This document summarizes the services provided by a regulatory affairs and quality assurance management company. The company started in 2011 providing food and beverage expertise in the MENA region, and has since expanded to offer services in personal care, home care, disinfectants, Turkey, and as a strategic regulatory partner for global brands in the MENAT region. The company's services include product compliance through formula and label validation and registration support, regulatory intelligence through research and horizon scanning, and quality assurance including certifications and auditing. Key areas of technical expertise are described.
Founded in 2014, Revipharm is a consulting firm which provides guidance to pharmaceutical and Healthcare companies in the area of regulatory affairs and pharmacovigilance. We also provide related services, such as quality system implementation, business development and training.
We have many years of experience of working with and in the pharmaceutical industry and other such industries (cosmetics, medical devices).
Revipharm is your company’s multicultural partner with a global presence through our various partnerships within Europe. The company’s quality services and results forge solid and long-term relationships with its stakeholders.
Founded in 2014, Revipharm is a consulting firm which provides guidance to pharmaceutical and Healthcare companies in the area of regulatory affairs and pharmacovigilance. We also provide related services, such as quality system implementation, business development and training.
We have many years of experience of working with and in the pharmaceutical industry and other such industries (cosmetics, medical devices).
Revipharm is your company’s multicultural partner with a global presence through our various partnerships within Europe. The company’s quality services and results forge solid and long-term relationships with its stakeholders.
Access 2-healthcare company introduction deck - English - Apr 2019Access-2-Healthcare
Market Entry for Medical Technology / Medical Device companies, in Asia Pacific, Europe, US
Market Launch of medtech products
Convert non-medtech company to create medtech portfolio
Regulatory framework for government agencies
#Commercialisation
#Healthcare
#Regulatory
#government
#Quality
#SoftwareValidation
#Verification
#Manufacturing
#MedtechInnovation
#DueDiligence
#LicenseHolding
#Go-to-Market Strategy
#MarketStudies
#RegulatoryFramework
Aspect MR is a leading marketing consultancy based in Manchester.
We help our clients make tough decisions about entering new markets, re-energise existing markets, develop new products and services and improve the customer experience.
Access 2-healthcare Company Introduction- English - Apr 2017Access-2-Healthcare
Introducing Access-2-Healthacare, providing consulting and education for small / medium sized medical technology companies for market entry to various countries, business due diligence, quality, regulatory, trade
Practice Areas: New Product Planning, Business Development and Licensing, Commercial Strategy and Analytics, and Epidemiology and Forecasting.
Our boutique expertise is focused on elucidating patient benefits of bio-pharmaceutical products, medical devices, and businesses. With insightful strategies and solutions aimed at planning and growing our clients’ business, our mission is to continue being the “go-to” firm and preferred partner for our clients in their commercial planning and R&D initiatives.
Our chief operating principle is an unsurpassable commitment to quality and our philosophy has been to develop and sustain strong long-term relationships with clients based on an in-depth understanding of client needs, rigorous research, sound methodologies, and keeping ahead of industry developments.
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
Access 2-healthcare company introduction deck - English - Apr 2019Access-2-Healthcare
Market Entry for Medical Technology / Medical Device companies, in Asia Pacific, Europe, US
Market Launch of medtech products
Convert non-medtech company to create medtech portfolio
Regulatory framework for government agencies
#Commercialisation
#Healthcare
#Regulatory
#government
#Quality
#SoftwareValidation
#Verification
#Manufacturing
#MedtechInnovation
#DueDiligence
#LicenseHolding
#Go-to-Market Strategy
#MarketStudies
#RegulatoryFramework
Aspect MR is a leading marketing consultancy based in Manchester.
We help our clients make tough decisions about entering new markets, re-energise existing markets, develop new products and services and improve the customer experience.
Access 2-healthcare Company Introduction- English - Apr 2017Access-2-Healthcare
Introducing Access-2-Healthacare, providing consulting and education for small / medium sized medical technology companies for market entry to various countries, business due diligence, quality, regulatory, trade
Practice Areas: New Product Planning, Business Development and Licensing, Commercial Strategy and Analytics, and Epidemiology and Forecasting.
Our boutique expertise is focused on elucidating patient benefits of bio-pharmaceutical products, medical devices, and businesses. With insightful strategies and solutions aimed at planning and growing our clients’ business, our mission is to continue being the “go-to” firm and preferred partner for our clients in their commercial planning and R&D initiatives.
Our chief operating principle is an unsurpassable commitment to quality and our philosophy has been to develop and sustain strong long-term relationships with clients based on an in-depth understanding of client needs, rigorous research, sound methodologies, and keeping ahead of industry developments.
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
VAT Registration Outlined In UAE: Benefits and Requirementsuae taxgpt
Vat Registration is a legal obligation for businesses meeting the threshold requirement, helping companies avoid fines and ramifications. Contact now!
https://viralsocialtrends.com/vat-registration-outlined-in-uae/
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
Recruiting in the Digital Age: A Social Media MasterclassLuanWise
In this masterclass, presented at the Global HR Summit on 5th June 2024, Luan Wise explored the essential features of social media platforms that support talent acquisition, including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok.
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
➢ SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
➢FreenBecky 1st Fan Meeting in Vietnam
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➢ Winner [CROSS] Tour in HCM
➢ Super Show 9 in HCM with Super Junior
➢ HCMC - Gyeongsangbuk-do Culture and Tourism Festival
➢ Korean Vietnam Partnership - Fair with LG
➢ Korean President visits Samsung Electronics R&D Center
➢ Vietnam Food Expo with Lotte Wellfood
"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
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Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
2. Take a moment and step into our world
Explore our history and discover our approach,
Strength and the motivation behind everything
We have achieved
We started operating in the mid of 2011, utilizing our F&B know-how in the MENA region, then ex-
panded our expertise with personal care, home care, and disinfectant products by 2018. in 2020 we start-
ed covering Türkiye, and in 2023 we expanded our services to offer the “Strategic Regulatory Partner for
Global Brands in the MENAT Region. As one of the most trusted public safety and consumer health
advisors in the FMCG industry internationally, we proactively thrive to identify and implement win-win
solutions for the industry stakeholders.
2
3. What
do we do?
We bridge the gap between
FMCG companies and
authorities to maintain
compliant products and
responsible regulations while
guaranteeing public safety.
3
5. Graduated from the Université Henri Poincaré Nancy – France with Ph.D. degree in Chemistry, specialized in food quality and
regulations, regional and international F&B standards.
Having spent 19 years leading food companies, monitoring and establishing food standards across the MENAT region, Dr. Hassan
obtained an extensive knowledge of Regulatory, Scientific and Quality Systems relevant to food and beverages manufacturing such as
expertise on Halal, food regulations and laws, crisis and Issue management.
Remarkable industry expertise sets the benchmark for tactical advocacy deliberation, authorities communications & negotiations, and
issue & crisis management.
Dr. Hassan Bayrakdar
Founder and Managing Director
5
6. Yasser
Ramzi
Key Account
Manager – RA&C
Yasser is a diligent and self-directed Sales and Marketing
professional who started his career with RAQAM in 2014.Formerly
leading a successful and talented team of Regulatory specialists as
an Operation Manager at RAQAM, Yasser has developed and
implemented efficient systems to deliver successful projects to our
esteemed clientele.
Yasser has also been utilizing his technological expertise to support
the entire business workflow and has now taken a new challenge to
improve client communications and customer satisfaction.
Tafseer
Ansari
Technical Engagement Manager
A results-oriented professional with a stellar track record in effectively
resolving quality and regulatory challenges, Tafseer brings over 15 years
of invaluable experience in the food industry. By seamlessly combining
technical expertise with strategic thinking, he consistently delivers
exceptional outcomes. His areas of specialization encompass Quality,
Sustainability, Research, and Investigation.
In his role as an Engagement Manager, Tafseer oversees project
execution, working closely with clients to identify and tackle quality,
scientific, and regulatory obstacles. By leveraging his robust analytical
abilities, innovative thinking, and unwavering determination, he devises
and implements effective strategies and solutions.
Recognized as a technical expert, Tafseer undertakes and successfully
completes critical, high-value, and strategic initiatives. These include
securing special regulatory permissions,navigating excise tax exemptions,
obtaining certifications, conducting technical investigations, developing
crisis management strategies, gaining approvals for novel foods
and innovative products, as well as formulating and implementing
sustainability strategies for companies.
6
7. Mohamed
Abdulwahab
Account Manager – RA&C
As an Account Manager, Mohamed works closely with clients to
understand their regulatory needs and develop solutions that ensure
their products meet all necessary standards. His knowledge of food
and beverage regulations and strong communication skills have
allowed him to effectively manage client accounts and build lasting
relationships.
Committed to providing the highest level of service and support, he
continuously improves his skills to stay up-to-date with the latest
industry developments. We are confident in Mohamed’s ability to
deliver exceptional results for our clients.
Omar
Hisham
BD Manager
After more than 14 years of marketing and business development,
experiencebecomesakeydifferentiatorforoperationalachievements
and strategic leadership.
With B.Ss in business administration, marketing major. Omar
brings in adequate knowledge in brand representation and
commercial alignment.
He is skilled with customer debriefing, situation analysis, strategic
planning and solution development.
In a nutshell, he empowers our portfolio with new adventures and
top-notch communications level.
7
8. Rasha Al Odeh
Technical Engagement Engineer
Technical Engagement Engineer at RAQAM with more than 7
years of experience in the FMCG industry. An expert of handling
regulatory affairs projects successfully through her advanced research
skills, knowledge of processes, and the prudent approach with the
authorities. She is skilled in label and formula assessments, product
registrations, translations, addressing technical queries and in leading
complex research projects.
Rasha is currently responsible for handling retainer accounts,
ensuring smooth project execution, maintaining good customer
relationship, keeping clients up to date on recent regulations and
standards & monitoring client satisfaction and take appropriate
action to address any issues or concerns.
Noor Hamadeh
Regulatory Affairs Supervisor
Noor is a Scientific and Regulatory Affairs Supervisor with extensive
experience in the regulatory field,specializing in food and beverages,
and has experience in cosmetics, detergent, and disinfectant
categories.
Throughout her career,Noor has demonstrated an exceptional ability
to navigate complex regulatory environments, staying up to date on
the latest regulations and requirements to ensure that her clients’
products meet all relevant standards. Her expertise and leadership
have been instrumental in successfully leading her team to deliver
high-quality regulatory affairs consulting services to clients.
She has also established strong connections with authorities in the
industry, giving them an edge in navigating complex regulatory
processes.Their expertise in regulatory affairs allows them to provide
clients with invaluable guidance on product development, labeling,
and marketing strategies.
With Noor on board, you can trust that your company’s regulatory
affairs are in capable hands.
8
9. Strategic Thinking
Our work is almost invariably facing unprecedented
challenges due to new scientific findings, products, on-going
innovations, and regulations. We aim to always think of
sensible and sustainable solutions beneficial for all parties.
We are regularly on the lookout for new regulations, scientific
findings, products, and on-going innovations.That gives
us predictability ; hence we act proactively to prevent any
possible difficulties.
Proactivity
Integrity
Our work is tightly interconnected with public health;
thus,we are responsible and only advocate cases that are
indeed healthful.
Empowering People
Public health is society’s responsibility; this is why we
empower our team and share our experience with everyone
to ensure a healthier future.
Our
Values
9
10. How do we do it?
Our work is built on four pillars:
Knowledge In
Legislations
Scientific
Research
Trusted
Relations
Technical
Reasoning
10
We conduct meticulous
research to acquire an
absolute comprehension
of individual cases.
We are deeply rooted
in the industry
and continuously
connected with its key
players and legislators.
We reconcile the
ever-changing
regulations with the
FMCG companies’
cases using science-based
arguments.
We have extensive
understanding of current
legislations and instant
awareness of new
amendments, drafts,
and updates regarding
FMCG regulations.
11. Endless
Possibilities
Our profound erudition in regulations and related scientific
reasoning widens our perspective to see numerous possibilities
toresolve even the mostintractable quandaries.
11
12. Product Compliance:
• Formula validation
• Label validation
• Technical translation
• Registration Support
Regulatory Intelligence:
Quality Assurance:
Advocacy:
• QA general consultancy
• Global & local certification support
• Investigating & Auditing
• Research & analysis
• Horizon scanning
• Early updates & warning
• Tailor-made training programs
• Crisis management
• Special approvals
• Problem solving
Our
Technical
Expertise
12
14. Formula
Validation
Formula validation is vital
for products’ compliance and
safety. Our expert staff validates
the core formula within the
framework of the target
country’s regulations
and technical requirements.
We review the product’s data and advise on
the below based on the applicable standards
and regulations:
Permissibility of ingredients and additives along with
their permitted limits and functions
Physical and chemical properties relevant to the product
Microbiological parameters
Shelf life
Contaminants including heavy metals and pesticides
•
•
•
•
•
14
15. Label
Validation
Exponential awareness on labelling
compliance across the region is
paving the way for continuous
regulatory improvements and more
stringent regulations.
Noncompliance with the targeted
market can lead to determinantal
consequences on both the product and
the business.This is where we come
in ensuring products’ labels are in line
with the regulations and standards
of the targeted countries to ensure
highest mitigation of possible risks.
OUR label
validation services:
Full label review and
validation to ensure
compliance with technical
regulations and standards
Reviewing and
validating claims
Providing Arabic
text for labels
Reviewing claims
Thoroughword for word
assessment, scrutinizing
all marketing texts, logos, etc.
Creating a compliant
nutritional facts table
Arabic text
Label review Text scrutinizing
15
16. Technical
Translation
We provide technical
translations from English
to Arabic or vice versa
Our technical translation service covers
the below:
Translation of labels from English to Arabic by using
technical terms in line with the local regulations and
common practices
Translation of technical regulations and standards
Translation of news, laws and decrees
Translation of leaets, presentations and brochures
•
•
•
•
16
17. Registration
We provide support in
registration of food, health
supplements, cosmetics,
personal care products,
disinfectants, and detegents.
Company registration:
Product registration:
Recommendation of classifications, researching designated authorities
and identification of registration requirements.
Assistance in declarations typing, fulfilling forms and
compiling dossiers.
Submitting applications (where applicable) and following
up with officials to expedite processes.
17
19. QA
Consultancy
Certifications are necessary to
provide assurance to the authorities
proving that your product complies
with a technical requirement or
a particular regulation in place.
The absence of cer tain certificates
can prevent your products from
entering targeted markets or
place shipments at risk of delays
and recalls. Certifications can
be tedious, time-consuming &
expensive to achieve. That is
why we support the process to
ensure companies’ interests and
investments are well-observed
and optimised.
We provide consultancy for
systems-based and product-based
certifications in the FMCG
industry. Our consultancy process
is streamlined through years of
experience in the certification
processes and requirements that
ensures achieving implementation
efficiency at minimum costs.
We ensure the certification
requirements are met, support
applications and follow up with
certification stakeholders to drive
an expedited accreditation.
We manage entire certification
processes from the selection
of the notified bodies till a
hard copy of the certificate
is issued. We address any
requests, complications, and
communications during the
process to deliver peace of
mind & assurance for
requesting companies.
19
20. Halal
Global GAP
Organic
Non-GMO
Quality Management
System (ISO 9001:2015)
Environmental Management
System (ISO 14001:2015)
Hazard Analysis & Critical
Control Points (HACCP)
Food Safety Management
System(ISO 22000:2018)
Food Safety System
Certification (FSSC 22000)
We provide consultations
at different levels and of
various involvements for the
following certifications to
name a few:
Global & local
certification
support
•
•
•
•
•
•
•
•
•
Food safety Other ISO Certification Special Certification
20
21. Halal
Halal Certification is a product-
based certification system.
Unlike International Standard
Organization (ISO) there is no
unified, international organization
for Halal Standard. Hence, there
are multiple Halal Standards
& Regulations followed by
different national authorities and
certification bodies throughout
the world.
Our team of experts includes lead auditors and technical experts from
Halal Certification bodies and has a combined experience of assessing
more than 500 companies. We are well connected with over 133 Halal
Certification bodies around the globe. We provide support for all
International and National standards and guidelines.
Utilizing our experience and expertise we have devised an effective &
efficient process for Halal Certification that reduces cost & time for our
clients.
Irrespective of the target countries or products, we can help get your
product & company certified from an approved certification body relevant
to your target market requirements.
21
22. ECAS
Categories
Emirates Conformity Assessment
Scheme (ECAS) is the certificate of
conformity for UAE. Following are
the products that requires mandatory
ECAS certificate to be imported into
UAE. It is regulated, implemented
& issued by Emirates Authority for
Standardization & Metrology (ESMA)
a federal authority of the UAE.
Energy Drinks Cosmetics & Perfumes
Honey
Food Contact
Materials
Other products
Food Contact Other products
22
23. Emirates Quality Mark (EQM) is
the quality mark of the United Arab
Emirates (the UAE). It is regulated &
implemented by Emirates Authority
for Standardization & Metrology
(ESMA) a federal authority of UAE.
As per the present regulations, EQM
is mandatory for regulated products.
Without EQM the regulated products
and will be recalled from the market, if
initially entered.
EQM
Bottled Mineral &
Natural Mineral
Fruit Juices and
Nectars
Juices with Milk
Flavored Artificial Drink
(Non-Carbonated)
Artificial Juice
Powder
Fruit Drink
(Direct Consumption)
Fresh Fruit Juice Yogurt Sweetened Yogurt
Flavored Yogurt Laban Drink Flavored Laban
Camel Milk Goat Milk
23
24. Investigating
& Auditing
Our team comprises of professionals with certification
body experiences with a total auditing and inspection of
almost 300 man-days. Coupled with our experience in
regulatory and scientific affairs consulting, we are experts
in identifying, assessing, analyzing, and solving problems
in its root cause.
24
25. For exporters or
manufacturers who want
to ensure the quality of the
products recceived at the
port of entry.(Inspection)
For exporters or
manufacturers who
want to ensure that their
distributors, retailers or
suppliers are in compliance
with the quality & food
safety requirements.
(Second Party Audit)
For distributors or
retailers who want
to ensure that their
manufacturers or
suppliers are in
compliance with the
quality & food safety
requirements.
(Second Party Audit)
For manufacturers
to ensure that their
implemented quality
& food safety system is
in compliance with the
requirements.
(Internal Audit)
For restaurants or catering
companies to ensure
that their outlets are in
compliance with the food
safety requirements.
(Inspection)
As a pre-inspection before
the periodic inspection by
the authorities, certification
bodies and/ or partners
to ensure compliance and
close gaps, if any are found.
(Inspection)
We utilize our know-how to provide the industry including manufacturers, importers,
distributors, retailers, warehousers catering businesses, restaurants, and others with our
inspection & internal auditing services. Following are some of the situations where you
can avail this service to name a few:
25
27. Identification and monitoring of relevant issues, trends,
developments, and changes accomplished using horizon scanning
and other monitoring and market research survey methods.
Assessing and understanding the resulting policy, standard
and legislation challenges to enhance business planning and
preparations.
Envisioning desired future goals and objectives and identifying
specific actions for realizing them, based on the development of
specific scenarios.
•
•
•
Our Research and
Analysis service is
conducted in
three phases:
Research &
Analysis
27
28. Horizon
Scanning
Our Horizon Scanning Team is always on the go. Investigating and
researching recent updates from authorities across the region to spread
awareness and ensure that your team is always up to date with any released
news, decrees, circulars or implementations of any standards or regulations
that is vital to guarantee continuous awareness of all recent updates related
to your business.
We strive to always be on top of all recent news to ensure that our clients
are also in line with all regulations in place at any given time.
Horizon scanning also helps us be aware of any upcoming changes and be
prepared to implement them and spread awareness to our clients early on
so they are always prepared for market changes. This helps ensure that their
products are resilient to different future environments.
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30. Early
Updates &
Warnings
Our Early Updates & Warning service alerts our clients to potential
changes of any regulations or policies, legislations, drafts, etc. concerning
their products.
The new Early Updates & Warning service is designed to help our clients
prepare against such changes by providing timely notifications about
possible alterations and revisions to the existing status quo. We depend
on credible and trusted Authority sources only to offer trusted alerts for
organizations so they can have adequate time to take the necessary steps
to adhere themselves to these changes.
Just like the famous Swiss cheese model designed for risk management
to help control and mitigate risks, our Early Updates & Warning service
is designed to fit into an organisation’s wider defense strategy and to
complement existing controls by adding another layer of defense.
30
31. • Introduction to Overall Regulatory compliance
• Product specific compliance
• Label Validation Training
• Formula Validation Training
• Horizon Scanning Navigation Training
Training
We conduct
trainings on all our
services, including:
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33. Crisis
Management
Provides solutions for solving non-conformity and compliance issues upon
receiving the shipments at the borders throughout the products› life cycle.
Depending on the nature of the crisis we identify the problem, analyze
possible solutions, perform negotiations until we find a suitable solution
for both the authority and our clients. Depending on the situation we can
either accommodate for a long term or a short-term solution.
There are a variety of short-term solutions, including but not limited, to
the conditional release of shipments for a certain agreed period to help
reduce demurrage fees.
There are also a variety of long-term solutions, including but not limited
to; analyzing the situation, and communicating with scientific arguments
to negotiate with authorities, and attempting to amend regulations to
remove trade barriers where applicable.
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34. Special
Approvals
Depending on the situation and the special approval required
We tailor a solution in a step-by-step format:
• Thoroughly studying and analyzing each case.
• Identifying possible arguments.
• Collecting supporting evidence.
• Conducting risk analysis for possible solutions.
• Compiling scientifically supported dossiers.
• Execute the most suitable solution and follow up till
success in achieved.
In some cases, regulations may
contradict with their initial
purpose. We identify, prepare and
execute applications to provide
special approvals to help fix these
cases with a scientific approach
keeping in mind consumer health
and public safety criteria.
34
35. If a non- compliance(Quality or Regulatory Compliance) occurs
during or after the production.
Handling consumer and customer complaints and inquiries.
Providing Risk Assessment and Solutions related to occurred cases.
Reduce and eventually eliminate Parallel Import and Parallel Trade
products imported by a third party to help protect your reputation,
brands and company image due to potential non-Quality and/or
non-Regulatory Compliance.
Problem
Solving
Finding suitable and
favorable solutions
for solving all the
non-conformity and
compliance issues
related to your products:
•
•
•
•
35
36. Assistance with
product recall or
withdrawal
Companies may encounter Regulatory issues with
Government authorities which may lead to products’
withdrawals or recalls,in this situation we can be your
spokesperson with the authorities utilizing our technical
and scientific know-how with our great relations
throughout the GCC,North African and Middle
Eastern authorities.
•
Communicating with the authorities to minimize
withdrawal damage, protect the brand name and
reduce losses where possible.
•
Prepare the corrective action and negotiate with the
authorities to accept the new productions.
•
36
38. We represent company with authorities to:
Clear scientific matters Scientific Ambassador
Representing your business during Scientific and Regulatory events
(Forums, Summits, Workshops, Conferences etc..) and convey
messages when moderating and speaking.
Building relationships with the local authorities, Chambers of Industry,
Chamber of Commerce and NGOs on behalf of your company.
Negotiating with authorities on your behalf and trying to use scientific
arguments and technical justifications, including international references
and/or scientific studies or publications, to arrive at a resolution, which
may include halting, delaying, or amending new regulations
where applicable.
•
-
-
•
•
Negotiation &
representation
with authorities
38
43. RAQAM
rategic Partner in MENAT Markets
For Technical, Scientific, and Commercial support
Physical & chemical
parameters
Market Eligibility
• Market & competition analysis
• Identification, investigation & introduction of
potential partners (business setup, buyers, distributors,
retailers, logistics, marketing, & more)
• Registration, importation, and sales eligibility
• Products compliance
Market Conformity
Other fomrulation and labeling
requirements to guarantee conformity
• Certification support
Ingredients permissibility
Nutritional facts &
NRV calculations
Halal Food safety Other
EQM
ECAS CoC
analysis
Technical translations
Claim
Residues
Roadmap To Guarantee a Successful
Market Entry and Sustainability?
Market Entry
Market Excellence
Ongoing Support
• Registration support
• Storage and transportation requirements
• Import requirements
• R&D support (new product
development)
• Quality assurance support
• Label unification
• HS code / custom duty classification
and optimisation
• Tax registration and optimisation
• Advocacy, crisis management, and
special approvals
• Regulaotry intelligence
(regulatory update reports to be proactive)
Horizon Scanning Risk analysis
Comparison reports
• Product, category, and market
expansion planning and
• Compliance master
• Technical account
• Training
Impact reports
Translation
1
2
3
4
5
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44. Novel food are products of innovation driven to address the
problems plaguing the food production. Whether such a
problem is related to food security or environmental aspect or
consumer preference or simply a hunger to develop something
new, novel foods are here to stay & grow!
The most common type of novel food are the meat & dairy
alternatives.These are products which are either derived from
plant or a product of microbial fermentation. But there are
other categories of products which can be categorized as novel
food as well including products of cellular agriculture or meat
produced from cells.
Being a new subcategory of food products, regulations are
still being developed in most of the countries to control the
entry & marketing of such products. With GCC countries
including UAE & Saudi Arabia joining the likes of European
Union, United States, and other countries to have issued at
least a basic regulation regarding novel foods.
There is an ever-increasing consumer demand for novel food
products in the gulf countries such as UAE, Saudi Arabia,
Qatar and others. Moreover, being categorized as novel food
may also help with reducing cost, time and expediting market
entry into gulf countries. So, let us assist you in understanding
the novel food regulations, whether your products can be
classified as novel food or not, general requirements such
as labelling, registration process and help your products in
conquering this market and live up to its immense potential.
Novel Foods
44
45. Verify if the product can be classified
as novel food in your target market
Product Approval or Registration as
novel food with relevant authority
Research & investigate potential available options,
solutions or in general information that may be
required to maximize profit & minimize hurdles or
time & cost
Product Compliance (labelling requirements,
ingredients & additive permissibility, etc.)
Advocacy or Special Approvals to overcome
any technical, scientific, or regulatory hurdles
Novel Food
Services
1
2
3
4
5
45
46. The United Arab Emirates (UAE) government has implemented a
sugar tax exemption on certain food and beverage items. As well as
to support public health initiatives in the country.
The sugar tax was first introduced in the UAE in 2017, with a 50%
tax on carbonated drinks and a 100% tax on energy drinks.The
aim of this tax was to reduce the consumption of unhealthy sugary
drinks and combat rising rates of obesity and related health issues
in the country.
- Assist you in determining if your products qualify for exemption
from excise tax or not.
- If yes, then help you in getting your product exempted from the
relevant excise tax.
- If not, then we may be able to help you to re-orient your product
in a manner that may facilitate exemption from excise tax according
to the regulation.
How can we help?
A brief overview
of the sweetened
beverage tax in
the UAE
46
48. Reducing custom duties and
saving millions for
a chocolate manufacturer:
After studying the formula of a product, a solution was found
to try and place the product under a different category with
a different HS code.
After analyzing the situation,RAQAM influenced the
authority to change the classification of the product from
chocolate to wafers and in turn reduced the custom duties
from %15 to %8 in Saudi Arabia.
48
49. Shipment stuck at the port waiting
for destruction due to suspected food
safety issue
A shipment was scheduled for destruction in Qatar port
when the authorities detected a microbe in the products.The
importer tried to understand the reasoning and they couldn’t
find any solution for this issue, RAQAM was brought on
board after all other solutions expired.
We analyzed the situation and found out there is a proven
acceptable limit for this microbe in international regulations.
RAQAM took over the communications with the concerned
authorities and successfully obtained the approval for a retest
based on the international regulations’ findings. After the
test results came, the microbe was within the limits and the
shipment was released.
49
50. Getting an approval for food
additives used in some food
products that are not in the
positive list of GSO 2500
After the release of the new additives’ regulation back in 2015
GSO 2500:2015’ , companies suffered to get their products
registered in Saudi Arabia and other GCC countries: the
regulation was based on CODEX 192 however there were
around 70 pages missing from that regulation due to a
technical error.
When the conformity officials were following the new GSO
2500:2015 regulation,they started rejecting any product that
contained an additive not in the positive list of that regulation.
RAQAM stepped in and was able to get an exception for a
manufacturer’s products to get the registration done without
any issue when they import the products.
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51. Stay up to date with the latest regulatory news
about food, beverage, and cosmetic categories
in the MENAT region.
Subscribe to our Basic or Premium membership plans and
choose paying monthly or yearly for your convenience.
Basic and Premium Membership
Content Options
Become a Member!
Take advantage of unlimited access to our FMCG vertical
and horizontal regulatory updates, training videos and
webinars to be more proactive, mitigate future risks and
foresight market opportunities.
100% Customizable
Customize your plan according to your target markets and
categories of interest.
RAQAM
Membership Program
(Fully Automated Software)
51
52. Table of Content
Thought Leaders.................................................................................................4
OurValues...........................................................................................................9
Product Compliance.........................................................................................13
Quality Assurance.............................................................................................18
Regulatory Intelligence....................................................................................26
Advocacy...............................................................................................32
Coverage.........................................................................................39
Capabilities.....................................................................................42
Case Study ........................................................................................................47
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