Catherine Hoke founded Defy Ventures, a nonprofit that helps transform the lives of formerly incarcerated individuals through entrepreneurship. She shares her personal journey of visiting a prison years ago and being transformed by the experience, leading her to dedicate her life to this work. She discusses a major failure and humiliation in her past work that deepened her ability to connect with and understand the experiences of those she now serves. Brad Feld, a partner at Foundry Group, shares about a recent powerful experience visiting a prison with Defy Ventures.
For more details on our products and services, please feel free to visit us at: mobility dog, psychiatric service dog, veteran dog, medical alert dog, puppy.
Reboot Podcast #43 – The Dharma of Inclusivity – with Konda Masonrebootio
There is real suffering out there and that suffering that is causing violence. What are some of the causes of the suffering and how might we address those?
It’s a true honor to welcome entrepreneur, creator, and teacher, Konda Mason to the podcast for an important and timely conversation with Jerry. This discussion was recorded last week, and we thought it was really important to get this out sooner rather than later, particularly given the events in Orlando. Konda and Jerry address some of the source causes of this suffering, this pain, and what opportunities might lie in remembering we’re all in this together. This conversation will challenge you on your own privileges and inspire you find new ways of connecting with people from all backgrounds.
Copyright 2002 Page 1 Lecture Text Joseph L. Badarac.docxvoversbyobersby
Copyright 2002 Page 1
Lecture Text
Joseph L. Badaracco, Jr.: Defining Moments*
This will probably surprise many of you: I’m going to say very little
about Enron. As I understand the Enron story, if you put aside the
colossal scale of the collapse, and all the disruption and harm it caused
to thousands of people—and that’s an enormous set of things to put
aside—I don’t think it is a particularly interesting story.
From what I’ve read in the newspapers, and I’ve tried to follow this
very carefully and have gotten lots of inquiries from journalists, the
folks at Enron and some folks at Anderson did a lot of things that were
wrong. They shouldn’t have done them. It was clear what was right
and what was wrong. And for the vast majority of people, there is very
little value in talking about right and wrong. Most people fortunately
have a sense of what the difference is between the two; for those who
don’t, in most cases, it is often hopeless. You have to keep an eye out
for them. If you find them in your organization, you must usher them
toward the doorway.
I’m going to talk about a different kind of problem, a different set of
problems. And these are the kinds of problems which, in the years I’ve
spent looking at managers who take their responsibilities really
seriously, are the problems that when they recount them for you, you
get a sense that their stomachs are tightening a little bit, that they’re
breathing a little faster. It might be an experience that they learned
from, something that they were glad they did once, but in many cases,
the problem is something that they don’t want to relive again. These
problems have a simple name. I call them “right versus right”
problems.
Let me give you a couple of examples. Let me start with one; since
I’ve mentioned Enron, let’s talk about the bookend to Enron. If Enron
is the biggest and worst of the corporate ethic scandals, let me talk
just a little bit about the famous Tylenol episode of the early 1980s.
I’m sure you’ve all heard the standard story. In the fall—I believe it
was 1982—six people in the Chicago area died of cyanide-laced Tylenol
tablets. James Burke, the chairman of the company at the time, has
been widely praised as a hero for, in the standard phrase, “doing the
right thing.”
Burke is an alumnus of Harvard Business School. We have a case
study of the Tylenol episode. He’s come back and talked about it. I’ve
had the chance to interview him. And, like several of my colleagues,
I’ve put a blunt question to him. I said, “Mr. Burke, look, what you did
resurrecting the brand was phenomenal.” (Think about a brand that’s
* Edited for clarity
Copyright 2002 Page 2
been implicated in a series of deaths: That was phenomenal.) “But
surely this couldn’t have been a difficult issue about doing the right
thing. You had to get that product off the shelves. Other people might
have died if there was more.
For more details on our products and services, please feel free to visit us at: mobility dog, psychiatric service dog, veteran dog, medical alert dog, puppy.
Reboot Podcast #43 – The Dharma of Inclusivity – with Konda Masonrebootio
There is real suffering out there and that suffering that is causing violence. What are some of the causes of the suffering and how might we address those?
It’s a true honor to welcome entrepreneur, creator, and teacher, Konda Mason to the podcast for an important and timely conversation with Jerry. This discussion was recorded last week, and we thought it was really important to get this out sooner rather than later, particularly given the events in Orlando. Konda and Jerry address some of the source causes of this suffering, this pain, and what opportunities might lie in remembering we’re all in this together. This conversation will challenge you on your own privileges and inspire you find new ways of connecting with people from all backgrounds.
Copyright 2002 Page 1 Lecture Text Joseph L. Badarac.docxvoversbyobersby
Copyright 2002 Page 1
Lecture Text
Joseph L. Badaracco, Jr.: Defining Moments*
This will probably surprise many of you: I’m going to say very little
about Enron. As I understand the Enron story, if you put aside the
colossal scale of the collapse, and all the disruption and harm it caused
to thousands of people—and that’s an enormous set of things to put
aside—I don’t think it is a particularly interesting story.
From what I’ve read in the newspapers, and I’ve tried to follow this
very carefully and have gotten lots of inquiries from journalists, the
folks at Enron and some folks at Anderson did a lot of things that were
wrong. They shouldn’t have done them. It was clear what was right
and what was wrong. And for the vast majority of people, there is very
little value in talking about right and wrong. Most people fortunately
have a sense of what the difference is between the two; for those who
don’t, in most cases, it is often hopeless. You have to keep an eye out
for them. If you find them in your organization, you must usher them
toward the doorway.
I’m going to talk about a different kind of problem, a different set of
problems. And these are the kinds of problems which, in the years I’ve
spent looking at managers who take their responsibilities really
seriously, are the problems that when they recount them for you, you
get a sense that their stomachs are tightening a little bit, that they’re
breathing a little faster. It might be an experience that they learned
from, something that they were glad they did once, but in many cases,
the problem is something that they don’t want to relive again. These
problems have a simple name. I call them “right versus right”
problems.
Let me give you a couple of examples. Let me start with one; since
I’ve mentioned Enron, let’s talk about the bookend to Enron. If Enron
is the biggest and worst of the corporate ethic scandals, let me talk
just a little bit about the famous Tylenol episode of the early 1980s.
I’m sure you’ve all heard the standard story. In the fall—I believe it
was 1982—six people in the Chicago area died of cyanide-laced Tylenol
tablets. James Burke, the chairman of the company at the time, has
been widely praised as a hero for, in the standard phrase, “doing the
right thing.”
Burke is an alumnus of Harvard Business School. We have a case
study of the Tylenol episode. He’s come back and talked about it. I’ve
had the chance to interview him. And, like several of my colleagues,
I’ve put a blunt question to him. I said, “Mr. Burke, look, what you did
resurrecting the brand was phenomenal.” (Think about a brand that’s
* Edited for clarity
Copyright 2002 Page 2
been implicated in a series of deaths: That was phenomenal.) “But
surely this couldn’t have been a difficult issue about doing the right
thing. You had to get that product off the shelves. Other people might
have died if there was more.
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
Company Valuation webinar series - Tuesday, 4 June 2024FelixPerez547899
This session provided an update as to the latest valuation data in the UK and then delved into a discussion on the upcoming election and the impacts on valuation. We finished, as always with a Q&A
buy old yahoo accounts buy yahoo accountsSusan Laney
As a business owner, I understand the importance of having a strong online presence and leveraging various digital platforms to reach and engage with your target audience. One often overlooked yet highly valuable asset in this regard is the humble Yahoo account. While many may perceive Yahoo as a relic of the past, the truth is that these accounts still hold immense potential for businesses of all sizes.
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
1. How to capture video testimonials that convert from your audience 🎥
2. How to leverage your testimonials to boost your sales 💲
3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
Top mailing list providers in the USA.pptxJeremyPeirce1
Discover the top mailing list providers in the USA, offering targeted lists, segmentation, and analytics to optimize your marketing campaigns and drive engagement.
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
Building Your Employer Brand with Social MediaLuanWise
Presented at The Global HR Summit, 6th June 2024
In this keynote, Luan Wise will provide invaluable insights to elevate your employer brand on social media platforms including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok. You'll learn how compelling content can authentically showcase your company culture, values, and employee experiences to support your talent acquisition and retention objectives. Additionally, you'll understand the power of employee advocacy to amplify reach and engagement – helping to position your organization as an employer of choice in today's competitive talent landscape.
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challengesHolger Mueller
Holger Mueller of Constellation Research shares his key takeaways from SAP's Sapphire confernece, held in Orlando, June 3rd till 5th 2024, in the Orange Convention Center.
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraAvirahi City Dholera
The Tata Group, a titan of Indian industry, is making waves with its advanced talks with Taiwanese chipmakers Powerchip Semiconductor Manufacturing Corporation (PSMC) and UMC Group. The goal? Establishing a cutting-edge semiconductor fabrication unit (fab) in Dholera, Gujarat. This isn’t just any project; it’s a potential game changer for India’s chipmaking aspirations and a boon for investors seeking promising residential projects in dholera sir.
Visit : https://www.avirahi.com/blog/tata-group-dials-taiwan-for-its-chipmaking-ambition-in-gujarats-dholera/
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdfthesiliconleaders
In the recent edition, The 10 Most Influential Leaders Guiding Corporate Evolution, 2024, The Silicon Leaders magazine gladly features Dejan Štancer, President of the Global Chamber of Business Leaders (GCBL), along with other leaders.
2024 State of Marketing Report – by HubspotMarius Sescu
https://www.hubspot.com/state-of-marketing
· Scaling relationships and proving ROI
· Social media is the place for search, sales, and service
· Authentic influencer partnerships fuel brand growth
· The strongest connections happen via call, click, chat, and camera.
· Time saved with AI leads to more creative work
· Seeking: A single source of truth
· TLDR; Get on social, try AI, and align your systems.
· More human marketing, powered by robots
ChatGPT is a revolutionary addition to the world since its introduction in 2022. A big shift in the sector of information gathering and processing happened because of this chatbot. What is the story of ChatGPT? How is the bot responding to prompts and generating contents? Swipe through these slides prepared by Expeed Software, a web development company regarding the development and technical intricacies of ChatGPT!
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
Company Valuation webinar series - Tuesday, 4 June 2024FelixPerez547899
This session provided an update as to the latest valuation data in the UK and then delved into a discussion on the upcoming election and the impacts on valuation. We finished, as always with a Q&A
buy old yahoo accounts buy yahoo accountsSusan Laney
As a business owner, I understand the importance of having a strong online presence and leveraging various digital platforms to reach and engage with your target audience. One often overlooked yet highly valuable asset in this regard is the humble Yahoo account. While many may perceive Yahoo as a relic of the past, the truth is that these accounts still hold immense potential for businesses of all sizes.
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
1. How to capture video testimonials that convert from your audience 🎥
2. How to leverage your testimonials to boost your sales 💲
3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
Top mailing list providers in the USA.pptxJeremyPeirce1
Discover the top mailing list providers in the USA, offering targeted lists, segmentation, and analytics to optimize your marketing campaigns and drive engagement.
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
Building Your Employer Brand with Social MediaLuanWise
Presented at The Global HR Summit, 6th June 2024
In this keynote, Luan Wise will provide invaluable insights to elevate your employer brand on social media platforms including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok. You'll learn how compelling content can authentically showcase your company culture, values, and employee experiences to support your talent acquisition and retention objectives. Additionally, you'll understand the power of employee advocacy to amplify reach and engagement – helping to position your organization as an employer of choice in today's competitive talent landscape.
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challengesHolger Mueller
Holger Mueller of Constellation Research shares his key takeaways from SAP's Sapphire confernece, held in Orlando, June 3rd till 5th 2024, in the Orange Convention Center.
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraAvirahi City Dholera
The Tata Group, a titan of Indian industry, is making waves with its advanced talks with Taiwanese chipmakers Powerchip Semiconductor Manufacturing Corporation (PSMC) and UMC Group. The goal? Establishing a cutting-edge semiconductor fabrication unit (fab) in Dholera, Gujarat. This isn’t just any project; it’s a potential game changer for India’s chipmaking aspirations and a boon for investors seeking promising residential projects in dholera sir.
Visit : https://www.avirahi.com/blog/tata-group-dials-taiwan-for-its-chipmaking-ambition-in-gujarats-dholera/
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdfthesiliconleaders
In the recent edition, The 10 Most Influential Leaders Guiding Corporate Evolution, 2024, The Silicon Leaders magazine gladly features Dejan Štancer, President of the Global Chamber of Business Leaders (GCBL), along with other leaders.
2024 State of Marketing Report – by HubspotMarius Sescu
https://www.hubspot.com/state-of-marketing
· Scaling relationships and proving ROI
· Social media is the place for search, sales, and service
· Authentic influencer partnerships fuel brand growth
· The strongest connections happen via call, click, chat, and camera.
· Time saved with AI leads to more creative work
· Seeking: A single source of truth
· TLDR; Get on social, try AI, and align your systems.
· More human marketing, powered by robots
ChatGPT is a revolutionary addition to the world since its introduction in 2022. A big shift in the sector of information gathering and processing happened because of this chatbot. What is the story of ChatGPT? How is the bot responding to prompts and generating contents? Swipe through these slides prepared by Expeed Software, a web development company regarding the development and technical intricacies of ChatGPT!
Product Design Trends in 2024 | Teenage EngineeringsPixeldarts
The realm of product design is a constantly changing environment where technology and style intersect. Every year introduces fresh challenges and exciting trends that mold the future of this captivating art form. In this piece, we delve into the significant trends set to influence the look and functionality of product design in the year 2024.
How Race, Age and Gender Shape Attitudes Towards Mental HealthThinkNow
Mental health has been in the news quite a bit lately. Dozens of U.S. states are currently suing Meta for contributing to the youth mental health crisis by inserting addictive features into their products, while the U.S. Surgeon General is touring the nation to bring awareness to the growing epidemic of loneliness and isolation. The country has endured periods of low national morale, such as in the 1970s when high inflation and the energy crisis worsened public sentiment following the Vietnam War. The current mood, however, feels different. Gallup recently reported that national mental health is at an all-time low, with few bright spots to lift spirits.
To better understand how Americans are feeling and their attitudes towards mental health in general, ThinkNow conducted a nationally representative quantitative survey of 1,500 respondents and found some interesting differences among ethnic, age and gender groups.
Technology
For example, 52% agree that technology and social media have a negative impact on mental health, but when broken out by race, 61% of Whites felt technology had a negative effect, and only 48% of Hispanics thought it did.
While technology has helped us keep in touch with friends and family in faraway places, it appears to have degraded our ability to connect in person. Staying connected online is a double-edged sword since the same news feed that brings us pictures of the grandkids and fluffy kittens also feeds us news about the wars in Israel and Ukraine, the dysfunction in Washington, the latest mass shooting and the climate crisis.
Hispanics may have a built-in defense against the isolation technology breeds, owing to their large, multigenerational households, strong social support systems, and tendency to use social media to stay connected with relatives abroad.
Age and Gender
When asked how individuals rate their mental health, men rate it higher than women by 11 percentage points, and Baby Boomers rank it highest at 83%, saying it’s good or excellent vs. 57% of Gen Z saying the same.
Gen Z spends the most amount of time on social media, so the notion that social media negatively affects mental health appears to be correlated. Unfortunately, Gen Z is also the generation that’s least comfortable discussing mental health concerns with healthcare professionals. Only 40% of them state they’re comfortable discussing their issues with a professional compared to 60% of Millennials and 65% of Boomers.
Race Affects Attitudes
As seen in previous research conducted by ThinkNow, Asian Americans lag other groups when it comes to awareness of mental health issues. Twenty-four percent of Asian Americans believe that having a mental health issue is a sign of weakness compared to the 16% average for all groups. Asians are also considerably less likely to be aware of mental health services in their communities (42% vs. 55%) and most likely to seek out information on social media (51% vs. 35%).
AI Trends in Creative Operations 2024 by Artwork Flow.pdfmarketingartwork
This article is all about what AI trends will emerge in the field of creative operations in 2024. All the marketers and brand builders should be aware of these trends for their further use and save themselves some time!
A report by thenetworkone and Kurio.
The contributing experts and agencies are (in an alphabetical order): Sylwia Rytel, Social Media Supervisor, 180heartbeats + JUNG v MATT (PL), Sharlene Jenner, Vice President - Director of Engagement Strategy, Abelson Taylor (USA), Alex Casanovas, Digital Director, Atrevia (ES), Dora Beilin, Senior Social Strategist, Barrett Hoffher (USA), Min Seo, Campaign Director, Brand New Agency (KR), Deshé M. Gully, Associate Strategist, Day One Agency (USA), Francesca Trevisan, Strategist, Different (IT), Trevor Crossman, CX and Digital Transformation Director; Olivia Hussey, Strategic Planner; Simi Srinarula, Social Media Manager, The Hallway (AUS), James Hebbert, Managing Director, Hylink (CN / UK), Mundy Álvarez, Planning Director; Pedro Rojas, Social Media Manager; Pancho González, CCO, Inbrax (CH), Oana Oprea, Head of Digital Planning, Jam Session Agency (RO), Amy Bottrill, Social Account Director, Launch (UK), Gaby Arriaga, Founder, Leonardo1452 (MX), Shantesh S Row, Creative Director, Liwa (UAE), Rajesh Mehta, Chief Strategy Officer; Dhruv Gaur, Digital Planning Lead; Leonie Mergulhao, Account Supervisor - Social Media & PR, Medulla (IN), Aurelija Plioplytė, Head of Digital & Social, Not Perfect (LI), Daiana Khaidargaliyeva, Account Manager, Osaka Labs (UK / USA), Stefanie Söhnchen, Vice President Digital, PIABO Communications (DE), Elisabeth Winiartati, Managing Consultant, Head of Global Integrated Communications; Lydia Aprina, Account Manager, Integrated Marketing and Communications; Nita Prabowo, Account Manager, Integrated Marketing and Communications; Okhi, Web Developer, PNTR Group (ID), Kei Obusan, Insights Director; Daffi Ranandi, Insights Manager, Radarr (SG), Gautam Reghunath, Co-founder & CEO, Talented (IN), Donagh Humphreys, Head of Social and Digital Innovation, THINKHOUSE (IRE), Sarah Yim, Strategy Director, Zulu Alpha Kilo (CA).
Trends In Paid Search: Navigating The Digital Landscape In 2024Search Engine Journal
The search marketing landscape is evolving rapidly with new technologies, and professionals, like you, rely on innovative paid search strategies to meet changing demands.
It’s important that you’re ready to implement new strategies in 2024.
Check this out and learn the top trends in paid search advertising that are expected to gain traction, so you can drive higher ROI more efficiently in 2024.
You’ll learn:
- The latest trends in AI and automation, and what this means for an evolving paid search ecosystem.
- New developments in privacy and data regulation.
- Emerging ad formats that are expected to make an impact next year.
Watch Sreekant Lanka from iQuanti and Irina Klein from OneMain Financial as they dive into the future of paid search and explore the trends, strategies, and technologies that will shape the search marketing landscape.
If you’re looking to assess your paid search strategy and design an industry-aligned plan for 2024, then this webinar is for you.
5 Public speaking tips from TED - Visualized summarySpeakerHub
From their humble beginnings in 1984, TED has grown into the world’s most powerful amplifier for speakers and thought-leaders to share their ideas. They have over 2,400 filmed talks (not including the 30,000+ TEDx videos) freely available online, and have hosted over 17,500 events around the world.
With over one billion views in a year, it’s no wonder that so many speakers are looking to TED for ideas on how to share their message more effectively.
The article “5 Public-Speaking Tips TED Gives Its Speakers”, by Carmine Gallo for Forbes, gives speakers five practical ways to connect with their audience, and effectively share their ideas on stage.
Whether you are gearing up to get on a TED stage yourself, or just want to master the skills that so many of their speakers possess, these tips and quotes from Chris Anderson, the TED Talks Curator, will encourage you to make the most impactful impression on your audience.
See the full article and more summaries like this on SpeakerHub here: https://speakerhub.com/blog/5-presentation-tips-ted-gives-its-speakers
See the original article on Forbes here:
http://www.forbes.com/forbes/welcome/?toURL=http://www.forbes.com/sites/carminegallo/2016/05/06/5-public-speaking-tips-ted-gives-its-speakers/&refURL=&referrer=#5c07a8221d9b
ChatGPT and the Future of Work - Clark Boyd Clark Boyd
Everyone is in agreement that ChatGPT (and other generative AI tools) will shape the future of work. Yet there is little consensus on exactly how, when, and to what extent this technology will change our world.
Businesses that extract maximum value from ChatGPT will use it as a collaborative tool for everything from brainstorming to technical maintenance.
For individuals, now is the time to pinpoint the skills the future professional will need to thrive in the AI age.
Check out this presentation to understand what ChatGPT is, how it will shape the future of work, and how you can prepare to take advantage.
A brief introduction to DataScience with explaining of the concepts, algorithms, machine learning, supervised and unsupervised learning, clustering, statistics, data preprocessing, real-world applications etc.
It's part of a Data Science Corner Campaign where I will be discussing the fundamentals of DataScience, AIML, Statistics etc.
Time Management & Productivity - Best PracticesVit Horky
Here's my presentation on by proven best practices how to manage your work time effectively and how to improve your productivity. It includes practical tips and how to use tools such as Slack, Google Apps, Hubspot, Google Calendar, Gmail and others.
The six step guide to practical project managementMindGenius
The six step guide to practical project management
If you think managing projects is too difficult, think again.
We’ve stripped back project management processes to the
basics – to make it quicker and easier, without sacrificing
the vital ingredients for success.
“If you’re looking for some real-world guidance, then The Six Step Guide to Practical Project Management will help.”
Dr Andrew Makar, Tactical Project Management
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Reboot Podcast #53 — Transform your hustle
1. Reboot053_Transform_Your_Hustle_transcript
Page 1 of 18
JerryColonna:
Cat, Brad, it'sgreat to see youbothhere today.Before we getstarted,if we
can justtake a momentandeach of you introduce yourselves.Catherine,who
are you?
Catherine Hoke : Catherine Hoke orCat, FounderandCEO of DefyVentures,anonprofit
organizationthattransformsthe hustle of menandwomenwithcriminal
histories.I'masocial entrepreneur.Ihave nofinancial upside,butotherthan
that, I'm like aregularentrepreneur.
JerryColonna: Wow.Good. Brad?
Brad Feld: Brad Feld.I'ma partnerat FoundryGroup.I'm co-founderof Techstars.I
investinearlystage companies.I've writtenabunchof books.I recently
joinedthe boardof DefyVenturesatCat andthe board's invitation.
JerryColonna: Oh,fantastic.
Catherine Hoke : Big win.
JerryColonna: I'm reallyexcitedabouthavingyouonthe show.It's a little bitdifferentto
have twofolkshere.Iknow that Defyisprobablygoingtobe somethingthat's
newto manyof the folkswhoare listening.Ithoughtitwouldbe goodtotell
us a little bitmore aboutwhatDefyisand more important,yourstory,your
journey,Cat,andwhyit's importanttoyou. Give me the missionline again.
That 10 secondline thatyouused.
Catherine Hoke : We transformthe hustle of menandwomenwithcriminal histories. We work
withpeople inside prisonandoutside prison.Youcan thinkof us as an
incubatorof businessesandof raw talent.We come alongside people who
have failedbigtime publicly,whooftenthinkthattheyare failuresand
cannot getback on theirfeet because societywritesthese peopleoff
sometimesforamistake thattheymade 30 yearsago. Theysee themas
nothingmore thanjusta label.
JerryColonna: Right.
Catherine Hoke : We come alongside them, shine themupandhelpputthembackin the fight.
We use entrepreneurshipasatool that bringspeople togethertocelebrate
success.People like Bradandyouand many otherentrepreneursandVCs.
Entrepreneurshipisthe carrotthat we dangle thatgets people excited.The
more importantworkof DefyVenturesisholisticlife transformationand
makingpeople feel humanforthe firsttime inalongtime.Makingthemsee
that theyhave worthand potential andthattheycan do itand bringing
healinginthe livesof people whohave gone throughalot.
2. Reboot053_Transform_Your_Hustle_transcript
Page 2 of 18
JerryColonna: You know,I'll ownupto the fact that we metCat abouttwo yearsago I think.
You broughtsome of the folkswhohave come throughyourprogram intomy
office.We dida talkthere.Iwill tell youthattheirfacesare still etchedinmy
brain.They're still etchedinmyheart.There'sjusta guy,a Latino man.I don't
evenrememberhisname.
Catherine Hoke : Ellioy?
JerryColonna: Ellioy.Ijustrememberhistears.
Catherine Hoke : Yeah.
JerryColonna: I rememberthe sensationthathe hadwhenI spoke tohim notas a former
inmate,butas an entrepreneur.Youcouldviscerallyfeel thisexperience of
beingrespondedtoasanotherhumanbeing.DidIget that right?
Catherine Hoke : Yeah.They're so usedto beingthrownawaybypeople andlookeddown
uponthat thenwhenpeople like youcome andsay,"I getit. I've made
mistakestoo,"andlookat themas a human being,it'sthe mostempowering,
life-givingexperience thattransforms.
JerryColonna: I thinkitwouldbe helpful if the group...If the audience reallyunderstooda
little bitaboutyourstoryand how you came to do Defybecause I'mgoingto
name what theycan't see.Youpresentasa typical,capable,privilegedwhite
woman.What the hell are youdoinghangingoutwiththese folks?
Catherine Hoke : Yeah.I neverina millionyearsthoughtIwouldendupdoingthiswork.When
I was 12 yearsold,a reallygoodfriendof mine wasbrutallymurderedbytwo
16-year-oldboys.Theywere sentencedtofive and10 yearseach.Theywere
sentencedasjuveniles.TodayI'mthankful thattheywere sentencedaskids
but whenIwas 12, I thoughttheyshouldgetthe deathpenalty.Iwasso
withoutanymercyor grace. Lock themup andthrow awaythe key.The fact
that I do thisworknow was surprisingtome.WhenI was26, I was invitedon
a prisonvisit.Atthe time I wasworkinginprivate equity.WhenIgotinvited
on a prisonvisit,itwasinTexas.I was livinginNew YorkCity.Ihad to flytoa
prison. Inevercaredto go to Texas.I nevercaredto go to prison.My first
thoughtwas,"No thanks."
The personwhoinvitedme startedtotell me that somany people ...Not
everybodyinprisonbutsomanywant nothingmore thana secondchance.
Today I've learnedtosee thatit's reallyabouta legitimatefirstchance.
JerryColonna: I was justgoingto say,it's probablymore a firstchance.
Catherine Hoke : For manyif you saw how theygrew up.I endedupsayingyesreluctantlyand
not withthe purest of motives.IwouldsayI wentjustoutof curiosity.I
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actuallythoughtI wasgoingon thiswildzootourto see caged animals.She
spoke aboutit-
JerryColonna: How kindof you.
Catherine Hoke : I know.
JerryColonna: I'm beingsarcastic.
Catherine Hoke : I know.
JerryColonna: Right.
Catherine Hoke : I thinkbecause myheartwas sohardenedandI had such an uglyperspective
of people inprison,that'swhatsmackedme inthe face on my firstprison
visit.Icriedmy waythroughthe three daysinTexas,notbecause I feltsorry
for the people Imet.Ifeltsorryfor myself,how assomeone wholovesgrace
and isgrateful formanysecondchancesthat I've had in mylife,how Icould
be so hardenedandhow my experience of one couldleadme towrite off
millionsof people.Onthatfirstvisit,the firstpersonImet,hisname was
Johnny.WhenJohnnywaseightyearsold,he saw hisgrandfathermurderhis
fatherinfront of him.UnfortunatelyJohnny'sstoryisnotveryunique.Most
of ourguys losttheirinnocence whentheywere 10yearsold or six.Not
shockingly,Johnnyjumpedintoagang and startedsellingdrugs.Bythe age of
18, he was lockedup.
I askedmyself the question,"If Ihadbeenraisedinthese circumstances,how
wouldInot endup on thispathtoo?" That ledme to have seriousempathy
for thispopulation.Thentothisday,Iam fascinatedbythe entrepreneurial
storiesof the people thatIwork with.Irealizedonthatvisitforthe firsttime
that manypeople whoare incarceratedare natural born hustlers.Theyare
actuallyincredible entrepreneurs.Again,notall of thembutI learnedforthe
firsttime as a white privilegedgirl thatmanygangsand drug ringsare runby
boardsof directors.Theyhave managementteamsandtheyhave
bookkeepersandaccountantsandthey're for-profitorganizations.They
understandfirstmoveradvantagesandeverybusinessprinciple.They
weren'tgreatat riskmanagementbecause theyall gotbustedandendedup
behindbars,butI asked,"Whatwouldhappenif theytransformedtheir
hustle?"
That ledme to jumpshipfrommy fancyNew York job,give upmy everything,
all of myfinances,cashoutmy 401(k) to go all in,move to Texasand start my
firstorganizationoutthere.
JerryColonna: Right.That's not the whole story.
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Catherine Hoke : Yeah.
JerryColonna: Right.Up until that point,itfeelslikeMotherTheresa.
Catherine Hoke : I'm not.
JerryColonna: None of us are.Not evenMotherTheresa.What'sthe otherhalf of the story?
To me,knowingabit aboutthis... Thisisa familiartermtothe folkswho
listentothispodcast.The experience of yourfriend'smurderwasone of your
superpowersbutthere's anothersuperpowerhere.Isn'tthere?Thatiswhat
happened.What'sthe restof the story?
Catherine Hoke : My ownfailure Iguessismyown superpower.Iledthatorganizationcalled
PrisonEntrepreneurshipPrograminTexasforfive years.We achieved
incrediblesuccessandstatisticsthatwowedeverybody.ThenIscrewedup
everything.Ihadbeenmarriedfornine years.Iwasdivorcedatthe age of 31,
five yearsintoleadingthisorganization.Mydivorce came unexpectedlyto
me.Thenin the wake of my divorce,Imade decisionsthatIregretto thisday.
I endeduphavingsome relationshipswithpeople whohadbeenreleased
fromprison.Theywere graduatesfrommyownprogram. It wasnot illegal
but I knewbetter.Iknew thatthe Texasprisonsystemwouldnotappreciate
my choices.
I wentthroughan extremelypublicshaming.Deeplyhumiliatingresignation
process.TheyforcedmyresignationafterIwashonestaboutmy choices.My
newswentoutinthe newsnationallyandthenglobally.WhenIsaw what
people were writingaboutme onthe internet...Iusedto ask people,"What
woulditbe like if youwere onlyknownforthe worstthingyou've done?"
That became mystory. I wasso ashamedthatI wantedto justweardark
sunglassesandahat and hide.Itwas so badI triedto kill myself.Isaw no
visionformyself beyondwhatIhaddone.I saw itas ... I feel likethisworkis
totallymycalling.Iknow it'smy calling.Iscrewedupmy calling,mylife
purpose.Ilosteverything.I've neverhadaplan B. The organizationthatI
startedinTexaswas my everythingandIlostmy everything.Ilostmyidentity
as a wife,asa leaderandI letso many people down.Iwentthroughthe
deepestdepressionof mylife.Thatwassevenyearsago.Icouldn'tsee a
future.
JerryColonna: I knewsome partsof that story.I didn'tknow the fullnessof thatstory.When
we firstmetand youtold me some of this,it alwaysstruckme as illustrative
of thisdeepwell of strengththatisevidentwhenyoucome intoaroom.
That's what I meanwhenItalkabout superpowerhere.It'sunderstanding
something.Thisisabitof a projectiononmypart. Rejectitif it'snot true,but
I imagine whenyougoquietandyourememberthatfeeling,there'san
experience thatyouhave whenyou're facingthe nextJohnnythat'sinfront
of you.
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Catherine Hoke : Yeah.
JerryColonna: You're nodding.Doesthatresonate?
Catherine Hoke : Yeah.No,I believe thatI'ma lotbetterat doingmy workthe secondtime
aroundbecause I usedtoalwayspreachgrace but I didn'tapplyitto myself.I
didn'tunderstandit.Now thatI have beengivenareal secondchance,I was
lovedbackto life.Ihaven'tbeenincarceratedmyself butnow thatI've had
such a personal experience withshame andself-hatredandall that,Ican just
relate totheirstoriesandtheyfeel like Icanrelate.TheysayI'm one of them.
JerryColonna: Yeah.
Catherine Hoke : The compassionandempathythatI have andthat I bringnot onlyto the
people thatwe serve butalsoto myteam ...I am more human toa lotof
otherpeople because of this.EvenwhenIspeaktoaudiencesof
entrepreneurs,Ithinkeveryone canrelate to a storyof failure andfeelingnot
goodenoughand lettingeveryonedown.Because mine wasinthe news,I
actuallyhave the freedomof talkingaboutitwhereasalotof people just
have to keeptheirsecrets.Theyfeelliketheyhave tokeepthemsuppressed
because if theycame out ...I meanwhat leaderhasn'tdone somethingat
some pointthatif itcame out,it mightforce yourresignationorcause great
shame?A lot of people live inthatsecrecy,whichcausesmore shame.Today
I have actual freedomand joy,eventhoughIstill have deeppainaboutmy
past.
JerryColonna: Yeah.
Catherine Hoke : That's a giftthat I have.
JerryColonna: That's right.That's a giftthatyou have that yougive to othersbecause you
connectwiththat humanexperience.There'sathoughtthat comesinwhich
isbetterhumansmake betterentrepreneurs.Beingmore humanisthe path.
Beingmore real.Beingconnectedtothe realityof yourownexperience
makesus betterentrepreneursanditmakesusbetterleaders.
Catherine Hoke : Aftermyresignation,one of the mediastoriesthatcame outaboutme was
titledIthink"Human,All TooHuman."
JerryColonna: Yeah.We shouldturnthat intoa tattoo.
Catherine Hoke : Nota bad ideaformy nextone.
JerryColonna: That's right.One last piece andthenI'dlike toexpandthe conversationand
reallyinvite Bradinandtalka little bitaboutthe recentexperience.Many
people knowI'ma BuddhistandI oftenthinkaboutBuddhism.Myfavorite
Buddhistbodhisattvasaint isaguynamedMilarepa.Milarepawatchedhis
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familygetmurderedwhenhe wasaboy.He himself became suchanotorious
murdererthathe wouldwearthe fingerbonesof hisvictimsinanecklace
aroundhisneck.He was transformedwhenhe metMarpa.Marpa usedto
kickhisass. He became one of the great saintsof Buddhism.He'swritten
enormouspoetryandsongs.The songsof Milarepaare incrediblypowerful.
He's the keycharacter inone of my favorite storiesaboutfacingourown
demonsandputtingourhead up to the mouth of the demon.The worst
possible thing.Inthiscase itmightbe shame andhumiliationandsaying,"Eat
me if youwish."Transformingthatexperience.Milarepacame intomymind
whenyouwere tellingyourstoryandthe storyof some of the folksthat you
workwith.
Catherine Hoke : Yeah.I thinkone of myfavorite reasonsforworkingwithourmenand
womenisthey're sohungryand coachable andpartlybecause of theirshame.
That leadsto real humility.Theydon'tevenknow theirincredible talents.
Theydon't recognize itbecause they'vebeensothrownaway,butthenthe
resultinghungerfromthatleadstothe most beautifulthings.Thatcomes
fromthe deeppain.
JerryColonna: Yeah.Well there'salsoa commonelement.Brad,youandI didthisevent
yesterday.We hada local supportgroup.A couple of the folksthere spoke to
the fact that a numberof the parents,fathersinparticular,were alcoholics.
Here'sthe truismthat my partner, KhalidHalimoftenspeaksto,whichisthat
entrepreneursandnow itsoundslike folkswhoare inthe prisonsystem
share a particularcommontrait,whichwe refertoas premature promotion.
Theyare thrustintobeingan adultlongbefore theyare preparedtobe that.
Oftentimesthey're thrustintopositionsof havingtotake care of.That can be
a powerthat doesdestructive things,butitcan alsobe a powerthatcreates
powerful constructive thingsinpeople'slives.Itturnsthemintoearlyleaders.
Doesthisresonate withyouinyourexperience,Catherine?
Catherine Hoke : Yeah.Our guyswere prettymuchall raisedinpovertyandviolence,which
created...It forcedthemintoscrappinessandhustlingaschildren.Theydid
not have childhoods.Theyweresellingthings,illegal things-
JerryColonna: Justto survive.
Catherine Hoke : Yeah,to survive andfinda way.
JerryColonna: Right.
Catherine Hoke : That's whythey're natural entrepreneurs,becausetheywere notspoon-fed.
Theyhad to finda wayto earlyinlife,butthatwhenrefinedtogolegal,itcan
alsoproduce such amazingoutcomes.
JerryColonna: Right.Let's expandthe circle alittle bit.Brad,thankyoufor givingCatthe
space because I thinkthatthat story isa reallyimportantstory.Iknow that
youhad a recentexperienceandyouspoke aboutit.What wasthe
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experience?Whathappened?
Brad Feld: The specificexperience thatwasincrediblypowerful forme wasspendinga
day inprisonwithDefywithabout50 EITs,entrepreneurs-in-training,and
about75 volunteersthatcame on a tripthat was sponsoredbyme and Mark
SusterfromUpfront.It's actuallylinkedtoa couple of thingsthathappenedin
abouta three-monthperiod.MyfirstintroductiontoCatandDefywas
throughTechstars.Last year Techstarsstarteda foundationandwe give
grants to otherorganizations,nonprofits,tohelpincrease diversityin
entrepreneurship.Ourfirstbatchof five grants,one of themwas to Defy.As
the board of the Techstarsfoundationwasmakingthe grantsanddeciding
whatto do, eachof us adoptedanorganization.There were twoof usthat
signedupforDefy,me and JeremyShure,whoisone of the otherboard
membersof the foundation.Ihadn'tmetCat. I wasn'tpart of the decision
processbecause Allie,who-
JerryColonna: Allie Berman?
Brad Feld: Allie Bermanranthe foundationinthe firstyearof the foundation.She did
the whole process.Itjustcapturedmy imagination.Ihadhad two
experienceswiththe prisonsystemuptothatpointin mylife.Ihave two
friendswhowere bothincarcerated.Bothwere white-collarcrimes.One was
checkhiding.The otherwastax evasion,butthe personwhowas
incarceratedwasnot the tax evader.Itwas the ownerof the companyhe was
the presidentof.Itwasverycomplicatedinteractions.IhadbeentoBoulder
Jail a handful of times.Ihad beendowntoFlorence andthe prisonin
Florence,butthe minimumsecurityprison.Ihadneverreallybeeninthat
kindof environmentbutIhadsome touch pointstoit.It capturedmy
attention.
Maybe a monthafterwe made the grant or twomonthsafterwe made the
grant, Cat came out and spentsome time outhere andmetwitha bunch of
people.We satdownforabout an hour.It was awesome.Iheardherstory.
The pitch wasnot a pitch.The pitchwas a conversationaboutthe importance
of whatshe was doingandwhyshe was doingit.It includedthe deep
intensityaroundherownstoryandthenthe creationof DefyVenturesfive
yearsago.
Catherine Hoke : Six.
Brad Feld: Six yearsago as inCat's words,her secondchance.
JerryColonna: Right.
Brad Feld: Thisviewof ...So many thingslinkedtogetherforme,right?The spiritof the
entrepreneur,the intensityof thiswomanwhoIwasnow sittingacrossfrom
for 15 or 20 minutes,the emotional intensityof herstory.Notjustof herself,
but of the work she wascalledto andwas doing.The linktodiversity,the link
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to entrepreneurship.Allof these thingsweretogether.Afterabout30
minutes,IthinkIsaidsomethinglike,"Hey,Cat.Stop.I'min.You got me.
What can I do?" She said,"The bestthingyou coulddo to reallygetinvolved
inthisand to understanditisto come to prisonfor a day."I said,"Done."
Catherine Hoke : My jawdropped.
Brad Feld: Yeah.
Catherine Hoke : It was soeasy.
Brad Feld: "Do I have to tell youmore?""No,no,no.When?"We organizedadate for
the graduationof the EIT program or the DefyProgramwiththe EITs. It was a
six-monthprogram.Thiswasa graduationdayinLandcaster,at the prisonin
Landcasterjustoutside the Mojave Desertarea.What isit,about an hour
north of L.A.or somethinglike that?
Catherine Hoke : Yeah.
Brad Feld: Mark Suster,whohadgone to anotherDefyeventalready...Thiswashis
second.He and I invitedabunchof I wouldsaycombinationentrepreneurs
and VCs.Prettybroadrange in San Francisco,L.A.mostly,buta few from
elsewhere andthensome fromColorado.A groupfromTechstarscame with
me from here.We wentoutand we had a day that I wouldcharacterize asa
top 10 peaklife experience.Itwasn'tbestlife experience butpeakinthe
contextof the emotional intensity,whatIlearnedfromit,whatitcausedme
to reflectonat manydifferentlevelsversusjustyouhave thisamazing
experience butit'sone-dimensional amazingexperience.Thiswasamulti-
dimensional amazingexperience anditwasina contextthatwas insome
wayscompletelyforeignbecause itwasinthe gymnasiumata maximum
securityprison.
JerryColonna: Right.
Brad Feld: Afterawhile,youforget.Youfeellikeyou're inthe gymnasiuminyourhigh
school.Thenyoulookup andyou see the cage uptop witha guy witha gun
overyou watching.
JerryColonna: Right.
Brad Feld: Whenyouhave food,you realize thatyou're eatinginatotallyseparate area
fromthe EITs.They're not able to eatyour food.Whenyougo to the
bathroom,yourealize thatthey're havingtogo to the bathroomsomewhere
else.Youhave these brief moments thatremindyoubutinthiscontextof
feelingcompletelylikepeers.Notfeelinglike peersbutbeingpeers.Being
involvedfullywithasetof people whoare notpart of your normal
experience inlife.
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JerryColonna: Right.
Brad Feld: Again,youtake thiscontextacross many,manydifferentdimensionsof
learning.One thatstandsoutfor me,I thinkthat wasthe one ... Like yousaid,
it smacksyouin the face.Whichwas the one that smackedme in the face?
There were 20 or 30 throughoutthe day,but I rememberhavingositdown
afterthisone.LiterallyIwanderedover.There wasanareawhere there was
some chairs,where there were some snacks.Ijustwentoverandsat in that
area forabout five minutesandregrouped.The discussionwasthe following.
It was midwaythroughthe day.We had alreadydone a thingcalledWalkthe
Line,whichIwrote about inmy blogpost,whichforcedme to reallyconfront
the notionof privilege andthe ideathatit'sveryeasyas a successful white
male whogrewup ina middle classfamilywithlovingparentsandwenttoa
great college ...All of thatstuff.It'seasyto talkaboutit.
It's a whole otherthingtoimmerse yourself inacontextwhere itstandsout
and shinesthisgiantline onyou.The Walkthe Line exercise ispartof that,
where youreallystartto grok it.ThenI have thismomentwhere I'mtalking
to ...I don't rememberthe EIT'sname but I rememberhisfaceswell.You
don't reallywalkuptosomeone andsay,"So whatare youin for?"It's not
that kindof a conversationbutyou're havingaconversation.Idon't
rememberwhattriggereditbuthe startedto tell me hisstory.Hisstory was
the following.Whenhe was10, hisoldersisterwasrapedin frontof him.He
decidedat10 that hisjobwas to protecthisoldersister.Whenhe was17, his
oldersisterwasbeingregularlybeatenupbyherboyfriend.He decided,"My
jobis to protectmy oldersister."Eventhoughthe oldersisterwouldsay,"No,
no,no," he decidedtogo kickthe shitout of the boyfriendsohe did.
In the middle of it,the boyfriendhadagun.The boyfriendpulledthe gunon
thiskid.He knocksthe gun outof the boyfriend'shand.Gunfallsonthe
ground.Theyscramble forthe gun. Right?Loose gun.You're goingto
scramble forthe gun. The gun goesoff.It shootsthe boyfriendinthe leg.
Doesnot kill the boyfriend.Justshootshiminthe leg.Breakupthe fight.
Copscome.He endsup witha 60-year prisonsentence.
JerryColonna: Jesus.60 years?
Brad Feld: 60-year prisonsentence.The kidis17 at the time.Now we finishedour
conversation.Isatdownand whatI thoughtabout forfive minuteswas,
"What wouldbe the storyif in the absence of hisupbringingat17, I wasthe
kidthat got inthe fightand wrestledforthe otherkid'sgun,whichwentoff
and shotthe other kidinthe leg?"I'd be a fuckinghero.I'd be the frontpage
of the newspaper."WhiteKidSavesOlderSisterfromBadBoyfriend."Right?I
justsat there withit.That was mymoment.Iwent, "Yep.I don't evenhave a
beginningof anunderstandingof this."It'sfuckedupand it'snot right.That
persondoesn'tdeserve this.Notonlydoeshe notdeserve this.Independent
of that,he deservesmyrespect.He'sanotherperson.He wasina situation,
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circumstance,a setof experiencesthatresultedinhimbeingincarceratedfor
probablymostof hisadultlife.Justthatdynamicshockedme.
JerryColonna: Well letme tell youmyreaction.Ihave six brothersand sisters.I'mnumber
six of seven.My youngestbrother,myonlyyoungbrother,isJohn.WhenI
was 12 and he was10, we livedinan apartmentonthe secondfloorin
Brooklyninthishouse.Iwas lookingoutthe backwindow andI saw thisboy
on the otherside of the backyard throwingrocksat my brother.My jobwas
to defendmybrotherbecause Igrew upin a lotof violence athome.WhatI
internalizedwas,"Theycanhitme but they're notgoingto hithim."I raced
downstairsandI grabbedthatkid.I pulledhimoverthe fence andIbeathis
face up. I oftenthinkof thatstory because there'saHulkinside of me.That's
one of mysuperpowers.
Whenyouwere tellingthatstory,there'saHulkinside of thatboy because
he'sstill a boy.The onlydifferencebetweenhimandme isthat there wasn't
a gun because Iwouldhave killedhim.Iwouldhave killedhim.WhatIcome
away withfromthat story,andwe'll go there ina second,isnotjust the
fuckedupnessof ourprisonsystem.It'sso well-discussedinthat
documentary,13th,the Netflix documentary,orthe inherentracismorthe
economicdiscriminationthatexistsinoursociety.The similarity...Cat,from
your story,Brad,from yourstory,from my reaction,the similarityof all of our
experiences.It'sreallyonlyminordifferencesthat thencreate these major
differencesinoutcome.It'sadifference of circumstance.It'sadifference of
timing.It'sa difference of meansandmotive.
The emotional base of wantingtoprotecta sibling,youdon'thave tohave
gone to prisonto be able to connectthat experience.The emotional base of
feelingwipedoutbyhumiliationandhavingyourself-loathingtriggeredby
shame,youdon't have tohave gone to prisonto rememberthatfeeling.
Brad Feld: Take that thoughtand now do that 20 more timesondifferentdimensions
overthe course of 12 hours.That's what the tripwas.
Catherine Hoke : While hearingabunchof businesspitches.
Brad Feld: While hearingabunchof businesspitches.
Catherine Hoke : Thisis the Shark Tankcompetition.
Brad Feld: Right.Let me go to that.It was 19 more differentvectors.
JerryColonna: Right.
Brad Feld: Theyweren'tdifferentstories.Theywere totallydifferentvectorsof layersof
oneself againstthe back.I'll give youapositive one tohangonto that's an
example againstthe backdropof aday of SharkTank-like pitchcompetitions.
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We startedwith45. That wentdownto15 that gave pitches.Again,there's
75 volunteers.We've got15 differentplaceswherethey're all pitching.That
thengoesto the semifinals.Orthe 15 goesto the finalsof five thatthenpitch
to everybody.There'sone winner.Thisisinterrelievedwithabunchof
activitiesandinteractions,like the Walkthe Line interactionthatItalk about
on myblogpost aboutprivilege.Again,18otherthings.Atthe endthey
graduate.Theyweara cap andgown.
Catherine Hoke : Most of themforthe firsttime intheirlives.
Brad Feld: Yeah,I know.Justtake a breath.Firsttime intheirlives.Theymatriculate so
theywalkacross the stage withthe cheering,theirname beingcalled.They
geta certificate fromaprogram at BaylorUniversity.Theyactuallygeta
tangible certificate likeyouwould.One of the guyssays,"Thisisthe firsttime
I've beenona stage since Iwas inkindergarten."
JerryColonna: Oh mygod.
Brad Feld: I don't know.He was inhis30s. Those kindsof momentswhere youthink
aboutthe difference ...Oh,bythe way,the unambiguousandcomplete and
total joyand pride on thisman'sface inthat moment.Complete.The most
radiantjoyyou can see fromanyone ina situationwhere withinanhour,he
getsto go back intohissix-by-eightcell andIgetto withmy friendsgetinthe
SUV that drove usthere and takesusto the airportand we geton our plane
and flyhome.
JerryColonna: Right.
Brad Feld: That kindof intensity,itdoesn'tleave.ThiswasaFridaythat we didthis.Lots
of email overthe weekendwith75of my closestfriendsandMark'sclosest
friends.Lotsof people Iknew butIhad nevermetbefore.That'sinteresting.
Thisis the firstplace you've everphysicallyspenttimetogetherwasinthis
context.Almosteveryone Iinteractedwith,evenby Sunday,wasstill not
evenbeginningtofinishprocessing.
JerryColonna: Right.
Brad Feld: Notjust at an emotional level,anintellectual ...Whatam I goingtodo with
this?How doI want to relate tothis?In our superbusylives,where
everybodyisdoingwhatevertheywantandpickyourentrepreneurialcliché,
whichyoudo such a magnificent jobof holdingupandlightingonfire over
and overagain,all of a suddentohave thisdroppedinthe middle of that.It
changesyourperspective notina,"Oh mygosh. My life ismeaningless.I
mustdo somethingelse."It'slike,"Well time out.Thatdeal that'snot
happening,thatcustomerIdidn'tget,the software release that'stwoweeks
later.Time out."Change yourview onwhat isactuallymeaningful inthatand
howyou relate toit.
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JerryColonna: Yeah.Cat, anythingtoadd to whatBrad said?What's yourreaction?
Catherine Hoke : I heartheirstorieseverydaybutI didn'tknow thisstory aboutthe guy
shootingthe guyinthe leg.It'swhat I see everyday.Iwantto cry butI want
to cry because mybloodisboiling.A lotof what makesme goodat my work
ismy rage.I stay reallyclose tothe rage. I intentionallyengageinthingsthat
make me mad. EverymorningI reada newslettercalledThe Marshall Project
that talksaboutthe injusticesinoursector.It's calledthe criminal justice
sectorbut the injustice thatplaguesitiswhatkeepsme angry.A lot of people
hearstorieslike thisorthey'll watch13th and they'll say,"Oh,thatsucks.
That's screwedup."I like togetmad so that I dothings.
JerryColonna: Right.
Catherine Hoke : I have to do things.
Brad Feld: It's yourfuel.
Catherine Hoke : It's my fuel.Istayreallyclose toit because thenI'mjust...I'm so driven.I'm
so impatienttocreate change everyday.
JerryColonna: Right.Brad and I justgave each othera look.Rememberthe conversation
yesterdaywe were havingwiththispeergroupaboutthe value of anger.One
of the pointsImade,and I have oftenmade thispoint,isthankthe fucking
Lord that Martin LutherKinggot angry.
Catherine Hoke : I'm a veryangry person.
JerryColonna: Right.Thankthe Lord that RosaParks wasjust fuckingpissedoff.
Catherine Hoke : Yeah.
JerryColonna: There isa place forrage. There isa place for anger.WhenI was 12, that was
an inappropriate expressionof myrage butmy rage was appropriate.Change
happensIthinkwhenwe findthe jetfuel of passion.Rage happens.The rage
you're talkingabouthappenswhenwe give afuck.
Catherine Hoke : Well it'snot onlythatthisguy isin prisonfor60 years.It's alsothe way that
he'sviewedbyotherhumansasbeingsubhuman.I'msure that hischarge
was probablyattemptedmurderorsomethinglikethat.The menandwomen
that we workwithhave made mistakesbutthenthe waythat theyare
labeledandseenandthe interestingblogpostsaboutourwork,people who
neversayit to myface butwho talkaboutmy people asbeingdisgustingand
horrible andirredeemable,ithurtsme andmakesme more angry. I justwant
the worldto see whatthey're missing.
JerryColonna: You know,overthe summerIdid a podcastconversationwithanincredible
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womannamedKondaMason. KondarunsImpact HUB Oakland.Itwas a
powerful experience forme because ultimatelywhat we endedupspeaking
aboutwas the otheringthatoccurs in our lives.
Catherine Hoke : Yeah.
JerryColonna: Thisis yetanotherpopulationthatwe "other"withacapital O and we make
otherthan ourselves,more thanlikelytoprotectourselves.
Catherine Hoke : Yeah.
JerryColonna: Right.From the possibilitythat...Justas I saidto Kondaduringthe summer,I
have my biases.Ihave myracism.It is part and parcel of whoI am.I have my
rage.My rage can expressitself ininappropriatewaysanditcan expressitself
inappropriate ways.Partof my learningtobe an adultislearninghow tobe
intouch withmyown feelings.
Catherine Hoke : Yeah,I was justas guiltyof this.I talkedaboutmyfriendwhowaskilledand
my feelingsthatresultedfromthatsoI understandwhere thatcomesfrom.I
thinkthe lack of awarenessinourcountry... 30% of 23-year-oldsalready
have a criminal history. 30%.
JerryColonna: Well here'sastatisticthat I justsaw.Again,I justwatched13th. The United
Statesis5% of the world'spopulationand25% of its inmates.
Catherine Hoke : Yeah.Once you go behindbars,youhave a 76.6% chance of beingrearrested
withinfive years.The statthatmakesme the saddestisthat 70% of the
childrenof people inprisonfollowintheirparents'footstepstoprison.It'sa
generational legacythatishandeddownandthat isaccepted.That's the
otherpart of mywhy's thatI believe thatone of the biggestproblemsinour
countryis a lack of positive male role modelsforboyswhoare growingupin
the communitieswherewe serve.Iwastaught to take mySATs and to geta
goodjob.They were taughtthatgoingto prisonis a rite of passage.It's
actuallylookedatas a cool thingto do a lot of timesor the onlypath where
youearn yourstripes.Thenwhentheyactuallygetthere,theyrealize thatit's
not whatit's made outto be.Then theythinkthatthere'sno otherpath
because people are notlike youandBrad.
JerryColonna: Right.
Catherine Hoke : There are notmany rehabilitationopportunities.Almostnoone seesthat
these guys,manyof themare the diamondinthe rough.Theyholdso much
opportunityandpossibility.
JerryColonna: You know,anotherpointthatI oftenmake isthe universal desiresforlove,
safetyandbelonging.
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Catherine Hoke : Yeah.
JerryColonna: One of the many,manyexpressionsof the complicationsof beinghumanis
that we can pervertthe wishesforlove,safetyandbelongingintoreplication
of that,whichwe see.The seven-year-oldgirl whowatchesherfathercommit
an act of crime,inorderto feel thatfairhuman needforlove,safetyand
belongingfromthe primaryfocus,those parental figures,mayinfact
replicate the experience inone formoranother.It'sthe perversionof the
wishto belongthatmaybe infact for me the most heartbreakingbecause
maybe at some level whatyoubothare tryingto do withDefyisto create an
alternate universeinwhichpeople getasense of love,safetyandbelonging.
Whentheywalkthe line,theywalkawayfeelingloved,feelinglikethey
belongandfinallyfeelinglike they're safe.
Catherine Hoke : Well inthat line exercise,we walkthrough45 minutesof reallydifficult
statements.People steptothe line if the statementistrue.It'sthingslike,"I
heardgunshotsinmy neighborhoodgrowingup,"or,"Iwas convictedof
murder."I've done arrestable thingseventhoughIhaven'tbeenarrested.
People are revealingverydifficultthingsabouttheirpast.Thenat the endof
the exercise,one of the questionsthatIask is,"EventhoughI have made
myself vulnerableinthisexercise andIhave exposedthingsthatIwould
nevernormallytalkabout,here todayrightnow,Ifeel safe,acceptedand
loved."Idon'tthinkI've everhad a situationwhere ...100% of the people on
bothsidesof the line,the executivesandthe EITs,are at the line onthat and
theystart to celebrate because we're inamaximumsecurityprisonwitha
guy witha gunshot...The gun above,the correctional officerwatchingusand
people are feelingsafe,acceptedandloved.That'swhatIlive for.
JerryColonna: Right.You know,togo back to Milarepafor a moment,noone is
irredeemable.Noone isgarbage.There are acts that are incrediblypainful
that have hurt thousandsandthousandsof people.The humanstorydoesn't
endthere.
Catherine Hoke : Yeah.
JerryColonna: I thinkwhatyou're doing...We haven'teventalkedaboutthe arc of
entrepreneurshipasa meansfortransformationbutIthinkwhat you're doing
here issuch a brave reframingof yourown experience,Cat,andputting
yourself onthe line bydoingthat.I can justimagine someoneislisteningto
thispodcastright now and like youat12 issaying,"Butyou don't
understand."Letme speaktothat personfora moment.We do.We know
yousuffered.Imyself have hadthe shitkickedoutof me.I've beenrobbed.I
grewup ina roughneighborhoodinBrooklyn.We were robbedonaregular
basis.My fatherwas beaten,hadhislegbrokeninthree places.Isaw him
carriedintomy home.The answerto thatviolence insocietyisnotmore
violence.Everysingle wisdomtraditionthatI've everbeenexposedto
teachesthat.People willcite the OldTestaments,"Aneye foraneye."That's
not the full story.
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Catherine Hoke : Right.The realityforthe people thatwe serve is95% of themgetout, even
aftermurderor whatevercrime ...Today'sinmate istomorrow'sneighbor.
What kindof neighbordoyouwant cominghome to you?
JerryColonna: Right.
Catherine Hoke : Punishmentalonedoesn'twork.Anadulttime outishealthyforpeople who
needone,whichmostof my guysneededanadulttime out,butthenwhat?
WhenI hear aboutthe crimesthat theycommitted,andmanyof themare
worse thanthe situationthatBraddescribed, Icry as I feel painfortheir
victims.Theyfeel the painfortheirvictims.
JerryColonna: Yeah.
Catherine Hoke : We nevertake awayfromthe fact that theyhave done damagingthings.I
have done damagingthingsinmylife.Theyhave done damagingthingsin
theirlives.Theymade badchoices.WhenIunderstandthe whythatledthem
to those choices,Ialmostalwaysunderstandwhatledthemthere.Mylimits
of grace have beentestedmanytimes.I'll tell youwhenIheardthe very
worstthingsthat I've seen.Iwentto Rwandaand I wasthere for about10
days.I was touringgenocide memorialsandseeingliterallyblood-stained
clothingof babiesandwomenwhohadhad theirheadshackedoff by
machetes.Onthe lastday of mytrip inRwanda,I was invited toaRwandan
prison.Thiswasafterspendingnine dayscryingonbehalf of the victimsof
the genocide.
I was there 15 years afterthe genocide hadoccurredroughly.The waythat
people were sentenced...If theywere caughtforparticipatinginthe
genocide forbasicallytakingmachetesandhackingoff heads,theywere
givena max of 15 yearsinprison,those whowere caught.WhenI wentinto
the prison,I metwhatI had alreadybelievedwere the sickestmonstersthat
had everwalkedthe face of the Earth. If you can cut off the headsof babies...
I've neverseensomethingworse thanthat.Iwentintothat prisonwiththe
sickestfeelinginmystomach.Idon't know whathappenedtome but as I sat
across fromthese perpetratorsandheardtheirstories, Ifoundmyselffeeling
empathy,eventhoughIwasso disgustedbythe actsthat theyhad
committed.Manyof themwere teenagerswhentheywerebrainwashedinto
thismilitia,beingtaughtthatthe people whotheykilledwerethe enemyand
that theywere nothumanbeings.
JerryColonna: Right.
Catherine Hoke : That in factif theydidn'tparticipate inthisgenocide,thattheywouldbe
killedaswell.Theyweretrainedtolookatotherpeople asnotbeinghuman
beings.Itdidn'tevermake whattheydidokaywithme,but I thought,"What
happensif these guysare notrehabilitated?"They've beeninprisonfor15
years,probablywithnightmareseverynightof the actsthat theycommitted.
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If theydon't getredemptionintheirlives,whatcouldhappenagain?They're
beingreleased.They're beingreleased.
JerryColonna: Wow.I want to thankyou bothfor sharing.Brad,I don't know if there'sany
lastwordsyou wantto share before we startto winddown.
Brad Feld: I'll justendwithone more example thatreallysticksinmyheadthatwas
profoundforme.There wasanother... I'm goingto call hima kidbecause he
couldn'thave beenmore than22 or 23. One of the thingshe didup on stage
was he reada beautiful poemthathe hadwrittenthatday or maybe the day
before.Itwasa beautifulpoem.Articulate,powerful.AsIwassittingthere ...
I had knownhisstorybecause Ihad talkedtohim earlier.He wasinfor triple
murder.He had had a conversation...Ibelieve he wasthe same guythathad
a conversationwithone of the friendsthathadcome withme who wasa
woman.He had saidto her as theywere talking,"Were youuncomfortable
here todaycominghere?"She said,"Yeah,Iwas a little uncomfortable whenI
came here."He said,"Well youshouldbe.Ikilledthreepeople."The
conversationbetweenthe veryattractive,white,30something-year-oldand
the tough,muscley23-year-oldblackkid.
At 17 he didthat because that'show he earnedhiswayintohisgang. There
was a lotmore to the story.Like,"Iwas supposedtokill one personandit
turnedintoa biggerthing.Ikilledthree andgotcaught."In thiscontext,in
thiscultural contextwhere likethe Rwandastory,thatwas the cultural norm
he was in.
JerryColonna: Right.
Brad Feld: I rememberhimreadingthispoemandIstartedto cry because he readthe
poemand if I hadn'tknownthe story andI wasn't inthiscontextand he was
standingona stage at Harvard withhisclassmates,itwouldhave been...I
couldmap to that view soeasily.
JerryColonna: Yeah.
Brad Feld: Again,the linkage between...Ithinkthe word'empathy'isa magnificentone
inthat context.Didhe do somethingterrible?Of course.Shouldhe be
punishedforthe terrible thingthathe did?Yes.Is he unredeemable,
irredeemable,whateverthe rightwordis?No.
JerryColonna: Right.
Brad Feld: Do we setthingsup withthe currentsystemandstructure that we have in
such a way as to make itverydifficulttohave itevolve inapositive way?Yes.
Are there lessonsseparate fromthiscontext?The contextof prisonandthe
environmentthatwe can applyto otherelementsof ourlife.Fuckyeah.
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JerryColonna: Yeah.
Brad Feld: Right?The injustice thatisn'ta murder.Why dowe react to it?
JerryColonna: Right.
Brad Feld: The personwhoscrewsup or offendsus.Whycan't she forgive?
JerryColonna: Right.
Brad Feld: The failure thatyouhave,that one has ina certaincontext,whyshouldthat
generate self-hate?
JerryColonna: Right.
Brad Feld: Keepongoing.I saidearlier,the thingthatwasso powerful aboutthisone
day wasnot one of these experiencesonone dimension.Itwassomany
experienceson20 plusdimensionsthatI'mstill processingtwomonthslater.
JerryColonna: Wow.
Catherine Hoke : Can I ...
JerryColonna: Yeah,go ahead.
Catherine Hoke : A lotof thistalkhas beenaboutthe sadnessandthe rage and all that.
JerryColonna: That's my thing.
Catherine Hoke : I knowbut I can't help...I don'twant to be pullingona hairbut I do wantto
talkabout the joyfor one minute.
JerryColonna: Sure.
Catherine Hoke : 95% of the people thatwe serve at Defyhave beenconvictedof violent
crime.Whentheygetout, we workwiththemandthe joythat I see from
seeingthemsucceedisamazing.Ourrecidivismrate islessthanfive percent.
JerryColonna: Wow.
Catherine Hoke : Almostall of themmake it.Recidivismaloneisjustthe measure of failure.I
am not intothat.I like tosee successtoo.We have incubatedandfinanced
165 of theirbusinessesaftertheygetout.Theybecome ourverybest
employers.Ourguyshave created350 jobsfor othergrads and otherpeople
intheircommunities.Theybecome giversof opportunityandlifetoother
stigmatizedpeople.It'ssocool to watch themmake it.This weekIwasin
NewYork at our post-release SharkTankcompetition,where we actually
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award seriousfinancialprizesandhelpthemtoraise equityfrominvestors
because theirbusinessesare real.We have a guy whostarteda tailoring
business.Innine monthsnow,he'salreadydone $150,000 inrevenue and
he'shiredI think10 or 11 people.
Thenwe see theirchildrenaswell.Ilive forthatdaywhen...It happensa lot,
whenI meetthe kidandthe kidsays, "I'mgoingto be justlike mydaddy.I'm
takingoverthe familybusinesswhenIgrow up."To see the oddschange
completely,it'swhywe're calledDefy.Defythe oddsandthe stereotypesand
the perceptions.That'salsowhatI live for.
JerryColonna: Wow.Well thankyou.That was a beautiful note toendon.We will endit
here.