1. Rasha Adil Alkhelaiwi
Education :
 Diploma from the New Horizon institute.
 Network Technology.
 Graduation date : 29 May 2011
 Excellent grade and a verge 99 %.
Skills and Knowledge :
 Microsoft products .
 Computer network .
 Operating system : Windows
 Searching skills in the internet for the required information.
 Personal Skills:
Reading , complete tasks within deadlines.
Languages:
• Speak, read and write both Arabic & English
Work Experience:
• Saad Specialist Hospital:
1. Appointment deck , from Nov 2011 until March 2013
A. Collect information to how do you deal with an angry person
B. communicate with different styles
2. IT Department ,Help deck from March 2013 until March 2014
A. Learn computer problems hardware and software
B. Use active directory Program
C. How to fix the problem as remote.
D. Work an Oracel system for communication with users.
E. Work as a Team staff member with other technical staff.
3. IT , Technical support in Saad Nursing College from 2014 up date
A. Fix any problem ( hardware & software )
:Courses and Experiences
• ICDL computer from the New Horizons institute.
• Certificate from the prince Mohammed bin Fahd program ( the art of
communicating with others).
Nationality: Saudi
phone: +966-3-8571996
Mobile: +966-540818144
+966-548333888
E-mail:Rasha.a.k@hotmail.com

2. • international computer driving (IC3) from the New Horizons institute.
• Many courses in the English language (ELS) level 5 in ALHassan institute.
• Microsoft certificate (2277-2273) from the New Horizon institute.
• Course in human resource management from the Feaker Institute .
• certificate of thanks from the Department of Saad Specialist Hospital
• Certificate from British council ( spring board – women’s development
programmer)
• Certificate of appreciation from Saad Hospital ( JCI accreditation survey )
Additional information:
• Team worker .
• Good time - management skill.
• Honest and loyal to the work understand.