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 The managers determine the strategic direction for the organizations.
 The marketing managers play a crucial role to determine the strategic
direction of an organization as they execute different tasks, from identifying
the needs of the customers to promoting the offerings and responding to
the needs (Ekwoaba, Ikeije, & Ufoma, 2015).
 Therefore, recruitment and selection team should ensure that marketing
managers are adequately skilled to add value to the organization.
Reaching
customers
using different
channels (Holm
& Haahr, 2018).
Maintaining a strong brand
image
Tracking and
analyzing
promotional
programs
 To evaluate the performance of promotional campaigns.
 To develop the marketing budget and resources allocation.
 To improve brand identity (Timming,2017).
 To conduct online and offline promotional activities.
 To maintain co-ordination among the staffs
 To lead the market research activities
 to assess the viability of the current products and services
 To communicate with the media and advertising partners
 To develop, implement and execute of the strategic marketing plans (Gilani &
Jamshed, 2016).
 To attract potential customers and retain them.
 To develop pricing strategies
 Knowledge of the emerging and traditional
marketing channels.
 Excellent communication skill.
 Creativity and ability to create innovative
ideas (Lounsbury, Sundstrom, Gibson,
Loveland, & Drost, 2016).
 Proficient in managing resources
 Knowledge on analytics
 The marketing manager should do the
following tasks—
 Developing the marketing plan for the year
 Finding out new business opportunities
(Wroblowska & Ruda, 2015)
 Maintaining client relationship
 Coordinating with other organizational unit
 The key responsibilities include—
 profit maximization by developing pricing
strategy
 optimizing market share and customer
satisfaction (Wroblowská, 2016)
 lead generation
 Promoting new products with
 research and development activities,
 managing the campaigns
 Evaluating the activities of competitors and
managing social media strategies
 Nestle management aims at developing a
culture based on empowerment, quality,
creativity, innovation and diversity.
 Quality Management: Total Quality Management
 Work-Life Balance: flexible working condition (Zuzana,
2017).
 Diversity and Inclusion: anti-discrimination policies
(Nestle.com, 2019)
 Creativity and Innovativeness: Employee participation in
decision making and encouraging them to identify new
solutions (Zhang, Li, & Yu, 2019).
 Employee Empowerment: Encouraging employees to take
initiatives and delegation of responsibilities (M'zungu,
Merrilees, & Miller, 2019).
 ERG theory : Employees have existence needs,
relatedness needs and growth needs.
 The existence needs include all the
physiological and material needs (Khorami &
Ehsani, 2015).
 The relatedness needs include social relations.
 Growth needs include fulfilling their internal
esteem and self-actualization needs. They the
opportunity to show creativity.
 The needs are met in the following ways—
 Providing a comfortable working environment at the office
 Increasing engagement by allowing staffs to participate in decision
making and recognizing their contribution(Domínguez-Falcón, Martín-
Santana, & De Saá-Pérez, 2016).
 Promoting teamwork
 Rewarding the top-performers (Russell & Brannan, 2016)
 Career Development by enabling them to acquire new skills (Grabara,
Kot, & Pigoń, 2016)
 The career development at Nestle depends on three aspects-- the
presence of core factors, accelerators and opportunities (Nestle.com,
2019).
 The core factors: the skills, abilities, leadership skills, critical
experience and performance that an employee must show to work
successfully in position.
 Accelerators: The mobility and flexibility of an employee to do different
functions.
 Opportunities: new activities in the overseas market.
 searching,
 screening,
 recruiting and
 training the employees
 Talent Development Programs: relationship-based (mentoring
programs), experience-based(job rotation) and education-based
interventions (training through business schools) (Nestle.com, 2019).
 The mentoring :to develop necessary skills for specific tasks (Poba-
Nzaou, Uwizeyemungu, & Clarke, 2018).
 The job rotation: to develop new skills and abilities by working in
different roles.
 Education : new knowledge related to the industry.
 Succession planning (Nestle.com, 2019). It
helps the staffs to know the growth
opportunities and the skills required to grab
those opportunities (Hytti, 2015).
 It is done from the campuses and the talent
pools in the industry (Nestle.com, 2019).
 Campus recruitments attract young talents
(Hytti, 2015).
 Industrial recruitments attract professionals
with relevant experience and diverse skill
sets.
 The interview.
 It helps the recruiter to find out the
candidates through conversation (Poba-
Nzaou et al., 2018).
 Analyzing candidates in unbiased manner.
 Adhering to the organizational anti-
discriminatory policies.
 Skill-based recruitment policies.
 Receiving the applications for a position.
 Reviewing Applications
 Short listing eligible candidates
 Interviewing and performance evaluation
 Selecting the candidates
 Focus on the inclusion and diversity
concepts.
 rewards and growth opportunities based on
performance
 Domínguez-Falcón, C., Martín-Santana, J. D., & De Saá-Pérez, P. (2016). Human resources management and performance in the hotel industry: The role of the
commitment and satisfaction of managers versus supervisors. International Journal of Contemporary Hospitality Management, 28(3), 490-515.
 Ekwoaba, J. O., Ikeije, U. U., & Ufoma, N. (2015). The Impact of Recruitment and Selection Criteria on Organizational Performance.
 Gilani, H., & Jamshed, S. (2016). An exploratory study on the impact of recruitment process outsourcing on employer branding of an organisation. Strategic
Outsourcing: An International Journal, 9(3), 303-323.
 Grabara, J. K., Kot, S., & Pigoń, Ł. (2016). Recruitment process optimization: chosen findings from practice in Poland. Journal of International Studies Vol, 9(3).
 Holm, A. B., & Haahr, L. (2018). E-recruitment and Selection. In e-HRM (pp. 172-195). Routledge.
 Hytti, U. (2015). Gendered understanding of recruitment processes: applications and résumés. Handbook of Gendered Careers in Management: Getting In, Getting On,
Getting Out, 74-89.
 Kang, H., & Shen, J. (2016). Global talent management: international staffing policies and practices of South Korean multinationals in China. In Global Talent
Management and Staffing in MNEs (pp. 25-48). Emerald Group Publishing Limited.
 Khorami, M., & Ehsani, R. (2015). Application of Multi-Criteria Decision Making approaches for personnel selection problem: A survey. International journal of
engineering research and applications, 5(5), 14-29.
 Li, T. (2015). Nestle Employee Recruitment Research. International Journal of Business and Social Science, 6(4).
 Lounsbury, J. W., Sundstrom, E. D., Gibson, L. W., Loveland, J. M., & Drost, A. W. (2016). Core personality traits of managers. Journal of Managerial
Psychology, 31(2), 434-450.
 M'zungu, S., Merrilees, B., & Miller, D. (2019). Strategic and operational perspectives of SME brand management: A typology. Journal of Small Business
Management, 57(3), 943-965.
 Nestle.com (2019). About Us. [online] Nestle.com. Available at: https://www.nestle.com/aboutus/globalpresence [Accessed 1 Aug. 2019].
 Poba-Nzaou, P., Uwizeyemungu, S., & Clarke, C. (2018). Patterns underlying required HR and IT competencies: a content and cluster analysis of advertisements of HR
manager positions. The International Journal of Human Resource Management, 1-24.
 Russell, S., & Brannan, M. J. (2016). “Getting the Right People on the Bus”: Recruitment, selection and integration for the branded organization. European
Management Journal, 34(2), 114-124.
 Slavić, A., Bjekić, R., & Berber, N. (2017). The role of the internet and social networks in recruitment and selection process. Strategic management, 22(3), 36-43.
 Timming, A. R. (2017). Body art as branded labour: At the intersection of employee selection and relationship marketing. Human Relations, 70(9), 1041-1063.
 Wroblowská, Z. (2016). Requirements for brand managers and product managers responsible for competitiveness of product and brands. Journal of
Competitiveness, 8(3).
 Wroblowska, Z., & Ruda, T. (2015). The Identification and Comparison of the Requirements Placed on Product Managers during the Recruitment Process. Journal of
Competitiveness, 7(3).
 Zhang, F., Li, S., & Yu, Z. (2019). The super user selection for building a sustainable online social network marketing community. Multimedia Tools and
Applications, 78(11), 14777-14798.
 Zuzana, W. (2017). COMPARISON OF REQUIREMENTS FOR BRAND MANAGERS RESPONSIBLE FOR COMPETITIVENESS OF BRANDS: A CROSS-NATIONAL
STUDY IN THE US AND THE CZECH REPUBLIC. Journal of Competitiveness, 9(4), 148.

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Recruitment

  • 1.
  • 2.  The managers determine the strategic direction for the organizations.  The marketing managers play a crucial role to determine the strategic direction of an organization as they execute different tasks, from identifying the needs of the customers to promoting the offerings and responding to the needs (Ekwoaba, Ikeije, & Ufoma, 2015).  Therefore, recruitment and selection team should ensure that marketing managers are adequately skilled to add value to the organization.
  • 3. Reaching customers using different channels (Holm & Haahr, 2018). Maintaining a strong brand image Tracking and analyzing promotional programs
  • 4.  To evaluate the performance of promotional campaigns.  To develop the marketing budget and resources allocation.  To improve brand identity (Timming,2017).  To conduct online and offline promotional activities.  To maintain co-ordination among the staffs  To lead the market research activities  to assess the viability of the current products and services  To communicate with the media and advertising partners  To develop, implement and execute of the strategic marketing plans (Gilani & Jamshed, 2016).  To attract potential customers and retain them.  To develop pricing strategies
  • 5.  Knowledge of the emerging and traditional marketing channels.  Excellent communication skill.  Creativity and ability to create innovative ideas (Lounsbury, Sundstrom, Gibson, Loveland, & Drost, 2016).  Proficient in managing resources  Knowledge on analytics
  • 6.  The marketing manager should do the following tasks—  Developing the marketing plan for the year  Finding out new business opportunities (Wroblowska & Ruda, 2015)  Maintaining client relationship  Coordinating with other organizational unit
  • 7.  The key responsibilities include—  profit maximization by developing pricing strategy  optimizing market share and customer satisfaction (Wroblowská, 2016)  lead generation  Promoting new products with  research and development activities,  managing the campaigns  Evaluating the activities of competitors and managing social media strategies
  • 8.  Nestle management aims at developing a culture based on empowerment, quality, creativity, innovation and diversity.
  • 9.  Quality Management: Total Quality Management  Work-Life Balance: flexible working condition (Zuzana, 2017).  Diversity and Inclusion: anti-discrimination policies (Nestle.com, 2019)  Creativity and Innovativeness: Employee participation in decision making and encouraging them to identify new solutions (Zhang, Li, & Yu, 2019).  Employee Empowerment: Encouraging employees to take initiatives and delegation of responsibilities (M'zungu, Merrilees, & Miller, 2019).
  • 10.  ERG theory : Employees have existence needs, relatedness needs and growth needs.  The existence needs include all the physiological and material needs (Khorami & Ehsani, 2015).  The relatedness needs include social relations.  Growth needs include fulfilling their internal esteem and self-actualization needs. They the opportunity to show creativity.
  • 11.  The needs are met in the following ways—  Providing a comfortable working environment at the office  Increasing engagement by allowing staffs to participate in decision making and recognizing their contribution(Domínguez-Falcón, Martín- Santana, & De Saá-Pérez, 2016).  Promoting teamwork  Rewarding the top-performers (Russell & Brannan, 2016)  Career Development by enabling them to acquire new skills (Grabara, Kot, & Pigoń, 2016)
  • 12.  The career development at Nestle depends on three aspects-- the presence of core factors, accelerators and opportunities (Nestle.com, 2019).  The core factors: the skills, abilities, leadership skills, critical experience and performance that an employee must show to work successfully in position.  Accelerators: The mobility and flexibility of an employee to do different functions.  Opportunities: new activities in the overseas market.
  • 13.  searching,  screening,  recruiting and  training the employees
  • 14.  Talent Development Programs: relationship-based (mentoring programs), experience-based(job rotation) and education-based interventions (training through business schools) (Nestle.com, 2019).  The mentoring :to develop necessary skills for specific tasks (Poba- Nzaou, Uwizeyemungu, & Clarke, 2018).  The job rotation: to develop new skills and abilities by working in different roles.  Education : new knowledge related to the industry.
  • 15.  Succession planning (Nestle.com, 2019). It helps the staffs to know the growth opportunities and the skills required to grab those opportunities (Hytti, 2015).
  • 16.  It is done from the campuses and the talent pools in the industry (Nestle.com, 2019).  Campus recruitments attract young talents (Hytti, 2015).  Industrial recruitments attract professionals with relevant experience and diverse skill sets.
  • 17.  The interview.  It helps the recruiter to find out the candidates through conversation (Poba- Nzaou et al., 2018).
  • 18.  Analyzing candidates in unbiased manner.  Adhering to the organizational anti- discriminatory policies.  Skill-based recruitment policies.
  • 19.  Receiving the applications for a position.  Reviewing Applications  Short listing eligible candidates  Interviewing and performance evaluation  Selecting the candidates
  • 20.  Focus on the inclusion and diversity concepts.  rewards and growth opportunities based on performance
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