Nick was chosen to be the lead salesperson to test and help develop a new tablet-based CRM and client development tool to replace pen and paper for salespeople. This web-based application integrates all necessary sales tools from start to finish, including product specs, simulations, ordering, vendor catalogs, and sketching software. Nick's experience prepared him well for this project, and he helped guide the development of a simplified user experience to allow for greater acceptance of the new technology. Nick enjoyed the challenges of working on the project and was eager to help troubleshoot issues and implement long-term solutions.

1. Nickwas myfirstchoice for a leadsalespersontobe involvedwiththe testinganddevelopmentof our
newtablet-basedCRMwithclientdevelopmenttool. Thisweb-basedapplicationforsalespeople will
replace the penandpaper withtabletstobe an all-in-one salestool forthe salesperson’sinteraction
witha newclient.
Thisapplicationintegratesall of the salestoolsnecessaryinthe salesprocessfromstarttofinish:
Productspecsand pricing,
Productsimulations,
Factory SKU generating,
Vendorcatalogs,
Environmentsketchingsoftware,
Inventorymaintenance andavailability.
Nick’sexperienceatEBCO withourTWI salesprocesssethimupto be the perfectcandidate when
volunteeringforthisproject. He broughta technical aptitude andawarenesstothe projecttohelp
guide the developmentintoasimplifieduserexperience. Thishasallowedforamuchlarger user
acceptance by non-technical salespeople touse the new technology.
It was clearthat Nickenjoyedworkingonthisprojectasmuch as we enjoyedworkingwithhim. Every
challenge we encounteredwasexcitingtohimratherthan discouraging. He waseagerand helpfulwhen
it came to troubleshootingbugs,findingpotential work-arounds,andimplementinglong-termsolutions
for future updates.