This curriculum vitae is for Rebecca Norrie-Moe, who has over 20 years of experience in marketing, consulting, and customer support roles. She holds a Master's degree in Scandinavian Studies and has worked for several companies, including her current role as Support Manager at Tieto in financial services. She is fluent in English, Swedish, Norwegian, and some French. Her goals include personal and career success through developing her skills and experience to create positive values.

1. CURRICULUM VITAE
PERSONAL DETAILS
Name Rebecca Norrie-Moe
Address Bergsvea 28
1445 Drøbak
Tel 95 78 18 01
Email norrireb@gmail.com
Date of Birth 30.12.68, Mölndal, Sweden
Nationality British
Marital Status Married, two girls (19 &22)
EDUCATION
The University of Edinburgh,
M.A. Honours in Scandinavian Studies 1987 - 1991
The University of Gothenburg - Nordiska Språk 1989 - 1990
WORK EXPERIENCE Tieto (formerly TietoEnator) Support Manager, Financial Services Apr 2007 – today
 1st Line Support Manager
 24x7 oncall duty
 Customer Service Reviews
 Documentation
 Quality Assurance
 Sales support activities
 Webmaster
 Events
Hos Hanna waitress/barista (part-time) Oct 2008 – Jan 2011
 Job on the side (one day/week), for fun
 serving, cooking, everything from A-Z
 assisting a friend who runs her own cafe
 service & communication
 international environment
TietoEnator (formerly Provida ASA, then Ementor ASA) Marketing Consultant, Payment Solutions Jan 1997 – Apr 2007
 Organising and coordinating sales and marketing activities
 General profiling (printed material, web, etc.)
 Design and production of brochures, posters, stand material, newsletters, adverts and other marketing material from scratch, in coordination with printing agencies
 Layout and production of vacancy ads and press releases
 Close contact with advertising and design agencies as well as printers
 Part of establishment and maintenance team for the company’s web pages; editorial work in relation to this
 Registration for events, information flow, coordinating communications through use of web and web tools
 Sales support - RFI/RFP
 Budgeting and invoice follow-up
 Daily use of PC and MS software, design programs, various PC software tools, etc.
 Coordinating User Group Meetings, customer events and exhibitions
 Quality Assurance
 Customer relations

2.  Maintenance of databases
 QA of PowerPoint presentations
 Ordering and profiling customer gifts
CBA AS Language & Marketing Consultant June 1993 - Dec 1996
 Support for Marketing Dept.
 Production of product information, newsletters, brochures and other marketing material
 Language QA and translation
 Documentation (reports, agreements, tenders, etc.)
 Daily use of PC and MS software, design programs, various PC software tools, etc.
 Assistance in Reception
Top Temp AS Receptionist/Translator Dec 1991 - June 1993
 Receptionist in CBA AS
 General administrative tasks
 Service function
 Adm. of incoming support requests
UNI Storebrand Freelance Translator 1991 – 1992
 Translation of insurance documents
Statkraft Freelance Consultant 1991
 Cost calculation of buildings in Statkraft in connection with a demerger
LANGUAGES
English, Swedish, Norwegian and some French
OTHER INFORMATION
PPS (Practical Project Steering) 2014
Childrens’ Athletics Course (IGF) 2000
Front Page’98 (web design) 1997
First Aid (NLA) 1993 and 1998
Scheidegger (typewriting) 1993
Excel 1992
N.A.H.S (health food retail) 1988
R.S.A Typewriting Skills 1987
Driving Licence (Class B) 1985
PC KNOWLEDGE
Windows XP, MS Office programs, Lotus Notes, CorelDRAW, PageMaker, Adobe PhotoShop, Adobe Acrobat Professional and FrontPage.

3. MEMBERSHIPS/COMMITTEES, ETC.
Member of Board, Tieto staff leisure club 2004 – today
Member of Board, Ås Svømmeklubb (Information Officer & Webmaster) 2004 – 2007
Member PTA, Primary School 2001 – 2003
Children’s Athletics Instructor 1999 – 2001
Member of Drøbak/Frogn Athletics Team 1999 – today
Member of various committees related to leisure time at work 1997– today Committee member at my children’s Nursery Schools and Schools 1996 – 2011
INTERESTS
I like exercising in all forms, cross-country & downhill skiing, jogging, generally being active, travelling, reading, cooking, healthy living and being there for my family and friends.
REFERENCES & TESTIMONIALS
On request.
GOALS
My aim in life is to develop and take advantage of my personal qualities and work experience to reach success, both personally and career wise. I am a cheerful, positive, sporty and versatile person who contributes constructively to achieve results. I am a people’s person and like to see the results of what I do, creating positive values for the future. I find it motivating to get to know new people, see that people thrive in what they do, am open to new challenges and like having an active role. Excellent service, flexibility, good administrative skills, loyalty, having an open mind and quality are aspects I strongly feel are the key to success. A healthy lifestyle with a sound balance between work and leisure, are also very important to me.