Rajan Velappan Pillai is a Test Lead at Wipro Technologies in Chennai, India with over 10 years of experience in software testing. He has extensive experience testing retail supply chain and order management systems, e-commerce platforms, and mobile applications. Some of his project experiences include serving as Test Lead for IBM Sterling OMS implementations at Kohl's Department Stores and mobile application testing for Kohl's e-commerce platforms. He is proficient in testing methodologies, defect tracking tools, test automation, and Agile project management.

1. Rajan Velappan Pillai E-Mail : rajan_mca@yahoo.com
Test Lead, Milwaukee Mobile: + 1 262 271 2919
Profile
 10.6 Years of experience in Software Testing and professional experience in
Retail Domain (Supply Chain Management System)
 Strong experience and working knowledge in Quality Assurance Concepts, SDLC
and Agile (SAFE Agile) Testing process
 Experience in IBM Sterling OMS/GIV tool (Order Management System and
Global Inventory Visibility) and Manhattan WMOS (Warehouse Management
System)
 Experience in e-Commerce System in Blue Martini/ATG frame works.
 End to End test experience in IBM Sterling Order Management System and e-
Commerce System
 Proficient in Testing process & methodologies in SAFE AGILE, Iterative,
Waterfall and V-Model.
 Driving the Project including all shared services team like Environment,
Automation, Test Data and Performance & Release Management team from Kick
Off to Delivery.
 Manage, direct and co-ordinate of all aspects of project Estimation, Scoping,
Planning, Scheduling tasks and milestones, Tracking & Monitoring.
 Experienced Tester i.e. Integration, Systems, Regression and UAT testing
 Experience in Test Management & Defect tracking tools like ALM HPQC, JIRA &
Rally (CA) tools.
 Proficient in Client facing, Mitigating Risks, coordinating with multiple vendors &
consultants.
 Strong project & people management capabilities, analytic skills, evaluation and
high degree of initiative.
 Experience in writing Test plans, defining Test cases, Test Scenarios,
Developing and Maintaining Test Scripts based on business and functional
requirements. Documented all phases of QA process.
 Working on Onsite/Offshore model and coordination
 Good knowledge in Oracle SQL
 Knowledge in Testing Automation by using J-Meter tool
Technical Skills
 Product :IBM Sterling OMS / GIV, Manhattan WMOS
 MS Server 2008 & 2011, SQL, PL/SQL and Oracle
 Testing Tools :ALM, Quality Center, Jira, Rally, GitHub, Jenkins, Putty, QPassa
 Automation :Soap UI, JMeter
 Testing Methods:V-Model, Waterfall, Agile (SAFE), Regression, System & Risk
Based Testing
 Web Related :Internet Explorer, Mozilla Firefox, Chrome and XML
Job History
 Test Lead Wipro Technologies, Chennai (Jul ’13 – Till Date)

2.  Senior Test Engineer Wipro Technologies, Chennai (Dec ’10 – Jun ‘13)
 Senior Test Engineer Spectraforce Technologies, Hyderabad (May ‘10 – Dec ‘10)
 QA Internship Gensoft Infotech Pvt. Ltd, Chennai (April ‘06 – April ‘10)
Education & Certification
 MCA (Master of Computer Application) from Institute of Road and Transport
Technology (IRTT), affiliated to Bharathiar University with 75% passed out in
2000
 BSc (Bachelor of Science in Maths) from Arignar Anna Collage affliated to
Manonmanium Sundaranar University with 62% passed out in 1995
 Retail Domain Certification in Wipro 2014
 Application Testing Certification in Wipro 2015
Achievements/Awards
 Been a key and Active member for delivering all Projects with good quality and
100% Process Compliance
 Received the Service Delivery Excellence Award for the project ‘GIV Smart
Sourcing’ which has been selected as best in the organization.
 Received ‘Top Talent Award’ for Mobile Native Application Testing Project.
 Received ‘Feather in my Cap Award’ for successful delivering ‘e-Commerce
Small Demands’ Project
Engagements
Project: Sterling OMS/GIV Smart Sourcing Role: Test Lead
Client: Kohl’s Department Stores (USA) Duration: Mar ’14 – Till Date
Env & Tech: IBM Sterling OMS/GIV v9.3, Manhattan WMOS Team (Agile) size: 10
Order Management system is a processing system, which receives orders from
ecommerce system, process them for fulfillment. Once orders are fulfilled OMS will
raise invoice/settlement messages to be settled in COSA (accounting system of
Kohls).
About Smart Sourcing, it helps to reduce the nodes to be processed for sourcing, but
still provides the best possible options and helps to improve sourcing performance,
Sourcing determines the fulfillment location where the Orders can source the
required items based on Priority of Order, Region of Ship To Address and few Costing
Factor (Landed/Solution Cost + Node Priority Cost + Node Consumption Cost +
ShipTo-Node Distance)
Responsibilities
 Test Planning and Test Strategy
 Test Scenarios and Test Cases
 Daily status updates thru SCRUM calls
 Participate all AGILE ceremonies like Sprint Planning, Sprint Demo & Mid-
Sprint review
 Handling Delivery on Day to Day Basis
 Engage and follow up with team on Future Planning Items

3.  Coordinate with Integration team’s / Omni channel partner teams for testing
Needs
 Interact with SA/BA and ensure timely updates & smooth hand shake
 Represent QA in multiple forums and presenting viewpoints
 Functional Test Execution and Database Validation
 Ensuring adherence to HPQC/Rally processes and standards
 Preparation of detailed Test Report for each cycle
 Defect Tracking, Reporting and Verification
 Status reporting and daily interaction with the Offshore Testing Team
Project: Store Inventory Management – Mobile App Enablement Role: Test Lead
Client: Kohl’s Department Stores (USA) Duration: Jan ’14 – Mar’14
Env & Tech: Bluebird Mobile Device Team (Agile) size: 12
Merchandise Location System (MLS) is used to provide stores with additional
information and enhanced processes to better manage on-hand resources. RF
Application is used as the interface for the user to get the location and quantity
information of the items with the help of MLS.
Responsibilities
 Test Planning and Test Strategy
 Test Scenarios and Test Cases
 Daily status updates thru SCRUM calls
 Participate all AGILE ceremonies like Sprint Planning, Sprint Demo & Mid-
Sprint review
 Interact with SA/BA and ensure timely updates & smooth hand shake
 Represent QA in multiple forums and presenting viewpoints
 Functional Test Execution and Database Validation
 Ensuring adherence to HPQC/Rally processes and standards
 Preparation of detailed Test Report for each cycle
 Defect Tracking, Reporting and Verification
 Status reporting and daily interaction with the Offshore Testing Team
Project: Ship From Store Enhancements Role: Test Lead
Client: Kohl’s Department Stores (USA) Duration: Apr ’13 – Dec’13
Env & Tech: IBM Sterling OMS/GIV & SIM app Team size: 8
Adding new features or enhancements to Ship From Store process. This features
includes Collate Print enhancements in Packing & Shipping label through SIM
application, Rate Shop Validation in ProShip integration server, Implementing Relax
Logic in Smart Sourcing and implementing Auto Cancel enablement in SIM app.
Responsibilities
 Preparation of Test Scenarios and Test Cases

4.  Functional Test Execution and Database Validation
 Preparation of detailed Test Report for each cycle
 Defect Tracking, Reporting and Verification
 Status reporting and Interaction with the Onsite Testing Team
Project: e-Commerce – Mobile Application Testing Role: Test Lead
Client: Kohl’s Department Stores (USA) Duration: Jul ’12 – Mar’13
Env & Tech: Fiddler Logs, iPhone, iPad & Android phones Team size: 20
The objective of this project is to implement Open API frame work into iPad, iPhone and
Android with Shopping Bag, Checkout, My Account and Order Status pages. This will
improve the overall APP performance also it will allow the user to complete the shop
experience in 4 or 5 pages.
Responsibilities
 Preparation of Test Scenarios and Test Cases
 Functional Test Execution and Database Validation
 Preparation of detailed Test Report for each cycle
 Defect Tracking, Reporting and Verification
 Status reporting and Interaction with the Onsite Testing Team
Project: e-Commerce – Kiosk Role: Sr Test Engineer
Client: Kohl’s Department Stores (USA) Duration: Apr ’12 – Jun’12
Env & Tech: Kiosk System Team size: 5
Kiosk Tech Upgrade Project is precisely upgrading the current IE7 version of Kiosk to
Chrome version AND upgrading OS XP to Win7 for better and stable performance for Kiosk.
Responsibilities
 Preparation of Test Scenarios and Test Cases
 Functional Test Execution and Database Validation
 Preparation of detailed Test Report for each cycle
 Defect Tracking, Reporting and Verification
 Status reporting and Interaction with the Onsite Testing Team
Project: e-Commerce – Small Demands & Gift Registry Role: Sr Test Engineer
Client: Kohl’s Department Stores (USA) Duration: Mar ’11 – Mar’12
Env & Tech: Blue Martini Framework Team size: 8
Project Synopsis: The scope of this project is to develop and implement small changes or
enhancements needed for business prioritized work requests on customers eCom application
as well as internal applications which are not covered in any of the projects in motion
Responsibilities
 Preparation of Test Scenarios and Test Cases
 Functional Test Execution and Database Validation
 Preparation of detailed Test Report for eac h cycle

5.  Defect Tracking, Reporting and Verification
 Status reporting and Interaction with the Onsite Testing Team
 Usage of Wipro Internal tools Codec, TSO and DFA
Project: e-Commerce – Credit Card Authorization Role: Test Engineer
Client: Kohl’s Department Stores (USA) Duration: May ’10 – Febr’11
Env & Tech: Blue Martini Framework Team size: 5
Project Synopsis: CCAuth The Credit Card Authorization project will address
multiple credit card mandates where Kohl’s is currently in non-compliance.
Complying with these mandates will help ensure that Kohl’s avoids penalties, loss
of service, and security risks
Personal Information
Gender : Male
Marital Status : Married
Fathers Name : Velappan Pillai
Passport : K3288573 (Valid upto May - 2022)
Visa : H1B (Visa validity until Aug - 2019)
Current Address : 475 Concord Road,
Apt # 60,
Pewaukee, WI - 53072.