SlideShare a Scribd company logo
Partnering for 
Employee Background Verification Services
About us 
• Refcheck Xperts is a Partnership Company 
• Have built a strong team of experienced and competent 
Reference Check professionals. 
• Have created a strong network of contacts across the 
country to facilitate timely and quality deliveries. 
• Backed by Xpert Conexions / Shramik Power Job Pvt. Ltd., 
the Leaders in Recruitment & Headhunting business since 
2006. 
• All business process undergo quality checks through “Xpert 
Conexions Centre of Excellence”. 
• We are known for our high Ethical Values and honoring our 
commitments 
• We are ISO 9001:2008 certified as well as associate 
member of NASSCOM. 
• Our USP – Speed and Quality
How we are structured.. 
Operations 
Head 
Central Database 
Admin / Reports 
Compiling 
Education 
Verification 
Team 
Employment 
Verification 
Team 
Court / Criminal 
Records 
Verification Team
 Col Shailesh 
 J P Raman 
 Rajan Dutta 
 Saurabh Dhamija 
(Monish to Please paste profile and photo)
Centre of 
Excellence 
Continuous Process 
Improvement 
Market Research & 
Benchmarking of 
Best Practices 
Validation of 
Ethical Deliveries 
Quality Checks 
Before Client 
Servicing 
Continuous Skills 
Development 
Fast & Effective 
Delivery Support as 
per TAT 
Xpert Centre of Excellence
Fake 
Employment 
Certificates 
Inflated Last 
Salary Drawn 
Inflated 
Education 
Hiding details 
of 
Criminal 
Records 
Unfinished 
Degrees 
Inflated Job 
Titles 
False Reasons 
For Changing 
Jobs 
Incorrect Past 
Roles & 
Responsibilities 
Fake Degree 
Certificates 
Common Lies noticed in CVs
Employment Verification 
Education Verification 
Criminal Criminal / Court Verification 
Verification 
Police Drug Verification 
Test 
Address Verification 
ID Check 
Reference Reference Check - Check 
Professional 
Reference Check - Personal 
Our Validation Services 
Data Base Search
Our Operational Strength 
Fast 
Turnaround 
Time for all 
Verifications 
Security & 
Confidentiality 
of Data at all 
Levels 
Experienced 
Team for 
Effective 
Deliveries 
Standardised 
Processes 
and 
Procedures 
Superior 
CRM 
Experience 
Quality 
Check by 
Xpert Centre 
of Excellence 
PAN India 
Operations 
Stamped 
Documents / 
E-Mail 
confirmation 
for all 
Verifications
Receipt of 
Requirement from 
Client 
Entry in Central 
Database & 
Generation of 
Case ID for each 
Candidate 
Allocate Case to 
Respective Teams 
Team Members do 
their respective 
checks within 
specified TAT 
Teams post 
findings in Master 
Tracker against 
each Case ID 
Compilation of 
Reports with 
Proofs 
Report Checked by 
Manager 
Operations for 
Correctness 
Report 
authenticated by 
Xpert Centre of 
Excellence 
Final Report sent 
to client within 
agreed TAT 
Process Flow
Data pick-up and Reports Delivery Options 
Data pick-up Options: 
 Direct download of scanned copy of candidates data from 
client’s CRM Tool by us 
 Access to client to upload scanned copy of candidates data 
in our CRM Tool 
 Client E-Mailing of scanned copies of candidates data to us 
Reports Delivery Options: 
 Direct download of reports by client from our CRM tool 
 Direct upload of reports by us on client’s CRM tool 
 E-Mailing scanned copies of reports to client.
Our CRM Tool 
Our CRM Tool is Home grown and is based on our in 
depth research on customer needs. It provides the 
Following advantages to our clients: 
 Error free data flow 
 Real Time check of status on each case 
 Enhanced speed and positive effect on TAT 
 Customization as per client’s need 
 Ease in collating data for monthly invoicing 
 Customised MIS Reports 
 Easy access to Historical Reports 
 High level of data security and confidentiality 
 Smooth and seamless work flow without manual interface
Our Operational Presence 
 We have a 20 member team working at the 
backend to handle the entire eco system and 
quality 
 We have appointed our own Associate Partners 
in major Metros who are covering all the 
Regions. 
 For remote locations, we have appointed 
multiple Agencies in each location to do 
verification on our behalf. We do a thorough 
quality check on their work.
Our Coordinates ….. 
Refcheck Xperts 
G-32, Sector-63, Noida – 201301 www.refcheckxperts.com 
A Group company of Xpert Conexions

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Refcheck

  • 1. Partnering for Employee Background Verification Services
  • 2. About us • Refcheck Xperts is a Partnership Company • Have built a strong team of experienced and competent Reference Check professionals. • Have created a strong network of contacts across the country to facilitate timely and quality deliveries. • Backed by Xpert Conexions / Shramik Power Job Pvt. Ltd., the Leaders in Recruitment & Headhunting business since 2006. • All business process undergo quality checks through “Xpert Conexions Centre of Excellence”. • We are known for our high Ethical Values and honoring our commitments • We are ISO 9001:2008 certified as well as associate member of NASSCOM. • Our USP – Speed and Quality
  • 3. How we are structured.. Operations Head Central Database Admin / Reports Compiling Education Verification Team Employment Verification Team Court / Criminal Records Verification Team
  • 4.  Col Shailesh  J P Raman  Rajan Dutta  Saurabh Dhamija (Monish to Please paste profile and photo)
  • 5. Centre of Excellence Continuous Process Improvement Market Research & Benchmarking of Best Practices Validation of Ethical Deliveries Quality Checks Before Client Servicing Continuous Skills Development Fast & Effective Delivery Support as per TAT Xpert Centre of Excellence
  • 6. Fake Employment Certificates Inflated Last Salary Drawn Inflated Education Hiding details of Criminal Records Unfinished Degrees Inflated Job Titles False Reasons For Changing Jobs Incorrect Past Roles & Responsibilities Fake Degree Certificates Common Lies noticed in CVs
  • 7. Employment Verification Education Verification Criminal Criminal / Court Verification Verification Police Drug Verification Test Address Verification ID Check Reference Reference Check - Check Professional Reference Check - Personal Our Validation Services Data Base Search
  • 8. Our Operational Strength Fast Turnaround Time for all Verifications Security & Confidentiality of Data at all Levels Experienced Team for Effective Deliveries Standardised Processes and Procedures Superior CRM Experience Quality Check by Xpert Centre of Excellence PAN India Operations Stamped Documents / E-Mail confirmation for all Verifications
  • 9. Receipt of Requirement from Client Entry in Central Database & Generation of Case ID for each Candidate Allocate Case to Respective Teams Team Members do their respective checks within specified TAT Teams post findings in Master Tracker against each Case ID Compilation of Reports with Proofs Report Checked by Manager Operations for Correctness Report authenticated by Xpert Centre of Excellence Final Report sent to client within agreed TAT Process Flow
  • 10. Data pick-up and Reports Delivery Options Data pick-up Options:  Direct download of scanned copy of candidates data from client’s CRM Tool by us  Access to client to upload scanned copy of candidates data in our CRM Tool  Client E-Mailing of scanned copies of candidates data to us Reports Delivery Options:  Direct download of reports by client from our CRM tool  Direct upload of reports by us on client’s CRM tool  E-Mailing scanned copies of reports to client.
  • 11. Our CRM Tool Our CRM Tool is Home grown and is based on our in depth research on customer needs. It provides the Following advantages to our clients:  Error free data flow  Real Time check of status on each case  Enhanced speed and positive effect on TAT  Customization as per client’s need  Ease in collating data for monthly invoicing  Customised MIS Reports  Easy access to Historical Reports  High level of data security and confidentiality  Smooth and seamless work flow without manual interface
  • 12. Our Operational Presence  We have a 20 member team working at the backend to handle the entire eco system and quality  We have appointed our own Associate Partners in major Metros who are covering all the Regions.  For remote locations, we have appointed multiple Agencies in each location to do verification on our behalf. We do a thorough quality check on their work.
  • 13. Our Coordinates ….. Refcheck Xperts G-32, Sector-63, Noida – 201301 www.refcheckxperts.com A Group company of Xpert Conexions