Sunetra Banerjee-Sr-QA-Engineer-Project-Lead Resume

1. SUNETRA BANERJEE
Cell Phone: +1- 508-332-6861
Email ID: wizsun@gmail.com
SUNETRA BANERJEE – Senior IT QA Lead
• 10.5 years of experience in Software QA Testing & Development
• 6.5 years of Project Leading experience– max 15 members across 5 projects
• 4 years of experience in Mobile (iOS, Android, Blackberry) testing
• 2 years of Development experience in Lotus Script and Lotus Formula Language
• Core Competency and Experience:
 Agile & Waterfall Methodologies
 SCRUM Master, Onsite-Offshore coord
 Web Application(X-browser)Testing
 SQL Database testing
 Mainframes Testing
 Functional / Regression Testing
 Test Summary Report preparation
 Mobile Apps (Android, iOS) Testing
 Using Google Analytics
 QA & User Acceptance Testing
 Development with Lotus Notes
 SLA Monitoring, Defect & Metrics Mgmt
 Java, .Net, Python, C++ Apps Testing
 Test Plan, Test Metrics preparation
• Specialized Knowledge:
 HP QC, JIRA, Rational Quality Manager, Rally, JAMA, TestRail Software Project
& Defect Mgmt. tools, MS Excel, Word, PowerPoint, SharePoint, PeopleSoft
 Working in Windows, Linux, Mac environment (Safari, FF, Chrome, IE7/8/9/10)
 Testing applications on mobile devices (All types of iOS, Android devices)
 Working knowledge in MS SQL Server 2005, MS Access and IMS-DB2
 POS (Retail), Credit, Debit Card (EMV) (Transactions, Test Lab, Firmware Testing)
 Basic knowledge of Selenium, QTP Automation Tools and implementation in project
 Knowledge of HIPAA, Command Line Apps, Onsite-Offshore Team Coordination
 BCI Tech, HealthCare, P & C Ins, LTC Ins, Banking, Retail, e-Commerce exp
• Certifications:
 Certification in Software Testing awarded by ISTQB
 IBM Certified Associate Developer - Lotus Notes and Domino 7
• Received training in Six Sigma Yellow Belt and Software Configuration Management
• Development experience with .Net, Lotus Notes and Domino Designer alongside.
• Excelled in Process Improvements, Project Metrics and Testing artifacts design
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2. SUNETRA BANERJEE
Cell Phone: +1- 508-332-6861
Email ID: wizsun@gmail.com
• Contact and Other Details
• Cell No: 1- 508-332-6861 Email ID: wizsun@gmail.com
• Location: Boston, MA
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3. SUNETRA BANERJEE
Cell Phone: +1- 508-332-6861
Email ID: wizsun@gmail.com
Professional Experience:
ORGANIZATION: Clinical Ink
February 2016 – Till Date Job Title: Senior QA Engineer and QA Lead
Clinical Ink Inc. is a product based company based out of Cambridge, MA, USA, building
Mobile and Web applications to improve study efficiency and quality by keeping patients
engaged, adherent and enrolled. The primary applications are SureSource & Centroshealth.
Designed to improve patient engagement for any phase study, CentrosHealth delivers
customizable mobile apps that educate and inform patients. Easy to deploy, CentrosHealth
is used by sites to engage and manage patients via their personal smartphone. Send
personalized appointment reminders, study-specific content and help patients track study
progress. CentrosHealth also captures remote patient data using a variety of wearable
medical devices, sensors and questionnaires. Reduce unnecessary site visits and study risk
via remote data captured directly from patients. Together, CentrosHealth and SureSource
eliminate the burden of manual data capture to dramatically improve clinical trial efficiency
and data quality.
Project: CentrosHealth
I am involved as a Sr QA Engineer and Lead in this project. My roles & responsibilities are:
• Assist the project as a SCRUM Master
• Taking up responsibility for end-to-end execution of most critical technical
stories on Day 3 of joining the company and imparting training to the QA
team (including the Managerial level resources)
• Ownership and leading team successfully in Product Release cycles
• Team with development services to develop testing strategies and scenarios and
release management plan to effectively and efficiently qualify Centroshealth
application on iOS and Android devices and Java based Web applications
• Using Google Analytics for analyzing Mobile app statistics
• Modifying and uploading system configuration JSON files through Amazon AWS file
server
• Using Postman to create device KIT IDs for QUALCOMM 2Net health monitors
Oximeter, BP Monitor, Actigraph, Strive and training the team on the same later
• Create Testing artifacts - Test Plan, Test Suite (on JAMA), Test Reports
• Documenting defects and tracking through JAMA and JIRA (using JQL for filtering
data) to resolution
• Development validation deliverables according to SOPs and guidelines
• Involved in end to end testing on QA, Staging, Prod environments
• Conducting Defect Triage meetings
• Ensure all validation activities and deliverables comply with internal controls and FDA
regulations
• Onsite-Offshore coordination for effective execution of testing
• Mentoring and Supervising the team members to continue growing in technical
strength as well as professionally
• Influencing teams including cross functional teams to ensure department/functional
goals and organizational goals are met
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4. SUNETRA BANERJEE
Cell Phone: +1- 508-332-6861
Email ID: wizsun@gmail.com
• Assessing opportunities for application and process improvement
ORGANIZATION: Travelers-Canada
October 2014 – October 2015 Job Title: Senior IT QA Lead
The Travelers Companies is the second largest writer of U.S. commercial property casualty
insurance and the third largest writer of U.S. personal insurance through independent
agents. The project involved testing of CXML and CSIO files through Dragon UI application
named Travelers Canada Policy System (TCPS) and internally developed Java based tools
Comparison Tool and Collection tool. The essence of the whole cycle was Premium of Manual
Policy Submission in TCPS UI, uploaded CXML file (through SOAP UI or Collection tool) and
CSIO file upload premium should match with SAS/Actuarial rated premium. Quick Quote
project involved testing only CSIO returned premium vs SAS.
Project: Premium Validation & Quick Quote, TCPS-PDP
I am involved as an IT QA Lead in this project. My roles & responsibilities are:
• Assist the project as a SCRUM Master
• Create Testing artifacts - Test Plan, Test Suite (on HP Quality Center), Test Reports
• Executing and Leading an existing unstable project – half done and left in a
highly unstructured way by the previous team lead – through great success
and delivered on-time – a task which was initially considered to be
unattainable by the higher management
• Mentoring and Supervising the team members to continue growing in technical
capabilities and professionally
• Onsite-Offshore coordination
• Arranging knowledge transfer sessions for team members
• Peer reviewing test results and providing oversight for onsite & offshore team
members on day to day basis
• Hosting and maintaining all Management related tasks such as Process
improvements, Project Reporting e.g. Project Metrics Report, Test Summary
Report, Defect Tracker, Task Tracker
• Attending SCRUM meetings and Defect Triage meetings, Participate in UAT cycle
• Offering new solutions for testing artifact designing
• Managing schedules for resources to deliver services
• Providing regular feedback to the Manager on status and performance of deliverables
• Providing regular feedback to the Manager on individual and team progress
• Assisting Manager in conducting regular team communications and status reports
• Identifying and mitigating potential risks and impact of any changes for projects and
production environment
• Assigning daily tasks and QA process enhancement assignments to team resources
• Prioritizing work and ad-hoc requests and assigning resources accordingly
• Influencing teams including cross functional teams to ensure department/functional
goals and organizational goals are met
• Driving and coordinating the resolution of technical problems
• Assessing opportunities for application and process improvement
• Prepare slide presentations for the project
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5. SUNETRA BANERJEE
Cell Phone: +1- 508-332-6861
Email ID: wizsun@gmail.com
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6. SUNETRA BANERJEE
Cell Phone: +1- 508-332-6861
Email ID: wizsun@gmail.com
ORGANIZATION: InteraXon Inc.
July 2014 – October 2014 Job Title: Sr. S/W QA Engineer & Project Lead
InteraXon is a product-based company with innovative and futuristic solutions. The basis is
Brain Controlled Interface (BCI) technology. The product designed is a headband named
Muse and associated software application called Calm - built on Java, C++, and Python. The
application is available on all types of Android and iOS platforms, also off recently, on
Blackberry. The technology is based on the theta, delta, gamma, beta waves that generate
from the brain according to its state. Muse catches the brain signals of the wearer and
conveys to Calm installed on the Bluetooth paired smart device. Calm simulates the signals
and calculates to display the user how they can improve their brain health.
The company is now designing EmoType – a typing software which will translate emotions
into fonts.
Project: ixNimbus
I was involved as a Senior QA Engineer and Android Project Lead in this project. My roles
& responsibilities are:
• Create Testing artifacts - Test Plan, Test Suite (on TestRail), Test Reports
• Defect Tracking, Defect Logging & defect Report preparation through JIRA
• Mentoring and Supervising the team members to continue growing in technical
capabilities and professionally
• Test product applications on all types of iOS & Android devices
(iPhone/iPod/iPad, LG, Google, Samsung, Amazon phones, tablets)
• Using Unity & Xcode to build application code on devices
• Extensive use of Git and SSH commands for pulling code for each platform after
each new build through Agile process
• Attending SCRUM meetings and Defect Triage meetings
• Identifying and mitigating potential risks and impact of any changes for projects and
production environment
• Facilitating process improvement for compatibility testing
• Provide innovative solutions for the Product Launching team creating JavaScript
driven automatic sorting
• Providing regular feedback to the Manager on individual and team progress
ORGANIZATION: Vecna Technologies Inc.
July 2012 – May 2014 Job Title: Sr. S/W QA Engineer & Project Lead
Founded in 1999 by MIT alumni, Vecna is a unique, self-funded, high-technology company
with offices in Cambridge, MA, and Greenbelt, MD. Vecna focuses on developing advanced
technologies for the healthcare space. Their research efforts in robotics and software
development add significant value to the cutting-edge healthcare solutions. Healthcare
organizations rely on Vecna to empower them with higher levels of service.
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7. SUNETRA BANERJEE
Cell Phone: +1- 508-332-6861
Email ID: wizsun@gmail.com
The web applications supported are designed with JAVA where the database is PostgreSQL.
Sunetra is involved in testing Vecna Applications and Tools for VPS, CliniPAK, CIHA, QC
Bot and Platform Projects (Survey, Patient Portal, Kiosk, and Admin).
Project: VPS (Veteran Program Services)
Project Abstract: The VPS Application deals with Patient Self Service and Patient Queuing
in VA hospitals – where Patients can check themselves into appointments from Kiosks and
the Clerk can help by calling them by system generated queue numbers through VPS Digital
Displays. For facilitating the Clerk, there is an Admin system which has different levels of
access. Clerk or Admin people can access/modify Queuing system, Patient Information,
Survey through this. Patient can also access the Patient side application from Nexus, iPad
Tablets and iPhone, nexus phones. Patient can access Anonymous Survey, Kiosk Survey or
Portal Survey on all types of platforms.
Project: CliniPAK
Project Abstract: CliniPAK application assists doctors and nurses to record a Patient’s
health and medicinal records. This application is being used for remote areas in African
countries like Nigeria, Zanzibar etc. The application facilitates a nurse/provider to collect
health, personal and medications information and save it for detection or further medical
procedures.
Project: CIHA (Cherokee Indian Hospital Application)
Project Abstract: CIHA application was designed to enhance the clinical flow experience
for Cherokee Hospitals for both the clerk and the patients – abolishing the older manual
system. This application has ability to divide medical providers in teams and update queuing
system accordingly.
Project: QC Bot
Project Abstract: QC Bot is an autonomous telepresence, patient self-service, and product
delivery robot for hospitals. It has lockers in which costly medications can be locked and
sent to particular place within a hospital or clinic. Also, the whole system is password
protected, thus providing access to the files and medications only to specific people.
Project: PSS
Project Abstract: PSS (Patient Self Service Platform project) was an inventive way to
consolidate different features from different projects and create a platform – which would be
vast but highly organized and have flavors of all kinds to offer to the new clients of Vecna.
Roles and Responsibilities
I started working as a Team Member and later as a Team Lead. My role in Vecna was to
provide maintenance and support for a cluster of web applications in VPS, CIHA and PSS
projects. I have led teams for PSS Platform and CliniPAK projects as well as handled
projects like CIHA single handedly and gained appreciations. The applications those were in
scope are Patient Side (Kiosk) Web Application, Kiosk Card Readers, Kiosk Audio Port, Kiosk
Thermal Printer and associated Network printers, Clerk/Admin side web portal, Digital
Signage application and Digital Displays application. My responsibilities include:
• Creating Test Data in MUMPS based database VistA through Telnet
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8. SUNETRA BANERJEE
Cell Phone: +1- 508-332-6861
Email ID: wizsun@gmail.com
• Preparation of UAT Test Plan
• Rapid UAT Testing of features for new servers being implemented
• Effort Estimation and Resource Allocation
• Handling the whole testing lifecycle of the project (CIHA) single handed
• Leading teams for CliniPAK, PSS, Survey projects
• Testing for QC Bot functionalities – thus handling 5 projects simultaneously and
managing 15 members (onsite and offshore) across the projects
• Creating the whole testing documentation infrastructure (Test Strategy,
Test Plan, Test script design, Project Metrics Report, Test Summary Report,
Defect Tracker, Task Tracker) in the company single handed from scratch
• Identifying areas of automation within the project
• Developing Selenium scripts for automating several features of VPS
• Testing Web Applications on Firefox, IE7/8/9/10, Chrome – Cross-browser testing
• Testing Kiosk firmware, installing source code etc. using Command Line Apps
• Report writing using postgreSQL on pgAdmin tool
• Testing of Patient Queuing – how a Queue is managed at the clinic through
applications by the Clinic Clerks
• Testing of Digital Displays and Digital Signage
• Testing hardware configuration of Kiosks
• Testing Java based web applications on iPad, Nexus tablet, Android phone,
iPhone
• Business and functional Requirement review and sign off
• Offshore query resolution and communication management & Onsite QA support
• Test Design and Test Execution Coordination and review
• Defect Review and Logging, Defect management and Defect closure
• Causal analysis of defects and Defect triage (Attending SCRUM meetings)
• Mentoring new & existing resources with Application and Test documentation
knowledge
• Writing JavaScript for automating Unique Test Plans
• Creating automated process for Statistical Updates of Test Execution
• Creating automated process for Traceability Matrix
• Engage in Functional Testing, Regression Testing and Bug Reporting for the Java web
applications.
• Leading team in continuous Process Improvement
• Using JIRA, Goalmind project management tool
ORGANIZATION: Cavalier IT
Project : TJX Commercial Register
June 2012 – July 2012 Job Title: S/W QA Engineer
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9. SUNETRA BANERJEE
Cell Phone: +1- 508-332-6861
Email ID: wizsun@gmail.com
Project Abstract The TJX Companies, Inc. is the leading off-price retailer of apparel and
home fashions in the U.S. and worldwide. TJX operates four major divisions: The Marmaxx
Group (T.J. Maxx and Marshalls) and HomeGoods in the U.S.; TJX Canada (Winners,
HomeSense, and Marshalls); and TJX Europe (T.K. Maxx and HomeSense). In their 35-year
history, they have delivered steady earnings growth, some of the highest returns on
investment in retail. The project required working on the software applications for
Commercial Registers for all the divisions – i.e. HomeGoods, T.J. Maxx, Marshalls, TJX
Canada and TJX Europe.
Roles and Responsibilities
I was working as a Team Member for the project. My responsibilities included:
• Imitating a commercial transaction in Lab through barcode scanning of items
• Transaction testing on a Lab Register through manual processes
• Installation of Register software in Test Lab
• Troubleshooting for connection issues of ports
• Mapping of test receipts received from the register with requirements
• Working on French Test Lab
• Performing transactions with credit, debit, MSR, chip cards
• Data Collection and Lab closure at the EOD
ORGANIZATION: Cognizant Technology Solutions
November 2005 – July 2011 Job Title: S/W QA Engineer & Project Lead
Project : First Data – Enterprise Information System (EIS)
Project Abstract First Data is a global technology leader in information commerce. The
web applications supported are designed with JAVA. First Data – Enterprise Information
System project is aimed at supporting the enhancements for the ClientLine application for
which, the backend was designed in JAVA. It is a Reporting system used by different types
of Merchant to efficiently manage their electronic transactions.
Project : John Hancock LTC CARE QA and Web Apps AVM
Project Abstract John Hancock is the Leading Long Term Care Insurance provider in US.
CARE application is a Group Long Term Care Policy Admin system for maintaining the
policies with Corporate Solution Employee Benefits for LTC Insurance. John Hancock has
applications in PowerBuilder and Mainframe to maintain their Group Long Term Care
Insurance Policies.
Also, John Hancock introduced Websites for collateral training and sales. Corporate Solutions
Enrollment System (CSES) was one of them meant for small businesses. GLTC system was
meant for larger clients. For the Agents, John Hancock designed online portal (E-Hansel) to
showcase their Long Term Care products and facilitate their clients.
Project : CUNA IVPA R4 Stabilization
Project Abstract The CUNA Mutual Group is the leading provider of financial services to
credit unions. CUNA was planning to move their existing policies to another server as the
current server was not capable of maintaining the bulk load of policies
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10. SUNETRA BANERJEE
Cell Phone: +1- 508-332-6861
Email ID: wizsun@gmail.com
Project : Travelers – QRI Enhancements
Project Abstract QRI Enhancements is basically a policy administration system which
includes several applications for different P&C products. As for example, for Voluntary
Workers Compensation, Rapid1 application, Involuntary Workers Compensation, Comprise
application, Boiler-Machinery, Property, Inland and Ocean Marine Insurance, Master Pac,
Customer Lines Policy Processing. All these applications deal with Quoting, Rating, Issuing of
policies and subsequent functionalities on the policy.
Roles and Responsibilities
I started in Cognizant as an Offshore Team member and then progressed on to become the
Offshore/Onsite Team Lead. My roles and responsibilities included:
• Preparation, review and mentoring for Test Strategy, Test Plan, Test Suite, UAT plan
• Test script design and Test Script execution for Functional and Regression Testing
• Offshore query resolution and communication management & Onsite QA Support
• Writing SQL queries for SQL Server database, MS Access, Mainframe testing IBM DB2
• Defect Logging, Causal Analysis, Defect triage, Defect management and Closure
• Business as well as Application Process Validation and Documentation
• Knowledge gathering and Knowledge transfer sessions for team members
• Using Client-Server based .Net built web applications
• As the Team Lead, hosting and maintaining all Management related tasks such as
Process improvements, Project Reporting e.g. Project Metrics Report, Test Summary
Report, Defect Tracker, Task Tracker
• Attending SCRUM meetings and Defect Triage meetings, Participate in UAT cycle
• Mentoring and Supervising the team members
• Offering new solutions to client on Testing Artifact designing
• Identification of areas of improvement and automation
• File comparison Testing in Mainframes – leading team successfully through
• Development using Lotus Script and Lotus Formula Language and Unit
Testing – designing the whole Policy-Admin system for Travelers
• Writing agents & Script Libraries in Lotus Script & Coding in Formula
Language
• Taking the John Hancock-LTC project from scratch to immense success –
while designing a whole suite of testing artifacts
• Conducting Audit for the projects and designing artifacts
Education
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11. SUNETRA BANERJEE
Cell Phone: +1- 508-332-6861
Email ID: wizsun@gmail.com
Title of the Degree College/University Y
e
ar
Bachelor of Technology
(Engineering Degree) in
Electronics & Communication
JIS College of Engineering, West Bengal
University of Technology, India
2
0
0
5
Higher Secondary
(Junior College)
West Bengal Council of Higher Secondary
Education, India
2
0
0
1
Secondary (High School) West Bengal Board of Secondary Education, India
1
9
9
9
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