Convergys Corporation is a global business process outsourcing company headquartered in Cincinnati, Ohio that provides customer management and technical support services to clients worldwide. Some of its major clients include AT&T, Verizon, and T-Mobile. Convergys employs over 80,000 people globally, with large operations centers in the Philippines and India, where it benefits from lower costs and a large pool of English-speaking workers. The company has received recognition for its diversity and work-life balance programs.