Employers and jobseekers •Information reported back to communities for use in own planning and representations •Work with end users to improve models of service delivery in remote Australia •Forecasting and scenario modelling capacity for policy and planning •Map labour stocks and flows for remote employers 45 45
  • 46. 46 Questions? For further information, please contact: Mike Dockery Email – mike.dockery@nintione.com.au Phone – (08) 9266-3468
  • 47. Enduring Community Value from Mining Project
  • 48. 48 Why is research needed? To understand the deeper push-and-pull affects of demographic and economic change in remote communities. To design responsive and responsible public policy. To gain a deeper understanding of the impacts of mining.
  • 49. 49 Project Research Questions What constitutes enduring community value from mining? What are the enduring benefits and costs during and beyond a mine’s life and for who? What strategies can assist communities manage risk and resilience?
  • 50. 50 Research locations and methodologies •Collaborations with mining companies in the Pilbara (WA) and Northern Territory and northern South Australia. •Measuring the impacts of long-distance commuting on communities including: •The local economy & economic diaspora •The commuting worker •The family in the source community •Community services •Health and education services •Gaps in service provision for long-distance commuting workers and their families
  • 51. •Long-distance commuting could be better managed and understood. There are also benefits. •Fundamental corporate reassessment about corporate social responsibility is required. •Life cycle planning must be responsive. •Government has a vital role. 51 Research results have found
  • 52. Value for mining for Aboriginal people is much harder to achieve and maintain. •Push and pull factors •Enduring cultural considerations •Transience of business •Legal frameworks do not always work in Aboriginal communities favour. 52 Research results have found
  • 53. Policy implications •Research results are informing government and community policies and strategic plans: •A pilot study conducted by the Western Australian Department of Justice to more accurately track domestic violence, drug and alcohol abuse and incidence of crime by employees who identify as long distance commuters in the resources and allied industries. •Community strategies to embrace FIFO workers and their families. •Changes to the way some large mining companies: •conduct their employee induction •engage with employee families •engage with local communities and enhance services •Organise employee rosters 53
  • 54. 54 For further information, please contact: Fiona Haslam McKenzie Email – fiona.mckenzie@nintione.com.au Questions?
  • 55. 55