RDP is introducing extended warranty plans for their thin client products to provide customers with longer warranty coverage and support at affordable prices. Through extended warranty packages that last 1, 2, or 3 years, customers can extend the standard 3-year warranty coverage for a nominal fee. The extended warranty offers benefits like replacement within zero days and free online and phone support. RDP provides pricing tables for different thin client models, with discounts available for purchasing multiple years or in bulk. Terms and conditions apply such as requiring advance payment and exclusions for non-working devices.

1. Extended
Amplifyyourproductlifewith
computing..simplified.. www.rdp.in
Warranty
RDPCAREPACKSERVICES
warranty+support
RDPExtendedWarranty
Inordertohelpourcustomersingettingthebestthroughputfromtheproduct,we
haveintroducedtheconceptofExtendedWarranty(EW)forRDPThinclients.Weare
happytoannounceournewExtendWarrantyplanstosuitsyourrequirements.We
hopethisnewplanisbeneficialtobothofusandhelpustogiveyoubetterservicesat
inexpensiveandeconomicalcosts.
AtAtthetimeofsaleofanythinclientproduct,thecompany(RDP)providesastandard
warrantyreplacementandonsitesupportforitsmodelsforaperiodof3years.Youcan
nowextendthewarrantybyoneyear/twoyearor3yearsforanominalamount.

2. computing..simplified..
BLX/SC-100No.ofDevices BLX-M/ML-100BLXPlus/AW-100
www.rdp.in
EXTENDEDWARRANTYCUSTOMERPRICE
(EXCLUDINGTAXES)
0-10
10-25
25+
₹800
₹700
₹600
₹1000
₹900
₹800
₹1500
₹1400
₹1300
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BLX/SC-100No.ofDevices BLX-M/ML-100BLXPlus/AW-100
0-10
10-25
25+
₹1500
₹1400
₹1300
₹1900
₹1800
₹1700
₹2900
₹2800
₹2700
SC-100 AW-100 ML-100
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1
YEAR
2
YEARS
*onlyfor4th
Year
*onlyfor4th
&5th
Years

3. computing..simplified.. www.rdp.in
BENEFITSFROMEWPERIOD
TERMS&CONDITIONS
Customercanhaveaneffectiveserviceatlowercost
Onecanhaveastandardwarrantyreplacementwithin‘Zero’days
Freeonlinesupport
FreeTelephonicsupport
Theabovepricepackofextendedwarrantyisapplicableonlyfortheproductsingoodworkingcondition
Iftheproductisnotinworkingcondition,thenthecustomerhastopaytheservicechargeof1500/-
alongwiththeEWpack.
Thecustomercanavailthediscountof5%,ifheagreementwiththeEWwithinwarrantyperiod.
Thedealersanddistributorscanavaila5%discountonEWpack.
TheThecontractwillbevalidforoneyearfromthedateofsigningtheEW.Thismayberenewedfromyear
toyearsubjecttorenderingofsatisfactoryserviceandterm&conditions
ForEW’spaymentshouldbedone100%inadvance.
Onlystandardwarrantyreplacementisapplicable,NoadvanceReplacement
ThisExtendedWarrantyinnon-transferableandshallbevalidonlyfortheparticularproduct
PaymentisnotrefundablePaymentisnotrefundable
EWisnotapplicableforBurntdevices
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FormoredetailsofExtendedWarranty:
EWCoordinator

 ewc@rdp.in
7306090017
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4. computing..simplified.. www.rdp.in
Paymentisnotrefundable
TAandDAisactual,otherthanservicecharges
Notresponsiblefornetworkfailureofothercomponentsrelatedtoinstallation
100% Advancepayment
Nonetworkinstallation,No3rdpartysoftwareinstallationandconfiguration
PreciselyOSincludesserverinstallationandconfigurationofThinClient
Theservicechargeisof1500/-fortwodays.Andifthedayextends,thecustomerhastopay
anextrachargeof200/-perday
11andabovethinclients
Theservicechargeisof1000/-perday.Andifthedayextendsthecustomerhastopay
anextrachargeof200/-perday
*Foronsitesupport(OS)undertheExtendedwarranty,thefollowingconditionsareapplicable
Upto10Thinclients
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
7306090001
For
moredetailsof
OnsiteSupport
contact
ONSITESUPPORTMAINTENANCE
Service
Co-ordinator
support@rdp.in
Thankyou...
RDPWarranty&SupportTeam