Redshift Company Credentials
                                                 Part of . ...   Communications




Lisa.Bella@redshiftresearch.co.uk
Tel: 212-539-3214
www.redshiftresearch.co.uk
….a full-service market research consultancy established in 2007

                          Redshift’s Mission




1. To provide optimal market research designs resulting in highly precise solutions.

2. To gain respect, confidence and trust from every client that we service.

3. To deliver the ideal value for the client’s investment.




                                                                                 2
Company Philosophy



             • No cookie cutter solutions for your projects
    Not
  Generic



             • Every project deserves creativity at every step
   Not
Simplistic



             • No black box methodologies
   Not
Mysterious




             • Price, speed and service
   Not
Inflexible




                                                                 3
Research Expertise
          Strategy         OUR BROAD EXPERIENCE GIVES US A DEEP UNDERSTANDING
        development
                           OF THE COMPLEX MARKETING ISSUES AT EACH STEP OF THE
                           PRODUCT LIFE CYCLE.
  Concept
refinement


                           WE HELP CLIENTS:
       Product Launch      • Generate information for developing PR headlines
                           • Generate information for assisting in PR pitches
                           • Measure success of campaigns.
 In-Market
 Response                  • Understand the competitive landscape .
                           • Clearly define a Unique Selling Proposition.

        Brand Equity
                           • Measure the size of a potential market.
       and Positioning
                           • Identify key drivers and refine product positioning.
                           • Develop and bring to market successful new products.
 Marketing                 • Uncover new target audiences.
Effectiveness
                           • Revitalize existing brands.
                           • Improve customer satisfaction and strengthen loyalty.
          Channel
         Assessment        • Develop and enhance web strategy.
                           • Etc…

                                                                                     4
Redshift: In a slide



Sector
Consumer
               Services
   B2B            Customer
               Satisfaction and
                  retention
                 New Product
                 Development
                                   Methodology
Non-Profit      Segmentation
               Communication
                and Messaging                           Focus     In Depth
                                   Online   Telephone
                   Branding
                                                        Groups   Interviews
National or
              PR Agency Specific
  Global


                                                                              5
Panel Research
            Countries Researched
              via Online Panel
                 2010 - 2011
Argentina              Netherlands
Australia              Poland
Belgium                Romania
Canada                 Russia
China                  Singapore                  Access to over
Czech Republic         Saudi Arabia
Denmark                South Africa
                                               7 million panelists
Egypt                  South Korea               in 48 countries
Finland                Spain
France                 Sweden
Germany                Switzerland               All audiences
India                  Turkey
Ireland                UAE                     Crowdology Panel
Italy                  UK
Luxembourg             USA

                                                                     6
Regional Coverage for all Methods
The Americas
Argentina
Bolivia
Brazil
Canada
Chile
Colombia               Europe
Dominican Republic     Austria
Ecuador                Belgium
Mexico                 Czech Republic
Peru                   Denmark
Puerto Rico            Finland
United States          France
Uruguay                Germany           Asia/Pacific
Venezuela              Greece            Australia
                       Hungary           China/ Hong Kong
                       Italy             India
                       The Netherlands   Indonesia
                       Norway            Japan
                       Poland            Korea
                       Portugal          Malaysia           The Middle East/Africa
                       Russia            New Zealand        Egypt
                       Spain             Pakistan           Israel
                       Sweden            Philippines        Kenya
                       Switzerland       Singapore          Nigeria
                       Turkey            Taiwan             Saudi Arabia
                       UK                Thailand           South Africa
                                         Vietnam            United Arab Emirates


                                                                                     7
Techniques & Methods


      Conjoint /Discrete
       Choice Analysis
        Segmentation
        TURF Analysis
       Factor Analysis,
         Regression


    Multivariate
    Techniques




                           8
Management Team

•   Senior Team
•   Broad spectrum of research experience and specialties
•   Expertise in all research methods
•   Excellent and seamless service
•   Members of key industry associations




                                                            9
Lisa Bella’s Bio


Vice President, North America

•   More than 20 years experience in the market research industry, working across a variety of
    business sectors, as well as a broad range of business issues.
•   Background in communications, advertising, brand equity and product development =
    expertise to advise clients on managing and growing their products and services both in US
    and globally.
•   Prior to joining Redshift: partner at two independent consulting firms, VP at Research
    International World Service Division.
•   Client experience: Fortune 500 clients managing high profile research programs, budgets of
    up to $3 million dollars.
•   Traveled for business to at least 25 countries, learning business protocol and cultural
    nuances in regards to consumer behavior.
•   Native New York City resident, fluent in Spanish, studied in Italy; MBA, NYU.




                                                                                         10
Category Experience and Sample of Clients




                                 PR
 Consumer   B2B   Non-Profit              Healthcare
                               Agencies




                                                       11
Redshift Research – Client Endorsements

Focus groups moderation
•    “Jane helped us recently with some challenging Focus Group work (around some of our current and new product development work). I really
     appreciated her enthusiasm, adaptability, drive and professionalism; we achieved some very interesting and business critical feedback from a
     rapidly deployed but extremely useful research exercise” – Road Angel

Client longevity
•     “First rate! Jane is consistently excellent and I highly recommend her and her company Redshift Research. They have completed a number of
      projects for us, all to a very high standard, on time and providing excellent value for money.” – Total Butler

Tracking studies in a thoughtful manner
•    “I have worked with Jane Hales for over two years now in a client to agency market research capacity in developing and building global
     reporting of student and member salary survey reports. Her work is of high standard, and she conducts her business in a friendly and
     professional manner, always providing ideas, suggestions and recommendations. The particular project involved has now become an annual
     requirement supporting corporate business development activity.” - CIMA

Working quickly and collaboratively
•   "We gave Redshift an interesting but challenging brief - help us to understand the rapidly evolving tech support market and identify the core
    target audience for our start-up business. We quickly settled in to a good way of working - moving fast, working collaboratively, focused on
    quality and actionable outputs. They were flexible and client focused in their approach. Before long, we had accumulated a rich library of
    consumer data and created a simple but effective segmentation. We are now executing against this and are building real momentum as a
    result." - Virgin Media Helpdesk

Progressive and trustworthy
•    “Overbury is always one step ahead of the competition with its initiatives and processes, with the customer at the heart of what we do. We
     have been credited with setting industry standards, but we don’t rest on our laurels. It is vital that our suppliers also live up to this ethos and
     represent us well in front of our clients and the wider market. In Guy, Jane and the team we have found a research agency that does this and I
     am happy to have them directly present to the Board of Directors.” - Overbury
Consumer and B2B
Public Relations




Buffalo Communications
Healthcare
Non-Profit
Redshift’s Key Strengths



                                Experience &
                                 Knowledge


                   •   Efficiency/speed
                   •   Pragmatic approach to study designs
                   •   Creative ideas for high level analysis
                   •   Superb project management
                   •   100% guaranteed for quality




Tr a n s l a t e s t o h i g h e r l e v e l o f t r u s t a n d d e l i v e r y o f t h e
                   ideal value for your investment
                                                                                             17
Contact Information

Redshift : UK                       Redshift : USA
Commotion House                     300 Park Avenue South,
Morely Road
Tonbridge                           11th Floor
Kent                                NY,
TN9 1RA                             NY 10010

www.redshiftresearch.co.uk          www.redshiftresearch.co.uk

Jane Hales
Client Services Director            Lisa Bella
+44 (0)1732 356 325                 Vice President, North America
+44(0) 7976 555 108                 T: +01 212-539-3214
Jane.hales@redshiftresearch.co.uk   M: +01 914-837-5476
                                    Lisa.bella@redshiftresearch.co.uk
Guy Washer
Managing Director
+44 (0)1732 356 399
+44 (0)7872024910
Guy.washer@redshiftresearch.co.uk       Part of ...
                                                                   Communications

Redshift Company Credentials

  • 1.
    Redshift Company Credentials Part of . ... Communications Lisa.Bella@redshiftresearch.co.uk Tel: 212-539-3214 www.redshiftresearch.co.uk
  • 2.
    ….a full-service marketresearch consultancy established in 2007 Redshift’s Mission 1. To provide optimal market research designs resulting in highly precise solutions. 2. To gain respect, confidence and trust from every client that we service. 3. To deliver the ideal value for the client’s investment. 2
  • 3.
    Company Philosophy • No cookie cutter solutions for your projects Not Generic • Every project deserves creativity at every step Not Simplistic • No black box methodologies Not Mysterious • Price, speed and service Not Inflexible 3
  • 4.
    Research Expertise Strategy OUR BROAD EXPERIENCE GIVES US A DEEP UNDERSTANDING development OF THE COMPLEX MARKETING ISSUES AT EACH STEP OF THE PRODUCT LIFE CYCLE. Concept refinement WE HELP CLIENTS: Product Launch • Generate information for developing PR headlines • Generate information for assisting in PR pitches • Measure success of campaigns. In-Market Response • Understand the competitive landscape . • Clearly define a Unique Selling Proposition. Brand Equity • Measure the size of a potential market. and Positioning • Identify key drivers and refine product positioning. • Develop and bring to market successful new products. Marketing • Uncover new target audiences. Effectiveness • Revitalize existing brands. • Improve customer satisfaction and strengthen loyalty. Channel Assessment • Develop and enhance web strategy. • Etc… 4
  • 5.
    Redshift: In aslide Sector Consumer Services B2B Customer Satisfaction and retention New Product Development Methodology Non-Profit Segmentation Communication and Messaging Focus In Depth Online Telephone Branding Groups Interviews National or PR Agency Specific Global 5
  • 6.
    Panel Research Countries Researched via Online Panel 2010 - 2011 Argentina Netherlands Australia Poland Belgium Romania Canada Russia China Singapore Access to over Czech Republic Saudi Arabia Denmark South Africa 7 million panelists Egypt South Korea in 48 countries Finland Spain France Sweden Germany Switzerland All audiences India Turkey Ireland UAE Crowdology Panel Italy UK Luxembourg USA 6
  • 7.
    Regional Coverage forall Methods The Americas Argentina Bolivia Brazil Canada Chile Colombia Europe Dominican Republic Austria Ecuador Belgium Mexico Czech Republic Peru Denmark Puerto Rico Finland United States France Uruguay Germany Asia/Pacific Venezuela Greece Australia Hungary China/ Hong Kong Italy India The Netherlands Indonesia Norway Japan Poland Korea Portugal Malaysia The Middle East/Africa Russia New Zealand Egypt Spain Pakistan Israel Sweden Philippines Kenya Switzerland Singapore Nigeria Turkey Taiwan Saudi Arabia UK Thailand South Africa Vietnam United Arab Emirates 7
  • 8.
    Techniques & Methods Conjoint /Discrete Choice Analysis Segmentation TURF Analysis Factor Analysis, Regression Multivariate Techniques 8
  • 9.
    Management Team • Senior Team • Broad spectrum of research experience and specialties • Expertise in all research methods • Excellent and seamless service • Members of key industry associations 9
  • 10.
    Lisa Bella’s Bio VicePresident, North America • More than 20 years experience in the market research industry, working across a variety of business sectors, as well as a broad range of business issues. • Background in communications, advertising, brand equity and product development = expertise to advise clients on managing and growing their products and services both in US and globally. • Prior to joining Redshift: partner at two independent consulting firms, VP at Research International World Service Division. • Client experience: Fortune 500 clients managing high profile research programs, budgets of up to $3 million dollars. • Traveled for business to at least 25 countries, learning business protocol and cultural nuances in regards to consumer behavior. • Native New York City resident, fluent in Spanish, studied in Italy; MBA, NYU. 10
  • 11.
    Category Experience andSample of Clients PR Consumer B2B Non-Profit Healthcare Agencies 11
  • 12.
    Redshift Research –Client Endorsements Focus groups moderation • “Jane helped us recently with some challenging Focus Group work (around some of our current and new product development work). I really appreciated her enthusiasm, adaptability, drive and professionalism; we achieved some very interesting and business critical feedback from a rapidly deployed but extremely useful research exercise” – Road Angel Client longevity • “First rate! Jane is consistently excellent and I highly recommend her and her company Redshift Research. They have completed a number of projects for us, all to a very high standard, on time and providing excellent value for money.” – Total Butler Tracking studies in a thoughtful manner • “I have worked with Jane Hales for over two years now in a client to agency market research capacity in developing and building global reporting of student and member salary survey reports. Her work is of high standard, and she conducts her business in a friendly and professional manner, always providing ideas, suggestions and recommendations. The particular project involved has now become an annual requirement supporting corporate business development activity.” - CIMA Working quickly and collaboratively • "We gave Redshift an interesting but challenging brief - help us to understand the rapidly evolving tech support market and identify the core target audience for our start-up business. We quickly settled in to a good way of working - moving fast, working collaboratively, focused on quality and actionable outputs. They were flexible and client focused in their approach. Before long, we had accumulated a rich library of consumer data and created a simple but effective segmentation. We are now executing against this and are building real momentum as a result." - Virgin Media Helpdesk Progressive and trustworthy • “Overbury is always one step ahead of the competition with its initiatives and processes, with the customer at the heart of what we do. We have been credited with setting industry standards, but we don’t rest on our laurels. It is vital that our suppliers also live up to this ethos and represent us well in front of our clients and the wider market. In Guy, Jane and the team we have found a research agency that does this and I am happy to have them directly present to the Board of Directors.” - Overbury
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
    Redshift’s Key Strengths Experience & Knowledge • Efficiency/speed • Pragmatic approach to study designs • Creative ideas for high level analysis • Superb project management • 100% guaranteed for quality Tr a n s l a t e s t o h i g h e r l e v e l o f t r u s t a n d d e l i v e r y o f t h e ideal value for your investment 17
  • 18.
    Contact Information Redshift :UK Redshift : USA Commotion House 300 Park Avenue South, Morely Road Tonbridge 11th Floor Kent NY, TN9 1RA NY 10010 www.redshiftresearch.co.uk www.redshiftresearch.co.uk Jane Hales Client Services Director Lisa Bella +44 (0)1732 356 325 Vice President, North America +44(0) 7976 555 108 T: +01 212-539-3214 Jane.hales@redshiftresearch.co.uk M: +01 914-837-5476 Lisa.bella@redshiftresearch.co.uk Guy Washer Managing Director +44 (0)1732 356 399 +44 (0)7872024910 Guy.washer@redshiftresearch.co.uk Part of ... Communications