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Harris Insights & Analytics, A Stagwell LLC Company © 2018
“Real Diamond” Research
Summary of Results
May 15, 2018
2
Harris Insights & Analytics, A Stagwell LLC Company © 2018
“REAL” RESEARCH
Objective and Methodology
• The Diamond Producers Association commissioned The Harris Poll to assess the extent
to which consumers associate the term “real diamonds” with “natural diamonds”.
• This survey was conducted online by The Harris Poll on behalf of DPA from May 3-7,
2018 among a nationally representative sample of 2,011 U.S. adults ages 18+. This
online survey is not based on a probability sample and therefore no estimate of
theoretical sampling error can be calculated.
• In order to avoid any terminology bias and ensure that consumers understood the
question asked, existing synthetic diamond terminologies were avoided and the
question was formulated in a neutral manner :
“Factories exist where, over the course of two weeks, diamonds are created that have the same
physical and chemical properties as a natural diamond. Do you consider this type of diamond to be a
real diamond?”
3
Harris Insights & Analytics, A Stagwell LLC Company © 2018
“REAL” RESEARCH
A Large Majority of Adults Do Not Consider Diamonds Created in a Factory
to Be Real
BASE: U.S. ADULTS (n=2011)
Q8 Factories exist where, over the course of two weeks, diamonds are created that have the same physical and chemical properties as a natural diamond. Do you consider this type of diamond to be a real
diamond?
Yes, 16%
No, 68%Not sure, 16%
Are factory created diamonds real diamonds?
4
Harris Insights & Analytics, A Stagwell LLC Company © 2018
“REAL” RESEARCH
Diamonds Created In A Factory Not Real Because Not Naturally Occurring
U.S. Adults find that the diamond’s origin determines whether a diamond is real or not.
Because it doesn’t come from the place where diamonds come
from. it’s manmade and not natural
Diamonds are only real if they were made naturally.
I don't consider diamonds that have been
intentionally brought into existence by man to be
real, but an imitation of the real thing.
Because natural diamonds are made naturally, under pressure.
They take time. Factory made probably just rushes the
production of diamonds.
I believe that real diamonds are found not manufactured.
They might look like diamonds but I would not consider them
real. Maybe an imitation but I wouldn’t use the word real.
BASE: FACTORY MADE IS NOT REAL (n=1366)
Q9 Why do you not consider factory-made diamonds real?
79%
69%
16%
18%
9%
Not Natural/Factory-Made (NET)
Not naturally occuring (not natural/earth grown,
not unique/rare, man-made)
Factory-made
Antonyms of real (not real, not authentic, fake,
fabricated, etc.)
Other (price, neutral mentions, nothing, don't know)
Why do you consider factory-made diamonds not real?
Among those who say factory-made is not real
Note: Subset of codes shown
5
Harris Insights & Analytics, A Stagwell LLC Company © 2018
“REAL” RESEARCH
Minority Who Consider Factory-Made Real Mention Production Process and
Properties as Key Reasons
However, over one-quarter (27%) of adults who say a factory-made diamond is real have difficulty articulating exactly why.
Look the same
It shines like a real one.
Because it has the same beauty.
Just look real.
BASE: U.S. ADULTS (n=2011)
Q8 Factories exist where, over the course of two weeks, diamonds are created that have the same physical and chemical properties as a natural diamond. Do you consider this type of diamond to be a real diamond?
BASE: FACTORY MADE IS REAL (n=304)
Q9 Why do you consider factory-made diamonds real?
Yes,
16%
No,
68%
Not
sure,
16%
Are factory created
diamonds real diamonds?
45%
15%
13%
13%
5%
4%
27%
15%
9%
3%
Similar Properties/Process (NET)
Process/Made the same way
Similar properties of natural
diamond
Chemical properties
Physical properties
Carbon compounds
Product Impressions (NET)
Looks real / I think they are real
Other they are real mentions
Good/Like it
Why do you consider factory-made real?
Among those who say factory-made is real
Note: Subset of codes shown
They have the same chemical
make up as natural diamonds.
If they have the same physical and
chemical properties and are formed
under pressure like diamonds in the
earth they are real diamonds. If you
can’t tell the difference then they
must be real diamonds.
They are compressed carbon, like real diamonds
6
Harris Insights & Analytics, A Stagwell LLC Company © 2018
“REAL” RESEARCH
Blurring of Different Diamond Characteristics for Some
Among those who say factory-made diamonds are real, over half attribute characteristics of natural or unique to a real diamond and around
one-quarter think they are made by nature and earth grown.
BASE: FACTORY MADE ARE REAL (n=304)
Q6 Now please think about diamonds. Which descriptive words best complete this sentence? Please select all that apply. A real diamond is…
Q10A/Q10B Please continue thinking about the diamonds created in factories that have the same physical and chemical properties as a natural diamond. Of each of the following pairs of characteristics, which
most closely describes this product?
39%
38%
34%
32%
32%
28%
23%
13%
12%
12%
Natural
Genuine
Authentic
Unique
Special
Rare
Original
Organic
Cultivated
Wild
A real diamond is…
Among those who say factory-made is real
Made by
Nature,
23%
Made by
Man, 72%
Not sure,
5%
Factory created diamonds are…
Among those who say factory-made is real
Earth
grown,
27%
Lab
grown,
66%
Not sure,
8%
Unique or
Natural:
55%
7
Harris Insights & Analytics, A Stagwell LLC Company © 2018
“REAL” RESEARCH
BASE: U.S. ADULTS (n=2011)
Q6 Now please think about diamonds. Which descriptive words best complete this sentence? Please select all that apply. A real diamond is…
Q7 And how would you complete this sentence? Please select all that apply. A diamond that is not real is…
53%
50%
46%
45%
42%
42%
32%
31%
31%
5%
5%
1%
1%
1%
<1%
<1%
<1%
<1%
<1%
<1%
Man-made
Artificial
Imitation
Synthetic
Fabricated
Factory-made
Substitute
Reproduction
Simulated
Cultivated
Cultured
Organic
Genuine
Authentic
Unique
Natural
Special
Original
Wild
Rare
A diamond that is not real is…
48%
45%
40%
37%
37%
35%
31%
12%
9%
8%
7%
5%
3%
2%
2%
2%
2%
2%
1%
1%
Genuine
Natural
Authentic
Unique
Special
Rare
Original
Organic
Cultivated
Cultured
Wild
Man-made
Factory-made
Simulated
Fabricated
Reproduction
Artificial
Synthetic
Imitation
Substitute
A real diamond is…
Genuine, Natural, and Authentic Readily Associated With “Real” Diamonds
No confusion of “natural”, “unique”, or “rare” with diamonds that are not real.

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'Real Diamonds" Research

  • 1. Harris Insights & Analytics, A Stagwell LLC Company © 2018 “Real Diamond” Research Summary of Results May 15, 2018
  • 2. 2 Harris Insights & Analytics, A Stagwell LLC Company © 2018 “REAL” RESEARCH Objective and Methodology • The Diamond Producers Association commissioned The Harris Poll to assess the extent to which consumers associate the term “real diamonds” with “natural diamonds”. • This survey was conducted online by The Harris Poll on behalf of DPA from May 3-7, 2018 among a nationally representative sample of 2,011 U.S. adults ages 18+. This online survey is not based on a probability sample and therefore no estimate of theoretical sampling error can be calculated. • In order to avoid any terminology bias and ensure that consumers understood the question asked, existing synthetic diamond terminologies were avoided and the question was formulated in a neutral manner : “Factories exist where, over the course of two weeks, diamonds are created that have the same physical and chemical properties as a natural diamond. Do you consider this type of diamond to be a real diamond?”
  • 3. 3 Harris Insights & Analytics, A Stagwell LLC Company © 2018 “REAL” RESEARCH A Large Majority of Adults Do Not Consider Diamonds Created in a Factory to Be Real BASE: U.S. ADULTS (n=2011) Q8 Factories exist where, over the course of two weeks, diamonds are created that have the same physical and chemical properties as a natural diamond. Do you consider this type of diamond to be a real diamond? Yes, 16% No, 68%Not sure, 16% Are factory created diamonds real diamonds?
  • 4. 4 Harris Insights & Analytics, A Stagwell LLC Company © 2018 “REAL” RESEARCH Diamonds Created In A Factory Not Real Because Not Naturally Occurring U.S. Adults find that the diamond’s origin determines whether a diamond is real or not. Because it doesn’t come from the place where diamonds come from. it’s manmade and not natural Diamonds are only real if they were made naturally. I don't consider diamonds that have been intentionally brought into existence by man to be real, but an imitation of the real thing. Because natural diamonds are made naturally, under pressure. They take time. Factory made probably just rushes the production of diamonds. I believe that real diamonds are found not manufactured. They might look like diamonds but I would not consider them real. Maybe an imitation but I wouldn’t use the word real. BASE: FACTORY MADE IS NOT REAL (n=1366) Q9 Why do you not consider factory-made diamonds real? 79% 69% 16% 18% 9% Not Natural/Factory-Made (NET) Not naturally occuring (not natural/earth grown, not unique/rare, man-made) Factory-made Antonyms of real (not real, not authentic, fake, fabricated, etc.) Other (price, neutral mentions, nothing, don't know) Why do you consider factory-made diamonds not real? Among those who say factory-made is not real Note: Subset of codes shown
  • 5. 5 Harris Insights & Analytics, A Stagwell LLC Company © 2018 “REAL” RESEARCH Minority Who Consider Factory-Made Real Mention Production Process and Properties as Key Reasons However, over one-quarter (27%) of adults who say a factory-made diamond is real have difficulty articulating exactly why. Look the same It shines like a real one. Because it has the same beauty. Just look real. BASE: U.S. ADULTS (n=2011) Q8 Factories exist where, over the course of two weeks, diamonds are created that have the same physical and chemical properties as a natural diamond. Do you consider this type of diamond to be a real diamond? BASE: FACTORY MADE IS REAL (n=304) Q9 Why do you consider factory-made diamonds real? Yes, 16% No, 68% Not sure, 16% Are factory created diamonds real diamonds? 45% 15% 13% 13% 5% 4% 27% 15% 9% 3% Similar Properties/Process (NET) Process/Made the same way Similar properties of natural diamond Chemical properties Physical properties Carbon compounds Product Impressions (NET) Looks real / I think they are real Other they are real mentions Good/Like it Why do you consider factory-made real? Among those who say factory-made is real Note: Subset of codes shown They have the same chemical make up as natural diamonds. If they have the same physical and chemical properties and are formed under pressure like diamonds in the earth they are real diamonds. If you can’t tell the difference then they must be real diamonds. They are compressed carbon, like real diamonds
  • 6. 6 Harris Insights & Analytics, A Stagwell LLC Company © 2018 “REAL” RESEARCH Blurring of Different Diamond Characteristics for Some Among those who say factory-made diamonds are real, over half attribute characteristics of natural or unique to a real diamond and around one-quarter think they are made by nature and earth grown. BASE: FACTORY MADE ARE REAL (n=304) Q6 Now please think about diamonds. Which descriptive words best complete this sentence? Please select all that apply. A real diamond is… Q10A/Q10B Please continue thinking about the diamonds created in factories that have the same physical and chemical properties as a natural diamond. Of each of the following pairs of characteristics, which most closely describes this product? 39% 38% 34% 32% 32% 28% 23% 13% 12% 12% Natural Genuine Authentic Unique Special Rare Original Organic Cultivated Wild A real diamond is… Among those who say factory-made is real Made by Nature, 23% Made by Man, 72% Not sure, 5% Factory created diamonds are… Among those who say factory-made is real Earth grown, 27% Lab grown, 66% Not sure, 8% Unique or Natural: 55%
  • 7. 7 Harris Insights & Analytics, A Stagwell LLC Company © 2018 “REAL” RESEARCH BASE: U.S. ADULTS (n=2011) Q6 Now please think about diamonds. Which descriptive words best complete this sentence? Please select all that apply. A real diamond is… Q7 And how would you complete this sentence? Please select all that apply. A diamond that is not real is… 53% 50% 46% 45% 42% 42% 32% 31% 31% 5% 5% 1% 1% 1% <1% <1% <1% <1% <1% <1% Man-made Artificial Imitation Synthetic Fabricated Factory-made Substitute Reproduction Simulated Cultivated Cultured Organic Genuine Authentic Unique Natural Special Original Wild Rare A diamond that is not real is… 48% 45% 40% 37% 37% 35% 31% 12% 9% 8% 7% 5% 3% 2% 2% 2% 2% 2% 1% 1% Genuine Natural Authentic Unique Special Rare Original Organic Cultivated Cultured Wild Man-made Factory-made Simulated Fabricated Reproduction Artificial Synthetic Imitation Substitute A real diamond is… Genuine, Natural, and Authentic Readily Associated With “Real” Diamonds No confusion of “natural”, “unique”, or “rare” with diamonds that are not real.