This document summarizes the automation of a recharge report process. It outlines the existing manual process for generating MIS recharge reports, which takes a long time. The proposed automated solution would download data from an FTP server into a local database, process the data using batch scripts and SQL queries, generate a report in .XLS format, and upload it to the FTP for users. This would save time over the manual process and provide business users with quick access to critical data for decision making. The document describes the technical steps involved, including using PL/SQL, batch scripting, Oracle databases, and WinSCP to implement the automated solution.
This document discusses New Mexico Gas Company's (NMGCO) use of FME to improve its gas utility mapping processes. NMGCO currently maps gas pipelines manually from hand drawings but is moving to a new process where pipeline location and attribute data will be digitally collected in the field using mobile devices and GPS. FME will play a key role by reformatting and transferring data between NMGCO's work order management, GIS, and compliance databases at two points: 1) before field work to populate mobile maps, and 2) after field work to load collected compliance data. The new process is expected to improve location accuracy, data reliability, and reduce errors and data entry time.
MIS Report on CRM Dept. in automobile industryABHIJEET SINHA
Hi,
This presentation describe what is MIS,MIS Report and Customer Care?
How MIS helps the company in there various Dept?
This presentation i made with my real industrial experience and my MBA education.
Virgin Mobile SA outsourced their MIS after hardware failure resulted in an unrecoverable in-house system, leaving the business without critical information. A consultant was hired to manage selection of an outsourcing partner and implementation of the new MIS in three phases: data migration, critical process integration, and report configuration. This transition addressed issues with the old system like lack of redundancy, data quality problems, and review processes. The new MIS reduced risk and led to additional projects between the company and implementation partner.
Samsung produces a wide range of consumer electronics and business products including mobile phones, televisions, computers, printers, home appliances, IT products, displays, semiconductors, and storage devices. The document analyzes Samsung using Porter's five forces model, finding moderate rivalry within the industry, medium power for suppliers, low threat of substitution, very low power for highly fragmented buyers, and very high barriers to entry due to the need for large capital investments and complex technology.
A typical telecommunications NOC monitors and oversees complex networking environments 24/7 to detect and resolve issues in order to minimize downtime and improve network uptime. NOCs have existed since the 1960s and evolved from early network control centers. A NOC is a central location staffed 24/7 that monitors servers, routers, switches and other infrastructure. Typical NOC functions include network monitoring, troubleshooting, communication, escalating problems, and record keeping. NOCs are equipped with video walls, desks, monitors and communication tools and aim to improve service delivery for subscribers.
This report from the Central Bank of Iran provides statistics on mobile transactions in Iran for the years 1393 and 1394 (March 2015 to March 2017) in the Iranian calendar. Some key findings include:
- The total amount of mobile transactions in 1394 was 9.7 million dollars, an increase of 98% from 1393.
- The number of mobile transactions in 1394 was 4.2 million, an increase of 18% from 1393.
- There were on average 1,650 mobile payment gateways with transactions per month in 1394, an 83% increase from 1393.
The February 2014 Mobile Analytics Report provides insight into mobile data subscribers’ daily usage patterns and the impact this behavior has on operators’ networks. Findings from the report address topics such as mobile advertising and social networking, mobile network usage by content type and time of day, mobile games, mobile health and quantitative examples of measured mobile data experience.
This document discusses New Mexico Gas Company's (NMGCO) use of FME to improve its gas utility mapping processes. NMGCO currently maps gas pipelines manually from hand drawings but is moving to a new process where pipeline location and attribute data will be digitally collected in the field using mobile devices and GPS. FME will play a key role by reformatting and transferring data between NMGCO's work order management, GIS, and compliance databases at two points: 1) before field work to populate mobile maps, and 2) after field work to load collected compliance data. The new process is expected to improve location accuracy, data reliability, and reduce errors and data entry time.
MIS Report on CRM Dept. in automobile industryABHIJEET SINHA
Hi,
This presentation describe what is MIS,MIS Report and Customer Care?
How MIS helps the company in there various Dept?
This presentation i made with my real industrial experience and my MBA education.
Virgin Mobile SA outsourced their MIS after hardware failure resulted in an unrecoverable in-house system, leaving the business without critical information. A consultant was hired to manage selection of an outsourcing partner and implementation of the new MIS in three phases: data migration, critical process integration, and report configuration. This transition addressed issues with the old system like lack of redundancy, data quality problems, and review processes. The new MIS reduced risk and led to additional projects between the company and implementation partner.
Samsung produces a wide range of consumer electronics and business products including mobile phones, televisions, computers, printers, home appliances, IT products, displays, semiconductors, and storage devices. The document analyzes Samsung using Porter's five forces model, finding moderate rivalry within the industry, medium power for suppliers, low threat of substitution, very low power for highly fragmented buyers, and very high barriers to entry due to the need for large capital investments and complex technology.
A typical telecommunications NOC monitors and oversees complex networking environments 24/7 to detect and resolve issues in order to minimize downtime and improve network uptime. NOCs have existed since the 1960s and evolved from early network control centers. A NOC is a central location staffed 24/7 that monitors servers, routers, switches and other infrastructure. Typical NOC functions include network monitoring, troubleshooting, communication, escalating problems, and record keeping. NOCs are equipped with video walls, desks, monitors and communication tools and aim to improve service delivery for subscribers.
This report from the Central Bank of Iran provides statistics on mobile transactions in Iran for the years 1393 and 1394 (March 2015 to March 2017) in the Iranian calendar. Some key findings include:
- The total amount of mobile transactions in 1394 was 9.7 million dollars, an increase of 98% from 1393.
- The number of mobile transactions in 1394 was 4.2 million, an increase of 18% from 1393.
- There were on average 1,650 mobile payment gateways with transactions per month in 1394, an 83% increase from 1393.
The February 2014 Mobile Analytics Report provides insight into mobile data subscribers’ daily usage patterns and the impact this behavior has on operators’ networks. Findings from the report address topics such as mobile advertising and social networking, mobile network usage by content type and time of day, mobile games, mobile health and quantitative examples of measured mobile data experience.
This document discusses key performance indicators (KPIs) in telecommunications. It provides resources for KPIs including lists of KPIs, performance appraisal metrics, job skills, and key result areas. It discusses how to create KPIs for specific roles by defining objectives, identifying key result areas and tasks, and determining how to measure results. It also outlines some common mistakes in creating KPIs, such as having too many KPIs, and how KPIs should be designed to link to strategy and empower employees. Finally, it describes different types of KPIs including process, input, output, leading, lagging, outcome, qualitative and quantitative.
This is an overview of the concept of Telecom Performance Management System for Tier-1 and Tier-2 operators.
The main features of this concept are:
- full coverage of all TMN model layers
- the ability for extension to full FCAPS model
- integration with any third-party systems
- distributed and fault-tolerant database model optimized for very large data volumes
Vodafone is in turnaround mode after cost cuts but still facing revenue declines. It is focusing on growing its data business and subscriber numbers through new devices. Vodafone is concerned about the potential joint venture between Orange and T-Mobile reducing its market share and competitive advantages. It may partner with BT and aggressively target customers to disrupt the scale of the new entity.
Vodafone Group uses a balanced scorecard approach to manage performance across financial and non-financial perspectives. It has four main strategies: drive operational performance to enhance customer value; pursue growth in mobile data, broadband, and enterprise services; execute in emerging markets through low-cost offerings; and strengthen capital discipline to drive shareholder returns through cost efficiency programs. Key performance indicators are tracked across four perspectives: customer, financial, internal processes, and learning/growth. This balanced approach helps Vodafone make strategic decisions and continuously improve performance.
This document outlines key performance indicators (KPIs) for various objectives of Tarasol Telecom. It lists KPIs for call center objectives like wait times and call volume. Customer satisfaction KPIs include survey scores and complaint metrics. Systems and network KPIs focus on availability, downtime, and support costs. Quality, compliance, coverage, and revenue also have associated KPIs measuring factors like opinion scores, connections, coverage percentages, and revenue per user.
How to Report Marketing Results to Your ClientsHubSpot
The document provides guidance on how to effectively report marketing results to clients in order to maintain retainers, motivate collaboration, and create opportunities for upselling and referrals. It recommends focusing reports on key metrics like traffic, leads, and sales; telling the results as a story with highlights, challenges, and next steps; and scheduling regular reporting meetings with all stakeholders to review performance and get feedback. Case studies are also presented showing how consistent reporting meetings helped improve clients' marketing and increase their business results.
The presentation discusses Tata Motors' implementation of an enterprise resource planning (ERP) system. Previously, the company had many standalone IT systems across departments that led to issues like duplicate data entry and lack of real-time data sharing. Tata Motors implemented SAP R/3, an ERP software, to integrate all departments onto a single system. This provided benefits like instant availability of information across the organization and planning based on real-time data rather than past mistakes. The ERP system helped streamline operations and improve collaboration.
This document discusses key performance indicators (KPIs) and how to calculate them graphically. [1] KPIs measure output levels given a certain input, like return on equity (ROE) which shows profit per RM1 of equity. [2] Graphs can show the relationship between inputs and outputs, with KPI lines depicting the output-input ratio. [3] Calculating KPIs graphically allows understanding how inputs affect outputs, quantifying changes, and justifying interventions by their impact on the output-input ratio.
2 g and 3g kpi improvement by parameter optimization (nsn, ericsson, huawei) ...Jean de la Sagesse
The document discusses key performance indicators (KPIs) for 2G and 3G networks and how top telecom vendors like Ericsson, Huawei, and NSN optimize parameters to improve these KPIs. It outlines techniques for reducing TCH blocking, SD blocking, TCH drop, HOSR, TASR, SD drop, and improving paging success rate through actions like changing configuration parameters, enabling features, addressing hardware issues, and optimizing cells physically. The optimization of these parameters can help maintain balance between network throughput, capacity and radio quality while ensuring a seamless transition between 2G and 3G.
The document provides guidance on optimizing key performance indicators (KPIs) such as call setup success rate (CSSR). It discusses analyzing CSSR by examining its components like SDCCH drop rate. A high SDCCH drop rate can be caused by hardware issues, interference, or transmission problems. The document recommends checking specific counters and alarms to determine the root cause, and describes potential fixes like moving SDCCH channels or adjusting parameters. Overall, the document outlines a process for identifying underperforming cells, analyzing relevant KPIs and counters, and addressing issues to improve network optimization.
The document discusses key performance indicators (KPIs) for cellular networks and provides relationships between network components and their capacities. It also analyzes reasons for call blocking, dropping, and failures during call setup and solutions to address them, including parameter tuning, hardware checks, interference mitigation, and useful reports.
Top 10 Network Operation Center Best Practices
In this free ebook you'll find tips
and best practices related to:
5 Essential tools NOC must have:
1. How to develop and maintain team knowledge and skills
2. Training new NOC Team
3. Improving communication and collaboration within and outside the NOC
4. Escalating, prioritizing, and handling problems
The document provides an overview of management information systems (MIS). It defines key concepts such as data, information, and systems. It explains that an MIS is a system for collecting, processing, storing, and distributing data to managers within an organization. The main outputs of an MIS are scheduled reports, key indicator reports, demand reports, and exception reports. These help managers monitor performance and make decisions. Overall, the document serves as an introduction to MIS, covering essential elements like the relationship between data, information, and systems.
This document discusses predicting customer churn for mobile operators to prevent customer loss, increase satisfaction and optimize network usage. It provides details on churn rates in India, data collection methods used including oversampling, and analysis performed on factors like network coverage, call quality and customer support to develop a churn prediction model. The analysis was conducted by a team of 7 people using techniques like p-value analysis, affinity diagramming and tweaking oversampling through trial and error.
The document discusses automation and its benefits. It describes how automation can reduce business costs by 41% annually by automating manual and repetitive tasks. This reduces risks and errors while improving service levels. Automating incident and change management, disaster recovery, and scaling computing resources are provided as examples. Capturing expertise in automated processes also helps address skills shortages. The document recommends automation to support several of Gershon's recommendations around managing ICT costs and skills, data centers, and sustainability.
Client Success Story - Oracle FDMEE is the Cloud Data Hub at Legg MasonAlithya
rise Edition (FDMEE) to automate movement of metadata and data between ground and EPM Cloud. We will have a detailed discussion on the makeup of the FDMEE server configurations, allowing for invoking automated jobs to pull dimensions from an on-premises Essbase ASO application, allowing for custom scripting to invoke EPM Automate jobs to build dimensions and move data between different pods, finally allowing for movement of data in and out of the Oracle Profitability and Cost Management Cloud Service (PCMCS) application. A live demo will be used to illustrate various components of this interesting FDMEE-driven EPM process management architecture.
This document discusses PHP and continuous data processing for Smith Electric Vehicles. It describes how Smith collects thousands of data points per second from electric vehicles and uses PHP, message queuing, caching, and other techniques to process this large volume of real-time data. Key aspects include using a message queue to prevent data loss, optimizing database performance through sharding and tweaks by their expert DBA, and extrapolating data to reduce database load.
nter-pod Revolutions: Connected Enterprise Solution in Oracle EPM Cloud Alithya
The session will discuss a library of solutions implemented at clients for transferring between applications in separate pods. Each configuration has its own merits and use case. The four main categories that will be discussed are -
1. Trickle Feed - uses a combination of inter-pod REST API connection, data management load rule, groovy scripting and scheduled EPM Automate job on a jump server to pick-up the files from source and push to target.
2. Focused On-save Push - pushes an intersection from source to target using inter-pod REST API connection, data management load rule and groovy scripting.
3. Scheduled Push- uses a combination of windows or Linux job, inter-pod REST API connection, groovy scripting, data management load rule and EPM Automate commands to extract and push data en masse from source to target.
4. Json Extract and Load - uses a combination of groovy scripting and inter-pod REST API connection to extract and push an intersection on-save.
The audience will walk-away with learnings and understanding of inter-pod configurations, mainly for EPM Cloud planning applications. Snippets of code will form the "gold dust" takeaway from the session.
Customer Case Study: CenterPoint Energy - How to achieve .0003 abends!CA Technologies
Join this session to learn about some tips, techniques and tools that CenterPoint Energy uses with CA Workload Automation AutoSys® Edition (AE) to reduce the number of job failures and reduce costs for batch processing. During this session, Tess Dowdy, Manager of Enterprise Systems Control at CenterPoint Energy will also review its processes and procedures to streamline your batch and to possibly eliminate the late night telephone calls to the clients.
For more information, please visit http://cainc.to/Nv2VOe
The document discusses database capacity planning and analysis. It covers collecting and analyzing resource utilization data, developing mathematical models to predict performance, using queueing theory and response time analysis. Steps outlined include determining goals, gathering workload data, characterizing and modeling data, validating forecasts, and conducting case studies on deletion performance and evaluating MySQL capacity. The overall aim is to accurately measure current capacity, predict future growth, maintain balanced performance, and identify risks.
This document discusses key performance indicators (KPIs) in telecommunications. It provides resources for KPIs including lists of KPIs, performance appraisal metrics, job skills, and key result areas. It discusses how to create KPIs for specific roles by defining objectives, identifying key result areas and tasks, and determining how to measure results. It also outlines some common mistakes in creating KPIs, such as having too many KPIs, and how KPIs should be designed to link to strategy and empower employees. Finally, it describes different types of KPIs including process, input, output, leading, lagging, outcome, qualitative and quantitative.
This is an overview of the concept of Telecom Performance Management System for Tier-1 and Tier-2 operators.
The main features of this concept are:
- full coverage of all TMN model layers
- the ability for extension to full FCAPS model
- integration with any third-party systems
- distributed and fault-tolerant database model optimized for very large data volumes
Vodafone is in turnaround mode after cost cuts but still facing revenue declines. It is focusing on growing its data business and subscriber numbers through new devices. Vodafone is concerned about the potential joint venture between Orange and T-Mobile reducing its market share and competitive advantages. It may partner with BT and aggressively target customers to disrupt the scale of the new entity.
Vodafone Group uses a balanced scorecard approach to manage performance across financial and non-financial perspectives. It has four main strategies: drive operational performance to enhance customer value; pursue growth in mobile data, broadband, and enterprise services; execute in emerging markets through low-cost offerings; and strengthen capital discipline to drive shareholder returns through cost efficiency programs. Key performance indicators are tracked across four perspectives: customer, financial, internal processes, and learning/growth. This balanced approach helps Vodafone make strategic decisions and continuously improve performance.
This document outlines key performance indicators (KPIs) for various objectives of Tarasol Telecom. It lists KPIs for call center objectives like wait times and call volume. Customer satisfaction KPIs include survey scores and complaint metrics. Systems and network KPIs focus on availability, downtime, and support costs. Quality, compliance, coverage, and revenue also have associated KPIs measuring factors like opinion scores, connections, coverage percentages, and revenue per user.
How to Report Marketing Results to Your ClientsHubSpot
The document provides guidance on how to effectively report marketing results to clients in order to maintain retainers, motivate collaboration, and create opportunities for upselling and referrals. It recommends focusing reports on key metrics like traffic, leads, and sales; telling the results as a story with highlights, challenges, and next steps; and scheduling regular reporting meetings with all stakeholders to review performance and get feedback. Case studies are also presented showing how consistent reporting meetings helped improve clients' marketing and increase their business results.
The presentation discusses Tata Motors' implementation of an enterprise resource planning (ERP) system. Previously, the company had many standalone IT systems across departments that led to issues like duplicate data entry and lack of real-time data sharing. Tata Motors implemented SAP R/3, an ERP software, to integrate all departments onto a single system. This provided benefits like instant availability of information across the organization and planning based on real-time data rather than past mistakes. The ERP system helped streamline operations and improve collaboration.
This document discusses key performance indicators (KPIs) and how to calculate them graphically. [1] KPIs measure output levels given a certain input, like return on equity (ROE) which shows profit per RM1 of equity. [2] Graphs can show the relationship between inputs and outputs, with KPI lines depicting the output-input ratio. [3] Calculating KPIs graphically allows understanding how inputs affect outputs, quantifying changes, and justifying interventions by their impact on the output-input ratio.
2 g and 3g kpi improvement by parameter optimization (nsn, ericsson, huawei) ...Jean de la Sagesse
The document discusses key performance indicators (KPIs) for 2G and 3G networks and how top telecom vendors like Ericsson, Huawei, and NSN optimize parameters to improve these KPIs. It outlines techniques for reducing TCH blocking, SD blocking, TCH drop, HOSR, TASR, SD drop, and improving paging success rate through actions like changing configuration parameters, enabling features, addressing hardware issues, and optimizing cells physically. The optimization of these parameters can help maintain balance between network throughput, capacity and radio quality while ensuring a seamless transition between 2G and 3G.
The document provides guidance on optimizing key performance indicators (KPIs) such as call setup success rate (CSSR). It discusses analyzing CSSR by examining its components like SDCCH drop rate. A high SDCCH drop rate can be caused by hardware issues, interference, or transmission problems. The document recommends checking specific counters and alarms to determine the root cause, and describes potential fixes like moving SDCCH channels or adjusting parameters. Overall, the document outlines a process for identifying underperforming cells, analyzing relevant KPIs and counters, and addressing issues to improve network optimization.
The document discusses key performance indicators (KPIs) for cellular networks and provides relationships between network components and their capacities. It also analyzes reasons for call blocking, dropping, and failures during call setup and solutions to address them, including parameter tuning, hardware checks, interference mitigation, and useful reports.
Top 10 Network Operation Center Best Practices
In this free ebook you'll find tips
and best practices related to:
5 Essential tools NOC must have:
1. How to develop and maintain team knowledge and skills
2. Training new NOC Team
3. Improving communication and collaboration within and outside the NOC
4. Escalating, prioritizing, and handling problems
The document provides an overview of management information systems (MIS). It defines key concepts such as data, information, and systems. It explains that an MIS is a system for collecting, processing, storing, and distributing data to managers within an organization. The main outputs of an MIS are scheduled reports, key indicator reports, demand reports, and exception reports. These help managers monitor performance and make decisions. Overall, the document serves as an introduction to MIS, covering essential elements like the relationship between data, information, and systems.
This document discusses predicting customer churn for mobile operators to prevent customer loss, increase satisfaction and optimize network usage. It provides details on churn rates in India, data collection methods used including oversampling, and analysis performed on factors like network coverage, call quality and customer support to develop a churn prediction model. The analysis was conducted by a team of 7 people using techniques like p-value analysis, affinity diagramming and tweaking oversampling through trial and error.
The document discusses automation and its benefits. It describes how automation can reduce business costs by 41% annually by automating manual and repetitive tasks. This reduces risks and errors while improving service levels. Automating incident and change management, disaster recovery, and scaling computing resources are provided as examples. Capturing expertise in automated processes also helps address skills shortages. The document recommends automation to support several of Gershon's recommendations around managing ICT costs and skills, data centers, and sustainability.
Client Success Story - Oracle FDMEE is the Cloud Data Hub at Legg MasonAlithya
rise Edition (FDMEE) to automate movement of metadata and data between ground and EPM Cloud. We will have a detailed discussion on the makeup of the FDMEE server configurations, allowing for invoking automated jobs to pull dimensions from an on-premises Essbase ASO application, allowing for custom scripting to invoke EPM Automate jobs to build dimensions and move data between different pods, finally allowing for movement of data in and out of the Oracle Profitability and Cost Management Cloud Service (PCMCS) application. A live demo will be used to illustrate various components of this interesting FDMEE-driven EPM process management architecture.
This document discusses PHP and continuous data processing for Smith Electric Vehicles. It describes how Smith collects thousands of data points per second from electric vehicles and uses PHP, message queuing, caching, and other techniques to process this large volume of real-time data. Key aspects include using a message queue to prevent data loss, optimizing database performance through sharding and tweaks by their expert DBA, and extrapolating data to reduce database load.
nter-pod Revolutions: Connected Enterprise Solution in Oracle EPM Cloud Alithya
The session will discuss a library of solutions implemented at clients for transferring between applications in separate pods. Each configuration has its own merits and use case. The four main categories that will be discussed are -
1. Trickle Feed - uses a combination of inter-pod REST API connection, data management load rule, groovy scripting and scheduled EPM Automate job on a jump server to pick-up the files from source and push to target.
2. Focused On-save Push - pushes an intersection from source to target using inter-pod REST API connection, data management load rule and groovy scripting.
3. Scheduled Push- uses a combination of windows or Linux job, inter-pod REST API connection, groovy scripting, data management load rule and EPM Automate commands to extract and push data en masse from source to target.
4. Json Extract and Load - uses a combination of groovy scripting and inter-pod REST API connection to extract and push an intersection on-save.
The audience will walk-away with learnings and understanding of inter-pod configurations, mainly for EPM Cloud planning applications. Snippets of code will form the "gold dust" takeaway from the session.
Customer Case Study: CenterPoint Energy - How to achieve .0003 abends!CA Technologies
Join this session to learn about some tips, techniques and tools that CenterPoint Energy uses with CA Workload Automation AutoSys® Edition (AE) to reduce the number of job failures and reduce costs for batch processing. During this session, Tess Dowdy, Manager of Enterprise Systems Control at CenterPoint Energy will also review its processes and procedures to streamline your batch and to possibly eliminate the late night telephone calls to the clients.
For more information, please visit http://cainc.to/Nv2VOe
The document discusses database capacity planning and analysis. It covers collecting and analyzing resource utilization data, developing mathematical models to predict performance, using queueing theory and response time analysis. Steps outlined include determining goals, gathering workload data, characterizing and modeling data, validating forecasts, and conducting case studies on deletion performance and evaluating MySQL capacity. The overall aim is to accurately measure current capacity, predict future growth, maintain balanced performance, and identify risks.
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1. Automation of Recharge Report
Sumarry
Presenter– Aman Raj
Mentor - Mr.
Prasant Kumar
Date - 05/06/2015
Telecom 4.1
Assessment
OSS/BSS
Competency
2. Case Study - Plan
Case Study Topics
MIS Information – Brief Introduction
Existing process for MIS reporting and availability
Limitations of existing process
Proposed steps to enhance Information availability on MIS Reporting
Benefits of the new report creation
Steps to achieve the new Process
Recommendations
Glossary
3. Case Study Topics
Following are the topics that are proposed for the case study that
aimed at optimizing the existing process critical information
availability to take action MIS Reporting
A. Delivery of Dump based information – To provide a dump on a
specified frequency with the business critical information of users
business actions
B. To provide an automated information Report – To develop an
automate report generation system by which hourly Recharge
Reporting Sumarry could be delivered to business for market
driving and to enhance the Revenue.
C. To create a separate report file in .XLS format for business so
that details could be analyzed – To develop an report which
helps business/End user for hourly online report Sumarry so that
they can access that in one click and save the time.
After discussion with my mentor we selected to go with the 2nd
topic To provide an automated information Report for
assessment.
4. Automated MIS Recharge Report Sumarry –
Brief Introduction
The Recharge report which is back bone of any Telecom Operators which generate
the
revenue and lead to net profit.
Presently, business/End users prepare information's of the customer’s recharge
details using
MIS Reports which takes a long time and multiple process.
The new enhanced system helps in squeezing the three keys steps of information
gathering, processing and display all on a Sumarry Report.
This project is an FTP based report which involves
requirement gathering, downloading the online data from database, creating the file
in
constant name for insertion in database , generation of report in .xls and to upload at
FTP
for users , The system is developed using the PL/SQL (Oracle) and Batch Scripting.
This system arms the Business with quick decision making capabilities and helps in
quickly building a strategy to retaining the existing customers.
5. Existing steps for MIS Recharge
Report information analysis
The users goes through various MIS reports and manually consolidates
the information with painstaking effort.
To Process the information regarding recharge
Based on the information available the business critical
decisions are made.
6. Limitations of existing process
Manual Activity is cumbersome for the users
For big circles, it takes lot of time to even download
and later process the voluminous data
Manipulating the data using Excel functions becomes
very tedious
By the time data is converted to information for
business decisions, there is no time for strategic
business action to retain clients.
8. Steps to achieve the MIS Recharge Report
Automation
Through FTP Server data uploaded into
Local DB
Processed data through Batch Script and
Sql
Store the login credentials in tables for
accessing the web application so that any
addition or changes in future can be
accommodated .
Estimated efforts:
72 hrs. ( Analysis, Designing, Coding ,
UAT, Production)
Language: PL/SQL , Batch Scripting
Software : Oracle 10g, GUNZIP, DOS
9. User restricted access to the business critical data.
Data availability on the click of a button for the taking further course of
action Report Sumarry through FTP.
Eliminates the manual processing effort .
Very user friendly and easy to use which requires no technical
knowledge to know the subscriber data.
Saves tons of precious time which is saved by automated process of
data handling through backend.
Benefits of the new process
10. Recommendations
Based on the success of the proposed solution the same can be extended
to other regions which have high count of Recharge .
11. Coding to download the data from FTP and to rename
in constant Name
@echo off
set yyyy=
set $tok=1-3
for /f "tokens=1 delims=.:/-, " %%u in ('date /t') do set $d1=%%u
if "%$d1:~0,1%" GTR "9" set $tok=2-4
for /f "tokens=%$tok% delims=.:/-, " %%u in ('date /t') do (
for /f "skip=1 tokens=2-4 delims=/-,()." %%x in ('echo.^|date') do (
set %%x=%%u
set %%y=%%v
set %%z=%%w
set $d1=
set $tok=))
12. if "%yyyy%"=="" set yyyy=%yy%
if /I %yyyy% LSS 100 set /A yyyy=2000 + 1%yyyy% - 100
set CurDate=%mm%/%dd%/%yyyy%
set dayCnt=%1
if "%dayCnt%"=="" set dayCnt=1
REM Substract your days here
set /A dd=1%dd% - 100 - %dayCnt%
set /A mm=1%mm% - 100
13. :CHKDAY
if /I %dd% GTR 0 goto DONE
set /A mm=%mm% - 1
if /I %mm% GTR 0 goto ADJUSTDAY
set /A mm=12
set /A yyyy=%yyyy% - 1
:ADJUSTDAY
if %mm%==1 goto SET31
if %mm%==2 goto LEAPCHK
if %mm%==3 goto SET31
if %mm%==4 goto SET30
if %mm%==5 goto SET31
if %mm%==6 goto SET30
if %mm%==7 goto SET31
if %mm%==8 goto SET31
if %mm%==9 goto SET30
if %mm%==10 goto SET31
if %mm%==11 goto SET30
REM ** Month 12 falls through
15. Coding to download the data from FTP and to rename
in constant Name
:LEAPCHK
set /A tt=%yyyy% %% 4
if not %tt%==0 goto SET28
set /A tt=%yyyy% %% 100
if not %tt%==0 goto SET29
set /A tt=%yyyy% %% 400
if %tt%==0 goto SET29
:SET28
set /A dd=28 + %dd%
16. goto CHKDAY
:SET29
set /A dd=29 + %dd%
goto CHKDAY
:DONE
if /I %mm% LSS 10 set mm=0%mm%
if /I %dd% LSS 10 set dd=0%dd%
echo Date %dayCnt% day(s) before %CurDate% is
%mm%/%dd%/%yyyy%
17. Coding to download the data from FTP and to rename
in constant Name
:: Today's date in YYYYMMDD format
SET yesterday=%dd%-%mm%-%yyyy%
echo %yesterday%
REM ##***For getting the files from the ftp location and renaming it to a
constant name
PATH=%PATH%;c:Program FilesWinSCP
ECHO open ftp://Bh_IT:uninor@12345@172.30.16.220 > cmd.txt
echo option transfer binary >> cmd.txt
echo option confirm off >> cmd.txt
echo cd dump_today >> cmd.txt
echo synchronize local
for /f "tokens=1-5 delims=/ " %%d in ("%date%") do echo get
RPT_6_RECHARGE_REPORT_Bihar%yesterday%.csv.gz
HOURLY_RECHARGE_DUMP.csv.gz>> cmd.txt
18. echo close >> cmd.txt
echo exit >> cmd.txt
winscp /script:cmd.txt
REM ##********************COMMAND TO ZIP THE FILE
echo on
D:
cd D:AUTOMATIONHOURLY-RECHARGE-DATARAW_DATA
del HOURLY_RECHARGE_DUMP.csv
gunzip -f *.csv.gz
REN *.CSV HOURLY_RECHARGE_DUMP.csv
exit;
19. Coding to download the data from FTP and to rename
in constant Name
REM ##*********************For truncate the table and insert data in
Databse
echo on
sqlplus scott/tiger@ORCL @TRUNCATE_HOURLY_RECHARGE.sql
sqlldr userid=scott/tiger@ORCL control='HOURLY.CTL' log='HOURLY.log'
bad='HOURLY.bad' direct='true'
date/t
time/t
REM ##*********************For generate report from database
21. SQL Query which is called by batch Script
update HOURLY_RECHARGE_RPT6 set TRDL_UPLOADED=sysdate;
commit;
truncate table HOURLY_RECHARGE_RPT6;
commit;
EXIT;
22. SQL Query which is called by batch Script
connect sqlplus scott/tiger@ORCL;
column dcol new_value dt noprint
select to_char(sysdate-1,'rrrrmmdd') dcol from dual;
set colsep "|"
set linesize 9999
set trimspool on
set heading on
set pagesize 0
set wrap off
set feedback off
set newpage 0
set arraysize 5000
spool D:AUTOMATIONHOURLY-RECHARGE-
DATAOUTPUT_DATAJUN15RECHARGE_TRANS_STATUS&dt..xls;
SELECT 'TIME1' || '|' || 'RECHARGE_COUNT' || '|' || 'TYPE_OF_RECHARGE'
FROM DUAL;
23. SQL Query which is called by batch Script
SELECT DECODE ( (SUBSTR (recharge_date_time, 11, 3)),
00,
'00 AM',
01,
'01 AM',
02,
'02 AM',
03,
'03 AM',
04,
'04 AM',
05,
'05 AM',
06,
'06 AM',
25. SQL Query which is called by batch Script
16,
'16 PM',
17,
'17 PM',
18,
'18 PM',
19,
'19 PM',
20,
'20 PM',
21,
'21 PM',
22,
'22 PM',
23,
'23 PM')
AS time1,
COUNT (SUBSTR (recharge_date_time, 11, 3)) AS recharge_count,
exit;
26. DECODE (type_of_recharge,
'EVDA',
'EVDA-E-Load-STV_RCV',
'EVDFA',
'EVDFA-E-Load-FR',
'EVDFT',
'EVDFT-E-Load-FR',
'EVDS',
'EVDS-USSD',
'EVDT',
'EVDT-E-Load-STV_RCV_ONLINE',
'VCH',
'VCH1')
RECHARGE_TYPE
FROM scott.hourly_recharge_rpt6
GROUP BY type_of_recharge, SUBSTR (recharge_date_time, 11, 3)
ORDER BY time1;
spool off
27. Resource Plan & Effort Estimation
#Resources #Resources buldgme(1-5 Years Experienced) Rupeeration(5 to 10 Years Experienced)
Batch Scripting 1 1
Oracle 1 1
Activities PDs Start Date End Date
Number of Senior
Resources
(5 to 10 Years)
Junior Resources
( 1 to 5 Years)
Requirement
Gathering 1 1
Design 1 1
Coding and Unit
Testing
1 1 1
UAT 2 1 1
Production 1 1 1
Agenda slide:
Heading – Agenda - Font size 30, Arial Bold
Please restrict this slide with just 5 agenda points. If you have more than 5 points on the agenda slide please add another slide. If you have only 3 then you can use just one slide and delete the other 2 points.
Content Slide: This is usually the most frequently used slide in every presentation.
Use this slide for Text heavy slides. Text can only be used in bullet points
Title Heading – font size 30, Arial bold
Slide Content – Should not reduce beyond Arial font 16
If you need to use sub bullets please use the indent buttons located next to the bullets buttons in the tool bar and this will automatically provide you with the second, third, fourth & fifth level bullet styles and font sizes
Please note you can also press the tab key to create the different levels of bulleted content
Blank slide or a freeform slide you may use this to insert or show screenshots etc
If content is added in this slide you will need to use bulleted text
Column content slide – This is a slide with 2 columns and you can have text in bullet points under each column. You can have separate header for each of the columns in the blue box provided on top of each of the columns.
Heading font size of the column should remain at 30 and the column content should not reduce beyond 20
Full Image slide :
Use this slide when you need to use an image that covers the entire slide content area. Image size is automatically defined. Your text for the slide will appear on a grey bar on top/front of the image as seen. There will be no title to this slide.
Text– font size 20, Arial
Click on the icon to add image, the size of the image will be automatically determined once inserted, do not alter the size of the image
In the text box on the image you may add text to a maximum of one line, font size 20, Arial normal
Vertical Image slide – Use this slide for a vertical image with text that flows in a running paragraph
Text– font size 20, Arial
Click on the icon to add image, the size of the image will be automatically determined once inserted, do not alter the size of the image
In the text box on the right the font size should not be beyond 20, Arial normal, and ensure the maximum content used is aligned to the size of the image, content should not exceed beyond the size of the image
Vertical Image slide – Use this slide for a vertical image with bulleted text
Text– font size 20, Arial
Click on the icon to add image, the size of the image will be automatically determined once inserted, do not alter the size of the image
In the text box on the right the font size should not be beyond 20, Arial normal, and ensure the maximum content used is aligned to the size of the image, content should not exceed beyond the size of the image
Horizontal Image slide – Horizontal image with text that flows in a running paragraph
Title – font size 20, Arial
Click on the icon to add image, the size of the image will be automatically determined once inserted, do not alter the size of the image
In the text box below the image the font size should not be beyond 18, Arial normal, and ensure the maximum content used is aligned to 5 lines, content should not exceed beyond the image size
Horizontal Image slide – Horizontal image with text that flows in a running paragraph
Title – font size 20, Arial
Click on the icon to add image, the size of the image will be automatically determined once inserted, do not alter the size of the image
In the text box below the image the font size should not be beyond 18, Arial normal, and ensure the maximum content used is aligned to 5 lines, content should not exceed beyond the image size
Horizontal Image slide – Horizontal image with text that flows in a running paragraph
Title – font size 20, Arial
Click on the icon to add image, the size of the image will be automatically determined once inserted, do not alter the size of the image
In the text box below the image the font size should not be beyond 18, Arial normal, and ensure the maximum content used is aligned to 5 lines, content should not exceed beyond the image size
Horizontal Image slide – Horizontal image with text that flows in a running paragraph
Title – font size 20, Arial
Click on the icon to add image, the size of the image will be automatically determined once inserted, do not alter the size of the image
In the text box below the image the font size should not be beyond 18, Arial normal, and ensure the maximum content used is aligned to 5 lines, content should not exceed beyond the image size
Horizontal Image slide – Horizontal image with text that flows in a running paragraph
Title – font size 20, Arial
Click on the icon to add image, the size of the image will be automatically determined once inserted, do not alter the size of the image
In the text box below the image the font size should not be beyond 18, Arial normal, and ensure the maximum content used is aligned to 5 lines, content should not exceed beyond the image size
Horizontal Image slide – Horizontal image with text that flows in a running paragraph
Title – font size 20, Arial
Click on the icon to add image, the size of the image will be automatically determined once inserted, do not alter the size of the image
In the text box below the image the font size should not be beyond 18, Arial normal, and ensure the maximum content used is aligned to 5 lines, content should not exceed beyond the image size
Horizontal Image slide – Horizontal image with text that flows in a running paragraph
Title – font size 20, Arial
Click on the icon to add image, the size of the image will be automatically determined once inserted, do not alter the size of the image
In the text box below the image the font size should not be beyond 18, Arial normal, and ensure the maximum content used is aligned to 5 lines, content should not exceed beyond the image size
Horizontal Image slide – Horizontal image with text that flows in a running paragraph
Title – font size 20, Arial
Click on the icon to add image, the size of the image will be automatically determined once inserted, do not alter the size of the image
In the text box below the image the font size should not be beyond 18, Arial normal, and ensure the maximum content used is aligned to 5 lines, content should not exceed beyond the image size
Horizontal Image slide – Horizontal image with text that flows in a running paragraph
Title – font size 20, Arial
Click on the icon to add image, the size of the image will be automatically determined once inserted, do not alter the size of the image
In the text box below the image the font size should not be beyond 18, Arial normal, and ensure the maximum content used is aligned to 5 lines, content should not exceed beyond the image size
Horizontal Image slide – Horizontal image with bulleted text
Title – font size 20, Arial
Click on the icon to add image, the size of the image will be automatically determined once inserted, do not alter the size of the image
In the text box below the bulleted text should not be beyond one line
Font size should be 20, Arial normal and should not exceed beyond 4 bullet points
Highlights Slide:
To be used only when you want certain highlights of the case study, point of view, define a theme/concept or any other topic to be defined as text that is in a flow and not bulleted.
Image on the right – relating to the topic
Text Box 1 : Heading
Text Box 2 : Add a small brief of the topic
Text Box 3 : Highlights of the topic and related text
Case Study Slide:
Use this slide to give a more detailed presentation of a case that you have- but only in the format shown here. The text boxes need not be bulleted
Image on the left – relating to the case study
Text Box 1 : Opportunity
Text Box 2 : Add opportunity related text
Text Box 3 : Challenges
Text Box 4 : Add challenges related text
Text Box 5 : Impact
Text Box 6 : Add impact related text