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References for
William M Pitcher
Colleagues, managers and clients…..
2006 - Present
References:1
‘…the talent and energy that he brings to an engagement is first rate. I have worked directly with Chip over the
last several years both remotely (me in Middle East and him in the United States) and on an overseas
assignment in the Middle East. I find Chip’s Project Management technical skill as some of the best that I have
worked with. Shortly after his arrival on the project I elevated him above the other Managers I had in the
Program Control Office to lead the team. He provided great leadership while at the same time provided the
client with high quality products. His is very detailed oriented and any delivery work that I produced I always
ran it through him first. I have also found that his interpersonal skills working with multiple cultures
simultaneously are also of the highest caliber. We work on a project where there is daily interaction with
Americans, Saudis, French, Germans, Brits, and Filipinos and Chip worked extremely well with the diversity. It
was always a pleasure to watch him switch between various languages which always put people at ease. I
highly recommend Chip for an international assignment and know that the Firm and our clients will receive
great value…’
Partner in Charge, International Programs, Big 4 Consulting Firm, Middle East and Washington, D.C.
‘…Chip rolled off US Administration Project today…but I wanted to let you know what an outstanding job he
has done for us. The client has been consistently elated with his work, and I am confident that his work has set
the foundation for the client to fully institutionalize their SOX program. We’ve initiated discussions with the
Firm’s leadership…and presented Chip’s work to them. They are impressed with it as well, and my hope is that
they will move in a similar direction with the SOX PMO formalization…he has been a first-rate asset to our
team…’
Principal Enterprise Risk Services, Big 4 Consulting Firm, Washington, D.C.
References: 2
‘…He has provided exceptional support to the delivery teams and he has done an excellent job of thinking
ahead regarding what the team(s) will need going forward. William (Chip) is the best manager I have ever
worked with and he needs to be rewarded for his performance and commitment to the client and the Firm...’
Director, International Government Administration, Big 4 Consulting Firm, Washington, D.C.
‘…Chip was asked to implement a QA process for the Middle East program and did an excellent job. In this
capacity, he developed the QA framework, interfaced with key leadership across the account, and conducted
various document reviews from formal deliverables to draft task order proposals. Because of his efforts in this
area, we have much better internal controls and much better work product going to our customer. Secondly,
Chip was very active with me in January on the Strategic Planning for the Middle East Account. His input and
perspective were greatly valued and he also played a key role in building some of the Strategic planning
documents such as the organization alignment charts and accountability matrix…’
Senior Vice President, Global Delivery Excellence, Big 4 Consulting Firm, Arlington, VA.
‘… It has been a distinct pleasure to work with Chip on both the Middle East Program Management Office
(PMO) and Middle East Development Program tasks these last 12 months. I first met Chip in January of 2007,
when I transferred into the PMO as the Deputy Program Manager. In this role, my first task was to establish a
PMP along with the 12 component plans that supported it. This task was to be accomplished in a little less
than a 3 week period.
References: 3
Chip was instrumental in our ability to successfully deliver that document which is now being leveraged by the MENA
PMO as they struggle to establish an overarching PMO capability for Emerging Markets… Chip and I worked in tandem
to direct junior staff members in development of a Resource Management Plan, Deployment Guide, Communications
Plan, Subcontractor Management Plan, and Schedule Management Plan. Most of these junior Consultants had never
written a plan of any sort and required enormous amounts of direction and guidance. In parallel to serving as the
critical pillar of support for managing the junior staff, Chip took ownership of the Quality Management plan and co-
authored the Risk and Performance Management Plans. In addition he served as the primary Quality Assurance
Review Authority prior to pink, red and gold team reviews.
On the wings of completing the PMP, Chip and I were pulled into the Middle East task effort and charged with co-
managing the efforts of over 30 people in development of 2 major RFP’s for a highly visible international client. These
RFP's enveloped requirements for the modernization of an entire country in order to achieve enhanced National
Security. Chip was the one steadfast member of the team, always there to support the immediate (mine, and the
internal customer) need no matter what time of day or night. There were many Friday nights, Saturdays, and Sundays
throughout the winter and spring that Chip would call me at work, after having driven back to Connecticut to "check-
in" with me. He would stay on conference call with me, while we did a divide and conquer approach to deliver the
ever emerging request of our internal client. Chip does not wait for work to come to him - he thinks ahead and takes
action to obtain or seek out the information that either he or his team members may need to do their jobs in a timely
manner.
References: 4
As part of his regular duties…Chip has been a key contributor and author to 2 major Requests for Proposals
which included development of the Past Performance sections, Evaluation Criteria, Instructions to Bidders and
Proposal Instructions. He identified several hundred performance measures in support of SME efforts to
develop technical and performance specifications which were incorporated as Appendices to the both RFPs.
He supported identification of the Scope of Work, mission needs statement, and concept of operations for the
overall Middle East Program. He authored the governing Quality Assurance and Peer Review Process… and was
identified by the EMD as the most qualified to conduct Peer Review of over 20 major program deliverables
leading up to delivery of the final Middle East client RFP… as a testament to our success, the RFP was released
by our client to the Bidders and time…
In the midst of all of this, Chip never hesitated to ask me if he could support my workload, as I attempted to
continue supporting both the PMO and Middle East efforts; which I took him up on more times than I can
recall.
Because of Chips exceptional performance…he continues to be an asset to the Middle East Program and has
recently been identified by the Account Executive as the most qualified resource to establish and manage the
program Quality Assurance capability in country. Chip Performs at the Senior Manager level and it is my hope
that he will be recognized with the promotion he very much deserves…’
Senior Manager/Director, Big 4 Consulting Firm, Program Management Office, Arlington, VA.
References: 5
‘…Chip's abilities and knowledge in contracting, his attention to detail, and his work ethic make him invaluable on any
project…
Director, Military Procurement and Acquisition Strategy, Big 4 Consulting Firm, Washington, D.C.
‘…Chip's engagement assignments have kept him busy at 107% utilization and have left little time for other activities, but he
has participated and contributed to team planning and development. His efforts are greatly appreciated (Annual Review: EE
Exceed expectation) “Chip has the highest utilization in the GTM practice at 107%. He has sustained this level without
complaint for a long time and deserves great credit for it…’
Vice President, Global Trade Management, Big 4 Consulting Firm, Arlington, VA.
‘…William has an excellent background in carrier/external relations, local interconnection and regulatory support,
particularly in the area of 271 requirements and compliance. He's done some excellent work for me in a leadership role…
and I believe he possesses the overall management skills you require... (CIO regulatory compliance support for corporate
merger and acquisition)”
Managing Director, Telecommunications Markets, Big 4 Consulting Firm, Denver, Colorado
“This is excellent stuff, very detailed. Sorry, it took me a while to review it, I finally found a rainy day to go through my mail.
It will be distributed widely across the client….”
Partner, Telecommunications Markets, Big 4 Consulting Firm, Denver, Colorado
‘…check out the deliverables that Chip developed. We can use this for our meeting with (Senior Vice President)…. This is a
kick--- set of docs.... Well done!”
Senior Manager, Telecommunication Practice, Big 4 Consulting Firm, Denver, Colorado
References: 6
‘…I wanted to let you know that Chip has done a superlative job for us in the short time he has been on this project and he will be
sorely missed.
Director / Senior Manager, Federal Systems, Big 4 Consulting Firm, Washington, D.C.
‘…you were an instrumental partner that always delivered, one that I counted on and trusted. In my mind, that client trust is perhaps
the best indication of your success. Your efforts helped shape the program and get us to where we are today…It's been a real pleasure
working with you…’
Program Administrator, U.S. Security Agency, Arlington, VA.
‘…It has really been a pleasure working with you Chip. It is always refreshing to work with experienced, dedicated folks like you that
enjoy what they do. You have been a great mentor to the younger and newer folks coming aboard. Even in your absence you have a
way of influencing the program and pointing it in the right direction. The folks in the field and at the airports will miss you more than
us Headquarters folks for your support to the real cause at ground level. Chip it has been great having you around….
Deputy Program Director, US Security Administration, Washington, D.C.
‘…You made quite an impact! How long before your phone rings demanding your return?!? Thanks for all your hard work…Now on to
the next challenge!!!!
Managing Director, International Programs, Big 4 Consulting Firm, Arlington, VA.
‘…thank you for working with us…I saw you as a real gentleman, honest, and caring about people. Good luck in your future endeavors
call me if I can ever assist you…’
Federal Security Director, U.S. Security Agency, Washington, D.C.
References: 7
‘…on behalf of the…Administration and the…Program office, it gives me great pleasure to present you with this
letter of recognition for your dedicated service in supporting the…program. Your 2 years of service to this
program proved invaluable. From the inception of this program, your insight, expertise and knowledge helped to
guide the program to its successful conclusion. In addition, your dedicated service proved of "value" in
institutionalizing the program office.”
Program Manager, U.S. Administration Security, Washington, D.C.
Pitcher directed the development of a Program Management Plan for a program in the Kingdom of Saudi Arabia
Ministry of Interior Modernization Program. Pitcher assumed various roles and responsibilities as needed and
assisted the Deputy Program Manager in developing an extensive PMP, two complex requests for proposals (RFP)
and a Quality Management Plan in a period of three weeks. The uniqueness of the uncertainty of the direction,
the short delivery interval and very compatible work ethics of Pitcher and the Deputy Program Manager made
this a work effort of which to be proud. Pitcher's work effort required little direction or supervision, through
leadership and get it done attitude.
Performance Review, Big 4 Consulting Firm, Washington, D.C.

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Professional References

  • 1. References for William M Pitcher Colleagues, managers and clients….. 2006 - Present
  • 2. References:1 ‘…the talent and energy that he brings to an engagement is first rate. I have worked directly with Chip over the last several years both remotely (me in Middle East and him in the United States) and on an overseas assignment in the Middle East. I find Chip’s Project Management technical skill as some of the best that I have worked with. Shortly after his arrival on the project I elevated him above the other Managers I had in the Program Control Office to lead the team. He provided great leadership while at the same time provided the client with high quality products. His is very detailed oriented and any delivery work that I produced I always ran it through him first. I have also found that his interpersonal skills working with multiple cultures simultaneously are also of the highest caliber. We work on a project where there is daily interaction with Americans, Saudis, French, Germans, Brits, and Filipinos and Chip worked extremely well with the diversity. It was always a pleasure to watch him switch between various languages which always put people at ease. I highly recommend Chip for an international assignment and know that the Firm and our clients will receive great value…’ Partner in Charge, International Programs, Big 4 Consulting Firm, Middle East and Washington, D.C. ‘…Chip rolled off US Administration Project today…but I wanted to let you know what an outstanding job he has done for us. The client has been consistently elated with his work, and I am confident that his work has set the foundation for the client to fully institutionalize their SOX program. We’ve initiated discussions with the Firm’s leadership…and presented Chip’s work to them. They are impressed with it as well, and my hope is that they will move in a similar direction with the SOX PMO formalization…he has been a first-rate asset to our team…’ Principal Enterprise Risk Services, Big 4 Consulting Firm, Washington, D.C.
  • 3. References: 2 ‘…He has provided exceptional support to the delivery teams and he has done an excellent job of thinking ahead regarding what the team(s) will need going forward. William (Chip) is the best manager I have ever worked with and he needs to be rewarded for his performance and commitment to the client and the Firm...’ Director, International Government Administration, Big 4 Consulting Firm, Washington, D.C. ‘…Chip was asked to implement a QA process for the Middle East program and did an excellent job. In this capacity, he developed the QA framework, interfaced with key leadership across the account, and conducted various document reviews from formal deliverables to draft task order proposals. Because of his efforts in this area, we have much better internal controls and much better work product going to our customer. Secondly, Chip was very active with me in January on the Strategic Planning for the Middle East Account. His input and perspective were greatly valued and he also played a key role in building some of the Strategic planning documents such as the organization alignment charts and accountability matrix…’ Senior Vice President, Global Delivery Excellence, Big 4 Consulting Firm, Arlington, VA. ‘… It has been a distinct pleasure to work with Chip on both the Middle East Program Management Office (PMO) and Middle East Development Program tasks these last 12 months. I first met Chip in January of 2007, when I transferred into the PMO as the Deputy Program Manager. In this role, my first task was to establish a PMP along with the 12 component plans that supported it. This task was to be accomplished in a little less than a 3 week period.
  • 4. References: 3 Chip was instrumental in our ability to successfully deliver that document which is now being leveraged by the MENA PMO as they struggle to establish an overarching PMO capability for Emerging Markets… Chip and I worked in tandem to direct junior staff members in development of a Resource Management Plan, Deployment Guide, Communications Plan, Subcontractor Management Plan, and Schedule Management Plan. Most of these junior Consultants had never written a plan of any sort and required enormous amounts of direction and guidance. In parallel to serving as the critical pillar of support for managing the junior staff, Chip took ownership of the Quality Management plan and co- authored the Risk and Performance Management Plans. In addition he served as the primary Quality Assurance Review Authority prior to pink, red and gold team reviews. On the wings of completing the PMP, Chip and I were pulled into the Middle East task effort and charged with co- managing the efforts of over 30 people in development of 2 major RFP’s for a highly visible international client. These RFP's enveloped requirements for the modernization of an entire country in order to achieve enhanced National Security. Chip was the one steadfast member of the team, always there to support the immediate (mine, and the internal customer) need no matter what time of day or night. There were many Friday nights, Saturdays, and Sundays throughout the winter and spring that Chip would call me at work, after having driven back to Connecticut to "check- in" with me. He would stay on conference call with me, while we did a divide and conquer approach to deliver the ever emerging request of our internal client. Chip does not wait for work to come to him - he thinks ahead and takes action to obtain or seek out the information that either he or his team members may need to do their jobs in a timely manner.
  • 5. References: 4 As part of his regular duties…Chip has been a key contributor and author to 2 major Requests for Proposals which included development of the Past Performance sections, Evaluation Criteria, Instructions to Bidders and Proposal Instructions. He identified several hundred performance measures in support of SME efforts to develop technical and performance specifications which were incorporated as Appendices to the both RFPs. He supported identification of the Scope of Work, mission needs statement, and concept of operations for the overall Middle East Program. He authored the governing Quality Assurance and Peer Review Process… and was identified by the EMD as the most qualified to conduct Peer Review of over 20 major program deliverables leading up to delivery of the final Middle East client RFP… as a testament to our success, the RFP was released by our client to the Bidders and time… In the midst of all of this, Chip never hesitated to ask me if he could support my workload, as I attempted to continue supporting both the PMO and Middle East efforts; which I took him up on more times than I can recall. Because of Chips exceptional performance…he continues to be an asset to the Middle East Program and has recently been identified by the Account Executive as the most qualified resource to establish and manage the program Quality Assurance capability in country. Chip Performs at the Senior Manager level and it is my hope that he will be recognized with the promotion he very much deserves…’ Senior Manager/Director, Big 4 Consulting Firm, Program Management Office, Arlington, VA.
  • 6. References: 5 ‘…Chip's abilities and knowledge in contracting, his attention to detail, and his work ethic make him invaluable on any project… Director, Military Procurement and Acquisition Strategy, Big 4 Consulting Firm, Washington, D.C. ‘…Chip's engagement assignments have kept him busy at 107% utilization and have left little time for other activities, but he has participated and contributed to team planning and development. His efforts are greatly appreciated (Annual Review: EE Exceed expectation) “Chip has the highest utilization in the GTM practice at 107%. He has sustained this level without complaint for a long time and deserves great credit for it…’ Vice President, Global Trade Management, Big 4 Consulting Firm, Arlington, VA. ‘…William has an excellent background in carrier/external relations, local interconnection and regulatory support, particularly in the area of 271 requirements and compliance. He's done some excellent work for me in a leadership role… and I believe he possesses the overall management skills you require... (CIO regulatory compliance support for corporate merger and acquisition)” Managing Director, Telecommunications Markets, Big 4 Consulting Firm, Denver, Colorado “This is excellent stuff, very detailed. Sorry, it took me a while to review it, I finally found a rainy day to go through my mail. It will be distributed widely across the client….” Partner, Telecommunications Markets, Big 4 Consulting Firm, Denver, Colorado ‘…check out the deliverables that Chip developed. We can use this for our meeting with (Senior Vice President)…. This is a kick--- set of docs.... Well done!” Senior Manager, Telecommunication Practice, Big 4 Consulting Firm, Denver, Colorado
  • 7. References: 6 ‘…I wanted to let you know that Chip has done a superlative job for us in the short time he has been on this project and he will be sorely missed. Director / Senior Manager, Federal Systems, Big 4 Consulting Firm, Washington, D.C. ‘…you were an instrumental partner that always delivered, one that I counted on and trusted. In my mind, that client trust is perhaps the best indication of your success. Your efforts helped shape the program and get us to where we are today…It's been a real pleasure working with you…’ Program Administrator, U.S. Security Agency, Arlington, VA. ‘…It has really been a pleasure working with you Chip. It is always refreshing to work with experienced, dedicated folks like you that enjoy what they do. You have been a great mentor to the younger and newer folks coming aboard. Even in your absence you have a way of influencing the program and pointing it in the right direction. The folks in the field and at the airports will miss you more than us Headquarters folks for your support to the real cause at ground level. Chip it has been great having you around…. Deputy Program Director, US Security Administration, Washington, D.C. ‘…You made quite an impact! How long before your phone rings demanding your return?!? Thanks for all your hard work…Now on to the next challenge!!!! Managing Director, International Programs, Big 4 Consulting Firm, Arlington, VA. ‘…thank you for working with us…I saw you as a real gentleman, honest, and caring about people. Good luck in your future endeavors call me if I can ever assist you…’ Federal Security Director, U.S. Security Agency, Washington, D.C.
  • 8. References: 7 ‘…on behalf of the…Administration and the…Program office, it gives me great pleasure to present you with this letter of recognition for your dedicated service in supporting the…program. Your 2 years of service to this program proved invaluable. From the inception of this program, your insight, expertise and knowledge helped to guide the program to its successful conclusion. In addition, your dedicated service proved of "value" in institutionalizing the program office.” Program Manager, U.S. Administration Security, Washington, D.C. Pitcher directed the development of a Program Management Plan for a program in the Kingdom of Saudi Arabia Ministry of Interior Modernization Program. Pitcher assumed various roles and responsibilities as needed and assisted the Deputy Program Manager in developing an extensive PMP, two complex requests for proposals (RFP) and a Quality Management Plan in a period of three weeks. The uniqueness of the uncertainty of the direction, the short delivery interval and very compatible work ethics of Pitcher and the Deputy Program Manager made this a work effort of which to be proud. Pitcher's work effort required little direction or supervision, through leadership and get it done attitude. Performance Review, Big 4 Consulting Firm, Washington, D.C.