This document provides tips for receiving feedback effectively. It recommends being open to feedback, thanking people for their comments, avoiding defensiveness, listening to identify areas for improvement, asking for clarification if needed, clearly identifying where you want feedback, considering both positive and critical feedback, and joining discussions to receive others' feedback. The goal is to have constructive conversations to improve through feedback.

2. Welcome feedback
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Be open to receiving feedback. People will
be more comfortable giving it.
2

3. Thank people for their
feedback
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“Thanks for that. I will consider your
comments” 3

4. Do not respond when feeling
defensive
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5. Listen to identify areas for
improvement
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6. Ask for clarification...
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… if you are not sure of what is
being said 6

7. Clearly identify areas where you
seek feedback...
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… consider your audience and consider the
method you use to gather feedback 7

8. If you are handed a feedback
sandwich...
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Sample the filling. It may be the most
nutritious and delicious piece. 8

9. George Bernard Shaw
“The single, biggest problem
with communication is the
illusion that it has been
accomplished."
1/30/2015 http://www.trainingpages.com/cdocs/liggy/6517/WWBookCommsextract.pdf

10. Please join our conversation ...
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... and give us your feedback

11. Images located here:
0 http://2.bp.blogspot.com/_-
9R5v7OV2s0/Szmk_GK6uoI/AAAAAAAAAZs/BK87AAo7_cA/s400
/dog-open-arms-cartoon.gif Open armed dog
0 http://3.bp.blogspot.com/_zDK8WVLPoyI/TLD1inCT7yI/AAAAA
AAAAIY/f6PH3t_LOeg/s1600/Feel_good_sandwich.jpg Dagwood
0 http://www.timtim.com/public/images/drawings/large/3104_M
agnifying_Glass.gif Magnifying Glass
0 Feedback avatars http://blogs.msdn.com/blogfiles/willy-
peter_schaub/windowslivewriter/tfsintegrationplatformvstsrang
erslog2009_8bf9/clipart_of_10931_sm_2.jpg
0 Defensive lady
http://www.bbc.co.uk/worldservice/learningenglish/communica
te/blog/teacher//images/hands_on_hips.jpg
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