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Many organisations running SAP are either in project mode on their journey to S/4HANA or in the planning phases of their S/4HANA project. Most organisations have identified this journey as a unique opportunity to strengthen their SAP security. Thoughts intuitively turn to GRC and IAM tools to achieve this. Without addressing the underlying issues of the SAP role design, GRC and IAM tools will not deliver the expected results and leave the organisation disappointed. Does your organisation see the value in addressing the underlying SAP role design? Learn more by reading / downloading our presentation.
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You get a continuous insight into the status of the compliance and controls, thereby enabling you to improve the compliance and business process quality.
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You get a continuous insight into the status of the compliance and controls, thereby enabling you to improve the compliance and business process quality.
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We master in developing mature and tailored GRC solutions and offer them as a SaaS model. We have launched our product before 6 months and we are successful by achieving enterprise clients like Cipla, Mphasis, GMR, E&Y with on-premise deployments and a couple of SMBs with SaaS sign ups.
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It shows you how why your interfaces are important to your business and SAP Landscape.
Then you will see what good tests will do to lower the expected failures and stability of your system.
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Auditing and marketing discussion 7 for profstan onlyallhomeworktutors
• Imagine that an auditor is reviewing a file containing 25 fields of data, only five of which are relevant to the auditor’s objective. Evaluate how ACL can be used to find irregularities or patterns in transactions that could indicate control weaknesses, indicating the effectiveness of the tool.
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54 C o m m u n i C at i o n s o F t h e a C m | j u Ly 2 0 1 2 | v o L . 5 5 | n o . 7
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A r e s o f T wA r e M e T r i C s helpful tools or a waste of time?
For every developer who treasures these
mathematical abstractions of software systems
there is a developer who thinks software metrics are
invented just to keep project managers busy. Software
metrics can be very powerful tools that help achieve
your goals but it is important to use them correctly, as
they also have the power to demotivate project teams
and steer development in the wrong direction.
For the past 11 years, the Software Improvement
Group has advised hundreds of organizations
concerning software development and risk
management on the basis of software metrics.
We have used software metrics in more than 200
investigations in which we examined a single snapshot
of a system. Additionally, we use software metrics to
track the ongoing development effort of more than
400 systems. While executing these projects, we have
learned some pitfalls to avoid when using software
metrics in a project management setting. This
article addresses the four most important of these:
˲ Metric in a bubble;
˲ Treating the metric;
˲ One-track metric; and
˲ Metrics galore.
Knowing about these pitfalls will
help you recognize them and, hopeful-
ly, avoid them, which ultimately leads
to making your project successful. As
a software engineer, your knowledge
of these pitfalls helps you understand
why project managers want to use soft-
ware metrics and helps you assist the
managers when they are applying met-
rics in an inefficient manner. As an
outside consultant, you need to take
the pitfalls into account when pre-
senting advice and proposing actions.
Finally, if you are doing research in
the area of software metrics, knowing
these pitfalls will help place your new
metric in the right context when pre-
senting it to practitioners. Before div-
ing into the pitfalls, let’s look at why
software metrics can be considered a
useful tool.
software metrics steer People
“You get what you measure.” This
phrase definitely applies to software
project teams. No matter what you de-
fine as a metric, as soon as it is used to
evaluate a team, the value of the metric
moves toward the desired value. Thus,
to reach a particular goal, you can con-
tinuously measure properties of the
desired goal and plot these measure-
ments in a place visible to the team.
Ideally, the desired goal is plotted
alongside the current measurement to
indicate the distance to the goal.
Imagine a project in which the run-
time performance of a particular use
case is of critical importance. In this
case it helps to create a test in which
the execution time of the use case is
measured daily. By plotting this daily
data point against the desired value,
and making sure the team sees this
mea.
2. TYPE TO ENTER TEXT
EXCEL: THE FIRST COMPLIANCE TOOL
When companies first determine they need a formal
compliance program, many are unclear if they need a
compliance tool to track and manage their program.
And those that determine they do need a tool, often
wrestle with the myriad of choices available in the
market – many of which are expensive and time-
consuming to implement. Not surprisingly, many
organizations turn to Microsoft Excel as their
compliance tool when first undertaking a GRC
program.
It makes a lot of sense. Microsoft Excel is a widely
used and pervasive spreadsheet tool. Just about
everyone in business is familiar with it and knows how
to use it. In its own way, it’s a flexible and powerful
tool. So it’s natural to look to Excel for help tracking
compliance initiatives. And there’s nothing wrong with
using a spreadsheet to track your governance, risk
and compliance data. When you first undertake a
compliance program, one of the biggest challenges is
communicating what you are doing and what’s
required from others on the team.
Compliance can be complicated – it requires a certain
skill set and you need your organization to buy into the
process for it to work. This is why Excel is such a great
fit. It allows you to communicate your compliance
requirements and timeline in a system that your team
is already comfortable with and can easily
understand.
CHAPTER 1
2
3. ADVANTAGES AND
DISADVANTAGES OF
EXCEL
Chances are you will be able to track
your compliance progress within Excel
for an initial audit. However, during a
second year audit, things could get a
bit messy. Once you add a second or
third audit domain, you will need to
use multiple sheets within Excel.
However, with your audit data
separated on different sheets, you
don’t have the ability to view and
understand common controls. When
you track each audit domain as a
separate sheet, there is nothing to
connect those controls.
Compliance mapping tools and
frameworks are available to help with
this issue, but you must have a match
to use as a basis for the compliance
mapping translation. Thus begins your
next compliance hurdle.
Compliance mapping enables you to
match controls that are similar or
identical and apply process or policy
to both controls. For example, if one
control asks for a firewall, then that
control should be common across all
domains requiring a firewall.
Unfortunately, this one instance is
hard to isolate in Excel because the
label for the control varies. This is
particularly common if you use a
custom naming convention that the
compliance mapping tool does not
recognize. You are essentially missing
the key to join two separate data sets.
As a fix you can add a custom
translation column, which allows you
to make the conversion.
3
4. CONTROL MAPPING
WITH EXCEL
With additional revisions to your control
mappings, your existing Excel-based system
will begin to fall apart. The mapping and re-
mapping of compliance data becomes yet
another process to support and an
increasingly complex data manipulation
exercise.
The more you customize your Excel-based
solution, the more idiosyncratic it becomes
and the more work required to maintain it. As
your data sets grow increasingly complex,
this custom model will become unworkable.
44
5. HAVE YOU OUTGROWN EXCEL?
What are the signs that using Excel has become totally
impractical? And how do you know when you’ve outgrown
Excel? As we noted earlier, in year one when you initially
embark on your compliance journey, Excel will suffice. However,
when you add a second domain in year two, you will likely reach
the maximum useful life for an Excel-based model.
Once you have two or more domains, Excel will begin to crush
you. Maintaining the spreadsheet and the controls within it will
be complex and time-consuming and ultimately, an exercise in
futility. And what if your organization needs to meet more than
two domains in the first year of your compliance program? Excel
can serve as a one-time solution in that scenario. But in
subsequent years, you will need a more sophisticated solution.
5
6. CHALLENGES OF EXCEL
Here are some of the additional challenges you can expect to
face when using Excel to manage your compliance program:
• You will still need a central repository for evidence. Without a
central repository, your compliance documentation is likely
stored in various Excel files, as well as many other places –
Word files, personal emails, PDFs, phone texts, voice mails.
Most of these are not readily searchable, available anywhere/
anytime, or electronically linked. This puts you in a position of
having to hunt down and verify evidence.
• You will need to track versions of evidence to share with
auditors. This means you need clean records of action and
audit trails. Something Excel can’t provide.
• You will need to provide additional oversight to ensure version
control for the list of controls and their status. This is where
things get tricky with Excel – knowing which version provides a
“single version of the truth” and preventing duplicate
information and entries.
• You will need to communicate a consistent governance process
to your auditors. You’ll need to prove to your auditors that you
have a compliance management process and system in place.
Just having your compliance data in an Excel spreadsheet isn’t
enough.
6
7. Here’s a simple guide that will help you determine if an Excel-based compliance management
system will work for you, or if your needs are complex enough that you require a more
sophisticated compliance solution.
7
Is this your
first time
undertaking
compliance?
How many
domains will
be in your
scope?
Already have
a GRC tool
in place?
Microsoft Excel
will suffice
Yes
No, we are in our
second year but our
scope is unlikely
to increase
1-2, but likely
just 1 domain
With only 1 domain,
you can use both
since the level of
effort is minimal
Microsoft Excel will
likely work, but you
will need a better
tool next year
Microsoft Excel will
create inefficiency
in the processes
No, and our scope
continues to expand
3 or more
With 3 or more
domains, it is best to
stay away from Excel
1-2, and we did not
have very many
findings last year
With 1-2 domains,
use Excel to augment
the process but use your
GRC tool to track details
8. Regardless of whether you use Excel to manage your
compliance program or you’ve graduated to a more
comprehensive compliance solution, we often see common
pitfalls related to compliance and record keeping.
Follow our best practices and avoid these pitfalls and you’ll
have a smoother compliance journey – and a much better
chance of passing your audit.
HOW TO AVOID COMMON
COMPLIANCE PITFALLS
8
CHAPTER 2
9. Pitfall 1: Ensure everyone is working off the latest version
One of the first jobs for a compliance team is to identify the
controls to test. To test a control you need to provide evidence.
Evidence comes in many forms such as screenshots, archived
emails or system configuration. The list of controls that you
compile for testing will evolve. For example, you may determine
that some controls are “not applicable” and remove those. If you
fail a specific control, you may need to add more controls to
compensate. Control changes and evidence changes will make it
difficult for everyone to stay synchronized.
Pitfall 2: Keep a simple method to track the evidence
Your first audit may lead you to believe that you will provide one
piece of evidence for each control. This is true, but evidence
usually applies to more than one control. For example, your IT
Security Policy very likely applies to many controls. Every
evidence gap carries a potential domino effect. Fail one evidence
request and you may fail more than one control. Not only do you
need to keep track of the evidence and the controls it impacts,
you also need to understand how the evidence maps to the
controls it impacts.
9
10. Pitfall 3: Document everything
You will have many interviews during the
compliance audit process. These
interviews will review the controls with
the individuals who perform them. For
example, your server administrator will
be interviewed about server security
controls. Onboarding new employees
will include an interview with the Human
Resources team. Each interview will
produce more evidence requests. You
will need to document all of this and be
proactive in tracking down the evidence
that fulfills the auditor’s requests. It’s your
responsibility to check with the auditor to
ensure they receive what was requested.
Your first compliance audit experiences
will be more focused on answering
interview questions. It can be difficult to
also make a list of the evidence
requests. But without the evidence, the
audit will fail. This is why it is important
that you keep detailed notes and track
all requests.
Pitfall 4: Make sure everyone uses the
same process
It’s difficult to force everyone to use the
same process – but it’s essential. Storing
evidence in the same location seems
easy. But if you create a common folder
on the network drive, what do you do
when someone doesn’t use it? What is
your backup plan when individuals email
the auditor directly instead? Enforcing
the process and keeping a paper trail
can be the difference between passing
or failing an audit.
i
10
11. Management of a risk and compliance program is a journey, not a
“big bang.” Ultimately the compliance management process you
put in place and the systems you use need to be flexible and
resilient to business change – while still providing visibility into
your real risk profile.
Companies just starting their compliance journey often find that
Excel is more than sufficient to help manage the initial steps on
that journey. But compliance is hard and complicated work and
companies are often under intense pressure to demonstrate
control over regulatory complexity. An integrated compliance
program that avoids “silos” is critical. And knowing when you need
to make the leap to a more sophisticated compliance
management process and comprehensive GRC tools can make a
huge difference in terms of audit costs and a pass or fail outcome.
COMPLIANCE AGILITY REQUIRES
AGILE TOOLS.
Are you ready to make the transition from Excel to a more
comprehensive compliance solution? Our GRC experts can help
guide you through that journey and recommend the best solution
for your organization.
Call us at (415) 851-8667 to schedule a consultation, or visit us
online at www.reciprocitylabs.com.
11
CONCLUSION
12. Reciprocity makes compliance work more engaging and rewarding.
Reciprocity’s mission is to turn corporate compliance from a cost center into a valuable strategic
asset. We make compliance and risk officers more nimble with lightweight software designed
for hot growing companies. Our Governance, Risk, and Compliance (GRC) Software
encourages compliance, risk, and audit managers to act more nimbly and stand toe-to-toe with
the fast paced world of business.
Visit us online at www.reciprocitylabs.com.